AMEX International Healthcare Plan Benefits schedule



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Quality health plans & benefits Healthier living Financial well-being Intelligent solutions AMEX International Healthcare Plan Benefits schedule Effective 1 April 2015 46.06.933.1-EUAM D (4/15)

Your flexible global healthcare benefits In the table below, we have displayed the benefits applicable to your cover. To help you understand your cover, the words and phrases that are in bold in your policy documentation have specific meanings, and are defined in the AMEX Member Handbook. The following benefits are covered under this policy up to the maximum aggregate limit subject to the benefit limits in this schedule, the applicable medical underwriting, the member s certificate of insurance and our general conditions and exclusions. General exclusions include: alcohol, drug or solvent abuse, chronic medical conditions that pre-date the member s original date of entry, cosmetic treatment, sexually transmitted diseases, sterilisation and elective medical checkups. All benefits shown are per insured person, per period of cover (unless specifically stated), and the selected policy excess applies to all benefits on a per medical condition basis (unless specifically stated). Major Medical Lifestyle Lifestyle Plus Maximum Annual Aggregate Limit 1,000,000 or /$1,600,000 INPATIENT, DAY PATIENT, EMERGENCY CARE AND DIAGNOSTICS Inpatient care Hospital accommodation, drugs and dressings, surgeon and anaesthetist fees, theatre charges, intensive care unit and pathology. Hospital cash benefit When treatment is received as an inpatient for an eligible medical condition for a maximum of 20 nights and no costs are incurred for accommodation and/or treatment. This benefit is not applicable to accident and emergency admissions. Parent accommodation Hospital accommodation costs in respect of a parent or legal guardian staying with an insured person who is under 18 years of age and is admitted to a hospital as an inpatient. Reconstructive surgery Reconstructive surgery following an accident or following surgery for an eligible medical condition. CT & MRI Scans received as an inpatient, day patient, or outpatient and pre-authorised by us. Organ transplant Inpatient psychiatric In a registered psychiatric unit of a hospital. All benefits are conditional upon pre-authorisation and all treatment being administered under the direct control of a registered psychiatrist. Accidental damage to teeth Treatment received in an emergency room in a hospital within seven days of incurring accidental damage caused to sound, natural teeth. Full Refund, when treatment is received as an inpatient only 75 or /$125 per night (up to 30 days) 2

Major Medical Lifestyle Lifestyle Plus DISEASE AND CHRONIC CONDITION MANAGEMENT Oncology Treatment given for cancer received as an inpatient, day patient, or outpatient. Chronic conditions Routine check-ups, drugs and dressings prescribed for management of the condition, hospital accommodation, nursing, surgery and palliative treatment for chronic conditions. AIDS Medical expenses which arise from or are in any way related to Human Immunodeficiency Virus (HIV) and/or HIV related illness, including Acquired Immune Deficiency Syndrome (AIDS) or AIDS related complex (ARC) and/or any mutant derivative or variation thereof. Hormone replacement therapy Medical practitioner or specialist consultation and the cost of prescribed tablets, implants or patches, when treatment is prescribed for the female menopause which has been induced artificially and/or through early onset (by early onset we mean prior to age 40 years). OUTPATIENT AND ALTERNATIVE TREATMENTS Up to 9,375 or /$15,000 (Nil Excess) Up to 6,250 or /$10,000 up to 18 months per condition Outpatient charges including i. Medical practitioner fees including consultations. ii. Specialist fees. iii. Diagnostic procedures. iv. Physiotherapy on referral by a medical practitioner. v. Prescribed drugs and dressings. vi. Treatment administered by registered chiropractors, osteopaths, homeopaths and acupuncturists on referral by a medical practitioner or specialist. Outpatient surgery Up to 1,000 or /$1,700 per Medical condition prior to hospitalisation and up to 60 days immediately following hospitalisation in aggregate No Cover up to 10 sessions in aggregate Ancillary charges The purchase or rental of crutches or wheelchairs following treatment as inpatient or day patient. Outpatient psychiatric treatment Including specialist consultations. All benefits are conditional upon pre-authorisation from us and all treatment must be administered under the direct control of a registered psychiatrist. Up to 625 or /$1,000 per medical condition Up to 3,125 or /$5,000 Home nursing Immediately following hospital discharge on the recommendation of a specialist and must be provided by a qualified nurse. All treatment under this benefit must be pre-authorised by us. Traditional Chinese or Ayurvedic medicine Administered by a traditional Chinese practitioner, registered to practice in China. up to 30 days per medical condition up to 28 weeks per medical condition Up to a maximum of 20 or /$30 per session and to a maximum of 10 sessions 3

Major Medical Lifestyle Lifestyle Plus EVACUATION AND TRANSPORTATION Evacuation Evacuation of an insured person in the event of an emergency, where treatment is not readily available at the place of the incident, to the nearest appropriate facility, for the purpose of admission to hospital as an inpatient or day patient. Extended to cover the costs for one other person to travel with the insured person as an escort. Additional travel expenses (following evacuation) Reasonable travel costs: i. to and from medical appointments when treatment is being received as a day patient. ii. for an accompanying person to travel to and from the hospital to visit the insured person following admission as an inpatient. iii. economy class airline ticket to return the insured person and one other person who has travelled as an escort to the country of residence, or to the country from where evacuation occurred. iv. non-hospital accommodation for immediate pre- and post- hospital admission periods provided that the insured person is under the care of a specialist. Mortal remains i. Transportation of a body or ashes to the country of nationality or country of Residence, or ii. Burial or cremation costs at the place of death. Emergency transportation Emergency transportation costs to and from hospitals by the most appropriate form of transport. Up to 95 or /$150 per person per day and 3,000 or /$5,000 per person, per evacuation Up to 5,300 or /$8,500 MOTHER AND CHILD Newborn cover Inpatient treatment of an acute medical condition and any associated costs which presents symptoms at birth or which manifests itself within 30 days following birth. Newborn accommodation Hospital accommodation costs relating to a newborn baby (up to 16 weeks old) to accompany its mother (being an insured person) whilst she is receiving treatment as an inpatient in a hospital Up to 6,250 or /$10,000 and to a maximum of 30 days hospital stay 4

Major Medical Lifestyle Lifestyle Plus Complications of pregnancy Treatment of a medical condition which arises during the antenatal stages of pregnancy, or a medical condition which arises during childbirth and requires a recognised obstetric procedure. (subject to a waiting period)* Pregnancy and childbirth Costs associated with normal pregnancy and childbirth, pre- and post- natal check-ups and delivery costs. DENTAL Routine dental treatment Examinations, tooth cleaning, normal compound fillings, simple or non-surgical extractions incurred after six months from the commencement date of this benefit or your date of entry, whichever is the later. Major restorative dental treatment Removal of impacted, buried or unerrupted teeth, removal of roots, removal of solid odontomes, apicetomy, new or repair of bridge work, new or repair of crowns, root canal treatment, new or repair of upper or lower dentures incurred after nine months from commencement date of this benefit or your date of entry, whichever is the later. GENERAL BENEFITS Up to 6,250 or /$10,000 subject to 20% coinsurance (10% for Hong Kong residents selecting semi-private room or when utilising a maternity package in a pre-approved provider facility). Subject to a waiting period.* (Nil excess) Up to 435 or /$700 and subject to 25% coinsurance (Nil excess) Up to 945 or /$1,500** and subject to 25% coinsurance (Nil excess) Direct settlement network Cover under this policy provides nil excess benefits for outpatient treatment received within the direct settlement network. Outpatient treatment received outside of the direct settlement network and other inpatient and day patient treatment will be subject to 50 or $80 excess applicable to each new medical condition. Blood Care Foundation The purpose of the blood care foundation is to ensure the availability of screened blood and sterile equipment, in emergency situations anywhere in the world where such supplies are not readily available. Not Applicable *** *Please refer to the policy booklet. **In aggregate to routine dental. ***Only available in certain countries. Please contact your local Aetna International office. 5

Major Medical Lifestyle Lifestyle Plus EXCESS OPTIONS Standard ( ) Nil 50 Options ( ) 625 or 3,000 Nil; 30, 50 or 150 Standard ( /$) Nil 80 Options ( /$) 1,000 or 5,000 Nil; 50, 150 or 250 ADDITIONAL OPTIONS USA elective treatment Costs will be reimbursed on a full refund basis, where inpatient or day patient treatment is received within our provider network or for any outpatient treatment. Inpatient or day patient treatment received outside our provider network will be subject to a 50% coinsurance and an annual maximum of 625,000 or /$1,000,000. Optional 6

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Stay connected to Aetna International Visit www.aetnainternational.com/sites/americanexpress Follow www.twitter.com/aetnaglobal Like www.facebook.com/aetnainternationalq Aetna is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties. Policies issued in Europe are issued and underwritten or reinsured by Aetna Insurance Company Limited, dual regulated by the Prudential Regulatory Authority (UK) and the Financial Conduct Authority (UK), and administered by Aetna Global Benefits (Europe) Limited, regulated by the Financial Conduct Authority (310030). Registered in England & Wales. Registered No. 04548434. Aetna does not provide care or guarantee access to health services. Not all health services are covered. Health information programmes provide general health information and are not a substitute for diagnosis or treatment by a health care professional. See plan documents for a complete description of benefits, exclusions, limitations and conditions of cover. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna International plans, refer to www.aetnainternational.com. Whenever coverage provided by any insurance policy is in violation of any U.S, U.N or EU economic or trade sanctions, such coverage shall be null and void. For example, Aetna companies cannot pay for health care services provided in a country under sanction by the United States unless permitted under a written Office of Foreign Asset Control (OFAC) license. Learn more on the US Treasury s website at: www.treasury.gov/resource-center/sanctions. www.aetnainternational.com 2015 Aetna Inc. 46.06.933.1-EUAM D (4/15)