Request for Quotation: Resubmission - Pay Per Click Internet advertising for the Shisa Solar Programme 26 September 2012 1 Background 1.1 Policy Context South African National Solar Water Heating Strategy & Implementation Plan (November 2009) provides a national strategic framework to ensure that 1 million solar water heaters (SWH) are installed across South Africa. The national SWH Strategy was developed in response to the goals of reducing electricity demand, offsetting rising electricity cost to residential households, accelerated water heating service delivery, particularly to low income and indigent households and achieving renewable energy targets of 10,000 GWH contained in the White Paper on Renewable Energy of 2003. This focus on solar water heating is also articulated in the ethekwini Municipality Energy Strategy, 2008 (adopted by Council Dec 2009). The Energy strategy lists a number of action plans which span a wide range of technical, managerial and institutional interventions to deliver Energy Efficiency (EE) and Renewable Energy (RE) improvements across all sectors. Two of the action plans are dedicated specifically to Solar Water Heating, namely: Residential Sector Action Plan 7 - Enhanced use of Solar Water Heating in the Home Local Authority & Public Sector Action Plan 10 - Maximize use of Solar Water Heating in Public Buildings. Both of these action plans list a number of actions which need to take place, responsible agents and timeframes in order to increase the uptake of solar water heaters in the municipality. One of the most critical actions identified in the energy strategy is to implement a program for large scale SWH roll-out. 1.2 Neighbourhood Solar Water Heater Model The Shisa Solar Neighbourhood SWH Project (www.shisasolar.org.za) is a volume purchasing project for SWH that targets the higher Living Standards Measure (LSM) groups in the ethekwini Municipality. The project assists groups of people working together in neighbourhoods in the ethekwini Municipal Area to simplify the process and reduce the cost of fitting a SWH to their homes. The aim is for the project to facilitate the installation of 30,000 solar water heaters to middle and upper income homes in the municipal area by 2015.
The project helps the participants to decide: What supplier to use? Which SWH technology to purchase? How much will it cost? How do I apply for the Eskom SWM rebate? And where to get started. Such volume-based purchasing programs can remove a percentage of costs associated with a traditional SWH installation. The project effectively hand-delivers interested customers in a small geographic area to members of the Panel of SWH Suppliers. 1.3 Shisa Solar Marketing: Phase 1 and Phase 2 Phase one of the marketing activities for the Shisa Solar Program focused on creating brand awareness. This phase began on the 1 st of May 2011 and was concluded on the 30 th June 2011 and included intense advertising on radio and newspapers. Phase 2 will take a more personal approach, and concentrate on interacting with citizens on a one-onone basis and disseminating information. During the period of May to July 2012 a Pilot PPC campaign was run, emanating from this we wish to embark on a prolonged campaign. 2 Required Services Service providers are hereby requested to submit quotations and proposals for the design and development of Pay Per click web based advertising solutions for the Shisa Solar Program. 2.1 Design of the Shisa Solar Pay Per Click advertisements and proposal elements. 2.2 Shisa Solar Brand Elements A comprehensive brand guideline for Shisa Solar is available on request. The key purpose of the PPC advertising is to direct web traffic to the Shisa Solar website (www.shisasolar.org.za). The information topics that will be communicated include: 1) What is a Solar Water Heater? 2) Why do I need a Solar Water Heater? 3) How do I choose a Solar Water Heater? 4) How does the Shisa Solar Program work 5) How much will a Solar Water Heater Cost
2.2.1 Shisa Solar PPC elements ITEM Google Adwords Facebook advertising COMMENTS Implementation of a Google Adwords campaign. To Start 12 October 2012 ending 29 March 2013. Design and implementation of a Facebook PPC advertising Campaign. To Start 12 October 2012 ending 29 March 2013. 2.2.2 Deliverables The expected deliverables from the project will be as follows: 1) An approved proposal for the Shisa Solar PPC campaign. a. A sample banner graphic for use on websites. 2) Implementation of all Pay Per Click advertising in accordance with the approved proposal 3) Regular updates as to the progress of the PPC campaign. 4) Mid-term progress report due 31 December 2012 5) Full Report post close of the campaign, including a breakdown of the funds spent. 2.3 Time Frames Component Date & Month of Completion 1. Contract Award 8 th October 2012 2. Implementation 12 October 2012 3. Contract Completion 29 March 2013 2.4 Budget All proposals are not to exceed R 50 000 inclusive of V.A.T. and all management fees. 3 Adjudication Criteria The quotations will be assed according to 2 step process. The first step is a functionality assessment and bidders must score a minimum of 80 points (out of 100) in order to be assessed any further. Step 2 is adjudicated according to price and preferential procurements. Step 1: Functionality (100 points) Professional experience in Pay per Click Advertising. (55 points) Professional experience in the advertising industry. (35 points) Knowledge and experience in advertising for the Green industry (10 points) Companies/Individuals must score a minimum of 80 points for Step 1: Functionality in order to be evaluated for Step 2: Price and Preferential Procurement. Step 2: Price and Preferential Procurement (100 points) Price (80 points) Preferential Procurement (20 Points)
CRITERIA MAX. POINTS SCORING REMARKS Phase1: Functionality 100 Points Companies/Individuals must score a minimum of 80 points for functionality in order to be assessed for Step 2 Functionality Professional experience in Pay per Click Advertising 55 points Please provide an overview of experience in the proposal Professional experience in the advertising industry Knowledge and experience in advertising for the Green industry 35 points Please provide an overview of advertising campaigns and awards 10 points Please provide an overview of experience relating to the Green industry TOTAL Phase 1: 100 Phase 2: Price and Preferential Procurement 100 Points Price Total 80 Price 80 Preferential Procurement Total 20 FPLITE Score 20 TOTAL Phase 2: 100 4 Submission Requirements Quotations should include the following: 1. A proposal outlining: 1.1. Professional experience in Pay per Click Advertising. 1.2. Professional experience in the advertising industry. 1.3. Knowledge and experience in advertising for the Green industry. 1.4. PPC advertising solutions geared specifically towards the Shisa Solar Programme. 2. Detailed budget breakdown 3. Time frame 4. Company profile and BEE status 5. Supporting Documents a. Signed Declaration (see Annexure 1) b. Copy of Valid Tax Clearance Certificate. c. Copy of latest utility bill. d. Focussed Procurement Lite registration details (http://fplite.durban.gov.za/) Before a final decision is taken, the ethekwini Municipality may call bidders in for presentation of their proposals. The ethekwini Energy Office does not bind itself to accept the lowest or any quotation, and reserves the right to accept a portion of any quotation, unless the supplier expressly stipulates otherwise in their quotation. The ethekwini Energy Office does not undertake to consider quotations received after the due date and time unless clear evidence of dispatch is available (e.g. postage stamp with date).
Quotations must be submitted electronically (preferably) or by post to: Derek Morgan E-mail: derek.morgan@durban.gov.za 3 rd Floor Florence Mkhize Building 251 Anton Lembede Street, Durban Tel: 031 311 11 39 By 11:00am on Friday, the 5 October 2012, to whom all enquiries concerning this invitation to quote should be addressed. For technical enquiries please contact: Clinton Jackson Email: Clinton.jackson@durban.gov.za 3 rd Floor Florence Mkhize Building 251 Anton Lembede Street, Durban Tel: 031 311 1444
5 Annexure 1: Declaration (Name of Service Provider) hereby state: 1) Is the service provider is a natural person (Yes/No) a. If the service provider is a natural person, has the service provider been is in the service of the state, or has been in the service of the state in the previous twelve months; (Yes/No) b. If Yes, please provide details 2) If the service provider is not a natural person, are any of its directors, managers, principal shareholders or stakeholder is in the service of the state, or has been in the service of the state in the previous twelve months; (Yes/No) a. If Yes, please provide details 3) If the service provider is not a natural person, has a spouse, child or parent of the provider or of a director, manager, shareholder or stakeholder referred to in subparagraph (2) is in the service of the state, or has been in the service of the state in the previous twelve months. (Yes/No) a. If Yes, please provide details Service Provider Date: Name: Designation: Signature: