DOMESTIC INSURANCE POLICY

Head Office: 146 Boeing Road East, Elma Park, Edenvale, 1609 PO Box 674, Edenvale, 1610 Tel: 0860 734 368 Fax: + 27 (0)11 574 2828 Web: www.regent.co.za DOMESTIC INSURANCE POLICY ADZOO REG 539 08-06 -12 Underwritten by Regent Insurance Company Ltd, a licensed short-term insurer, Company reg. no.: 1966/007612/06 and an authorised Financial Services Provider, FSP licence 25511.

TABLE OF CONTENTS PAGE INTRODUCTION 2 CONSENT TO THE DISCLOSURE OF INFORMATION 2 YOUR RESPONSIBILITIES 3 YOU ARE NOT COVERED FOR 6 SECTION 1 HOUSEOWNERS (BUILDINGS) 8 SECTION 2 HOUSEHOLDERS (CONTENTS) 14 SECTION 3 ALL RISKS 22 SECTION 4 PERSONAL ACCIDENT 25 SECTION 5 PERSONAL LIABILITY 29 SECTION 6 MOTOR AND MOTORCYCLE 31 SECTION 7 PLEASURE CRAFT 46 SECTION 8 PERSONAL COMPUTERS 50 SECTION 9 EXCESSES (FIRST AMOUNT PAYABLE) 53 SECTION 10 REGENT CARE LINE (A VALUE ADDED PRODUCT) 54 SECTION 11 DOMESTIC EMPLOYEES COMPENSATION PLAN 58 (A VALUE ADDED PRODUCT) SECTION 12 ALL ASSAULT MEDICAL AND TRAUMA COVER 63 (A VALUE ADDED PRODUCT) SASRIA POLICY OF INSURANCE FOR SPECIAL RISKS 67 SASRIA MOTOR POLICY OF INSURANCE FOR SPECIAL RISKS 70 FAIS DISCLOSURE NOTICE 76 Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 1 of 78

REGENT DOMESTIC INSURANCE COVER POLICY TERMS AND CONDITIONS INTRODUCTION This policy is the agreement for personal lines insurance between the Regent Insurance Company Limited (we or us or our) and the Insured (you or your) named in the schedule which forms part of this policy, on the basis that your proposal and declaration whether written or verbal, also forms part of this policy. We agree to provide insurance in terms of your policy during any period of insurance for which a premium has been paid. CONSENT TO DISCLOSURE OF INFORMATION The sharing of claims and underwriting information (including credit information) by Insurers is essential to enable us to underwrite policies, assess risks fairly and reduce the incidence of fraudulent claims. In the public interest and with a view to limiting premiums, you consent to any insurance or claims information being disclosed to us, any other insurance company or its agent by you or any person representing you. The South African Insurance Association (SAIA) has created a shared database for storing insurance information of policyholders. We all store your information in the shared database to verify any underwriting information against legally recognised sources or databases. Fighting insurance fraud will benefit you, because fraud affects the short-term insurance industry. It affects the evaluation and determination of risks by insurers, and it affects you directly as it leads to higher premiums. 1. Your right to privacy Your right to privacy is a fundamental element that must be taken into consideration however it is restricted to the certain limits. These limits include cases where the parties have a legal interest in that information. In terms of South African law, we may disclose and/or receive information if we intend using it to prevent fraud and to underwrite risks fairly. 2. Your authorisation to us a) You acknowledge that the sharing of information for under writing and claims purposes is in the public interest, as it will enable insurers to underwrite policies and assess risks fairly and to reduce the incidence of fraudulent claims. This will contribute to keeping premiums as low as possible. b) On your behalf and on behalf of any person who you represent, you waive your rights to privacy of any underwriting and claims information for any insurance policy or claim made by you or on your behalf. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 2 of 78

c) You consent to such information being stored in the shared database and used as set out above. d) You consent to such information being given to any insurer or its agent. e) You consent to any underwriting information being verified against and shared with legally recognised sources or data bases. 1. YOUR RESPONSIBILITIES The following are general conditions and rules which apply to all sections of your policy and you must comply with them so that you can be sure that you will be covered: 1.1. Misrepresentation, misdescription and non-disclosure (the information you give must be complete and truthful) If you give us false information or wrong descriptions or if you fail to inform us of any relevant information, the result will be that the particular section or the entire policy, as the case may be, will become voidable i.e. you may lose your cover under that particular section or even the entire policy. 1.2. Jurisdiction This policy is subject to the exclusive jurisdiction of the courts of the Republic of South Africa (RSA). 1.3. Prevention of loss You must take all reasonable steps necessary to prevent or reduce loss, damage, injury or liability. 1.4. Change of material facts You must tell us in writing if any of the policy details or declarations are wrong or if any of these details, declarations or material facts have changed, as this may influence our continued acceptance of the policy, risk or claim. This also applies to the proof of any no claim bonus. A material fact is one which could influence us in deciding whether or not to insure you (such as convictions), and if so, on what terms and conditions and for what premium. If you are not sure whether something is a material fact you should disclose it. This may include giving us information that we have not asked for directly. If you do not disclose all the material facts your insurance may be invalid and we may refuse to pay any claims you make. Your duty to disclose material facts is an on-going one. You must continue to keep us informed of any changes in material facts during the course of being insured with us. 1.5. Cancellation You can cancel your policy at any time by notifying us. If we wish to cancel your policy, we will give you 30 days notice in writing. If you pay your premium annually, you will be allowed a pro-rata refund of the premium less any claim amounts paid or outstanding. If your policy is paid monthly, you will not be allowed a refund of any premium. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 3 of 78

1.6. Payment of premium You must pay the premium by the due date. If you pay by debit order you must make sure that you have sufficient money in your account to pay your premiums. 1.7. Failure to pay If you do not pay any monthly or annual premiums within 15 days of the due date, we will not pay any claim and your cover will be cancelled. 1.8. Renewal of annual policies We do not automatically renew an annual policy and it is your responsibility to make sure that your policy has been renewed with us. If you have a mortgage or a finance agreement which has been paid up, you must ensure that your policy has been renewed. 1.9. Full value You must ensure that the property covered under Sections 1 Houseowners, Section 2 Householders and Section 3 All Risks is insured for its full current replacement value. 1.10. Automatic inflation adjustment We may increase the sums insured under Section 1 Houseowners, Section 2 Householders and Section 3 All Risks 1.1.a) Unspecified items on the anniversary date of this policy by a percentage that is reasonably in keeping with inflation. This action will not relieve you of your responsibility to make sure that each of these sums insured represent the full replacement value of your property at all times. 1.11. Claims procedures and requirements If you have a claim for loss or damage: a) you must tell us of any loss or damage as soon as possible and send us a completed claim form, within 30 days of the date of loss; b) you must report the loss to the police within 48 hours and advise us of the case reference number; c) you must provide evidence of value and/or proof of ownership to us in the event of a claim, including any additional documentation which we may require as proof; d) if you receive any summons or notice of legal action, tell us immediately and send us any documents that you have received. We do not have to defend the legal action if we do not receive the documents required; e) you must not repair or replace, or give any instructions for repairs or replacements, unless approved by us; f) you must give us any assistance we require and supply all information and documentation we may reasonably need within 30 days of such request, during the process of a claim and afterwards if necessary; g) if necessary, you must allow us to enter the building or premises where the loss or damage took place to remove any damaged property covered by this policy so that we can deal with it in an appropriate manner. You must not abandon any property whether taken into our possession or not. (If we take possession of any item it does not mean that we have accepted the claim). Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 4 of 78

1.11.1. Rejection of claim and time bar a) You have to provide satisfactory proof of any loss that you claim for. b) If your claim has been rejected or the amount disputed, you have 90 days after receipt of our rejection letter to make representations to us in respect of our decision. c) After the expiry of the 90 days referred to above, you have a further 6 months to start legal action against us. d) If you do not serve a summons on us within this time, you will lose the right to challenge our rejection. 1.12. Settlement of claim In all cases we may decide if we are going to repair, replace, reinstate or pay cash in settlement of your claim. We also reserve the right to specify the place of such repair, replacement or reinstatement. 1.13. Subrogation (legal action on your behalf) We are entitled to take legal action on your behalf against any third party, or in respect of any recovery, contribution, defence or settlement of a claim. 1.14. Excess what you are required to pay when you claim Every time you have a valid claim in terms of your policy you must pay the basic excess as well as any additional excesses as stated in your schedule. 1.15. Other insurances If there are other insurances covering any of the sections of this policy, we will only pay our rateable proportion of any loss or damage. 1.16. Reinstatement of the sum insured The sum insured by this policy will not be reduced by the amount of any claim. We may request you to pay a premium on the amount of the claim from the date of the loss or damage to the expiry of the period of insurance. This condition applies separately to Section 1 Houseowners, Section 2 Householders and Section 3 All Risks 1.1.a) Unspecified Items. 1.17. Correspondence We will send correspondence to your last known email or postal address. 1.18. Fraud and dishonesty If you or anyone acting on your behalf submits a claim, or any information or documents relating to a claim that is in any way fraudulent, dishonest, exaggerated or withheld, we will reject your claim and your policy will be cancelled. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 5 of 78

2. YOU ARE NOT COVERED FOR: The following are General Exceptions which apply to all sections of this policy. We will not pay for: a) loss of or damage caused by wear and tear, mechanical, electrical or electronic breakdowns, failure or breakages, depreciation or gradual deterioration; b) consequential loss from any cause whatsoever, or any loss arising from any contractual liability; c) loss, damage, costs or expenses directly or indirectly arising from detention, confiscation, forfeiture, impounding or requisition legally carried out by customs, the South African Police Services, Crime Prevention Units or other officials or authorities; d) if you fail to report any loss or damage to us in writing within 30 days and failure to report any criminal incident or accident to the police within 48 hours; e) Riots, wars, political acts, public disorder, terrorism, or any attempted acts of this kind: i) civil commotion, labour disturbances, riot, strike, lock-out or public disorder or any act or activity which is calculated or directed to bring about any of the above; ii) war, invasion, act of foreign enemy, hostilities or warlike operations (whether war be declared or not), or civil war; iii) mutiny, military rising or usurped power, martial law or state of siege, or any other event or cause which determines the proclamation or maintenance of martial law or state of siege, insurrection, rebellion or revolution; iv) any act (whether on behalf of an organisation, body, person or group of persons) calculated or directed to overthrow or influence any state or government or any provincial, local or tribal authority with force or by means of fear, terrorism or violence; v) any act calculated or directed to bring about loss or damage to further any political aim, objective or cause, or to bring about any social or economic change, or in protest against any state or government, or any provincial, local or tribal authority, or for the purpose of inspiring fear in the public, or any section thereof; vi) any attempt to perform any act referred to in clause iv) or v) above; vii) the act of any lawfully established authority in controlling, preventing, suppressing or in any other way dealing with any event referred to in any of clauses i) to vi) above; viii) any act of terrorism. An act of terrorism means the use or threat of violence for political, religious, personal or ideological reasons. This may or may not include an act that is harmful to human life. It could be committed by any person or group of persons, acting alone, on behalf of or with any organisation or government. It includes any act committed with the intention to influence any government or inspire fear in the public. f) Incidents where the associated damage is covered by legislation any event for which a fund has been established under the War Damage Insurance and Compensation Act (Act No. 85 of 1976) or any similar Act operative in the countries to which this policy applies. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 6 of 78

g) Nuclear substances nuclear material, nuclear fission or fusion, nuclear radiation, nuclear waste from the use of nuclear fuels or nuclear explosives or any nuclear weapon. h) Asbestos any claims, directly or in any way involving asbestos, or any materials containing asbestos in any form or quantity. i) Seepage and pollution this policy does not cover loss or damage caused by seepage, pollution, and contamination. j) Sanctions we shall not be liable for any claim where you are or become during the course of the policy, subject to sanctions, prohibitions or restrictions under any United Nations resolutions or the trade or economic sanctions, laws, or regulations of the European Union, United Kingdom or United States of America. We shall not be liable to provide indemnity under this policy if to provide cover would be in violation of any political, economic or trading sanctions which prohibit us from providing cover under this policy. If we allege that, by reason of this exception, loss, damage or liability is not covered by this policy, the burden of proving the contrary shall rest upon you. k) Computer losses damage or liability or consequential loss caused by the failure or incapacity of any computer, including peripheral or ancillary equipment or software, microchip, integrated circuit or similar device. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 7 of 78

SECTION 1 HOUSEOWNERS (BUILDINGS) This section refers to the buildings at the address noted in your schedule. This includes all fixtures, fittings, driveways, walls, patios, swimming pools, tennis courts, underground pipes and cables, gates, posts, fences (excluding hedges) and electronic gate motors on the premises stated in the schedule. We will pay for, or decide whether to replace or reinstate property lost or damaged as defined, subject to the maximum limit of the sum insured. RE-INSTATEMENT means that if, the buildings are: a) destroyed, we will re-build them; b) damaged, we will repair the damaged portion as close as possible to its condition when new. 1. YOU ARE COVERED FOR: 1.1. Loss of or damage caused by the following insured events: a) fire, lightning, explosion; b) malicious damage; c) wind, water, hail or snow; d) storm or flood excluding loss or damage: i) to gates and fences other than metal palisades and any motor attached; ii) directly caused by movement of the land supporting the private residence even if the movement is directly or indirectly caused by the storm or flood. This exclusion will not apply to the removal of land supporting the private residence by flowing surface water; iii) caused by wear and tear or gradual deterioration; e) earthquake; f) bursting, leaking or overflowing of water equipment, pipes, or fixed oil-fired heating equipment including damage to them; g) impact to the private residence caused by falling trees, vehicles, animals, aircraft and other aerial devices or anything that falls from them; h) collapse or breakage of aerial systems, fixed radio and/or television aerials/masts or satellite dishes including damage to them; i) theft or attempted theft provided that if the building is unoccupied there is forcible and violent entry or exit. 1.2. Sasria (South African Special Risks Insurance Association) You are also covered for Riot and Special Risks cover for insured events which happen in the RSA provided by Sasria Limited. You are covered for loss and damage, including malicious damage, caused by any person or group of people acting in a riot, strike, lock out, civil commotion or any other act with a political, social or economic aim. Please refer to the enclosed Sasria policy wording for more details. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 8 of 78

1.3. Average If at the time of loss or damage, the cost of replacing the property is greater than the sum insured, including the costs of demolition, professional fees and public authority requirements, you will be responsible for the rateable proportion of the loss or damage accordingly, for example: EXAMPLE 1 EXAMPLE 2 Claim amount R50 000 Claim amount R35 000 Sum insured R250 000 Sum insured R150 000 Replacement cost of R500 000 Replacement cost of R375 000 property property Average calculation R250 000 x R50 000 Average calculation R150 000 x R35 000 R500 000 R375 000 Claim settlement R25 000 Claim settlement R14 000 Financial loss to you R25 000 Financial loss to you R21 000 2. YOU ARE ALSO COVERED FOR THE FOLLOWING EXTENSIONS: 2.1. Breakage of glass and sanitaryware We will pay for accidental damage to fixed glass, mirrors and sanitaryware (except when the building is vacant), but excluding chipping, scratching or disfiguration. 2.2. Public supply or mains connection We will pay for accidental damage to water, sewerage, gas, electrical and telephone connections between the public supply and your building. The connection must be either on your property or your legal responsibility. 2.3. Public authority We will pay for costs incurred in repairing, or rebuilding in accordance with the requirements of public authorities following destruction or damage to the building by an insured event. 2.4. Fire brigade charges We will pay the reasonable costs charged by the authorities for extinguishing a fire in order to prevent or lessen the damage to your building. 2.5. Security guards We will pay for the employment of security guards to protect your property after an insured event up to a maximum amount of R5 000. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 9 of 78

2.6. Rent If you cannot live in your private residence due to damage caused by an insured event we will pay up to a maximum of 20% of the sum insured for the building. This only applies for the period reasonably required to make the building of your private residence livable. The amount payable will be based on the actual rent you receive for your buildings at the time of the loss or damage or the value of rent if you occupy the buildings yourself. 2.7. Cost of demolition and professional fees After a loss caused by an insured event, we will pay for the costs reasonably incurred by you with our written consent: a) in demolishing the building, removing the debris from the site and erecting hoardings required for the building operations; b) for architects, quantity surveyors and engineers fees; c) for local authorities scrutiny fees following loss of or destruction or damage to the dwelling by an insured event. 2.8. Subsidence and landslip (limited cover) We will pay for destruction of or damage to buildings caused by subsidence or landslip from any cause but excluding: a) destruction of or damage to watercourses, boundary, garden, screen and retaining walls, gates, posts, fences, driveways, paving, swimming pool surrounds, tennis courts; or b) damage caused as a result of the contraction and or expansion of soil as is experienced in clay and other similar types of soil; or c) damage which existed at the commencement of the policy; or d) damage caused by faulty design, construction or inadequate compaction; or e) damage as a result of any alterations, additions or repairs; or f) damage as a result of excavations, removal or weakening of support. 2.9. Mortgagee The interest of the mortgagee will have priority over your interest and is limited to the amount outstanding on the bond. This insurance will not be invalidated by any act or omission on your part which takes place without the knowledge of the mortgagee. 2.10. Tenants The insurance will not be invalidated by any act or omission of a tenant of yours where this has occurred without your knowledge and provided that you notify us as soon as you become aware of such act or omission. 2.11. Water-pumping machinery In the event of accidental damage to fixed water-pumping machinery used for domestic purposes we will, at our option, choose whether to repair or replace it up to a maximum of R5 000. 2.12. Liability to the public If your building is covered under this section, then indemnity is provided by Section 5. Personal Liability in so far as it applies to the liability of property owners. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 10 of 78

2.13. Loss of water by leakage We will pay for costs of water lost through leakage from pipes in the building of your private residence or on its grounds where you are responsible to pay the charge for such water subject to the following conditions: a) in the event of the quarterly reading of water consumption exceeding the average of the last 4 quarterly readings by 50% or more, we will pay for the cost of such additional water consumed up to a limit of R5 000; b) up to R5 000 shall be payable for not more than 2 separate incidents in any 12 month period of insurance; c) it is a condition precedent to liability under this extension that you will upon discovery of a leak (by physical evidence or on receipt of an abnormally high water account) take immediate steps to repair the pipe(s) affected; d) this extension does not cover the cost of remedial action including repairs to the pipe(s) affected; e) we will not be liable for claims: i) as a result of leaking taps, geysers, toilet systems and swimming pools; ii) while the private residence is unoccupied for a period in excess of 30 days; iii) where the water level of a swimming pool has to be topped up as a result of a leaking inlet or outlet pipe. 2.14. Removal of fallen trees We will pay for the costs to remove fallen trees from the private residence following an insured event, up to R5 000 in any 12 month period of insurance. Written consent must first be obtained from us. 2.15. Alteration to premises for wheelchair mobility In the event that you or any member of your immediate family living with you become permanently disabled as a result of an accident or unlawful assault at the risk address noted in the schedule and as a result, you are permanently dependent on the use of a wheelchair for mobility we will contribute towards the costs of alterations to your home to facilitate the use of the wheelchair subject to our liability for such costs not exceeding R20 000. This contribution will apply once only and will not apply to more than 1 injured person. For the purposes of this extension an accident will mean an unforeseen, external and visible occurrence which causes bodily injury resulting in permanent disability. 2.16. Clean up costs In the event that your buildings and/or moveable possessions within the building are damaged or defiled following any unlawful assault or act of physical violence (excluding any such act by you or any member or your immediate family) regardless of the outcome but as a result there is a need for your home or possessions to be professionally cleaned we will pay up to R10 000 in respect of such costs. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 11 of 78

3. YOU MAY ALSO CHOOSE TO BE COVERED FOR: You will only be entitled to this optional extension if you selected it and it is shown in your schedule. 3.1. Subsidence and landslip This section is extended to include loss of or damage to the private residence caused by subsidence or heave of the land supporting the private residence or landslip provided the loss or damage is not caused by or does not arise from: a) excavations other than mining excavations; b) alterations, additions or repairs to the private residence; c) the compaction of infill; d) defective design, materials or workmanship; e) normal settling, shrinkage or expansion of the private residence. We will not pay for loss or damage to: a) solid slab floors or any other parts of the private residence resulting from the movement of such slabs, unless the foundations supporting the external walls of the private residence or outbuildings are damaged by the same cause at the same time; b) swimming pools, tennis courts, patios, terraces, driveways, paths, septic or conservancy tanks, drains, water courses, walls, gates, posts and fences unless the private residence or outbuildings are damaged at the same time; c) we will not pay for the work needed to prevent further loss or damage due to subsidence, heave or landslip except where appropriate design precautions were implemented during the construction of the private residence and any subsequent additions thereto; d) you must pay the excess which is noted in your schedule. If required, you must prove that the loss or damage being claimed for was caused by subsidence and landslip. 4. EXCESS Please refer to your schedule to find the excess amounts applicable to this section. 5. YOU ARE NOT COVERED FOR: The following are Specific Exceptions which apply to the Houseowners Section of the policy: a) the first amount payable (excess), of every claim arising from an insured event as stipulated in the schedule; b) loss of or damage to the building caused by tree felling unless carried out by professional tree fellers; c) theft: i) if the building is left unoccupied for more than 60 consecutive days; ii) while the building is let or sub-let or temporarily unoccupied unless there are visible signs of forced entry or exit; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 12 of 78

d) loss of or damage to: i) retaining walls caused by flood; ii) Ioose gravel paths and coverings; e) loss or damage to the building caused by wear and tear or gradual deterioration, mildew, fading, insects or vermin, scratching, chipping, or discoloration, or water seepage, corrosion or rust; f) defects where the design or construction of the building causes or contributes to the damage, or any faulty or defective design, materials or workmanship; g) damage or destruction arising directly or indirectly from mining operations or a rise in the underground water table or pressure caused by it; h) loss or damage caused by any subsidence or landslip unless cover has been specifically purchased as defined under Optional Extension 3.1. by payment of an additional premium and noted in your schedule; i) loss of or damage to water-pumping machinery due to wear and tear or the loss of or damage to automatic pool cleaning equipment. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 13 of 78

SECTION 2 HOUSEHOLDERS (CONTENTS) This section refers to all your moveable personal possessions, which are in your private residence and in any domestic outbuildings (including garages and outbuildings not directly communicating with the private residence), at the address noted in your schedule. These are items that belong to you or to any members of your immediate family residing with you. For property loss or damage, we will either repair or replace it at the current replacement cost. 1. YOU ARE COVERED FOR: 1.1. Loss of or damage caused by the following insured events: a) fire, lightning, explosion; b) malicious damage; c) storm, wind, water, flood, hail or snow but excluding loss or damage: i) caused by wear and tear or gradual deterioration; ii) to property in a structure which is not completely roofed or property in the open unless the property is designed to exist or operate in the open; iii) caused by a process necessarily involving the use or application of water or gradual seepage of water; d) earthquake; e) bursting, leaking or overflowing of water equipment or pipes excluding damage to such equipment; f) accidental leakage of oil from fixed oil-fired heating equipment; g) theft or attempted theft; h) impact to the private residence caused by falling trees, vehicles, animals, aircraft and other aerial devices or anything that falls from them. 1.2. Sasria (South African Special Risks Insurance Association) You are also covered for Riot and Special Risks cover for insured events which happen in the RSA provided by Sasria Limited. You are covered for loss and damage, including malicious damage, caused by any person or group of people acting in a riot, strike, lock out, civil commotion or any other act with a political, social or economic aim. Please refer to the enclosed Sasria policy wording for more details. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 14 of 78

2. AVERAGE (UNDER INSURANCE) If at the time of loss or damage, the cost of replacing the property insured as new is greater than the sum insured, you will be responsible for the difference and will bear a rateable proportion of the loss or damage accordingly, for example: EXAMPLE 1 EXAMPLE 2 Claim amount R50 000 Claim amount R35 000 Sum insured R250 000 Sum insured R150 000 Replacement cost of R500 000 Replacement cost of R375 000 property property Average calculation R250 000 x R50 000 Average calculation R150 000 x R35 000 R500 000 R375 000 Claim settlement R25 000 Claim settlement R14 000 Financial loss to you R25 000 Financial loss to you R21 000 3. YOU ARE ALSO COVERED FOR THE FOLLOWING EXTENSIONS: You are also covered for the following extensions which are included at no additional cost. We will pay up to R5 000 any 1 claim for extensions 3.1. to 3.11. below: 3.1. Contents of refrigerators and freezers We will pay for the spoiling of the contents of refrigerators or freezers in your buildings due to a power failure or due to the breakdown or accidental damage of the unit. 3.2. Personal documents and keys We will pay for the cost of replacing locks and keys to your buildings and the cost of reinstating personal documents, as well as for the materials and cost of labour in reinstating the documents or for the cost of obtaining duplicates. 3.3. Garden equipment We will pay for outdoor furniture and garden equipment at your private residence which is stolen while in the open. 3.4. Damage to garden We will pay for the reasonable and necessary costs incurred by you in your capacity as owner of the private residence for the replacement of trees, shrubs and plants situated in the grounds of the private residence as a result of damage due to fire, fire fighting operations, explosion, impact by vehicles or aircraft, other aerial devices or articles dropped from them or deliberate or wilful acts but excluding loss or damage caused by or arising from theft or attempted theft. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 15 of 78

3.5. Clearance costs We will pay for costs necessarily incurred for the removal of debris from the private residence or its grounds following loss or damage arising from an insured event. 3.6. Laundry We will pay for laundry stolen from the washing line. 3.7. Television sets and glass a) Any television set, video recorder or decoder in the building, that is accidentally damaged. b) Any mirror glass or sheet glass in or on furniture, glass topped stoves or oven doors that are damaged accidentally. 3.8. Security guards We will pay for the employment of security guards to protect your property after the occurrence of an insured event. 3.9. Accidental damage We will pay for accidental damage to household contents inside your building. 3.10. Property of guests or domestic employees We will pay for loss of or damage to personal effects or property belonging to your guests or full time domestic employee while inside your buildings and provided that there is no cover under any other policy. 3.11. Credit cards We will pay up to R5 000 in any 12 month period of insurance against liability or loss arising from fraudulent use of your credit, cash or SIM (Subscriber Identity Module) cards by any person who is not a member of your family or household. We will not pay if you have not reported the loss of the card to the issuing organisation as soon as possible or complied with the conditions of issue of the card. 3.12. Medical expenses We will pay for medical expenses incurred as a result of accidental bodily injury to any guest, visitor or domestic employee up to R5 000 per person while at the address stated in the schedule and caused by: a) a domestic animal owned by you; b) a defect in the building; c) your domestic employee which results from and in the course of his/her employment with you but only if claimed by you. 3.13. Veterinary expenses We will pay for any injury which your dog or cat sustains in a road accident. The maximum amount we will pay is R3 000. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 16 of 78

3.14. Loss of rent If you cannot live in your private residence due to loss or damage caused by an insured event, we will pay for: a) rent for which you are responsible; b) any reasonable additional costs incurred in providing alternative accommodation for you and your family and any domestic staff normally residing with you. Cover is limited to 20% of the householders sum insured and only applies to the reasonable period required to make your private residence habitable again. 3.15. Accidental death We will pay you or your estate a maximum amount of R10 000 if you or your spouse die within 90 days due to an injury sustained in your buildings or on your premises as a result of fire or attack by thieves. 3.16. Hole-in-one If you score a hole-in-one playing as an amateur in a game of golf in terms of the rules at any recognised golf club, we will pay R1 000 on written confirmation by the secretary of the club. 3.17. Full house If you are part of a team of 2, 3 or 4 which, playing as amateurs, scores a full house (that is, 8 or 9 bowls to count) in a game of bowls in any competition played in terms of the rules of the South African Bowling Association, at any recognised bowling club, we will pay R1 000 on written confirmation by the secretary of the club. If you are part of a rink (team of 4) which, playing as amateurs, scores a full house (that is, all 8 bowls to count) in a game of bowls in any competition played in terms of the rules of the South African Bowling Association, at any recognised bowling club, we will pay R1 000 on written confirmation by the secretary of the club. 3.18. Contents outside the house We will pay for loss or damage caused by an insured event to contents in: a) any other occupied residence or any building in which you are temporarily residing, but theft is limited to R3 000 provided that there is visible, forcible and violent entry or exit; b) any domestic outbuildings, but theft is limited to R5 000 unless there is visible, forcible and violent entry or exit; c) any building in which you are employed, but theft is limited to R5 000 there is visible, forcible and violent entry or exit; d) any bank safe deposit box or storage depot; e) any laundry or other trade premises for the purpose of making up, alteration, renovation, repair, cleaning or dyeing, but theft is limited to R5 000 provided that there is visible, forcible and violent entry or exit; f) any residential section of any occupied private dwelling whilst the contents are in temporary storage; g) cover is also provided for theft from any wendy house, garden shed or building of a similar nature but compensation is limited to R5 000 provided that there is visible, forcible and violent entry or exit. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 17 of 78

3.19. Transit We will pay for damage to household goods while in transit from your current place of residence to your new permanent place of residence, or from any place of purchase, repair or renovation provided that the damage is caused by fire, collision or overturning of the transporting vehicle, limited to the sum insured stated in the schedule. 3.20. Money We will pay for loss of or damage to money while inside your home and caused by an insured event. Cover is limited to R2 000. Theft of money must be accompanied by visible signs of forcible entry or exit. 3.21. Automatic pool cleaners We will pay up to a maximum amount of R3 000 for the theft of automatic pool cleaners, subject to the excess shown in your schedule. We will not pay for any loss or damage caused by wear and tear or maltreatment of the equipment. 3.22. Clean up costs In the event that your buildings and, or moveable possessions within your building are damaged or defiled following any unlawful assault or act of physical violence (excluding any such act by you or any member of your immediate family) regardless of the outcome, but resulting in the need for your home or possessions to be professionally cleaned we will pay up to R10 000 in respect of such costs. 3.23. Business goods and equipment This refers to business goods and equipment, not otherwise insured, inside your private residence (for which we will pay up to R30 000 in any 12 month period of insurance) which belong to you or for which you are responsible. This extension of cover is subject to the business not being of a manufacturing nature in any way and no trading is carried out, your buildings being primarily used as private residence and you are the sole employee of such business unless it comprises an office or consulting room. 4. YOU MAY CHOOSE TO BE COVERED FOR: You will only be covered for the optional extensions if selected and is shown in your schedule. 4.1. Accidental damage We will at our option by payment, repair or replacement pay for accidental damage to household goods in your private residence in addition to the amount of R5 000 which is covered in terms of Extension 3.9. accidental damage. We will not be liable for: a) more than 20% of the sum insured indicated in the schedule for any single item; b) more than the sum insured indicated in the schedule for any 1 claim; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 18 of 78

c) loss or damage: i) caused by or resulting from wear and tear, depreciation, electrical, mechanical or electronic breakdown, rust mildew, moth, vermin, insects, by your own domestic pets, any gradually operating cause, the process of dyeing, cleaning or renovating, the action of light or atmospheric conditions; ii) to furniture or domestic appliances by scratching, denting or chipping; iii) to firearms, video or audio tapes; d) consequential loss of any nature. 4.2. Subsidence and landslip This section is extended to include loss of or damage to the contents of the private residence caused by subsidence or heave of the land supporting the private residence or landslip provided such loss or damage is not caused by or does not arise from: a) faulty design or construction of any building; b) the removal or weakening of supports of any building; c) architectural alterations, additions or repairs; d) excavations above or below ground, except excavations in the course of mining operations. You will be responsible to pay for the excess which is noted in your schedule. If required you must prove that the loss or damage being claimed for was caused by subsidence and landslip. 5. CLAIM-FREE GROUP If no claims have been made under this section of your policy, during a period of insurance as stated below and immediately before the renewal or anniversary date of the policy, the renewal premium will be based on the applicable claim-free group discount as follows: CLAIM-FREE PERIOD CLAIM-FREE GROUP The preceding year (first year of insurance) 1 The preceding two successive years 2 The preceding three successive years 3 The preceding four successive years 4 The preceding five successive years 5 The preceding six to nine successive years 6-9 The preceding ten or more successive years 9 Other than as stated above 0 If any claims are made under this section during a period where a claim-free group is given, the claim-free group will reduce by 2 in respect of each claim made. If no claims have been made, the claim-free group will increase by 1 for each subsequent renewal. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 19 of 78

6. EXCESS Please refer to your schedule to find the excess amounts applicable to this section. 7. YOU ARE NOT COVERED FOR: The following are Specific Exceptions which apply to the Householders Section of the policy. We will not pay for: a) spoiling of the contents of the refrigerator or freezer due to the intentional power cut by any authority, or damage to the refrigeration or freezer units as a result of the power cut; b) the value to you of the contents of any personal documents; c) malicious damage to garden furniture or outdoor equipment resulting from theft or attempted theft; d) mechanical, electrical or electronic breakdown of any television set, video recorder, decoder or sound equipment; e) loss or damage caused by: i) mining activities or a rise in the underground water table or pressure caused by it; ii) tree felling unless by professional tree fellers; f) theft or attempted theft: i) if the private residence is unoccupied unless there are visible signs of forced entry or exit, but if the private residence is left unoccupied for more than 60 consecutive days in any 1 calendar year no cover will apply in respect of theft or attempted theft; ii) while the private residence is lent, let or sub-let unless there are visible signs of forced entry or exit; g) accident or damage: i) caused by wear and tear, depreciation, rust, mildew, fading, insects or vermin; ii) caused by scratching, denting, chipping or discoloration or any gradually operating cause; iii) caused by the process of cleaning, dyeing, renewing or repairing items; iv) to computer data; v) caused by over winding of clocks or other mechanical apparatus; vi) to contents in a building where its structure would not have been approved by the relevant local authority; vii) to motor vehicles, trailers, caravans, aircraft and watercraft; viii) to goods used for business purposes; ix) to musical instruments by scratching, bruising, breakage of strings or reeds or splitting of vellums and drum heads; x) to firearms, video or audio tapes or articles of china or glass including crockery; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 20 of 78

h) defects where the design or construction of the building causes or contributes to the damage; i) property more specifically insured; j) landlord s fixtures and fittings; k) coins of any description, securities, postage stamps, deeds, bonds, bills of exchange, promissory notes, cheques, manuscripts and medals; l) loss or damage occurring outside the territorial limits; m) theft from a holiday home which has been unoccupied for more than 60 days and does not have a burglar alarm linked to an armed response unit; n) consequential loss of any nature; o) any amount in excess of 1 / 3 of the Householders sum insured for the total value of jewellery, furs, rugs, carpets and precious metals and stones. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 21 of 78

SECTION 3 ALL RISKS This section refers to personal possessions belonging to you or any member of your household living with you, which are worn or normally taken with you out of your home. 1. YOU ARE COVERED FOR: 1.1. Insured events Personal possessions that are lost or accidentally damaged. We will decide whether to repair or replace such personal possessions at the current replacement cost. The cover for this section is worldwide. PERSONAL POSSESSIONS means: a) Unspecified items: i) clothing; ii) personal effects, normally worn or carried by you; iii) personal equipment, normally worn or used by you when participating in sport; iv) we will pay up to a maximum of 25% of the sum insured selected for this cover in respect of any 1 item, pair or set. b) Specified items property specifically insured: i) individual items valued at more than R2 500 each must be specified in your schedule. If such items are not specified in your schedule, they will not be covered; ii) money and negotiable instruments up to an amount of R1 000 (if they have been stated in your schedule to be included). The following items, irrespective of value, will only be covered if specified in your schedule: Cellular phones, portable television sets, portable radio/cassette/cd players, furs, compact discs, valuables in a safe deposit box, leather jackets, laptops, wheelchairs, handheld personal electronic devices such as ipads, ipods, global positioning systems, caravan contents, camping equipment, sporting equipment, golf clubs, photographic equipment, contact lenses, water craft contents, stamp, medal and coin collections, firearms, pedal cycles and musical instruments. 1.2. Pairs and sets If an article, which is lost or damaged, was part of a pair or set, we will not pay more for the article than its proportionate value with regard to the total value of the pair or set. 1.3. Sasria (South African Special Risks Insurance Association) You are also covered for Riot and Special Risks cover for insured events which happen in the RSA provided by Sasria Limited. You are covered for loss and damage, including malicious damage, caused by any person or group of people acting in a riot, strike, lock out, civil commotion or any other act with a political, social or economic aim. Please refer to the enclosed Sasria policy wording for more details. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 22 of 78

2. YOUR RESPONSIBILITIES These are specific conditions which you must comply with to ensure that you will be covered: 2.1. Contact lenses If your contact or micro-corneal lenses specified in the schedule are lost or damaged we will pay for the replacement cost of lenses of the same prescription but not for any related professional fees. 2.2. Stamp, medal or coin collections If a stamp, medal or coin collection is specified in the schedule: a) we will only pay if 1 or more complete pages of the stamp collection are lost or damaged; b) our responsibility for any 1 stamp, medal or coin will not exceed 2 / 3 of the value stated in any current recognised catalogue. The maximum amount we will pay is R5 000 for any 1 stamp, medal or coin; c) we will not pay for any current coins. 2.3. Pedal cycles The pedal cycle must be securely locked if it is away from home and left unattended otherwise theft cover will be excluded. We do not provide cover if the pedal cycle is used for racing or rallying purposes. 2.4. Valuation certificates A valuation certificate must be provided for any items of jewellery exceeding R2 500 in value and which have been specified in your schedule. If such documentation has not been provided and any loss or damage occurs, the cover will be limited to R2 500 in respect of any 1 item. 2.5. Evidence of value and proof of ownership You must provide documentary evidence of value and proof of ownership to us in the event of a claim, before a claim for any item will be considered. 2.6. Caravan contents If the contents of a caravan are specified in the schedule the following will apply to that item: a) CONTENTS means household goods, which belong to you or are your responsibility, while in the caravan or attached tent; b) if the contents are accidentally lost or damaged we will pay for or may choose to repair or replace them. The amount payable will be the current replacement cost. If at the time of the loss or damage the cost or replacing the property insured as new is greater than the sum insured, you will be your own insurer for the difference and will bear a rateable proportion of the loss or damage. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 23 of 78

Exceptions We will not pay for: a) theft or property insured while the caravan or attached side tent is unoccupied unless there is forcible and violent entry; b) more than R1 000 or 25% of the sum insured, whichever is the greater, for any 1 article; c) the permanent fittings of the caravan; d) stamp, medal and coin collections, money, documents, jewellery, furs or any article more specifically insured; e) loss or damage caused by fraud or dishonesty by any person to whom the caravan is on loan or hire. 3. EXCESS Please refer to your schedule to find the excess amounts applicable to this section. 4. YOU ARE NOT COVERED FOR: The following are Specific Exceptions which apply to the All Risks Section of the policy: a) the excess of every claim arising from an insured event as stipulated in the schedule; b) loss or damage caused by: i) wear and tear, depreciation, rust, mildew, fading, insect or vermin; ii) scratching, chipping or discoloration; iii) the process of cleaning, dyeing, renewing or repairing items; iv) damage to or loss of computer data; c) money, cheques and other negotiable instruments other than as stated under Specified Items b) ii); d) photographic equipment used for professional purposes or as a tool of trade; e) sports equipment whilst in use; f) any property left unattended at any sports club or gymnasium unless kept in a secured locker and there are visible signs that the locker was broken into; g) property stolen from an unattended motor vehicle, unless the property insured was concealed in a locked boot or compartment forming part of a locked vehicle and there are visible signs that the vehicle was broken into. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 24 of 78

SECTION 4 PERSONAL ACCIDENT This section describes the compensation we will pay for your accidental death and permanent disablement within 12 months of an accident. DEFINITIONS a) YOU OR YOUR means you and your spouse and dependent children, subject to the children living with you under the age of 21 years and up to a maximum of 25 years provided that they are in full time education. b) DEATH means death occurring within 12 consecutive months of the accident. c) BODILY INJURY means bodily injury caused by violent, accident, external and visible means. d) ACCIDENT means an accident that is the direct cause of bodily injury being sustained. e) PERMANENT DISABILITY means permanent disability, as described in the compensation scale, occurring within 12 consecutive months after sustaining the bodily injury. 1. YOU ARE COVERED FOR: 1.1. COMPENSATION SCALE we will pay compensation as described below: a) Compensation for death the amount as stated in the schedule. b) Compensation for permanent disablement a percentage of the amount shown in the schedule and calculated as set out in the compensation scale below: In the event of an accident causing Percentage payable Loss by physical separation at or above the wrist or ankle 100% of one or more limbs or the complete or irrecoverable loss of all sight in one or both eyes Loss of four fingers 70% Loss of thumb both phalanges 25% one phalanx 10% Loss of index finger three phalanges 10% two phalanges 8% one phalanx 4% Loss of middle finger three phalanges 6% two phalanges 4% one phalanx 2% Loss of ring finger three phalanges 5% two phalanges 4% one phalanx 2% Loss of little finger three phalanges 4% two phalanges 3% one phalanx 2% Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 25 of 78

In the event of an accident causing Percentage payable Loss of metacarpal first or second (additional) 3% third, fourth or fifth 2% (additional) Loss of toes all on one foot 30% great, both phalanges 15% great, one phalanx 2% other than big, if more 1% than one toe lost, each Loss of hearing both ears 100% one ear 25% Loss of whole eye 100% sight of eye 100% Loss of sight of one eye, except 75% perception of light Loss of speech 100% Injuries resulting in total paralysis or permanent disablement 100% or in being permanently bedridden Permanent disfigurement from burns of a) 100% of the head and neck 50% b) 100% of the surface area of the remainder of the body 25% If the percentage of the disfigurement under item a) or b) is less than 100% of the surface area we will apply to the benefit concerned a percentage based on the extent that actual disfigurement bears to 100% disfigurement. We shall not be liable under item a) or b) unless the extent of disfigurement under a) or b) individually exceeds 10% nor until the permanent effect of medical and/or surgical treatment has been established. Permanent total loss of use of a limb will be treated as loss by separation. Where the injury is not specified we will apply a percentage of disablement which is consistent with the provisions of this table. The aggregate of all percentages payable for permanent disablement in respect of any 1 accident shall not exceed 100% of the amount payable under Compensation 1.1. b) Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 26 of 78

2. YOUR RESPONSIBILITIES These are specific conditions which you must comply with to ensure that you will be covered: a) upon payment of any claim under Compensation 1.1. a) or 1.1. b) for which compensation as stated in the table of permanent disablement is 100% of the basic amount insured by that item this insurance and any further liability will cease immediately; b) you must give notice to us: i) of any physical infirmity which, to your knowledge, affects you; ii) immediately of any change to a more hazardous occupation by yourself; c) cover in respect of the insured, will automatically cancel when the insured reaches the age of 75; d) on the happening of an event which results in payment under Compensation scale 1.1.b) you must be examined by a registered medical practitioner and undergo any treatment the practitioner believes necessary; e) you must agree to a medical examination at our expense as often as we require; f) compensation under 1.1. a) Death in respect of children under the age of 14 years is restricted to limits prescribed by statute. 3. EXCESS No excess is applicable to this section. 4. YOU ARE NOT COVERED FOR: The following are Specific Exceptions which apply to the Personal Accident Section of the policy: a) death or permanent disablement due to you taking part in: i) any sport as a professional; ii) parachuting, skydiving, bungee-jumping or hang-gliding, steeple chasing, water skiing, scuba diving, martial arts, rugby, winter sports, ice hockey, wrestling, boxing, polo, football for and against professional clubs; iii) big game hunting; iv) mountaineering where the use of ropes or a guide is necessary; v) racing, speed or other endurance tests on or in power driven vehicles or craft; vi) motor cycling; vii) flying other than as a passenger in a licensed passenger carrying aircraft piloted by a duly qualified person; viii) participation in any defence, correctional or security services; ix) mining or using explosives; x) using machinery for commercial purposes; xi) provoking assault, breaking the law or disturbing the peace; xii) any wilful misconduct on your part; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 27 of 78

b) any injury arising, directly or indirectly, from: i) sexually transmitted diseases, or any disease or illness; ii) HIV (Human Immunodeficiency Virus) or any related illness, including AIDS (Acquired Immune Deficiency Syndrome) or any mutant derivative or variation of it; iii) any pre-existing physical defect or infirmity; iv) insanity, neurosis or stress related conditions; v) pregnancy and childbirth, miscarriage, abortion or any complications or consequences thereof; vi) death or permanent disablement as a result of your being under the influence of alcohol or drugs; vii) or due to you driving a vehicle while your blood alcohol concentration is over the legal limit; c) suicide, or any attempt at suicide or any intentional self injury. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 28 of 78

SECTION 5 PERSONAL LIABILITY We will pay up to R5 000 000 if you become legally liable to pay compensation for accidental death, bodily injury or illness or accidental loss or damage to property occurring during the period of insurance, for any 1 incident or series of incidents arising out of 1 event. This includes legal costs and expenses incurred with our written consent. 1. YOU ARE COVERED FOR: 1.1. Tenant s liability If you become legally liable as a tenant, and not as an owner, we will pay for: a) Ioss or damage to the buildings, or fixtures or fittings, directly caused by storm, wind, water, hail or snow, theft or attempted theft, fire or explosion; b) breakage of fixed glass or sanitaryware; c) accidental damage to water, gas, electricity or telephone connections to the buildings. 1.2. Liability to domestic employees If you are legally liable in respect of accidental death of or bodily injury to your domestic employee which arises from an accident or injury during the course of his or her employment and which occurs during the period of insurance. We will pay up to a maximum of R20 000 for any 1 claim or series of claims arising out of any 1 event. This includes legal costs and expenses incurred with our written consent and any legal costs and expenses which a claimant can recover from you. 1.3. Wrongful arrest All sums for which you are legally responsible to pay for compensation or damages in respect of wrongful arrest or alleged wrongful arrest by you of any other person other than: a) a person under a contract of service or apprenticeship with you; or b) a member of your family or household; which arises out of your activities as a member of a neighbourhood watch or a block watch group or of a similar voluntary non-profit organisation provided that the amount payable for all compensation and damages and all costs and expenses of litigation and all other costs and expenses will not exceed R50 000 in respect of all death, injury, illness, loss and damage sustained during any 12 month period of insurance. 1.4. Security companies or garden services Exception 3.d) of this section does not apply to any liability assumed in terms of a written contract entered into with any organisation providing security, armed response or garden services in respect of property insured by Section1 Houseowners and Section 2 Householders. 2. EXCESS No excess is applicable to this section. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 29 of 78

3. YOU ARE NOT COVERED FOR: The following are Specific Exceptions which apply to the Personal Liability Section of the policy: a) compensation payable to you or any member of your family normally residing with you or any person employed by you under a contract of service and arising from and in the course of such employment with you; b) loss of or damage to property belonging to you or in your custody or control or that of your domestic employee; c) loss or damage arising out of any cause directly or indirectly due to your employment, business or profession, the ownership of land or buildings (other than buildings insured under Section 1 Houseowners and land upon which they are situated provided the land is used for residential purposes), the occupation of land or buildings, other than your building, the use of any motor vehicle, caravan, trailer or water craft, (other than model aircraft, surfboard or paddle-ski) owned by you or in your custody or that of your domestic employee; d) liability accepted by agreement, which would not have attached in the absence of such agreement; e) death or injury to any occupant or damage to their property caused by a motor vehicle driven by you; f) breakage of fixed glass or sanitaryware due to chipping, scratching or disfiguration. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 30 of 78

SECTION 6 MOTOR AND MOTORCYCLE MOTOR SECTION This section is applicable to any private motor vehicle, light delivery vehicle with a maximum gross vehicle mass of not more than 3 500kg, motorcycle (see section 2A and 2B), caravan and trailer with a maximum carrying capacity of not more than 750kg. RISK CATEGORIES (Description of use) The Risk Category is the type of use that the vehicle is insured for and is stated in the schedule: a) Risk Category 1: Private vehicles used only for social, domestic and pleasure purposes including travel to and from work. b) Risk Category 2: Strictly private vehicles used only for social, domestic and pleasure purposes excluding travel to and from work. c) Risk Category 3: Business vehicles used for your business or occupation. d) Risk Category 4: Private any motorcycle, scooter, off road motorcycle, 3 and 4 wheeled motorcycle (quads), cruisers and motorcycle trailers used for social, domestic and pleasure purposes. e) Risk Category 5: Business any motorcycle, scooter, off road motorcycle, 3 or 4 wheeled motorcycle (quads), cruisers and motorcycle trailers used or intended essentially for your business or occupation. f) Risk Category 6: Private any caravan or trailer used only for social, domestic and pleasure purposes. g) Risk Category 7: Business any caravan or trailer used for your business or occupation. 1. YOU ARE COVERED FOR: 1.1. Own damage Section 1A Insured Events In the event of loss or damage (less any excess applicable) we will pay for: a) the cost of repairs to the vehicle stated in the schedule as a result of accident, fire, storm, hail damage, theft or attempted theft, hijack or malicious damage. If the vehicle has been stolen or hijacked or if we consider the vehicle to be a write-off, we will replace the vehicle, or at our option, pay you the sum insured stated in the schedule or the reasonable retail value, whichever is the lesser. We reserve the right to determine whether to pay for your vehicle to be repaired; replace your vehicle or pay you the cash amount equal to the loss or damage and to determine the place of the repair or replacement of your vehicle; b) towing and storage charges. Arrangements for towing, recovery or storage of your vehicle must be made through the Regent Care Line 0800 00 48 48 prior to the vehicle being uplifted; c) repairing or replacing (at our option) your windscreen, or any window glass; d) additional benefits as described in the policy. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 31 of 78

DEFINITIONS a) RETAIL VALUE means the Retail price determined by that month s issue of the Auto Dealers Guide or the Commercial Vehicle Dealers Guide published by TransUnion Auto Information Solutions and adjusted according to the Kilometre and Condition Chart contained in the guides. Where the particular make and model of the vehicle is not reflected in such guides, the average value given by 3 independent motor industry sources will be used as the value of the vehicle. b) SUM INSURED means the value of the vehicle specified by you at the time of your application for this policy, whether in writing or verbally, including its accessories as specified in the schedule. This value must be updated regularly by you. 1.2. Sasria (South African Special Risks Insurance Association) You are also covered for Riot and Special Risks cover for insured events which happen in the RSA provided by Sasria Limited. You are covered for loss and damage, including malicious damage, caused by any person or group of people acting in a riot, strike, lock out, civil commotion or any other act with a political, social or economic aim. Please refer to the enclosed Sasria policy wording for more details. 2. WE WILL ALSO PAY FOR THE FOLLOWING ADDITIONAL BENEFITS: You will only have the following additional benefits if your vehicle is insured under Risk Category 1, 2 or 3: 2.1. Medical expenses Medical expenses for any occupant in the vehicle who is injured following a motor vehicle accident which you claimed for, up to R5 000. 2.2. Loss of keys The cost of replacing your vehicle s locks and keys including the remote alarm controller and if necessary, the reprogramming of any coded alarm system up to an amount of R5 000 any 1 event. 2.3. New for old If your vehicle is stolen and not recovered or is damaged beyond economical repair within 1 year of first registration and the vehicle has travelled less than 30 000km we will replace the vehicle or, at our option, we will pay you up to the current purchase price at the time of the loss including VAT (and less any appropriate discount) but not more than the sum insured. 2.4. Bereavement expenses In the event of an accident resulting in your death within 3 months from the date of the accident we will pay your estate R5 000 as a contribution to bereavement expenses. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 32 of 78

2.5. Emergency hotel expenses In the event of loss of or damage to the insured vehicle we will pay emergency hotel expenses necessarily incurred by you and 1 passenger up to R250 per person per day for a maximum period of 2 days and a maximum benefit of R2 000 in any 12 month period of insurance subject to the loss or damage occurring not less than 250km from your private residence. 2.6. Vehicle sharing The acceptance of payment for giving lifts to passengers, when it is part of a vehicle sharing agreement for social purposes or commuting, will not be regarded as excluded under the Risk Categories (Description of Use) conditions provided that: a) the passengers are not being carried as a passenger-carrying business; b) the total payments received for such journeys do not involve any element of profit. 2.7. Window glass The claim-free group will not be altered after a claim for replacement or repair to window glass of your vehicle if there is no other loss or damage to the vehicle. 2.8. Windscreen excess reducer The excess, as reflected in your schedule, in respect of the windscreen or window glass of your vehicle will be reduced to nil. 2.9. Alteration to vehicle for carriage of wheelchair In the event that you, or any member of your immediate family residing with you, become permanently disabled resulting directly from an accident or assault, hijack or attempted hijack, involving the vehicle and as a result you are permanently dependent on a wheelchair for mobility, we will contribute towards the costs of alterations to your vehicle to facilitate the carriage of a wheelchair, provided that: a) our liability for such costs will not exceed R10 000; b) this payment will apply once only, will not apply to more than 1 injured person and will also be applicable to the insured vehicle only. 2.10. Car radio Following loss or damage, we will repair or replace your car radio and sound equipment/ accessories (excluding any tapes/cds), provided that: a) the maximum amount payable is R10 000 for any 1 claim; b) you must provide satisfactory proof to us that such radio/sound equipment was fitted to the vehicle prior to the loss; c) there will be no cover if there is no evidence of visible, forcible or violent entry into your vehicle; d) you will be responsible for the excesses as stated in the schedule. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 33 of 78

3. YOU MAY ALSO CHOOSE TO BE COVERED FOR: You will only be covered for the optional extensions if selected and it is shown in your schedule: 3.1. Vehicle accessories Any vehicle accessories, which are not standard factory-fitted attachments, will only be covered if noted separately in your schedule, included in the sum insured and premium has been charged. You must provide satisfactory proof to us that such accessories were fitted to the vehicle before the loss. 3.2. Deposit cover Where we regard your vehicle as uneconomical to repair and write your vehicle off, or if your vehicle is stolen or hijacked and not recovered, we will pay you a benefit of 10% of the sum insured but not exceeding R50 000, towards the deposit for the purchase of a replacement vehicle provided that: a) this section is in force covering the vehicle at the time of the loss; b) the benefit will only become payable to you once the underlying claim has been settled by us. 3.3. Car Hire (loss or damage) a) We will pay the actual car hire charges including the cost of delivery for the delivery of a vehicle (not exceeding 1600cc engine capacity) on an unlimited distance basis but excluding the cost of fuel and lubricants: i) if your vehicle cannot be driven following loss or damage caused by an insured event; ii) while your vehicle remains unrecovered following theft. b) The period of hire must commence not later than 30 days from the day on which: i) your vehicle was handed to the motor trade for repair; or ii) the theft of your vehicle is reported to us. c) The period of hire must terminate: i) the day you regain possession of your vehicle; ii) the day we discharge our liability for the total loss of your vehicle; or iii) after a maximum period of 30 days whichever occurs first. d) This optional extension is subject to the proviso that the order for the hire of a vehicle must be placed through and authorised by us and you accept any terms and conditions imposed on you by the car hire company. 3.4. Credit shortfall a) If any vehicle which is comprehensively insured under this section is: i) stolen or hijacked (and not physically returned to us); or ii) damaged and the assessed cost of repairs exceeds 70% of the reasonable retail value. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 34 of 78

We will pay to the registered finance company that financed the purchase of the vehicle any difference between the reasonable retail value and the settlement balance outstanding under a valid credit agreement subject to the total payment not exceeding the limit of indemnity shown in the schedule less the excess. b) THE SETTLEMENT BALANCE OUTSTANDING means the payment due at any specified date that would settle the actual debt owing to the finance company but excluding: i) payment and interest in arrears; ii) any additional finance charges; iii) early settlement penalties; iv) any other amounts refundable to you; v) any legal costs owing to the finance company by you. c) Cover under this extension is subject to: i) liability having been admitted for loss or damage in terms of Own Damage Section Insured Events; ii) you providing us within 30 days of the loss or damage a copy of the credit agreement and a statement of your account reflecting the settlement balance outstanding as at the date of loss or damage. 4. YOU ARE ALSO COVERED FOR: 4.1. Liability Section Insured Events 4.1.1. We will pay for all sums for which you may be legally liable as a result of an accident involving the vehicle, in respect of: a) death or bodily injury to other persons; b) damage to property. 4.1.2. You are also covered while driving a vehicle which does not belong to you or a member of your household provided that: a) this vehicle is not purchased, leased or hired by you under a credit or similar agreement; b) it is not covered by any other insurance policy; c) damage to this vehicle is excluded. 4.1.3. We will also cover any person using your vehicle with your permission provided that such person: a) is not covered by any other policy; b) is subject to the terms of the policy as far as they would apply to you; c) has not been refused any motor vehicle insurance. 4.1.4. We will also cover your legal liability for the death or bodily injury of a third party or loss or damage to third party property, caused by a vehicle, trailer or caravan towed by your vehicle, but excluding: a) damage to the vehicle, trailer or caravan being towed; b) death or injury to any person in or on a towed vehicle, caravan or trailer; c) loss, damage, death or injury if the vehicle being towed is being towed for reward. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 35 of 78

4.1.5. The maximum limits of our liability in respect of 4.1.1. to 4.1.4. above are: a) R1 000 000 for fire and explosion for 1 event or series of events arising from 1 incident; b) passenger liability R1 000 000; c) any other 1 insured event R3 000 000. 4.2. What we will not pay for under liability to third parties: a) death or bodily injury to any person travelling on or mounting onto or dismounting from the vehicle whether they are fare paying passenger or not; b) death or bodily injury to any member of your household; c) death or bodily injury to an employee of yours or your family who is killed or injured in the course of such employment; d) damage to any property belonging to or held in trust by or in the custody or control of you or your family; e) liability which is covered by any compulsory motor vehicle legislation. 5. CLAIM-FREE GROUP (NO CLAIM REBATE) If you have not made any claims under your policy during a period of insurance as set out below and immediately before the renewal or anniversary date, the renewal premium will based on the applicable claim-free group discount as indicated below: CLAIM-FREE PERIOD CLAIM-FREE GROUP The preceding year (first year of insurance) 1 The preceding two successive years 2 The preceding three successive years 3 The preceding four successive years 4 The preceding five successive years 5 The preceding six or more successive years 5 Other than as stated above 0 If any claims are made in terms of this section during a period where a claim-free group applies the claim-free group will reduce by 2 in respect of each claim made. Where no claims have been made the claim-free group will increase by 1 for each subsequent renewal up to a maximum of 5. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 36 of 78

6. THIRD PARTY, FIRE AND THEFT COVER This cover applies only if stated in the schedule as Third Party, Fire and Theft. YOU ARE COVERED FOR: 6.1. Own Damage Section Insured Events We will pay for loss or damage to the vehicle described in the schedule caused by or as a result of fire, lightning, explosion, theft or attempted theft or hijack. If the vehicle has been stolen or hijacked, we will replace the vehicle, or at our option we will pay you the Sum Insured as stated in the schedule or the reasonable retail value, whichever is the lesser. In all cases we reserve the right to determine the place of such repair or replacement. The following additional benefits under the Own Damage Section Insured Events, Additional Benefits and Extensions are not included: a) accident damage to the insured vehicle; b) towing charges; c) windscreen; d) loss of keys; e) medical expenses. 6.2. Third party liability Cover provided as described under 5. Liability Section Insured Events. 7. THIRD PARTY ONLY COVER This cover applies only if stated in the schedule as Third Party Only. 7.1. Third party liability Cover provided as described under 5. Liability Section Insured Events. The following additional benefits under the Own Damage Section Insured Events, Additional Benefits and Extensions are not included: a) own damage any loss or damage to the insured vehicle; b) towing charges; c) car hire; d) loss of keys; e) medical expenses; f) emergency hotel expenses; g) bereavement expenses; h) windscreen; i) windscreen excess reducer; j) credit shortfall; k) cover for car radio/sound equipment. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 37 of 78

MOTORCYCLE SECTION This section gives cover to motorcycles, scooters, off road motorcycles and 3 and 4 wheeled motorcycles (quads) and cruisers as well as motorcycle trailers as specified in the schedule. This section may be extended to cover track days for Classes B, C and D motorcycles provided that written notice is given to us before to the event. 1. YOU ARE COVERED FOR: 1.1. Own Damage Section Insured Events In the event of loss or damage to your motorcycle, we will pay for: a) cost of repairs to the motorcycle described in the schedule as a result of accident, fire, storm, hail damage, theft or attempted theft, hijack or malicious damage. If the motorcycle has been stolen or hijacked or if the motorcycle is deemed by us to be a write-off, we will replace the motorcycle, or at our option we will pay you the sum insured as stated in the schedule or the reasonable retail value, whichever is the lesser. In all cases we reserve the right to determine whether to pay for your motorcycle to be repaired; replace your vehicle or pay you the cash amount equal to the loss or damage and to determine the place of the repair or replacement of your motorcycle; b) removal and storage charges up to R1 500; c) repairing or replacing (at our option) your windscreen, head, tail or spot lights; d) additional benefits to the policy. DEFINITIONS RETAIL VALUE means the Retail price determined by that month s issue of the Motorcycle Dealers Guide published by TransUnion Auto Information Solutions and adjusted according to the Kilometre and Condition Chart contained in the guides. Where the particular make and model of the motorcycle is not reflected in the guides, the average value given by 3 independent motor industry sources will be used as the value of the motorcycle. 1.2. Sasria (South African Special Risks Insurance Association) You are also covered for Riot and Special Risks cover for insured events which happen in the RSA provided by Sasria Limited. You are covered for loss and damage, including malicious damage, caused by any person or group of people acting in a riot, strike, lock out, civil commotion or any other act with a political, social or economic aim. Please refer to the enclosed Sasria policy wording for more details. 2. YOU ARE ALSO COVERED FOR: You are also covered for the following additional benefits which are included at no extra cost: Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 38 of 78

2.1. Loss of keys We will pay for the cost of replacing your motorcycle s locks and keys including the remote alarm controller and if necessary, the reprogramming of any coded alarm system as a result of the keys being lost or damaged up to an amount of R1 000 any 1 event. 2.2. New for old If the motorcycle stated in the schedule is stolen and not recovered or is damaged beyond economical repair within 1 year of first registration and the motorcycle has traveled less than 30 000km we will replace the motorcycle or, at our option, we will pay you up to the current purchase price at the time of the loss (including VAT and less any appropriate discount) but not more than the sum insured stated in the schedule. 3. YOU MAY ALSO CHOOSE THE FOLLOWING RESTRICTED COVER OPTION: 3.1. Optional limited usage If you selected this option and it is stated in the schedule, you will be entitled to a premium discount provided that you only use the motorcycle on weekends and on Public holidays. Cover during any other time is excluded unless agreed by us in writing before riding the motorcycle. 4. YOU ARE ALSO COVERED FOR: 4.1. LIABILITY SECTION Insured Events 4.1.1. We will pay for all sums for which you may be legally liable as a result of an accident involving the motorcycle, in respect of: a) death or bodily injury to other persons; b) damage to property. 4.1.2. You are also covered while riding a motorcycle which does not belong to you or a member of your household provided that: a) it is not purchased, leased or hired by you under a credit or similar agreement; b) it is not covered by any other insurance policy; c) damage to the said motorcycle is excluded. 4.1.3. We will also cover for any person using your motorcycle with your permission provided that such person: a) is not covered by any other policy; b) is subject to the terms of the policy as far as they would apply to you; c) has not been refused any motorcycle insurance. 4.1.4. The maximum limits of our liability in respect of 4.1.1. to 4.1.3. above are: a) R1 000 000 for fire and explosion for 1 event or series of events arising from 1 incident; b) any other 1 event R2 500 000; c) passenger liability Nil. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 39 of 78

4.2. We will not pay liability to third parties for: a) death or bodily injury to any person travelling on or mounting onto or dismounting from the motorcycle whether they are fare paying passenger or not; b) death or bodily injury to any member of your household; c) death or bodily injury to an employee of yours or your family who is killed or injured in the course of such employment; d) damage to any property belonging to or held in trust by or in the custody or control of you or your family; e) liability which is covered by any compulsory motorcycle legislation. 5. SPECIFIC CONDITIONS RELATING TO MOTORCYCLES If you do not comply with these conditions, then it is likely that your claim will not be paid: a) any motorcycle insured under this policy must be kept behind a locked gate or in a locked garage overnight; b) you must tell us of any additional accessories that will increase the value of the motorcycle. The retail value of any additional accessories will be added to the sum insured and the premium will be adjusted accordingly; c) the motorcycle must be inspected by an inspection agent approved by us within 48 hours of the inception of the policy or as otherwise agreed by us in writing, failing which all cover in respect of theft or hijacking will be forfeited. You will not be entitled to a refund premium. 6. SPECIFIC CONDITIONS RELATING TO OFF ROAD, 3 AND 4 WHEELED MOTORCYCLES (QUADS) a) Theft cover is provided only if the motorcycle is kept in a locked garage overnight. b) Accident cover is only provided while in transit on a registered and licensed trailer, excluding any loss or damage to the motorcycle while it is being loaded or off loaded from the trailer. Accident damage cover is not provided while the motorcycle is in use. c) Third party cover is limited to loss or damage caused to third parties in the event of the motorcycle being dislodged from the trailer while in transit. d) Cover is provided for fire, which is caused by external means and excludes loss or damage by fire caused by mechanical, electrical or electronic breakdowns, failures or breakages. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 40 of 78

7. YOU ARE NOT COVERED FOR: These are Specific Exceptions which apply to motorcycles We will not pay for any loss, damage, death, injury or liability that is caused by or results from any of the following: a) racing, speed or other contests, trails or rallies; b) participation in Superbike Schools Class A; c) theft of accessories unless the entire motorcycle was stolen at the same time; d) where the insured motorcycle is used for business purposes unless the driver has obtained an Advanced driver s licence for motorcycles. 8. YOUR RESPONSIBILITIES These general conditions apply to the entire motor and motorcycle sections which you must comply with to ensure that you will be covered: 8.1. Countries where you have cover Your vehicle is covered in the RSA, Namibia, Botswana, Zimbabwe, Lesotho and Swaziland. The policy is subject to the exclusive jurisdiction of the South African Courts and any payment shall be in South African currency. If your vehicle is damaged outside the RSA, it must be brought back to the RSA at your own cost before we will consider your claim. 8.2. Prevention of loss You must take all reasonable steps to maintain the vehicle, motorcycle, caravan or trailer in a roadworthy condition and guard against loss or damage at all times. 8.3. Change of details You must inform us in writing if any of the policy details or declarations are incorrect or if any of these details or declarations have changed, including if the address where you usually keep the vehicle, as this influences the continual acceptance of the policy, risk or any claim. 8.4. Rights No person other than yourself or your finance company has or may obtain any rights under your policy. We may elect to pay the finance company and such payment will be valid and effectual as if made to you. 8.5. Salvage In the event of our having paid a total loss claim, all payments received for the sale of the vehicle, motorcycle, caravan and trailer or its salvage shall be for our benefit, whether the vehicle is a total loss or is damaged beyond economic repair. 8.6. Regular driver You must inform us who the regular driver of the vehicle or motorcycle is and we must be told should the regular driver change before or after the acceptance of the policy. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 41 of 78

8.7. Insurable interest If you are not the regular driver of the vehicle or motorcycle you will, if required, have to prove your insurable interest in the vehicle. 8.8. Modifications Unless you have notified us in writing of any modification or alteration to your vehicle or motorcycle, or any other material facts affecting the risk and we approve such modification, alteration or fact, all cover under this policy will be cancelled. 8.9. Spare parts If a part required for the repair of the vehicle or motorcycle is not available in the RSA as a standard (ready-made) part, we will pay an amount equal to the value of the part at the time when the loss or damage occurred. The amount includes the reasonable cost to transport the part (excluding air transport). The value of the part will be determined according to the price stated in the most recent catalogue or price list relative to the vehicle or motorcycle. 8.10. Vehicle security requirements The vehicle security requirements in respect of motor vehicles, light delivery vehicles and motorcycles are set out in your schedule. Please refer to this schedule for full details. However, the following conditions must be complied with at all times: a) proof that the required and approved tracking device or system or any other form of vehicle security has been installed must be provided to us in writing at the inception of the policy or section, or as otherwise agreed in writing. If this requirement is not complied with you will have no cover for theft and hijacking; b) it is your responsibility to ensure that the service agreement with any such vehicle tracking company is maintained at all times and that in the event for any reason you: i) cancel your service agreement; ii) fail to pay any subscription due under that agreement; iii) fail to ensure that the vehicle is linked up to the tracking service and that the vehicle tracking unit is operational and armed at all times we will not cover your for loss or damage arising out of theft and hijacking; c) unless you have notified us in writing of any modification or alteration to your motor vehicle or motorcycle, or any other material fact affecting the risk and we accept such modification, alteration or fact, all cover under this section shall cease. We or our authorised representatives are permitted to obtain any information from your security or monitoring services company provided that such company is a Regent approved security, tracking or monitoring service. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 42 of 78

9. YOU ARE NOT COVERED FOR: The following are Specific Exceptions that apply to the whole motor and motorcycle sections: We will not pay for loss, damage, death, injury or liability that is caused by or results from or relates to any of the following: a) wear and tear, depreciation, rust, mechanical, electrical or electronic breakdowns, failure or breakages; b) damage to tyres caused by braking, punctures, cuts and burst; c) damage to the suspension or springs due to uneven roads or surfaces; d) where the vehicle is being used for racing, rallies, hiring, carrying explosives, driving instruction for reward, or if the vehicle is in the custody of the motor trade unless for the purpose of its overhaul, upkeep or repair, or if the vehicle is designed to carry more than 10 persons including the driver; e) theft of, or loss or damage to vehicle accessories unless you can prove that you owned or bought them and the accessories were noted in the schedule and included in the sum insured; f) any claim or expenses for towing, recovery or storage of your vehicle unless such arrangements were made through the Regent Care Line 0800 00 48 48 prior to the vehicle being towed or uplifted; g) where the insured vehicle is not or has not been insured according to the stipulated Risk Category; h) where the driver does not have a current, valid and unendorsed driver s licence (as defined by South African Law); i) if the driver of the vehicle is under the influence of alcohol or drugs or the alcohol content of the driver s blood exceeds the legal limit; j) where the vehicle is not in a roadworthy condition, in terms of the Road Traffic Act, or was being used for purposes that are against the law; k) death or injury to any person getting on, driving in or getting off a towed vehicle, caravan or trailer; l) any claim that falls within the scope of any compulsory motor vehicle act currently in force; m) where your vehicle has been stolen by another party under false pretence; n) where loss, damage or injury has been deliberately caused by yourself or any member of your household or family, or anybody who acts on your behalf; o) if your premium has been discounted due to a no claim bonus, you are not entitled to payment for any loss or damage until you have produced written proof in the form of a document signed by your previous insurer certifying as correct the facts upon which the no claims bonus discount was granted to you; p) theft or hijacking where the vehicle has not been fitted with the security requirements appropriate to the value and type of the vehicle and proof of which has been received by us before the event giving rise to a claim; q) theft of car radio, sound equipment or car telephones, unless you have paid a premium for the optional extension. The optional extension must be shown on your schedule in order to be valid; r) the moveable contents or personal effects of caravans or trailers; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 43 of 78

s) legal confiscation of the vehicle by authorities or officials; t) vehicles not legally registered in the RSA. 10. CLAIMS On the happening of any insured event that may give rise to a claim under this policy: a) you must immediately notify us of such event and forward a completed claim form to us. Written notification of a claim must be received by us within 30 days of the date of loss; b) you must report the loss to the police within 48 hours and advise us of the case reference number; c) you must take all reasonable steps to reduce the extent of loss or damage; d) you must immediately send us any communications which you receive in relation to an insured event which may give rise to a claim. We will not be obliged to enter an appearance to defend the impending legal action if we do not receive the documentation required; e) you must obtain our consent before proceeding with repairs (other than for replacement or repair of vehicle glass); f) you must give us any assistance we require and supply all information and documentation we may reasonably require within 30 days of such a request, during the process of a claim and thereafter if necessary; g) you must make your vehicle available for inspection by us; h) in the case of loss by theft, burglary or vandalism advise the Police immediately; i) you must not, without our written consent, incur any expense or negotiate, pay, settle, admit, reject or make any agreement in relation to any claim; j) we will be entitled at our expense and in your name to take any proceedings necessary to obtain relief from any other party and to take over and conduct the defence and settlement of any claim. You must provide all reasonable assistance and co-operation; k) if we pay the retail value or the agreed value of your vehicle then cover ceases and no premium is refundable; l) you must assist us in identifying the vehicle in the case of a recovery following theft or hijack. We will reimburse you for any reasonable costs incurred subject to a maximum of R 2 500; m) if repairs have not started within 60 days after authorisation by us due to your actions, all benefits in respect of such claim will be forfeited. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 44 of 78

11. CLAIMS PROCEDURE 11.1. In the event of loss or damage: a) do not admit liability to anyone, or negotiate with any person claiming damages from you; b) have the vehicle towed to a safe place; c) note down the full name and address of any third party involved and the full vehicle details (including the registration number) of the third party vehicle; d) note down the names and addresses of any witnesses; e) report the loss to us and the police immediately; f) if you receive any summons or notice of impending legal action, notify us immediately and forward any documentation you have received; g) do not give any instructions for repairs unless approved by us in writing; h) submit the following documentation to us with a fully completed claim form: i) a copy of driver s licence and driver s identification book; ii) details of the police station and case reference number. 11.2. If your vehicle has been stolen, hijacked or written-off, also submit: a) settlement letter from the credit/lease agreement holder; b) cancellation of registration certificate; c) spare keys; d) SAPS non-recovery letter. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 45 of 78

SECTION 7 PLEASURE CRAFT This section refers to any yacht, motorboat or ski boat which consists of the hull (length not exceeding 6m), motors, machinery, equipment, standard fittings and accessories that would normally be sold with it and is used for social and pleasure purposes only. It is warranted that the vessel is maintained in a seaworthy condition at all times. INSURED EVENTS If the vessel or any part of it is lost, stolen or damaged, we will pay for decide whether to repair, reinstate or replace the vessel. In all cases we reserve the right to determine the place of such repair, replacement or reinstatement, subject to the maximum limit of the sum insured or the reasonable market value, whichever is the lesser. We will also pay for costs and expenses reasonably incurred in minimising or averting a loss that would have resulted in a claim under this policy. In respect of any 1 accident or series of accidents arising out of 1 event the maximum amount payable shall not exceed the sum insured stated in the schedule with a maximum limit of R250 000. 1. YOU ARE COVERED FOR: a) Loss or damage to the vessel due to accident, fire, theft or malicious acts. b) Theft of outboard motor(s) provided that it is securely locked onto the vessel by an anti-theft device. c) Theft of machinery and equipment if stolen with the vessel or following visible, forcible and violent entry into the vessel or place of storage. d) The reasonable cost to store, safeguard and remove the vessel to the nearest repairer if the vessel is not in working order due to loss or damage covered under this section and for the reasonable costs incurred to prevent or minimise any loss or damage. e) The reasonable costs for salvage charges incurred in raising or attempting to raise a sunken vessel. f) Medical expenses up to an amount of R5 000 due to accidental bodily injury to any person inside or on the vessel as a result of the vessel sinking or being in a collision with another vessel or with an external object other than water. g) If the vessel is subject to a hire purchase or lease agreement, any payment to such finance provider shall be as valid and effectual as if payment was made to you. h) Fire or explosion on a vessel fitted with inboard machinery provided that the vessel is equipped in the engine room or engine space, tank space and galley, with an automatic fire extinguishing system which must be properly installed and maintained in efficient working order. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 46 of 78

1.1. Sasria (South African Special Risks Insurance Association) You are also covered for Riot and Special Risks cover for insured events which happen in the RSA provided by Sasria Limited. You are covered for loss and damage, including malicious damage, caused by any person or group of people acting in a riot, strike, lock out, civil commotion or any other act with a political, social or economic aim. Please refer to the enclosed Sasria policy wording for more details. 2. AVERAGE If at the time of loss or damage, the cost of replacing the vessel at the reasonable market value exceeds the sum insured stated in the schedule, you will be responsible for the rateable portion of the loss or damage, for example: Claim amount R50 000 Sum insured R250 000 Replacement cost of vessel R500 000 Average calculation R250 000 x R50 000 R500 000 Claim settlement R25 000 Financial loss to you R25 000 3. LIABILITY TO THIRD PARTIES We will cover you for all sums for which you may become legally liable due to an occurrence which happens or arises in connection with the vessel, only while you navigate the vessel, and including claimants costs and expenses in respect of: a) death or bodily injury to any person or damage to property; b) any attempted or actual raising, removal or destruction of the wreck of the vessel or any neglect or failure to raise, remove or destroy same; c) expenses incurred by you by reason of your interest in the vessel described in the schedule in connection with official enquiries and inquests; d) legal costs and expenses incurred in defending any action or contesting liability, provided that such costs and expenses are incurred with our written consent; e) all sums for which you shall become legally liable to pay in connection with accidents due to or alleged to be due to first aid treatment administered or made available by you; f) In respect of any 1 claim or series of claims arising out of 1 event, our maximum limit of liability is R2 500 000. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 47 of 78

4. EXCESS Please refer to your schedule to find the excess amounts applicable to this section. 5. YOU ARE NOT COVERED FOR: The following are Specific Exceptions which apply to the Pleasure Craft Section of the policy: a) damage to vessels that are not seaworthy; b) loss of or damage to jet skis, wet bikes and other similar watercraft and any third party liability claims arising from the operation of a jet ski, wet bike or similar watercraft; c) wear and tear, mechanical, electrical or electronic breakdown (unless damage was as a result of collision), depreciation and deterioration from use, moth, vermin or rust; d) the cost of any defect in repair or alteration work carried out for your account or any maintenance related costs; e) the cost of a glitter or decorative finish other than to the surface area actually damaged; f) loss or damage to moorings, nets, diving and fishing gear and other sports equipment, binoculars, sextants, nautical books and maps or any other navigational equipment, personal effects and consumable stores, fuel, radar, fish-finders, radios, televisions or any electronic equipment, the property of the insured or any other person aboard the insured vessel; g) loss of or damage to sails and protective covers split by the wind or blown away while set, unless occasioned by the vessel being stranded or in a collision or in contact with any external substance other than water or as a consequence of damage to the mast and boom to which the sails are attached; h) the dropping off of outboard motors unless the motors are bolted or chained to a permanent fixture in the hull; i) damage due to scratching, bruising or denting arising during transit by road or during loading or off loading; j) loss of or damage to the vessel which occurs outside the RSA or outside a 20km range from the shores of the RSA; k) any liability, loss of or damage to the vessel should the vessel be used for any purposes other than private and pleasure purposes; l) loss or damage whilst towing or salvaging another vessel other than 1 in distress; m) participating in racing or speed tests, or any trials in connection therewith; n) use of the vessel as a houseboat, or for hiring or chartering; o) theft of inflatable craft when deflated unless following visible forcible and violent entry into the vessel or place of storage; p) loss or damage to any part condemned solely because of a fault in the design or construction of the vessel; q) death or bodily injury in respect of any person employed in any capacity by you in connection with the vessel or similarly employed by any water skier; r) death or bodily injury in respect of any members of the same household as you or any person being a member of your family; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 48 of 78

s) death or bodily injury in respect of fare-paying passengers and loss of or damage to their property; t) accidents arising from any person engaged in paragliding or other airborne sport whilst being towed by the vessel or preparing to be towed; u) loss, damage or injury to third parties arising while the vessel is in transit by a mechanically propelled road vehicle, rail, ship or aircraft; v) fines or other penalties imposed under any statutory code or common law in respect of any offence committed; w) death or bodily injury to any person operating or employed by the operator of a shipyard, repair yard, slipway, yacht club, marina, sales agency or similar organisation; x) damage to motors as a direct result of blockage of the water intake or cooling system. 6. SPECIFIC CONDITION RELATING TO PLEASURE CRAFTS Warranted that the vessel shall not be used by you in contravention of the regulation relating to small vessels and amended from time to time, published in terms of the Merchant Shipping Act 1951, National Small Vessel Safety Regulations 2007 or any subsequent similar legislation. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 49 of 78

SECTION 8 PERSONAL COMPUTERS This section refers to computer(s), including keyboards monitors, printers and other accessories, described in the schedule, belonging to you. 1. YOU ARE COVERED FOR: a) If the property insured is physically damaged and can be repaired we will pay for the cost of the repair less the excess, or the sum insured less the excess whichever is the lesser. b) If the property insured is lost or physically damaged and cannot be repaired we will pay to replace it with an item of equal performance and/or capacity or, if this is not possible, we will pay to replace it with an item having the nearest equivalent performance and/or capacity to the property lost or damaged, less the excess or the sum insured less the excess whichever is the lesser. c) If you are unwilling or unable to replace the property insured or fail to replace within 6 months of the date of loss or damage the amount payable will be the market value of the property insured immediately before the loss or damage. d) If at the time of loss or damage the replacement value of the property insured as new is greater than the sum insured you will be your own insurer for the difference and will bear a rateable proportion of the loss or damage. 2. INSURED EVENTS WE WILL PAY FOR: 2.1. Material damage Physical loss of or damage to the property insured stated in the schedule from any cause not specifically excluded. 2.2. Recompilation of data and/or reinstatement of programmes All costs and the expenses necessarily and reasonably incurred in the recompilation of data and/or programmes recorded on data carrying media which is lost as a result of accidental erasure subject to a limit of R5 000 in respect of any 1 occurrence or series of occurrences arising out of any 1 event. 2.3. Incompatibility cover We will pay for costs incurred in respect of: a) modifications or alterations to the property insured directly following loss or damage covered by insured event 2.1. to ensure the operating integrity of the computer; b) replacement of legal programmes to achieve compatibility with the modified or altered computer, provided such programmes have been listed as insured programmes and a replacement value declared therefore; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 50 of 78

c) the restoration of previously captured data which has become inaccessible due to the modifications to or alterations of the computer or in consequence of the replacement or upgrading of legal programmes; d) the costs allowed for in a), b) and c) above will be necessarily and reasonably incurred to maintain normal working conditions; e) such additional costs will be incurred as a direct result of loss or damage covered in terms of insured events 2.1. and 2.2.; f) the cover given in terms of this section will be restricted to: i) parts or components of the computer system which are not covered by insured event 2.1.; ii) programmes or data reinstated and not covered under insured event 2.2.; g) the amount paid, in respect of any 1 event, will not exceed R5 000. 2.4. Sasria (South African Special Risks Insurance Association) You are also covered for Riot and Special Risks cover for insured events which happen in the RSA provided by Sasria Limited. You are covered for loss and damage, including malicious damage, caused by any person or group of people acting in a riot, strike, lock out, civil commotion or any other act with a political, social or economic aim. Please refer to the enclosed Sasria policy wording for more details. 3. EXCESS Please refer to your schedule to find the excess amounts applicable to this section. 4. YOU ARE NOT COVERED FOR: The following are Specific Exceptions which apply to the Personal Computer section of the policy: a) In respect of material damage i) loss or damage provided for under any maintenance or lease arrangement; ii) loss or damage caused: a. by vermin, moths or gradually operating causes; b. during any process of cleaning or upgrading; c. by legal confiscation; d. by wear or tear, development of poor contacts, scratching of painted or polished surfaces; e. by viruses, trojans, worms or other similar destructive media; iii) derangement unless accompanied by physical damage otherwise covered by this section; iv) parts having a short life such as (but not limited to) cathode ray tubes, fuses or sacrificial buffer circuits. If these parts are damaged as a result of damage to other parts we will indemnify you for the residual value of these parts; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 51 of 78

v) property lost from an unattended motor vehicle unless the property was concealed in a locked boot or compartment forming part of a locked vehicle and there is evidence of violent or forcible entry to the vehicle. b) In respect of recompilation of data and programmes Accidental loss caused by programme error, viruses, trojans, worms or other similar destructive media, incorrect entry or the inadvertent cancellation or corruption of data. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 52 of 78

SECTION 9 EXCESSES (FIRST AMOUNT PAYABLE) Please refer to your schedule where all the applicable excesses are set out by section. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 53 of 78

SECTION 10 REGENT CARE LINE Regent Care Line offers value added services 24 hours a day, 365 days a year. The benefits are available to Regent Insurance Company policyholders, their spouse or partner and dependent children under the age of 21 years, residing in the RSA. By contacting the 24-hour toll free Regent Care Line on 0800 00 48 48, you will have access to the following benefits: 1. ROADSIDE ASSISTANCE Roadside Assistance is a 24-hour help line, which provides you with essential services when you have a roadside emergency within the borders of the RSA. Emergency roadside repairs or towing services will be provided and the benefits apply to all motor vehicles, motorcycles, 4x4 vehicles and light delivery vehicles with a gross vehicle mass of not more than 3 500kg. YOU ARE COVERED FOR: a) Mechanical and electrical breakdown of your vehicle at the discretion of the case manager, a repair service for minor roadside repairs or a towing service may be requested. Your vehicle will be towed to the nearest place of repair for safekeeping, assuming the car cannot be repaired immediately. Vehicles will be towed from home or assisted at home. Note that you will not qualify for an additional tow from your home for example, if your vehicle was towed to the nearest place of safekeeping (e.g. home), the additional tow the next day to the place of repair will be for your own account. b) Flat battery (jump start) restart service shall be rendered where a vehicle has become immobilised due to a faulty battery. If a replacement battery is required, the towing cost to the service provider will be for your own account. Assistance will also be provided at non-roadside locations. Repeat assistance will only be rendered if you have not had the opportunity to replace the battery due to battery outlets not being open on the same day. c) Flat tyre (tyre change) assistance will also be provided at non-roadside locations. In the event of a flat tyre where there is no spare tyre and/or tyre change equipment in the vehicle, a tow-in can be arranged for your own account. Such service shall exclude any costs for the repair of any tyre, parts, wheel balancing or similar charges. d) Your vehicle running out of fuel 10 litres of fuel will be supplied. e) Keys being locked in vehicle covers locksmith call out fee and 1 hour s labour. Locksmith service shall be limited to reasonable services to open the vehicle and shall exclude all parts, components, keys or key cutting costs and other similar charges. f) Keys broken off in the door or ignition covers locksmith call out fee and 1 hour s labour. In the event of the service provider being unable to resolve the problem at such a location, the cost of any additional assistance such as tow-in costs, will be for your own account. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 54 of 78

In addition to Roadside Assistance, you also receive the following services: g) Map Assist 24-hour telephonic access to route directions in all major metropolitan areas or enroute guidance in general. h) Message relay service we will contact a relative or business colleague, informing them of your situation. THE FOLLOWING SERVICES CAN BE ARRANGED AT YOUR OWN COST: A locksmith if you lose your keys, if they are not locked inside your vehicle; a spare tyre if you have a flat tyre but no spare tyre to replace it with; a tow-in service if your vehicle operates with a smart/transponder key, and this key is lost; overnight accommodation; car hire (in the event of a rented vehicle being requested, you will be required to provide credit card details to the car hire company for security purposes. The service and type of vehicle required can only be supplied according to availability). YOU ARE NOT COVERED FOR: a) Any vehicle not specified in your policy. b) The cost of repair or replacement of parts, new batteries, tyres, locks, keys, etc. c) The cost of towing or repairs, if we do not request the service on your behalf. d) Commercial vehicles used for conducting a business or trade. e) If the vehicle is not registered under the Road Traffic Act, or similar legislation applicable to vehicles in the RSA. f) Where the vehicle is unroadworthy or is clearly in a state of neglect. PLEASE NOTE: In the event of misuse/abuse of the above services, e.g. running out of fuel often, these benefits will be suspended at our discretion or the discretion of the service provider. 2. ACCIDENT MANAGER ACCESS In the event of an accident, call the Regent Care Line on 0800 00 48 48 and the following will be taken care of: a) conference call facility involving medical personnel, case manager and legal advisor to ensure comprehensive service and attendance; b) arrangement for the insured vehicle to be towed by a reputable, approved towing contractor; c) arrangement for the insured vehicle to be towed to an approved, reputable panelbeater; d) your Regent Insurance policy covers you for towing costs as the result of an accident, provided that you have called the Regent Care Line for assistance; e) calls to SA Police or Traffic Authority should this be requested. An ambulance will be dispatched, if necessary; f) arrangement of transport back home or to place of work for the driver and passengers of the insured vehicle, either via the towing service provider or alternative transport. Your policy does not cover this expense and will be arranged at your own cost; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 55 of 78

g) immediate access to telephonic legal advice; h) a replacement vehicle will be arranged on condition you have taken the additional optional cover, alternatively for your own account; i) informing family or employer of the accident and relaying of messages on request; j) resolving disputes with appointed contractors where loss or additional damage has occurred. 3. CLAIMS ASSISTANCE A 24-hour dedicated toll-free advice line will provide you with the following benefits: a) basic information regarding claims procedures and requirements; b) claim forms will be forwarded via e-mail or facsimile; c) authorisation of windscreen and glass claims; d) obtain details and notify policy administration of any requested amendments to contact details, items covered, benefit limits, etc.; e) in the event of a hijacking or theft, we are able to notify your tracking company, if applicable. 4. TRAUMA LINE By contacting the 24-hour trauma line, you will be assisted immediately by a trained professional counsellor for the following incidents: a) hijacking; b) burglary; c) medical emergency; d) any other violent and non-violent form of trauma. 4.1. The following assistance may be provided: a) telephonic counselling to the survivor and/or family members; b) referral to a counsellor, if appropriate; c) face-to-face counselling to the value of R5 000 per family, per annum at the trauma counsellor s discretion and subsequent referral. 5. MEDICAL ADVICE LINE Personal Health Advisor is a revolutionary healthcare system designed to offer you the peace of mind that comes with knowing you have access to a professional assistance service that will deal with any health query 24 hours a day, 365 days a year. Merely dial the toll-free number, 0800 00 48 48, and highly experienced and friendly nurses identify the nature of the situation, supplying the required information using a sophisticated computer database. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 56 of 78

5.1. The personal health advisor will: a) assess your symptoms and refer you to the appropriate type of healthcare; b) provide you with health knowledge on any aspect of health; c) provide expert counselling on any chronic ailment or disease and help you to manage and live with your condition or that of a loved one; d) in the event of a medical emergency, provide appropriate first aid advice to enable a caller to provide assistance until medical support arrives; e) provide expert information on medicines; f) access to poison and drug database; g) provide general medical information such as dietary assistance, inoculations etc. 5.2. The audio health library You can call personal health advisor and listen to over 500 practical and easy-to-understand topics ranging from tonsillitis and moles to cancer and hepatitis B. 5.3. Medical emergency ambulance or evacuation service A 24-hour medical emergency assistance help-line, which will arrange for the appropriate assistance required in the event of a medical emergency, within the borders of the RSA. A medical emergency is a life-threatening situation such as a heart attack, drowning, snakebite or bodily injury (i.e. gunshot wound or motor accident injury). By contacting the 24-hour Regent Care Line toll-free number, 0800 00 48 48, you will receive the following assistance: a) a ground or air ambulance will be dispatched, if medically justified; b) emergency telephonic medical information until medical assistance arrives at the scene; b) where necessary, inter-hospital transfers will be arranged; d) referrals to doctors and other facilities; e) emergency message transmission; f) arrangements for compassionate visit by a family member; g) arrangements for the escorted return of minors after an accident; h) repatriation of mortal remains to an appropriate facility in the normal area of residence after an accident. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 57 of 78

SECTION 11 DOMESTIC EMPLOYEES COMPENSATION PLAN (A VALUE ADDED PRODUCT) The cover afforded by this section is conditional upon Section 2 Householders having been effected with us and remaining in force at all times. 1. DOMESTIC EMPLOYEES COMPENSATION PLAN 1.1. Insurer The Domestic Employees Compensation Plan is underwritten by Regent Insurance Company Limited (we or us or our) and administered by RSI Risk Solutions International (PTY) Limited (Reg No 1991/07265/07). 1.2. Policyholder The employer (you or your) with whom the insured person has entered into a contract of employment, whether written or verbal, as a domestic employee. 1.3. Duration of cover The cover remains in force for as long as the insured person remains in your service, subject to the payment of the premium in terms of the policy. 1.4. Exceptions a) No payments will be made if the accidental injury or death was due to intentional self-injury. b) Cover does not extend to the insured person s spouse, howsoever married, or children or other dependants. 1.5. Termination of cover Cover terminates when the contract of employment between the insured person and you is terminated by either party irrespective of the reason for the termination. Cover will also terminate on non-payment of the premium in terms of the policy. 1.6. Insured persons Full-time, part-time or casual domestic employees, including housemaids, gardeners, chauffeurs, child-minders and the like, who have entered into a contract of employment, whether written or verbal, with you. 1.7. Defined events Accidental injury or death arising out of and in the course of employment while on duty in your service as a domestic employee or while on your premises, sustained directly as a result of violent, accidental, external and visible means if such injury shall be the sole and direct cause of death and disablement within 24 months of the accident. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 58 of 78

2. BENEFITS Accidents resulting in Benefit 1. Death R15 000 2. Permanent disablement The percentage of R15 000 (maximum benefit) in accordance with the Table of Permanent Disablement. 3. Medical expenses An amount of R100 for each day, which is defined as a 24 hour period, encompassing midnight spent in hospital, to a maximum of 130 days per annum. An amount of R2 000 for out-of-hospital medical expenses. An excess of R100 will apply to each claim. 4. Emergency medical transportation All reasonable costs (up to R500) of an ambulance to transport the injured domestic employee to the closest nearest hospital/ emergency medical facility, in the case of an emergency, following the accident. Total permanent loss of the use of a limb as a result of a defined event shall be treated as the loss of the limb. Any injury as a result of a defined event to the left arm or hand and, in the case of a left handed insured person, to the right arm or hand, may at our discretion be rated at 90% of the percentage indicated in the table. If there are 2 or more injuries the sum of the percentages may be increased at our discretion, but not beyond 100% of the maximum stated benefit of R15 000. 3. TABLE OF PERMANENT DISABLEMENT Injury Percentage Loss of two limbs 100% Loss of both hands, or all fingers and both thumbs 100% Total loss of sight 100% Loss of eye whole 30% Loss of eye-sight 30% Loss of eye loss of sight except perception of light 30% Total paralysis 100% Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 59 of 78

Injury Percentage Injuries resulting in employee permanently bedridden 100% Any other injury causing permanent total disablement 100% Loss of arm at shoulder 65% Loss of arm between elbow and shoulder 65% Loss of arm at elbow 55% Loss of arm between wrist and elbow 55% Loss of hand at wrist 50% Loss of four fingers and thumb of one hand 50% Loss of four fingers 40% Loss of thumb both phalanges 25% Loss of thumb one phalanx 15% Loss of index finger three phalanges 10% Loss of index finger two phalanges 8% Loss of index finger one phalanx 5% Loss of middle finger three phalanges 8% Loss of middle finger two phalanges 6% Loss of middle finger one phalanx 4% Loss of ring finger three phalanges 6% Loss of ring finger two phalanges 5% Loss of ring finger one phalanx 3% Loss of little finger three phalanges 4% Loss of little finger two phalanges 3% Loss of little finger one phalanx 2% Loss of metacarpals first, second or third Additional 4% Loss of metacarpals fourth or fifth Additional 2% Loss of leg at hip 70% Loss of leg above knee 70% Loss of leg below knee 45% Loss of toes all 15% Loss of toes big, both phalanges 7% Loss of toes big, one phalanx 3% Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 60 of 78

Injury Percentage Loss of all toes other than big toes 7% Loss of four toes 5% Loss of three toes 5% Loss of two toes 3% Loss of one toe 1% Loss of hearing both ears 50% Loss of hearing one ear 7% 4. CONDITIONS 4.1. Claims procedures and requirements a) If an event giving rise to or likely to give rise to a claim comes to your knowledge you must notify us within 30 days and as soon as possible to give us: i) written details of the event; ii) such proofs, information and sworn declarations we may require from time to time. b) If we reject liability for any claim made under this policy we will be relieved of liability unless summons is served on us within 180 days of rejection. 4.2. Cancellation The cancellation conditions of the policy to which this section is attached will prevail. 4.3. Jurisdiction This policy is subject to the exclusive jurisdiction of the courts of the RSA. 4.4. Exceptions We will not be liable for: a) loss, damage or bodily injury deliberately caused by the insured person or any person acting in collusion with the insured person; b) consequential loss or damage except as specifically provided. 5. CLAIMS PROCEDURE Telephone RSI on 0861 100 118 to report the claim telephonically and obtain a claim form. The following documents are required: a) claim form; b) medical reports, in the event of injury; c) certified death certificate in the event of death; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 61 of 78

d) certified copy of the insured person s identity document; e) copy of the contract of employment or; Affidavit proving that the insured person was employed by you at the time the claim arose. All documentation, including invoices for medical treatment, where applicable, must be sent to RSI at: PO Box 1181, Ruimsig, 1732. Or hand deliver to: RSI, Unit 9 & 10, Block D, Ruimsig Country Estate, Hole in One Avenue, Ruimsig, Mogale City, Gauteng. 6. THE DOMESTIC EMPLOYER LEGAL HELPLINE AND SETTLEMENT COVER LEGAL HELPLINE AND ASSISTANCE CALL 0861 100 118 a) Telephonic legal and industrial relations advice during office hours. b) 30 minute free consultation at the office of an appointed attorney anywhere in the RSA. c) Legal assistance with negotiations and conciliation disputes. d) Professional assistance at the CCMA (Commission for Conciliation, Mediation and Arbitration) as and when allowed. e) Legal assistance at arbitration proceedings at the labour court. f) Advice regarding and evaluation of contracts of employment to ensure compliance with the Basic Conditions of Employment Bill (Act no. 75 of 1997 as amended). 6.1. Settlement cover a) Indemnity Should you become legally liable to pay compensation as the result of an award or settlement made against you by the CCMA on behalf of your domestic worker resulting from a dispute occurring during the period of insurance, RSI will: i) indemnify you up to R10 000 for any 1 award of settlement or series of awards or settlements arising out of 1 event. b) Conditions i) If an event giving rise to or likely to give rise to a claim comes to your knowledge, you must notify the Domestic Employer Legal Helpline on 0861 100 118 or at PO Box 1181, Ruimsig, 1732, within 30 days. ii) If we reject liability for any claim made under this section, we will be relieved of liability unless summons is served on us within 180 days of rejection. iii) You must contact the Domestic Employer Legal Helpline to determine what procedures must be followed in the event of a possible claim. iv) There must have been a legally valid contract of employment between you and the domestic employee at the time of the event giving rise to a claim. v) The contract must be a Domestic Employer Legal Helpline approved contract or it must strictly conform with the requirements of the Basic Conditions of Employment Bill (Act no. 75 of 1997 as amended). Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 62 of 78

SECTION 12 ALL ASSAULT MEDICAL AND TRAUMA COVER (A VALUE ADDED PRODUCT) The cover afforded by this section is conditional upon Section 2 Householders having been effected with us and remaining in force at all times. 1. ALL ASSAULT MEDICAL AND TRAUMA COVER INCLUDING HIV PROTECTION SERVICE 1.1. Insurer The All Assault Medical and Trauma Cover is underwritten by Regent Insurance Company Limited (we or us) and administered by RSI Risk Solutions International (PTY) Limited (Reg no. 1991/07265/07). 1.2. Policyholder The person (you or your) whose name appears in the schedule. 1.3. Duration of cover The cover remains in force subject to the payment of the premium in terms of the policy. 1.4. Period of insurance As stated in the schedule. 1.5. Insured persons The person in whose name the policy is issued and members of your immediate family normally residing with you and who are under the age of 23 years and financially dependant on you. 1.6. Assault Bodily injury sustained by violent external and visible means as a direct result of an assault necessitating medically indicated treatment diagnosed by a registered medical practitioner within 3 days of the alleged incident. 1.7. Medically indicated treatment a) Medical expenses necessarily incurred by you for the treatment of bodily injury caused as a direct result of the assault. b) Antiretroviral and prophylactic medication/treatment prescribed to possibly avoid contracting HIV, AIDS, and/or any sexually transmitted disease by you as a direct result of the assault. The medically indicated treatment must be prescribed and administered by a registered medical practitioner. 1.8. Psychiatric consultations Expenses necessarily incurred within 6 months of the assault for medically recommended psychiatric consultations including psychological treatment and counselling prescribed by a registered medical practitioner as a direct result of the assault. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 63 of 78

2. YOU ARE COVERED FOR: a) Assault i) R5 000 per insured person with a maximum of R10 000 per occurrence in respect of Medically Indicated Treatment. ii) R5 000 per insured person with a maximum of R10 000 per occurrence in respect of Psychiatric Consultations. Provided that in respect of Medically Indicated Treatment no compensation will be payable for antiretroviral and/or prophylactic medication if you are HIV positive at the time of the treatment. 3. WE WILL NOT PAY FOR: Compensation will not be payable as a result of your: a) participation in any riot, civil commotion, labour disturbance, strike or lockout or public disorder or any act or activity which is calculated or directed to bring these about; b) wilful misconduct; c) performance or attempt to perform: i) any act which is calculated or directed to bring about destruction or damage or bodily injury in order to further any political aim, objective or cause, or to bring about any social or economic change or in protest against any state or government or any provincial, local or tribal authority for the purpose of inspiring fear in the public or any section thereof. 4. GENERAL CONDITIONS 4.1. Claims procedure and requirements a) If an event giving rise to or likely to give rise to a claim comes to your knowledge you must notify us within 30 days and as soon as possible give us: i) written details of the event; ii) such proofs, information and sworn declarations we may require from time to time. b) If we reject liability for any claim made under this policy we will be relieved of liability unless summons is served on us within 180 days of rejection. 4.2. Cancellation The cancellation of the policy to which this section is attached will prevail. 4.3. Jurisdiction This section is subject to the exclusive jurisdiction of the courts of the RSA. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 64 of 78

4.4. Exceptions We will not be liable for: a) any claim which is in any way fraudulent; b) loss, damage or bodily injury deliberately caused by you or any person acting in collusion with you, consequential loss or damage except as specifically provided. 5. HOW TO CLAIM Telephone RSI on 0861 100 118 to report the claim telephonically and obtain a claim form. The following documents are required: a) claim form; b) medical reports, in the event of injury; c) certified copy of your identity document. All documentation, including invoices for medical treatment, where applicable, must be sent to RSI at: PO Box 1181, Ruimsig, 1732 Or hand deliver to: RSI, Unit 9 & 10, Block D, Ruimsig, Country Estate, Hole in One Avenue, Ruimsig, Mogale City, Gauteng. 6. HIV PROTECTION SERVICE The HIV protection service provides you with peace of mind because, in the event of an assault, you and your family have access to world-class hospital care and to treatment and diagnostic regimes for the management of the consequences of rape, trauma and HIV, The HIV protection service provides access to assistance in circumstances relating to: a) assault; b) rape. The HIV protection service enables you to make use of, at your discretion, the following services which can be paid out of the defined benefit of the section: a) 24-hour access to the all-assault helpline on 0861 100 118; b) 24-hour access to trauma counsellors, providing telephonic trauma counselling as well as counselling for post-traumatic stress disorder; c) 3 consultations (per incident) with a specialist, either a general practitioner, traumatrained registered nurse or trauma counsellor; d) 3 HIV blood tests (per incident): 1 immediately after the event and the second and third at 6 weeks and 3 months respectively. Should you be HIV positive at the time of the initial blood test, further testing is prohibited. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 65 of 78

Provided that exposure has been established, and strictly on the treating doctor s orders, if you are HIV negative (following a rapid test) you will also be provided with access to: a) a 30-day starter pack of antiretroviral medication; b) a 7-day course of STI medication; c) a morning-after pill to prevent pregnancy; d) R2 000 admission deposit guarantee to hospital (fully refundable); e) registration for an HIV management programme, where applicable; f) 24 hours a day, 365 days a year telephonic access to an HIV counselling centre for information and advice. Should you be HIV positive at the time of the event, you will be provided with access to: a) 24 hours a day, 365 days a year telephonic trauma counselling; b) 24 hours a day, 365 days a year telephonic HIV counselling; c) 3 consultations (per incident) with a specialist, either a general practitioner, traumatrained registered nurse or trauma counsellor; d) the morning-after pill to prevent pregnancy; e) a 7-day course of STI medication. Signed on behalf of the Insurer at Johannesburg Underwritten by Regent Insurance Company Ltd., a short-term insurer, company reg. no.: 1966/007612/06 and an authorised Financial Services Provider, FSP 25511. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 66 of 78

SASRIA LIMITED Reg. No. 1979/000287/06 ANNEXURE 4 (01-2010) COUPON POLICY FOR SPECIAL RISKS INSURANCE In consideration of the prior payment of the premium stated in the coupon and the receipt thereof by or on behalf of Sasria Limited,(hereinafter called the Company) and subject to the underlying policy being current and valid at the effective date as stated in the Schedule, the Company will by payment or at its option by reinstatement or repair indemnify the insured during the Period of Insurance up to an amount not exceeding the total sum insured in respect of each item and not exceeding in the aggregate during the said Period of Insurance, the total insured value, or the aggregate limits of liability as stated in the proviso hereunder, whichever is the less against loss of or damage to the property insured directly related to or caused by: i) any act (whether on behalf of any organisation, body or person, or group of persons) calculated or directed to overthrow or influence any State or government, or any provincial, local or tribal authority with force, or by means of fear, terrorism or violence; ii) any act which is calculated or directed to bring about loss or damage in order to further any political aim, objective or cause, or to bring about any social or economic change, or in protest against any State or government, or any provincial, local or tribal authority, or for the purpose of inspiring fear in the public, or any section thereof; iii) any riot, strike or public disorder, or ;any act or activity which is calculated or directed to bring about a riot, strike or public disorder; iv) any attempt to perform any act referred to in clause i), ii) or iii) above; v) the act of any lawfully established authority in controlling, preventing, suppressing or in any other way dealing with any occurrence referred to in clause i), ii), iii) or iv) above. NOTE: In this coupon policy, the term public disorder shall be deemed to include civil commotion, labour disturbances or lockouts. PROVIDED that: Notwithstanding anything to the contrary, where 1 Insured is insured by 1 or more current and valid insurance (other than Contract Works and/or Construction Plant and or Motor) issued by or on behalf of the Company, the annual aggregate liability of the Company under all such Insurances shall be limited to the sum of R500 million, or R1,5 billion, if the Insured has chosen the optional Excess of Loss R1 billion cover, where the property insured is in the RSA. For this purpose 1 INSURED shall mean: a) any Single 1 Insured, a Holding Company and all it s Subsidiaries (as contemplated exclusively by the Companies Act, 1973) or Subsidiary of the Holding Company; b) in the case of 1 Insureds other than Companies, the Company reserves the right to determine who the 1 Insured is for this purpose. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 67 of 78

PROVIDED FURTHER that this insurance does not cover: a) consequential or indirect loss or damage of any kind or description whatsoever, other than loss of rent if specifically insured, which shall be limited to a period not exceeding that required to render the building tenantable; b) loss or damage resulting from total or partial cessation of work, or the retardation or interruption or cessation of any process or operation; c) loss or damage occasioned by permanent or temporary dispos session resulting from confiscation, commandeering or requisitioning by any lawfully constituted authority; d) Nuclear/Chemical/Biological Terrorism Exclusion: it is agreed that, regardless of any contributory cause(s), this insurance does not cover loss(es) in any way caused or contributed to by an act of terrorism involving the use or release or the threat thereof of any nuclear weapon or device or chemical or biological agent. For the purpose of this exclusion an act of terrorism means an act, including but not limited to the use of force or violence and/or the threat thereof, of any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organisation(s) or government(s), committed for political, religious, ideological or personal purposes or reasons including the intention to influence any government and/or to put the public, or any section of the public in fear. If it is alleged that by reason of this exclusion any loss (es) is not covered by this Coupon/Policy the burden of providing the contrary shall be upon the insured. SPECIAL CONDITIONS 1. It is a condition precedent to any liability that at the time of the happening of any occurrence given rise to a loss in terms of this Coupon Policy there shall be in force the Underlying Policy covering the interest of the Insured in all the property insured by this Coupon Policy against loss or damage by fire. 2. All the terms, conditions, exclusions, exceptions and warranties applicable to the Underlying Policy, other than: a) exception Ai), Aiii)b), Aiv), Av), Avi) and Avii) to the extent that Avii) refers to Ai), Aiii)b), iv), Av) and Avi); and b) the Burden of Proof Clause set out in Exception A to the extent that such Clause refers to the Exceptions listed in a) above; c) any excess, deductible or similar payment to be met by the Insured in terms of the Underlying Policy; e) copy paste addition clause on the MD regulations shall be deemed to be incorporated in this coupon Policy and shall as a condition precedent to any liability hereunder relate to and be complied with by the Insured accordingly. MEMORANDUM The reference to Exceptions Ai), Aiii)b), Av), Avi) and Avii) and to the Burden of Proof Clause in Exception A is a reference to those Exceptions as they appear in the Standard S.A.I.A. Exceptions which the Nominated Insurer is obliged to incorporate in his Policy. Should the numbering in the Underlying Policy not correspond with the numbering of the Standard S.A.I.A. Exceptions the above references shall apply to the corresponding Exceptions in the Underlying Policy mutatis mutandis. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 68 of 78

3. If the property covered in terms of the attached Schedule shall at the commencement of any destruction of or damage to such property by any peril insured hereby be collectively of greater value than the total sum insured stated herein, then the Insured shall be considered as his own insurer for the difference and shall bear a rateable share of the loss accordingly. Every item, if more than one, shall be separately subject to this consideration. 4. Any adjustment of Premium Clause or Condition in the Underlying Policy shall not be applicable to this Coupon Policy. 5. No alteration of this Coupon Policy is valid unless signed by a Director of the Company 6. Any Reinstatement Value Conditions in the Underlying Policy shall be applicable to this Coupon Policy except insofar as it relates to Motor Vehicles. 7. The cover granted by this Coupon Policy shall apply to property situated in the RSA. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 69 of 78

SASRIA LIMITED Reg. No. 1979/000287/06 MOTOR POLICY OF INSURANCE FOR SPECIAL RISKS in respect of vehicle as defined (Anx 15 3-6/07) --------------------------------- THE POLICY 1. DEFINITIONS 1.1. Sasria means the South African Special Risks Association Ltd, the insurer 1.2. The term vehicle shall mean: a) private type motor cars; b) commercial vehicles; c) motorcycles; d) buses; e) trailers; f) registered mobile plants; g) bus route transit vehicles; h) special types (machinery registered for road use, all plant registered for road use should apply the bus rate for Sasria purposes); i) forklifts. 1.3. The term total loss shall mean the total loss, destruction or damage of the vehicle or where the damage exceeds at least 70% of the reasonable retail value of the vehicle. 1.4. The insured shall mean the person, people or juristic entity in whose name the policy is issued 2. PREAMBLE The premium for this insurance is shown in the Schedule to this policy. The Schedule forms an integral part of the policy. If the insured has paid the premium to Sasria and this premium has been accepted in payment for the insurance, Sasria will indemnify the insured against loss of or damage to the vehicle described in the Schedule, in accordance with the Defined Events. Sasria s liability to the insured will not be for more than the value specified against each vehicle, or the retail value of the vehicle calculated in terms of the Transunion Auto Dealers Digest, whichever is the lesser. In the event of a valid claim, Sasria has the option to repair or replace the vehicle or any part of it, or may pay the amount of loss or damage in cash. Condition 8.7 of this Policy will apply to fleets. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 70 of 78

3. DEFINED EVENTS The policy provides indemnity for loss or damage caused by: a) any act (whether on behalf of any organisation, body, person, or group of persons) calculated or directed to overthrow or influence any State or government, or any provincial, local or tribal authority with force, or by means of fear, terrorism or violence; b) any act which is calculated or directed to bring about loss or damage in order to further any political aim, objective or cause, or to bring about any social or economic change, or in protest against any State or government, or any provincial, local or tribal authority, or for the purpose of inspiring fear in the public, or any section thereof; c) any riot, strike or public disorder, or any act of activity which is calculated or directed to bring about a riot, strike or public disorder; d) any attempt to perform any act referred to in clause a), b) or c) above; e) the act of any lawfully established authority in controlling, preventing suppressing or in any other way dealing with any occurrence referred to in clause a), b) c) or d) above. Note: In this Policy, the term Public Disorder shall be deemed to include civil commotion, labour disturbances and lockouts. PROTECTION AND REMOVAL If the vehicle insured under this Policy is disabled because of any loss or damage insured in terms of this policy, Sasria will pay the reasonable cost of protection and removal to the nearest repairers and the reasonable cost of delivery of the vehicle to the address of the insured in the RSA after repair of such loss or damage. 4. MEMORANDA 4.1. Replacement value condition Where an insured vehicle defined in 1.2. a) and b) is less than 12 month s old, from the date of new registration and the vehicle has travelled less than 2 500km per month on average since the date of first registration as new then Sasria agrees to bear the costs of replacing the vehicle with a new vehicle of the same make and model (subject to the availability thereof) or similar vehicle in the event of the total loss of such vehicle. This Condition applies only to vehicles not exceeding 3 500kg gross vehicle mass. 4.2. If, to Sasria s knowledge, the vehicle is the subject of a suspensive sale or similar agreement and the vehicle is written off, stolen or hijacked and the insured is permanently deprived of the use of the vehicle, payment in settlement of the claim shall be made to the titleholder, whose receipt shall be a full and final discharge to Sasria in respect of such loss or damage. 4.3. If any part, accessory or fitment needing to be repaired or replace, following insured damage to the vehicle/s described in the schedule, being unobtainable in the RSA, Sasria s liability shall be limited to payment of a sum equal to the value of a standard ready manufactured part, accessory or fitment at the date of loss or damage, but not exceeding the maker s latest list price. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 71 of 78

4.4. Sasria will only pay up to 10% of the insured value of the vehicle in respect of accessories fitted in or on the vehicle. If their value does exceed 10% of the insured value of the vehicle then the accessories must be specified on the Schedule. 5. LIABILITY FOR DAMAGE TO THIRD PARTY PROPERTY 5.1. In the event of an accident caused by or in connection with the insured vehicle arising out of a Defined Event we will indemnify you against all sums including claimant s costs and expenses for which you become legally liable for loss of or damage to property not owned by you, not in your custody and control and not otherwise insured in terms of insurance provided by Sasria Ltd. 5.2. We will pay costs and expenses incurred with our written consent. 5.3. At Sasria s sole discretion Sasria may arrange for the defence of criminal proceedings arising from any act related to an indemnifiable event. 5.4. In terms of liability to third parties as in 5.1 above, we will: 5.4.1. indemnify any person who is driving or using the vehicle with your permission, provided such person 5.4.1.1. is not entitled to indemnity under any other Sasria Ltd policy; 5.4.1.2. is subject to the terms of the policy as far as they can apply; 5.4.1.3. has not to your knowledge been refused any motor vehicle insurance; 5.4.2. indemnify you while driving a vehicle not owned by you or being purchased, leased or hired by you under a credit or similar agreement excluding any damage to such vehicle. 5.5. Limit of indemnity. The liability of Sasria Ltd in respect of any 1 occurrence, including all costs and expenses, shall not exceed R XXXXXXXXX. 6. EXCEPTIONS This policy does not cover: 6.1. consequential loss as a result of any cause whatsoever ; 6.2. depreciation in value as a result of any cause whatsoever whether arising from repairs following a defined event or not; 6.3. wear and tear and mechanical and/or electrical break down failure or breakage; 6.4. any loss, damage, cost or expense directly or indirectly arising from detention, confiscation, forfeiture, impounding or requisition legally carried out by customs, SA Police Services, crime prevention units or other officials or authorities; 6.5. loss or damage caused directly or indirectly by or through or in consequence of any occurrence for which a fund has been established in terms of any War Damage Insurance and Compen sation legislation; 6.6. any loss or damage related to or caused by: i) war, invasion, act or foreign enemy, hostilities or warlike operations (whether war be declared or not) or civil war; Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 72 of 78

ii) mutiny, military rising, military or usurped power, martial law or state of siege, or any other event or cause which determines the proclamation or maintenance of martial law or state of siege; iii) the act of any lawfully established authority in controlling, preventing, suppressing, or in any other way dealing with any occurrence referred to in clause i) or ii) above. 6.7. Nuclear/Chemical/Biological Terrorism Exclusion Regardless of any contributory cause(s), this insurance does not cover loss of or damage in any way caused or contributed to by an act of terrorism involving the use of release or the threat thereof of any nuclear weapon or device or chemical or biological agent. For the purpose of this exclusion an act of terrorism means an act, including but not limited to the use of force or violence and/or the threat thereof, of any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organisation(s) or government(s), committed for political, religious, ideological or personal purposes or reasons including the intention to influence any government and/or to put the public, or any section of the public in fear. If it is alleged that by reason of these exclusions any loss or damage is not covered by this Policy, the burden of proving the contrary shall rest upon the insured. 7. SPECIFIC EXCEPTION Sasria shall not be liable for any accident, injury, loss, damage or liability incurred while any vehicle is being driven by the insured or any other person with the general consent of the insured and who to the insured s knowledge is under the influence of intoxicating liquor or drugs (unless administered by or prescribed by and taken in accordance with the instructions of a member of the medical profession other than himself) or whilst such other person is not licensed to drive such a vehicle. However, this shall not apply if the insured was unaware that the driver of the vehicle was unlicensed and the insured can prove to the satisfaction of the company that in the normal course of events only licensed drivers are permitted to drive insured vehicles. 8. SPECIFIC CONDITION If during the currency of this policy any drivers license in favour of the insured or their authorised driver is endorsed, suspended, or cancelled, or if he or they shall be charged or convicted of negligent, reckless or improper driving, notification shall be sent to Sasria in writing immediately the insured has knowledge of the fact. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 73 of 78

9. CONDITIONS 9.1. Claims procedure 9.1.1. On the happening of any loss or damage the Insured shall as soon as reasonably possible advise the nominated insurer in writing. The insured shall give the insurer all such proofs and information in connection with the claim as may reasonably be required. 9.1.2. All events which may give rise to a claim in terms of this policy must be reported to the South African Police as soon as reasonably possible or in the case of a vehicle in Namibia at the time of an insured loss to the Namibian Police as soon as reasonably possible. 9.1.3. In the event of a claim being rejected by Sasria in writing, the insured shall have a period of 12 months from the date of rejection in which to make representations to Sasria and, should the matter not be resolved and the insured exercises the right to institute legal action, to serve legal process on Sasria and pursue such proceedings to finality. This time-bar period will be interrupted and suspended when a rejected claim is under consideration by an Ombud. 9.2. Subrogation The insured shall at the request and at the expense of Sasria do and agree to do and permit to be done all such acts and things as may be necessary or reasonably required by Sasria for the purpose of enforcing any rights and remedies or of obtaining relief or indemnity from other parties to which Sasria shall be or would become entitled or subrogated upon its paying for or making good any loss or damage under the Policy, whether such acts or things shall be or become necessary or required before or after the indemnification by Sasria. 9.3. Contribution If at the time of any event giving rise to a claim under this policy insurance exists with any other insurer covering the insured against the same loss or damage, Sasria will be not be called into contribution with any other insurance. 9.4. Precautions The Insured shall take all reasonable steps to safeguard against loss or damage to the vehicle(s) described in the Schedule to this Policy. 9.5. Transfer Nothing contained in this Policy shall give any rights to any person other than the Insured. Any condition or extension providing indemnity to any other person other than the insured shall not give any rights of claim to such person. The intention being that the insured shall claim on behalf of such person. The receipt of the insured shall in every case be a full discharge to Sasria. 9.6. Arbitration If any dispute arises as to the settlement amount to be paid in respect of any claim under this Policy (liability being otherwise admitted) such dispute shall be referred to Arbitration in accordance with the Arbitration laws being in force in the RSA, and at such place as Sasria Ltd may determine. The award of the Arbitor(s) shall be final and binding on all parties concerned. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 74 of 78

9.7. Average In the event of the premium payable to Sasria being calculated using a predetermined percentage applied to the total value of the fleet of vehicles at the inception of this insurance and if the total value of such a fleet hereby insured was at the inception of such insurance of greater value than the total value on risk appearing in the Schedule to this Policy then the Insured shall be considered as being his own insurer for the difference and shall bear a rateable share of the loss accordingly. This clause shall not apply to any vehicle insured on a specified vehicle basis whereby a standard premium irrespective of value is charged by Sasria. 9.8. Total loss of vehicle If any motor car or other vehicle as defined above be treated as a total loss by Sasria then all cover in terms of this Policy shall terminate from the date of such total loss and no refund of premium shall be payable to the Insured. 9.9. Premium Notwithstanding that the Period of Insurance stated in the Sched ule to this Policy may be less than 12 months the minimum premium payable by the Insured shall be the full annual premium. 9.10. Validity This Policy is not valid unless the Schedule is countersigned by the Nominated Insurer. 9.11. Alteration of use of vehicle Insured Sasria shall not be liable in respect of any loss of or damage to the vehicle if at the time of such loss or damage the vehicle was being used by the Insured or any person acting with the knowledge and consent of the Insured in any manner which would ordinarily have required the Vehicle to be insured in a higher rated category than that used for determining the premium shown in the Sched ule. 9.12. Territorial limitation Sasria shall not be liable for any loss or damage occurring outside the RSA other than in Namibia if the vehicle is in that country for a period of less than 2 consecutive months from the date of first entry into Namibia or subsequent re-entry into Namibia following an initial period of no more than 2 consecutive months (60 days) prior to the loss or damage occurring. 9.13. Cancellation This Policy may be cancelled at any time at the request of the Insured but in such cases no refund or pro rata refund of premium shall become payable. 9.14. Fraud If any claim under this policy is in any respect fraudulent or if any fraudulent means or devices are used by the insured or anyone acting on behalf of or with their knowledge or consent to obtain any benefit under this policy or if any event is occasioned by the willful act or with the connivance of the insured, the benefit afforded under this policy shall be forfeited. 9.15. Misrepresentation This Policy shall be voidable in the event of any material misrepresentation, misdescription or non disclosure. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 75 of 78

Sasria SOC Limited Reg. No. 1979/000287/06 DISCLOSURES REQUIRED IN TERMS OF RULE 4.3 OF THE POLICYHOLDER PROTECTION RULES 1. INSURER Sasria SOC Limited P.O. Box 653367 Telephone: (011) 881 1300 47 Wierda Road West Benmore Fax: (011) 783 0781 Wierda Valley 2010 Email: info@sasria.co.za Sandton Website: www.sasria.co.za 2196 Sasria provides cover in the event of loss of, or damage to property caused by political or no-political riot, public disorder (including labour disturbances, civil unrest, strikes and lockouts) and loss or damage to property as a result of terrorism. The above are not covered in your policy with Regent Insurance Company. Regent will act as an agent of Sasria should your claim be due to any of the instances listed above. 2. Sasria COUPON/POLICY Regent Insurance Company Limited is the underlying insurer who issues your Sasria SOC Limited Policy on behalf of Sasria. Regent Insurance Company Limited 146 Boeing Road East P.O. Box 674 Telephone: 0860 734 368 Elma Park Edenvale Fax: (011) 574 2828 Edenvale 1610 Website: www.regent.co.za 1609 3. CLAIMS PROCEDURES In order to claim, submit all relevant claim documentation to Regent Insurance Company Limited, at any of the contact addresses mentioned in Section 2 above. 4. COMPLAINTS PROCEDURES If you have a complaint about this policy or Regent, you can submit a complaint in writing to The Executive Manager: Business Operations Department, Sasria SOC Limited, P.O. Box 653367, Benmore, 2010. Complaints e-mail address: complaints@sasria.co.za 5. COMPLIANCE Compliance Officer: Ms Nomsa Wabanie Compliance e-mail address: nomsaw@sasria.co.za Compliance Telephone: (011) 881 1311 Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 76 of 78

FAIS DISCLOSURE NOTICE DISCLOSURES REQUIRED IN TERMS OF THE FINANCIAL ADVISORY AND INTERMEDIARY SERVICES ACT 37 OF 2002 ( FAIS ) 1. Regent Insurance Company Limited 146 Boeing Road East PO Box 674 Telephone: 0860 734 368 Elma Park Edenvale Fax: (011) 574 2828 Edenvale 1610 Website address: www.regent.co.za 1609 Regent Insurance Company is a public company, a registered short term insurer and an authorised financial services provider. 2. Claims Procedures In order to claim, contact 0860 734 368. Regent must be notified within 30 days of the claim event. If you are not satisfied with the outcome of your claim, you may write to the Complaints Department of Regent at any of the addresses above within 90 days of the claims decision. If you are still not satisfied, you have an additional 6 months after expiry of the 90 days to institute legal action against Regent. You also have recourse to the Ombudsman for Short Term Insurance at PO Box 32334, Braamfontein, 2017. 3.1. Complaints Procedures If you have a complaint about this policy, you can submit a complaint in writing to the Regent Complaints Department at any of the addresses above, or on Telephone: 0861 268 378, Fax: (011) 579 3599 and e mail: complaints@regent.co.za. If the matter is not resolved to your satisfaction by Regent, you may submit your complaint in writing to the Ombudsman for Short term Insurance at PO Box 32334, Braamfontein, 2017. He may also be contacted on Telephone: 0860 OMBUDS (0860 662 837) or (011) 726 8900, Fax: (011) 726 5501 and e mail: info@osti.co.za. 3.2 FAIS Ombud If you have a problem with the way the product was sold to you, the disclosures that were made to you or the advice that was given to you, you must contact Regent. If you are not satisfied with the reply, you may submit your complaint in writing to the FAIS Ombud at PO Box 74571, Lynwood Ridge, 0040. He may also be contacted on Telephone: 0860 OMBUDS (0860 662 837), Fax: (012) 348 3447 and e mail: info@faisombud.co.za. 3.3. Compliance Officer The compliance officer of Regent may be contacted at any of the contact addresses of Regent mentioned above. In addition the compliance officer can be contacted by e-mail at compliance.st@regent.co.za. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 77 of 78

4. Important Matters It is very important that you are quite sure that the policy meets your needs and that you feel that you have all the information you need to make a decision. Feel free to make notes regarding verbal information and ask for written confirmation or copies of documents. Disclose all material facts accurately, fully and properly. All information provided by you or on your behalf is your own responsibility. You need to be satisfied with the accuracy of any transaction submitted by anyone on your behalf. Do not sign any incomplete or blank documents. No person may insist that you do so. Regent Domestic Insurance Cover Policy Terms and Conditions v6_22.05.2012 Page 78 of 78

Head Office: 146 Boeing Road East, Elma Park, Edenvale, 1609 PO Box 674, Edenvale, 1610 Tel: 0860 734 368 Fax: + 27 (0)11 574 2828 Web: www.regent.co.za DOMESTIC INSURANCE POLICY ADZOO REG 539 08-06 -12 Underwritten by Regent Insurance Company Ltd, a licensed short-term insurer, Company reg. no.: 1966/007612/06 and an authorised Financial Services Provider, FSP licence 25511.