MORE SALES less with capital invested means MORE PROFIT for your company
Contents Benefits for your company... 7 The SOLO model... 8 Much more than just a spare part... 11 Product programme... 14 Quality in manufacturing... 16 Company history... 18 Contact... 19
6 Triscan customer service, logistics and production - all made with a smile
Benefits for your company Triscan s offer for European Warehouse Distributors and Wholesalers has shown to lead to significant improvements in their business operations through increased sales, reduced investment in inventory levels and reduced costs for product management. It almost sounds too good, but the recipe is simple! 1 2 3 Increased profitability More competitive power Customer satisfaction Higher availability Higher sales Reduced stock value Higher stock rotation Cash flow & working capital Purchasing efficiency Optimisation of resources Fast and complete deliveries combined with a wide product range and outstanding coverage in an impressive number of product categories simply means highly improved product availability for your customers. With the Triscan solution your sales will increase, as it becomes possible to stock an even wider programme with a smaller investment. Triscan has developed special expertise within the product groups that make up a small part of the customer s turnover, but which demands comparatively significant resource for maintenance and purchase (e.g. thermostats, gas springs, brake and clutch cables, brake hoses etc.). Due to Triscan s attractive range of products several customers choose to outsource these product groups to Triscan and instead focus on their company s core products. Triscan has also developed highly complex product groups steering parts and brake parts. The customers can source the complete range from Triscan instead of having to purchase the products from several number of suppliers to obtain a comparative product range. 7
SOLO The road to increased profits and customer satisfaction SOLO There are many factors which affect a company s ability to generate profit, e.g. bank interest rates, stock value, contribution margin, programme coverage of the car park, order fill rate, time of delivery, purchase frequency, use of resources, cost prices, etc. The SOLO concept (Sales Opportunities and Logistic Optimisation) covers a complex method of calculation involving the above parameters, and based on the information from your company, it is possible to calculate the earning capacity (the effect on the profit) when replacing one or more suppliers with Triscan. The SOLO calculation tool has been used for several years and the benefits for Triscan s customers have been - in all modesty - rather impressive. Customers, who have changed to Triscan because of the results from the SOLO calculations, have achieved: Increased turnover Increased order fill rate Increased stock rotation Improved sales revenue and profit margin Reduction of inventory value and administrative costs The above results are achieved by improving the customer s product offer based on Triscan s wideranging programmes and quick delivery service. The sales will increase as it becomes possible to stock a wider programme for a small investment. In addition to this, Triscan provides an updated 8
programme so that spare parts for even the latest car models are constantly available as well as all the relevant data, support for inventory optimisation and technical instructions and manuals. One of the most successful customers who changed to Triscan cables in 2012 achieved a 48% growth in just one year, and the following quote certainly speaks for itself:...coming back to business, the biggest performance of our company in terms of growth has been made in 2012 with the brand Triscan; our purchase turnover will exceed the 2011 to be nearly double. Of course we would also like to show you how much you can expect to improve your profitability with Triscan. Increase Turnover by at least 20% Reduce Inventory by at least 10% Improve Stock Turn by at least 1.0/year Outstanding car park coverage 100 Triscan Competitors 50 Competitor coverage analysis are based on TecDoc data Distribution throughout Europe via five distribution centres 9
10 In 2011 Triscan Aarhus added a new 1,700m² warehouse to the original 8,300m²
Much more than just a spare part By choosing Triscan as your supplier you will not only receive a product of OE-quality, but also gain a lot of product added values which makes daily business much easier for you and your customers. This make Triscan parts much more than just a spare part. SOLO TRI EB TRI AT OE SPEC 8120 130167 11
SOLO Calculation of your economical gain Our SOLO model facilitates calculation of the economical advantages a distributor will gain from having Triscan as their supplier. Extensive quality control Besides being quality secured during production, our products are also subject to systematic control upon entering our stock. 8120 130167 Triscan Manufacturing Through co-ownership of specific manufacturing companies, we gain contributory influence on development, quality control and pricing. Informative numbering system Our informative number system provides information as for instance product type, car brand, mount orientation and so on. OE SPEC OE-quality approved parts All Triscan products are manufactured according to OE-specifications (Vehicle manufacturers product requirements). Practical stocking systems For awkward products, we have developed practical storage systems, which secures effective, quick and space saving storage. 12
TRI AT Wide covering product programme Our product programme covers a minimum of 97% of the European car park. By choosing a product group from us, you will not need another supplier for that group. Online catalogue Our product programme is available online. The programme can be accessed through our own catalogue - TriCat or TecDoc. TRI EB Online ordering Orders are easily and efficiently accepted through the Triscan e-trade system - TriWeb, TecCom or by your own system through our web service. Competent support Our customer centre and product department are always ready to supply competent customer service and technical support. Effective logistics We deliver products on time, thanks to our fast and effective logistic setup. Complete products Triscan supplies complete products with all necessary parts for correct mounting. Mounting instructions are always included whenever needed. 13
Our product programme All Triscan products are manufactured according to OE-specifications. The product programme covers 97% of the European car park and is available online in TecDoc and our own TriCat. Orders are easily accepted through the Triscan e-trade system - TriWeb, TecCom or by your own system through our webservice. Brake system ABS-rings ABS-sensors Accessory kits Brake cables Brake discs & drums Brake hoses Brake hydraulics Brake pads & shoes Wear indicators Transmission Boots C. V. Joints Cardan Clutch cables Clutch hydraulics Drive shafts Gear shift cables C H Cooling system Radiator caps Thermostats Thermoswitch Water pumps Engine Accelerator cables Engine control Exhaust system Gaskets & engine parts Ignition Timing belts V-belts Body Compartment cables Gas springs Washer pumps Wiper blades & -refills Steering & suspension Coil springs Leaf springs Steering parts Wheel bearings Miscellaneous Flashers Hose clamps Standard bearings Trailer cables Universal gas springs 14
The best catalogue in the market Express delivery of spare parts for even the latest car models The smart choice Triscan houses more than 57,000 products - all of OE-quality 15
16 Triscan spare parts are manufactured according to the automotive car manufacturing industry requirements
Quality in manufacturing Choosing Triscan as your supplier equals choosing high quality standard spare parts manufactured according to the automotive car manufacturing industry requirements. Triscan Manufacturing Triscan s co-ownership of specific manufacturing companies combined with more than 30 years sourcing experience enables Triscan to bring high quality standard spare parts to European Warehouse Distributors and Wholesalers withhin the independent aftermarket. OE SPEC Quality standards All Triscan products are manufactured according to OE-specifications and under the automotive car manufacturing industriy requirements of the TS 16949, ISO 9001 or similar quality standards. Extensive quality control Besides being quality secured during production, our products are also subject to systematic control when entering stock. For every Triscan spare part a master/ sample part is kept in a separate bonded stock for future reference. Impartial and comparative testing In addition to the ongoing quality assurance performed during manufacturing and systematic control when entering our stock, Triscan products are also spot checked and subjected to impartial and comparative testing of material composition, strength along with wear and tear. This is carried out by independent test institutes. 17
Company Triscan was established in Denmark in 1976 where the company headquarters is still situated in Aarhus. Triscan is a 100% Danish company who has gained a strong position marketing its products exclusively through distributors/wholesalers in the Scandinavian market and has achieved heavily increasing sales in the rest of Europe. This position has been reached through production of parts, creation of concepts and marketing and distribution of automotive spare parts for the professional free aftermarket. Besides spare parts, Triscan also offers a programme of hose clamps and gas springs to industrial sector companies. Triscan's four distribution centres are situated in Denmark and Germany. The product ranges comprise more than 57,000 references and is distributed to 35 markets in Europe. Timeline m 2 m 2 TRI EB 1976 1994 1998 2002 2003 2005 2005 2010 2010 Formation Warehouse Copenhagen (DK) Data supplier e-commerce Name change e-commerce Warehouse Warehouse Hagen (D) management system Product data management m 2 m 2 2011 2011 2012 2012 2013 2013 2014 Inventory management Expansion Brabrand Business intelligence system Partnership Warehouse Saarbrücken (D) Triscan Manufacturing New ERP-system 18
Contact Headquarters Triscan a/s Engmarken 11 DK-8220 Brabrand Triscan a/s Naverland 25-27 DK-2600 Glostrup Triscan a/s Im Löhken 10 D-58099 Hagen Tel: +45 87 43 33 33 Fax: +45 86 22 58 77 auto@triscan.dk www.triscan.com Triscan a/s Kurt-Schumacher-Str. 26 D-66130 Saarbrücken Aarhus, Denmark Hagen, Germany Saarbrücken, Germany Copenhagen, Denmark 19
- the smart choice 9992 CI WD GB