Advisory Opinion #09-04874-A Electronic Newsletter



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STATEWIDE GRIEVANCE COMMITTEE Advisory Opinion #09-04874-A Electronic Newsletter Pursuant to Practice Book 2-28B, the undersigned, duly-appointedreviewingcommitteeof the Statewide Grievance Committee, reviewed a request for an advisory opinion filed on August 13,2009. The proposed advertisement is a three (3) page newsletter that will be sent by email to existing and former clients and to business organizations that process third party collections. The newsletter will be sent three (3) to twelve (12) times a year depending upon the topics ofinterest. The reviewing committee concluded that the proposed advertisement complies with the Rules of Professional Conduct. The proposed advertisement provides the following information: a two page substantive discussion of Section 805 of the Fair Debt Collection Practices Act regarding cease and desist communications; a disclaimer stating that the newsletter should not be construed as a substitute for legal advice or asa fully exhaustive explanation ofthe law; and a third page providing the name of the attorney, the name, address, phone and fax numbers and website address ofthe law firm. The newsletter concludes with language explaining that the contents are intended for the addressee only and should not be reproduced or further delivered to any third party. Pursuant to Rule 7.2(i) ofthe Rules ofprofessional Conduct, the information on the third page, consisting ofthe name, address and other contact information ofthe firm, is presumed not to violate the provisions ofrule 7.1 ofthe Rules ofprofessional Conduct and therefore is not false or

Advisory Opinion #09-04874-A Page 2 misleading. The advertisement also complies with Rule 7.2 (d) by listing the name ofat least one attorney admitted in Connecticut responsible for its content. Practice Book 2-28A mandates the filing ofcertain types ofattorney advertising with the Statewide Grievance Committee. There are several exceptions to the mandatory filing requirements. Practice Book 2-28A(b) lists the types of advertisements and Rule 7.2(i) of the Rules of Professional Conduct lists the types of information that are exempt from the mandatory filing requirements of Practice Book 2-28A. Practice Book 2-28A(b)(5)(i) provides that the filing requirements of Practice Book 2-28A(a) do not apply to "a communication sent only to: [e]xistingorformer clients." PracticeBook 2-28A(b)(5)(ii) provides that the filing requirements of Practice Book 2-28A(a) do not apply to "a communication sent only to:... business organizations. " Therefore, if the newsletter is sent exclusively to current or former clients and to business organizations, this advertisement does not need to be filed with the Statewide Grievance Committee. Rule 7.3 ofthe Rules ofprofessional Conduct regulates communications with prospective clients and provides the parameters of that contact. Since the individuals who will be emailed the proposed advertisement are currentor former clients, the onlyprospectiveclients who will receive the communication are business organizations selected because they engage in collections work. Rule 7.3 distinguishes between personal contact and written contact with prospective clients and allows for more direct contact with business organizations than with individuals. (See Rule 7.3(a)(4)) The requesting attorney indicates that business organizations that will be emailed the

Advisory Opinion #09-04874-A Page 3 newsletter process third party collections and have not been clients of the firm. This opinion assumes the law firm does not know of any need for legal services in a particular matter that the businesses have, aside from the fact that they are engage in collection work. The requesting attorney indicated that the firm has no particular knowledge of the legal needs of the business organizations, aside from the fact that they engage in third party collections. Therefore the provisions ofrule 7.3 (c), requiring "Advertising Material" in red ink, inboth the subject line and the body of email communications, sent to prospective clients known to be in need of legal services in a particular matter, do not apply to the proposed advertisement. Accordingly, this reviewing committee opines that the advertisement complies with the Rules of Professional Conduct. (E) ISSUE DATE: September 3,2009

Advisory Opinion 09-04874-A

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Advisory Opinion 09-04874-A