Selected Financial Information and Other Matters. 5.4 Accounts Receivable



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5.4 Accounts Receivable Figure 19 Consolidated Revenue Fund Accounts, Taxes, Loans, Advances and Mortgages Receivable Year Ended 31 March ($ Millions) Government s financial information indicates that it does not do a good job in collecting amounts owed to it. Government has historically focused on expenditures and not revenues. The lack of focus on revenues is a contributing factor in why Government does not do a good job in collecting amounts owed to it and, therefore, a significant portion of its receivables have either been written off or are considered doubtful of collection. Figure 19 provides information on amounts owed to Government departments for each of the 13 years to 31 March 2004 along with the amount that Government considers to be uncollectible and amounts written off. These amounts owed include accounts and taxes receivable, as well as loans, advances and mortgages receivable. 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 Total Total Receivables 534 531 544 552 537 475 462 469 450 515 488 465 501 Less: Amounts Considered to be Uncollectible 239 242 256 279 280 215 212 242 248 273 260 218 243 Net Receivables 295 289 288 273 257 260 250 227 202 242 228 247 258 Amounts Written Off 1 80 14 5 21 70 8 2 13 2 19 32 1 268 Source: Consolidated Revenue Fund Financial Statements As Figure 19 indicates, at 31 March 2004 Government departments were owed $501 million of which $243 million is considered to be uncollectible. In addition, since 1992, Government has written off a total of $268 million. Figure 20 provides details on the $501 million owed to Government as at 31 March 2004. Auditor General of Newfoundland and Labrador 45

Figure 20 Consolidated Revenue Fund Amounts Owed to Government 31 March 2004 ($ Millions) Type of Receivable Balance Amount outstanding in excess of one year Amount considered doubtful of collection Crown Agencies (Note 1) 195 25 116 Taxes receivable 158 59 56 Miscellaneous receivables 46 8 9 Student loans 34 34 18 Social Assistance overpayments 29 26 14 Court fines 23 19 19 Commercial loans 15 13 11 Other 1 1 0 Total 501 185 243 Note 1: Of the $195 million relating to Crown Agencies, $116 million relates to Business Investment Corporation, the successor corporation of Enterprise Newfoundland and Labrador Corporation, the Fisheries Loan Board of Newfoundland and Labrador and the Farm Development Loan Board. During the last 13 years Government has written off $268 million in accounts receivable owed to it. Details of these amounts written off are presented in Figure 21. 46 Auditor General of Newfoundland and Labrador

Figure 21 Consolidated Revenue Fund Accounts and Loans Receivable Written Off 1992 to 2004 ($ Millions) Entity Amount Baie Verte Mines Inc. 47.5 Newfoundland Industrial Development Corporation 29.2 Hotel Buildings Limited 26.0 Newco Corporations 21.8 Newfoundland Enviroponics Limited 15.2 Integrated Poultry Group of Companies 12.3 Enterprise Newfoundland and Labrador 10.9 Friede Goldman 10.0 Newfoundland Dockyard 8.1 Ocean Harvesters Limited 6.6 SCB Fisheries 6.5 Cape Pine Fisheries Ltd. 6.5 Miscellaneous amounts which are less than $300,000 individually 6.3 Social Assistance Overpayments 6.1 Fisheries Loan Board of Newfoundland 4.4 Department of Health 3.9 Court fines 3.9 St. Lawrence Fluorspar Limited 3.9 Fisheries Loans 3.8 Notre Dame Bay Fisheries 3.8 Universal Group of Companies 3.5 Other government departments - accounts written off 3.3 Auditor General of Newfoundland and Labrador 47

Figure 21 (cont.) Entity Amount Harbour Grace Fishing Company Limited 2.4 Oceana Seafood Processors Limited 2.2 St. Clares Mercy Hospital 2.0 Superior Seafoods Limited 1.6 St. John=s Metropolitan Area Board 1.5 Governor=s Park Limited 1.4 Great Northern Seafoods Limited 1.4 Petty Harbour Fishermen=s Producer=s Co-operative Society Limited 1.3 Blue Ocean Products Limited 1.3 Gander Masonic Memorial Complex 1.2 Salvation Army Grace General Hospital 1.0 Reid=s Products Limited 0.9 Petty Harbour Fisheries Ltd. 0.9 Belle Isle Seafoods Ltd. 0.8 S. T. Jones and Son Limited 0.8 White=s Fisheries Limited 0.8 Northeast Coast Sealers Co-op Society Limited 0.6 Island Tile and Slate 0.5 Nordco Limited 0.5 Reg Petten 0.5 Sop=s Arm Fisheries (1988) Limited 0.3 Ocean Kist Products (1970) Ltd. 0.3 Trouty Seafoods Limited 0.3 Total 268.0 48 Auditor General of Newfoundland and Labrador

The presence of appropriate collection procedures is important, not only for purposes of reducing receivable balances, but also for use in developing historical collection information which can be used as a basis for establishing an appropriate allowance for doubtful accounts. The submission of complete and accurate information by departments is essential to the preparation of the financial statements of the Province. The lack of adequate collection efforts at departments is a contributing factor in Government s poor performance in collecting amounts owing to it. As part of the audit of the Financial Statements of the Province for the year ended 31 March 2004, we reviewed the submissions made by the various departments to the Government Accounting Division of Treasury Board Secretariat for inclusion in the Province s financial statements. Our review indicated that many of the accounts receivable balances included in submissions had been outstanding for lengthy periods of time, in many cases in excess of one year. Figure 20 indicated that at 31 March 2004, $185 million of the total $501 million in accounts receivable was outstanding in excess of one year. We noted that collection efforts in many of these cases were inadequate. In 2002 Treasury Board Secretariat issued a letter to all deputy ministers regarding accounts receivable collection. The letter, dated 19 August 2002, referred to a decision by Treasury Board relating to a number of initiatives. The initiatives and their status are as follows: h h h Departments were directed to document policies and procedures relating to the collection of accounts receivable. Although a follow-up letter was issued in December 2003, our review disclosed that many departments have not yet documented their accounts receivable procedures. The Department of Finance, in consultation with the Office of the Comptroller General, was to establish a Central Provincial Collector function to provide assistance and training to departments in their collection efforts. However, although officials at the Department of Finance indicated that a plan has been developed, no Central Provincial Collector function has been established to date. The Department of Finance was to reinstate action to seek approval for Provincial participation in the Federal set-off program. However, although this program has been approved, it is still not in place. Auditor General of Newfoundland and Labrador 49

Another initiative that could be utilized by more departments relates to the Office of the High Sheriff of Newfoundland and Labrador. That Office has a Judgment Enforcement Registry that all Government departments could use to register amounts owing to Government. This registry is checked by all financial institutions and other lenders before they will provide credit and, therefore, if used by departments would effectively eliminate or restrict the ability of Government debtors to obtain credit until they settled their debts to the Province. Collecting monies owed on a timely basis is especially important given that the Province is reporting record annual deficits and debt. Recommendations Government should be more diligent in collecting amounts owed to it. The initiatives identified by Treasury Board should be implemented. 5.5 Loan Guarantees A loan guarantee represents an undertaking by the Province that it will pay the outstanding principal and interest relating to a guaranteed obligation in the event of a default by the borrower. These guarantees may be used to support regional development or to provide economic assistance to certain industries or individuals who meet specified criteria. The Province has guaranteed the repayment of principal and interest of certain debentures and bank loans on behalf of municipalities, individuals, and private and Crown corporations. The responsibility for the issuance of these guarantees rests with the Minister of Finance. These guarantees are not recorded as a direct liability of the Province because they become such only in the event of default. Accordingly, outstanding guarantees are disclosed in a schedule to the Consolidated Summary Financial Statements. Figure 22 indicates that, at 31 March 2004, Government had provided guarantees totalling $1.5 billion for debentures and bank loans. 50 Auditor General of Newfoundland and Labrador