Navy Federal Credit Union

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Navy Federal Credit Union Page 1 of 2 MasterCard KEITH D O'NEAL 11900 W OLYMPIC BLVD STE 650 LOS ANGELES CA 90064-1046 ACCOUNT NUMBER ACCESS NUMBER 07550751 XXXXXXXXXXXX0622 SUMMARY OF ACCOUNT ACTIVITY PAYMENT INFORMATION QUESTIONS Previous Balance $487.68 New Balance $483.90 Credit Card Services Payments -$360.46 Minimum Payment Due $20.00 1-888-842-6328 Other Credits -$0.00 Payment Due Date 03/08/2015 Purchases +$350.09 Send Billing Inquiries To: Cash Advances +$0.00 Late Payment Warning: If we do not receive your Navy Federal Credit Union Fees Charged +$0.00 minimum payment by the date listed above, you P.O. Box 3501 Interest Charged +$6.59 may have to pay a $20.00 late fee and your APRs Merrifield VA 22119-3501 may be increased up to the Penalty APR of 18.00%. New Balance $483.90 Send Payments To: Minimum Payment Warning: Making only the minimum Navy Federal Past Due Amount $0.00 payment will increase the interest you pay and P.O. Box 3500 the time it takes to repay your balance. Merrifield VA 22119-3500 Credit Limit $500.00 For example: Available Credit $16.10 To view your account Statement Closing Date 02/11/2015 If you make no You Will Pay And you end online visit Days in Billing Cycle 31 additional Charges the Balance up paying navyfederal.org. using this card shown on this estimated and each month statement in total of... If you would like information about you pay... about... credit counseling services, go to http://www.justice.gov/ust/eo/ Only the min payment 3 years $605 bapcpa/ccde/cc_approved.htm or call 1-888-503-7106. REWARD POINT SUMMARY Start Balance Earned Bonus Redeemed Adjusted Expired/Purged End Balance 2,045 350 0 0 0 0 2,395 Points Expiring By Next Billing Statement: 0 Points Expiring in Two Billing Statements: 0 Points Expiring in Three Billing Statements: 0 Redemptions are not permitted on closed, delinquent, or overlimit accounts. TRANSACTIONS PAYMENTS AND CREDITS Trans Date Post Date Reference No. Description Amount 01/15/15 01/15/15 75422855015067180110000 NFO PAYMENT RECEIVED $177.46-01/30/15 01/30/15 75422855030068010130003 NFO PAYMENT RECEIVED $183.00- TOTAL PAYMENTS AND CREDITS $360.46- PURCHASES AND CASH ADVANCES Trans Date Post Date Reference No. Description Amount 01/11/15 01/12/15 05436845011300101561464 RALPHS #0283 LOS ANGELES CA $10.15 01/13/15 01/15/15 25415755014001001194221 7-ELEVEN 32831 LOS ANGELES CA $1.73 01/16/15 01/19/15 55432865016000929384246 VESTA *T-MOBILE 888-278-3397 OR $40.00 01/16/15 01/19/15 55432865016000924731623 PROMETRIC *EXAM FEE 800-853-6769 MD $109.00 TRANSACTIONS PURCHASES AND CASH ADVANCES Trans Date Post Date Reference No. Description Amount 01/20/15 01/23/15 25536065023101055613774 POPEYES #2495 LOS ANGELES CA $9.22 01/26/15 01/27/15 55309595026206888000977 TACOS POR FAVOR LOS ANGELES CA $7.58 01/27/15 01/28/15 55309595027206888001222 TACOS POR FAVOR LOS ANGELES CA $7.58 01/31/15 02/02/15 05505905032040548993176 MONEY MART - LOAN PAY SALT LAKE CITUT $100.00 01/31/15 02/02/15 25536065033101059666156 POPEYES #2495 LOS ANGELES CA $9.79 02/02/15 02/02/15 55432865033000421941062 VESTA *T-MOBILE 888-278-3397 OR $10.00 02/02/15 02/04/15 55263525034207388701024 TACO BELL #4634 QPS LOS ANGELES CA $10.88 https://myaccounts.navyfederal.org/nfcu/statements/viewstatements 2/17/2015

Navy Federal Credit Union Page 2 of 2 02/03/15 02/04/15 55429505034603666499641 BT TACOSPORFAVOB8JJW2 8887072469 CA $9.37 02/04/15 02/05/15 55432865036000872491796 QUIZNOS #4099 LOS ANGELES CA $12.39 02/04/15 02/06/15 55310205036200688302197 TACO BELL #28711 LOS ANGELES CA $12.40 TOTAL PURCHASES AND CASH ADVANCES $350.09 INTEREST CHARGED Description Amount INTEREST CHARGE-PURCHASES $6.59 TOTAL INTEREST $6.59 2015 TOTALS YEAR-TO-DATE Total Fees charged in 2015 $0.00 Total Interest charged in 2015 $13.99 INTEREST CHARGE CALCULATION Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Percentage Rate Balance Subject to (APR) Interest Rate Interest Charge Type of Balance Purchases 17.99% (v) $439.59 $6.59 Cash Advances 1* 18.00% (v) $0.00 $0.00 Cash Advances 2** 17.99% (v) $0.00 $0.00 (v) = Variable Rate * ATM, Branch, Phone and Online Cash Advances ** Balance Transfers, Convenience Checks and Cash Advances made prior to cash rate increase. https://myaccounts.navyfederal.org/nfcu/statements/viewstatements 2/17/2015

New Balance Áƒƒ @â Account Number 4120 XXXX XXXX 0243 Minimum Payment Due Payment Due Date Amount Enclosed Address Address change? Visit us at: www.usaa.com or complete the form below and return it with your payment. The address change will update ALL USAA products and services associated with your household. City State Zip H Phone ( ) W Phone ( ) $491.36 $15.00 03/11/15 $ To ensure proper credit, please return this portion with your Check or Money Order payment made payable to USAA Savings Bank. DO NOT SEND CASH. USAA CREDIT CARD PAYMENTS 10750 MCDERMOTT FWY SAN ANTONIO TX 78288-0570 FAATFFFDTFDFTTADTTFTATAFFDDTTAFFATTFDDDFFDFFFTTDDATTTDFTAADTDDFAA KEITH D O'NEAL 11900 W OLYMPIC BLVD STE 650 LOS ANGELES CA 90064-1046 FDFDDDFAAAFDDDTDDTDAFDAAAFTTAFDFFDAAFFATAFAFDADAFATATDADTFTATAADF 037065473 412039XXXXXX024300001500000491365 Please detach and mail the coupon above with your payment. Statement closing date 02/13/15 Account Number 4120 XXXX XXXX 0243 Credit limit $500.00 Available credit $8.00 Questions? Visit us at www.usaa.com Questions? Call Customer Service (800) 531-8722 Lost or Stolen Card (800) 531-8722 USAA Documents Online Get statements faster, save paper, and reduce your risk of identity theft with USAA Documents Online. It's free, convenient, and helps us save you money. Log on to usaa.com and sign up today. Or write us at: PO BOX 65020, SAN ANTONIO, TX 78265-5020 Remit payment to: USAA CREDIT CARD PAYMENTS 10750 MCDERMOTT FWY SAN ANTONIO TX 78288-0570 Summary of Account Activity Previous Balance $571.44 Payments - $90.00 Other Credits - $0.00 New Purchases + $0.00 New Cash Advances + $0.00 New Balance Transfers + $0.00 Fees Charged + $0.00 Interest Charged + $9.92 New Balance $491.36 Credit Limit $500.00 Available Credit $8.00 Days in billing cycle 28 Payment Information New Balance $491.36 Minimum Payment Due $15.00 Payment Due Date 03/11/15 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a late fee up to $25.00. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 4 years $755.00 $19.00 3 years $675.00 (Savings = $80.00) If you would like information about credit counseling services, call 1-800-531-1291. Transactions Payments and Credits 01/30 01/30 V #74270820Y2SAPHGTPV USAA.COM PMT - THANK YOU SAN ANTONIO TX $49.00-02/13 02/13 V #74270821Q2SAPHGTVV USAA.COM PMT - THANK YOU SAN ANTONIO TX $41.00- Total Payments And Credits For This Period $90.00- Transactions Total Transactions For This Period $0.00 Fees Total Fees For This Period $0.00 Interest Charged INTEREST CHARGED ON PURCHASES $9.92 INTEREST CHARGED ON CASH ADVANCES $0.00 INTEREST CHARGED ON BALANCE TRANSFERS $0.00 Total Interest For This Period $9.92 5550 C2H 1 7 10 150213 0 PAGE 1 of 4 1 0 1946 7000 A175 O1AB5550

Payment Conditions. Payments must be made in U.S. dollars and drawn on funds on deposit at financial institutions insured by the F.D.I.C. Do not mail cash. Payments received by us by 5 pm central time will be credited as of the same day if the payment is in U.S. dollars and made: By check or money order drawn on a financial institution located in the U.S. or the post office, accompanied only with this payment coupon or your account number, and either mailed to our payment address on the front or delivered in person to us (do not mail cash); Electronically on usaa.com or through a third-party bill paying service; or Telephonically by calling 1-800-531-8722. Payments that we accept that do not meet the above requirements will be credited within 5 days. We reserve the right to withhold credit availability until we confirm receipt of good funds. Account Settlements. You cannot settle your account balance without our written agreement. If you want to settle your account for less than the New Balance (for example if you dispute the amount you owe or you cannot afford to pay what you owe), you must write to us at USAA Credit Card Resolution Services, P.O. Box 34894, San Antonio, TX 78265 and we must agree in writing. Otherwise, we may process your payment and it will not release you from paying the remaining unpaid balance or result in an accord and satisfaction. 2015 Totals Year-to-Date Total fees charged in 2015 $25.00 Total interest charged in 2015 $19.71 Important Messages Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Type of Balance Annual Percentage Rate (APR) Balance Subject to Interest Rate * Interest Charge Regular Purchases (v) 21.90% $543.72 $9.92 Regular Cash Advances (v) 21.90% $0.00 $0.00 The APR for a balance type followed by a (v) is a variable rate. Paying Interest and Your Grace Period: We will not charge you any further interest on your Purchase Balance on this Statement if you pay your entire New Balance by your Payment Due Date of 03/11/15. *Balance Computation Method: Average Daily Balance (including New Purchases). For more information about how we calculate the Balance Subject to Interest Rate and how resulting interest was determined, call (800) 531-8722. Additional Disclosures If your name appears on this statement, our records show that this is your account and that you are liable for paying the New Balance. Information reported to credit bureaus. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report. NOTE: When you pay by check, you authorize us to use information from your check to make a one-time electronic funds transfer from your checking account. Funds may be withdrawn from your account as early as the day we receive your payment and you will not receive your check back from your bank. æˆ @ @Ä @É @è @㈠@è @Æ @Á@Ô @ @è @â If you think there is an error on your bill, write to us at: USAA Credit Card Services, P.O. Box 65020, San Antonio, TX 78265-5020. In your letter, give us the following information: Account information: Your name and account number. Dollar amount: The dollar amount of the suspected error. Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors @ K You may call us at 1-800-531-USAA(8722) or notify us electronically at usaa.com, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: We cannot try to collect the amount in question, or report you as delinquent on that amount. The charge in question may remain on your statement, and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount. While you do not have to pay the amount in question, you are responsible for the remainder of your balance. We can apply any unpaid amount against your credit limit. è @Ù ˆ @É @è @Á @Ä @æ ˆ@è @à @à @ ƒˆ If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all of the following must be true: Additional Disclosures continue on next page. 5550 C2H 1 7 10 150213 0 PAGE 2 of 4 1 0 1946 7000 A175 O1AB5550

Account Summary Statement closing date 02/13/15 Account Number 4120 XXXX XXXX 0243 Payment due date 03/11/15 Additional Disclosures (continued) 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify. 3. You must not yet have fully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, contact us @ at: USAA Credit Card Services, P.O. Box 65020, San Antonio, TX 78265-5020. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. Ó @ @ä ˆ @ä If you notice the loss or theft of your credit card or a possible unauthorized use of your card, call us immediately at 1-800-531-USAA(8722) (overseas, call collect, (210)491-9097). You may also contact us on the Web at www.usaa.com or write to us at: USAA Credit Card Services, P.O. Box 65020, San Antonio, TX 78265-5020. With our Zero Liability Policy, you are not liable for Unauthorized Use of your Card. During any period when your account has a temporary SCRA, Deployment, or PCS rate in effect, the Balance Transfer Fee and the Cash Advance Fee on Convenience Checks (and on all Cash Advances for SCRA) will be waived. Ô ƒˆ @à If you become entitled to a credit from any person who accepts your card, that person must transmit a credit statement to us within seven business days. We must credit your account within three business days following receipt of the credit statement. You are not responsible for payment of any interest or other charges resulting from any failure to comply with these requirements. USAA credit cards are issued by USAA Savings Bank. Important Account Information Due to federal regulations, we can no longer offer the Pay-Ahead Program on your account. Under the Pay-Ahead Program, if you paid more than the minimum payment due, you were permitted to skip some or all of your next two minimum payments. You will now be required to make your full minimum payment each month. 5550 C2H 1 7 10 150213 0 PAGE 3 of 4 1 0 1946 7000 A175 O1AB5550

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