VP700 Instant Ignition Guide

VP700 Instant Ignition Guide Table of Contents 1. Unpacking the Printer... 2 2. Install the Printhead, Inks, and Label Roll... 6 3. Install the Driver... 7 4. Front Panel Settings... 12 4a. Front Panel Settings... 13 5. Driver Settings... 14 6. EWS Settings... 18 6a. EWS Settings: How to Access EWS... 19 6b. EWS Settings: How to Login to EWS... 20 6c. EWS Settings: EWS Options... 21 7. How to Setup a Label in Bartender... 25 8. Full Bleed Label Tutorial... 26 9. Print a Label (Using Bartender or Adobe Acrobat)... 29 10. Print accessories (rewinder / splitter / peeler)... 29 11. Roll to Roll Replacement Schedule... 30 12. Roll to Cut Replacement Schedule... 31 13. Printer Log How and When to Get One... 32 14. FAQ... 35 15. General QA... 35 Contact your reseller and let them know if you have issues or need assistance with any of these sections. If you are unable to contact your reseller, call or email VIPColor: Phone: (510)744-3770 - select 2 for tech support. Email: help@vipcolor.com VIPColor Technologies P a g e 1

1. Unpacking the Printer Link to Contents VIPColor Technologies P a g e 2

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2. Install the Printhead, Inks, and Label Roll Print head installation video - https://www.youtube.com/watch?v=phngkpyvcdg Ink installation video - https://www.youtube.com/watch?v=1i-wojxhyks Inserting the Media video - https://www.youtube.com/watch?v=vtbftpgg_70 Link to Contents VIPColor Technologies P a g e 6

3. Install the Driver WARNING: Do not plug in the USB cable until you have read all the way through parts a, b, and c of step 3 (below) be sure to follow the instructions in step 3 carefully. 1. In order to access the EWS page and Log File for the printer you will needed Java updated to update 40 or better. This can be done before or after the driver installation. If you are not sure what version of java you have, please download the latest version from: https://www.java.com/en/download/ 2. Install the Driver as an administrator. Some system s security may ask you to authorize several times, make sure you click Allow or Install or the installation will be cancelled Link to Contents VIPColor Technologies P a g e 7

3. When installing the printer via USB your windows system may try to install the VP700 by itself automatically. Please stop the plug n play installation and continue with the installer software provided. Do not operate the printer in anyway until the firmware and driver have both been successfully installed. The printer must be cleared of all errors (including any Open Doors) before updating the firmware. Do not switch off the printer during the upgrade for any reason. a. When you see this window you may connect your printer s USB cable to the computer. Link to Contents VIPColor Technologies P a g e 8

b. If windows attempts to install the printer independently, cancel the automatic installation and continue with the Install Wizard. c. You can also select the network installation, remember to configure your printer s network settings to your specifications Link to Contents VIPColor Technologies P a g e 9

The following steps will verify that the software was installed correctly. 4. Once the installation is complete, open your Devices and Printers. 5. Right click on the VP700 icon and go to printing preferences. Link to Contents VIPColor Technologies P a g e 10

6. At the bottom of the first tab is a custom sizes button. If the custom sizes button is visible your driver was installed correctly. If it is grayed out the driver was installed incorrectly should be uninstalled and reinstalled. Please call or email us anytime with questions or concerns. Phone: (510)744-3770 and select 2 for tech support. Email: Help@vipcolor.com Link to Contents VIPColor Technologies P a g e 11

4. Front Panel Settings Following are all of the settings on the Control Panel of the VP700. If you cannot see all of the settings, you are likely in security level 0 or 1. You must access security level 2 for all of the options to become visible. Click here for a tutorial on how to access security level 2. 1. Setup Language (Change Language) Reset Settings (Restore Settings to Defaults) List Setup (Print a Setup Configuration Label) Security (Change Security Levels) LCD Contrast LCD Brightness Date and TIme (Change Machine Date and Time) Unit (Choose Between MM and Inches) Label (Choose Label Size for PQ plot, List Setup, and Network Settings Labels) Page Cutting (Change Page Cutting Option) 2. Maintenance Print Test Page 3. Printhead Clean Normal Extended Extreme Replace 4. Service Station Cap Printhead Eject Service Station 5. Sensor Transmissive (Change Sensitivity of the Label Gap Sensor) Reflective (Change Sensitivity of the Black Mark Sensor) Level (Shows the Level of the Printer - Adjustable by Rubber Feet 6. External Signal Printing BY I/O (Enables use by External Signal, Device, or Command) 7. Adjust Offsets Top of Form Bottom of Form Left Edge Cutter 8. Network Static IP (Shows and Enables Editing of Static IP Address) DNS Settings (Shows and Enables Editing of DNS Settings) Default Gateway (Shows and Enables Editing of Default Gateway Settings) WINS Server (Enables Editing of the WINS Server Address) Link to Contents VIPColor Technologies P a g e 12

4a. Front Panel Settings Default Password = 123 Link to Contents VIPColor Technologies P a g e 13

5. Driver Settings Link to Contents VIPColor Technologies P a g e 14

6. EWS Settings Link to Contents VIPColor Technologies P a g e 18

6a. EWS Settings: How to Access EWS Link to Contents VIPColor Technologies P a g e 19

6b. EWS Settings: How to Login to EWS Link to Contents VIPColor Technologies P a g e 20

6c. EWS Settings: EWS Options Link to Contents VIPColor Technologies P a g e 21

7. How to Setup a Label in Bartender Bartender Training Website: http://www.seagullscientific.com/support/bartender-training-videos/ Thermal label set up video (applicable to our printers as well): https://youtu.be/4eoa4k61mm0 VIPColor training video: https://www.youtube.com/watch?v=ccpil5jartw Link to Contents VIPColor Technologies P a g e 25

8. Full Bleed Label Tutorial Link to Contents VIPColor Technologies P a g e 26

9. Print a Label (Using Bartender or Adobe Acrobat) This section will be done live, over the internet using remote connection software for your PC. If you are ready to begin and need to set up an appointment, contact your reseller. If you are unable to contact your reseller, Email us at help@vipcolor.com. Send an email with the following subject line: Scheduling VP700 Instant Ignition Training 10. Print accessories (rewinder / splitter / peeler) This section will be done live, over the internet using remote connection software for your PC. If you are ready to begin and need to set up an appointment, contact your reseller. If you are unable to contact your reseller, Email us at help@vipcolor.com. Send an email with the following subject line: Scheduling VP700 Instant Ignition Training Link to Contents VIPColor Technologies P a g e 29

11. Roll to Roll Replacement Schedule Link to Contents VIPColor Technologies P a g e 30

12. Roll to Cut Replacement Schedule Link to Contents VIPColor Technologies P a g e 31

13. Printer Log How and When to Get One The log file helps us understand what created your error and can even reveal unreported errors. When you experience an error DO NOT TURN OFF THE PRINTER. Leave the printer on in order to create the log file before restarting Following are the 5 steps to create the log file: 1) First enter the start menu, go to all programs and navigate to VIP Color. From there click support tools. 2) Click Get printer info this is the application used to generate the log file. Link to Contents VIPColor Technologies P a g e 32

3) Click View computer and printer information this will display the data the log file provides. 4) Following is an example of the information that will be shown. It may be confusing, but do not worry. In the next step we will save the log information so that we can send it to a VIPColor technician for analysis. Link to Contents VIPColor Technologies P a g e 33

5) Click the save button and name the file with today s date and your serial number. Include your name or business name if you desire. Please call or email us anytime with questions or concerns. Phone: (510)744-3770 and select 2 for tech support. Email: Help@vipcolor.com Link to Contents VIPColor Technologies P a g e 34

14. FAQ To download the VP700 FAQ, go to the VP700 Downloads Page Link: http://vipcolor.com/us/vipcolor-products/vp700/vp700-downloads/ 15. General QA This section will be done live, over the internet using remote connection software for your PC. If you are ready to begin and need to set up an appointment, contact your reseller. If you are unable to contact your reseller, Email us at help@vipcolor.com. Send an email with the following subject line: Scheduling VP700 Instant Ignition Training Link to Contents VIPColor Technologies P a g e 35