SCHOOL OF MANAGEMENT ROYAL HOLLOWAY - UNIVERSITY OF LONDON KINGSTON BUSINESS SCHOOL KINGSTON UNIVERSITY MASTER OF SCIENCE LEADERSHIP AND MANAGEMENT IN HEALTH FULL-TIME STUDENT HANDBOOK MODULE 1 ACADEMIC YEAR 2011/2012 1
CONTENTS MSc Leadership and Management in Health (full-time) at RHUL... 3 Programme Specification... 5 Figure 1: Course Structure of the MSc in Leadership & Management in Health. 6 Core courses... 7 Research Courses... 7 Dissertation... 7 MN5932 Health management in an international context... 8 MN5933 Leading people in organisational change... 8 MN5931 Financial resource management and information... 8 MN5934 Managing service delivery... 9 MN5405 Quantitative methods for graduates... 9 MN5410 Qualitative research methods... 9 MN5481 Dissertation... 10 2
MSc Leadership and Management in Health (full-time) at RHUL The MSc Leadership and Management in Health is a degree programme taught jointly by the college s School of Management and Kingston Business School. The full-time programme is led by the School of Management and the part-time programme by Kingston Business School. The Masters programme is a collaboration which has been running since 2008 and builds on the work of the Institute of Leadership and Management in Health, under the auspices of the South West London Academic Network (SWAN). http://www.swlacademicnetwork.ac.uk/ilmh/index.html Whilst the Masters programme is the highlight, ILMH has also organized: Leadership Forum: an informal network of academics and health system leaders, discussing topical issues Health Management Summer School: an initiative sponsored by EABIS and developed in conjunction with 6 European business schools http://www.rhul.ac.uk/management/events/eventsarticles/2011-summer-school.aspx ILMH has close links with the Centre for Public Service Organisations (CPSO) at RHUL.This active research centre coordinates research in public management, and organizes an annual lecture and research seminars. The full-time programme comprises 4 specialist courses, a methods course and a dissertation. This range of courses provides students with the skills to develop careers as leaders in the global health system. Each course is supported by an extensive range of online resources and online support from lecturers. 3
MSc Leadership and Management in Health (full-time) at RHUL Course Director (full-time) Dr. Mark Exworthy, Reader in Public Management and Policy, School of Management, RHUL M.Exworthy@rhul.ac.uk Course Director (part-time) Dr. Jelena Petrovic, Kingston Business School, Kingston University J.Petrovic@kingston.ac.uk Director of Graduate Studies, School of Management, RHUL Dr Romano Dyerson, Senior Lecturer in Economics and Strategy R.Dyerson@rhul.ac.uk Postgraduate Administrator, School of Management Michelle Casey Michelle.Casey@rhul.ac.uk 4
Programme Specification The MSc Leadership and Management in Health programme specification can be found at the following link http://www.rhul.ac.uk/studyhere/progspecs/management/pg/progr ammespecification-mscleadershipandmanagementinhealth2011-12.pdf This document describes the Master of Science and Postgraduate Diploma in Leadership and Management in Health. This specification is valid for new entrants from September 2011. 5
Figure 1: Course Structure of the MSc in Leadership & Management in Health Masters Degree MSc Leadership and Management in Health Core Courses 50% Core Research Courses 50% MN5932 Health Management in an International Context 15% MN5405 Quantitative Methods for Graduates 7.5% MN5933 Leading People in Organisational Change 15% MN5410 Qualitative Research Methods 7.5% MN5931 Financial Resource Management and Information 15% MN5481 Dissertation 25% MN5934 Managing Service Delivery 15% 6
Assessment Regulations: Individual Courses Core courses MN5932 Health management in an international context o Worth 15% of final degree o Assessment: One 4,000 word essay MN5933 Leading people in organisational change o Worth 15% of final degree o Assessment: Individual report using a case study with questions that would require students to integrate theory and practice. MN5931 Financial resource management and information o Worth 15% of final degree o Assessment: Budgeting calculative exercise MN5934 Managing service delivery o Worth 15% of final degree o Assessment: One 4,000 essay Research Courses MN5410 Qualitative research methods o Worth 7.5% of final degree o Assessment: One assignment of 1,500 words (30%) and a two-hour examination (70%) MN5405 Quantitative methods for graduates o Worth 7.5% of final degree o Assessment: One test (30%) and a two-hour examination (70%) Dissertation MN5481 Dissertation o Worth 25% of final degree o Assessment: 12-15,000 words 7
Content of individual courses MN5932 Health management in an international context This course will enable students to Identify and critically analyse the forces shaping the direction of health care management in the UK and elsewhere. It will do so by evaluating the evolution of health care management in response to changing internal and external influences, and by describing and explaining the key agents and agencies shaping national health systems. The course will also assess the ways in which health policy is formulated and implemented through the agency of healthcare management infrastructure. The course adopts an international perspective on this issue by examining cases from different countries. As part of this international focus, the course will examine the ways in which healthcare management practices are transferred between and within countries. Students will be encouraged to apply their understanding to their own and/or other organizations. MN5933 Leading people in organisational change This course introduces students to the theory and practice of leadership, management and organisational behaviour, towards understanding of the individual, group and organisational factors that underpin organisational change in health care services. It therefore provides students with an understanding of the concept of organisational change and its application to health settings. Lectures and workshops will examine the theory and practice of effective leadership and management in modern, complex healthcare organizations, including the management of multi-disciplinary teams. Students will leanr how to appraise the theoretical models of individual differences such as perception, cognition and motivation and the impact of these variables on organisational success, including reaping the benefits of diversity. They will also learn how to Identify the characteristics of successful organisational cultures as well as critically reflect on the extent to which good practice and continuous learning can be emulated. Finally, students will also appraise the strengths and weaknesses of different models and tools for organisational change and how they apply to health contexts. MN5931 Financial resource management and information This course will develop an awareness of issues in accounting, finance and information in health management. It will provide a variety of analytical perspectives with which to examine financial management issues in health, and develop students ability to understand and use information as a strategic resource (notably, financial management) in supporting the delivery of health and social care services. The course will foster an understanding of the changing role of information and communications technology (ICT) in the light of structural changes in the NHS and social care, and it will examine the enabling role of IT in facilitating 8
communication and collaboration among professionals and patients in the health and social care sectors. MN5934 Managing service delivery The course will introduce students to the basic concepts of service operations management applicable to the health and social care environment, and provide them with the methodology for the planning and control of resources within the health and social care environment. It will investigate the various means of quality measurement and control and their suitability in ensuring the delivery of an appropriate and consistent service in line with the expectations of the service user. A feature of this course is the critical comparisons of the approaches with those designed specifically for the health and social care environment. It will thus explore the evidence base for the range of approaches available within the private sector which can be used to leverage improvements in public health service design and delivery. MN5405 Quantitative methods for graduates This course introduces the basic statistical concepts and procedures used in empirical research. It stresses the need for statistical understanding in a practical context and provides you with the background required to apply the more specialised statistical methods used in graduate research. The emphasis in the course is on learning by way of application, as opposed to abstract engagement with the subject. Lectures introduce key concepts and theories that will help you to understand statistical analysis, whilst exercises and computer-oriented workshops will help you to master the practical side of quantitative methods. Graduate students from three different departments take part in the course from Geography, Management and Social and Political Sciences which encourages multidisciplinary exchanges and learning. The course not only prepares students for their dissertation but also for the analytical skills required in an academic, public or private organisation. MN5410 Qualitative research methods This course examines key methodological debates in management research, and the methods and techniques of qualitative data gathering and analysis. The course unit comprises three elements. The first section examines competing perspectives on research methodology, the relationship between theory and method in research design and the nature of validation and reliability in the research process. The second section introduces the student to the ethical issues involved in research, and the main elements of the research planning process. The final section investigates the techniques and methods that are commonly deployed by qualitative researchers in the management and broader social science fields. The course is particularly appropriate for students who intend to pursue researchrelated careers in both academic and non-academic settings. 9
MN5481 Dissertation By the end of the dissertation, students should be able to plan and manage a project; define the aims of this project; identify the data sources and methods appropriate to conduct the project; identify the potential pitfalls to conducting such projects; execute the dissertation plan; and construct an effective argument with the dissertation. 10