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Banking Services Fees and Charges (Effective 1 May 2014) A. Deposit Services B. Remittances and Foreign Exchange Services C. Securities and Investment Funds Services D. Credit Card Services (including Spending Card) E. Lending Services F. Integrated Account Services and Privileges The information in this guide is for customer s reference with regard to the charges for various services offered by Hang Seng Bank Limited (the Bank ). The Bank reserves the right to revise any fees, charges, special offers and other services from time to time. The Bank reserves the right to levy a charge on transactions conducted. For charges not listed in this guide, please contact our branches for details. PPL489R39 (05/2014) (LT) v.2

A. Deposit Services Current Accounts Cheque Mark Good sent by customer sent by Bank Cheque Book(s) delivery by Courier Service (1) Service Cheque Returned due to insufficient funds due to other reasons due to cheque amount exceeding RMB80,000 Unauthorised Overdraft Stop Cheque Payment Instruction RMB Cheque Handling Fee autosweeping to cover insufficient funds switching of deposit by customer to cover insufficient funds Charge HK$150 per cheque (RMB 200**) HK$70 per cheque (RMB 50**) RMB 200 per cheque*** HK$120 per item plus interest* on overdrawn balance HK$100 per cheque 1% of the total amount of transfer (min RMB: 200) 1% of the deposit to cover the insufficient funds of current account (min RMB: 200) HK$60 per cheque HK$200 per cheque HK$25 per item * Interest is calculated daily and charged monthly at the Bank s prevailing interest rate. ** Only applicable to RMB Current Account. *** Only applicable to holders of Hong Kong Identity Card who conduct RMB cheque payment for the acquisition of customer goods and / or services within the Guangdong Province (including Shenzhen) in the Mainland China. Issuing RMB cheque for payment for the acquisition of consumer goods and / or services within the Guangdong Province (including Shenzhen) in the Mainland China is not applicable to personal customers who are a nonhong Kong Identity Card holder. PPL489R39 (05/2014) (LT) v.2 1 This page has been revised since 1 August 2012.

A. Deposit Services (cont d) Inactive Account Service Charges (2)(3) Service Low Balance Inactive Hong Kong Dollar Savings/Current Account inactive for two years and balance below HK$2,000 Charge For over 2 years HK$100 semiannually Low Balance Inactive RMB Savings/Current Account For over 2 years inactive for two years and balance below RMB 2,000 RMB 50 semiannually Low Balance Foreign Currency Savings and Foreign Currency Deposit/Current Account inactive for two years and balance below U.S. Dollar 300 Pound Sterling 200 Euro 200 Canadian Dollar 400 Swiss Franc 400 Australian Dollar 400 New Zealand Dollar 400 South African Rand 1,500 Thai Baht 10,000 Japanese Yen 50,000 For over 2 years (4) Payable semiannually USD 20 GBP 20 EUR 20 CAD 20 CHF 20 AUD 20 NZD 20 ZAR 60 THB 1,000 JPY 2,000 Service charges shall not be applicable if deposit in any one of these currencies is above the stipulated deposit level of the respective currency under the Multiforeign Currency Passbook Savings Account. (1) Fee waiver is for the Integrated Account of Prestige Banking and is not applicable to other account(s) under the name of the same customer. (2) It is not applicable to personal customers. (3) Excludes Integrated Account and FlexiForex / ProForex / FlexiGold / ProGold Trading Account and Hang Seng FX and Precious Metal Margin Trading Services / Hang Seng Advanced FX and Precious Metal Margin Trading Services Account. (4) Applicable to all Foreign Currency Account. PPL489R39 (05/2014) (LT) v.2 2 This page has been revised since 9 August 2013.

A. Deposit Services (cont d) Account Closure Improperly conducted account closed by the Bank HK$150 annually Within three months of the date of its opening Savings Account HK$50 per account Current/Integrated Account HK$200 per account HK Dollar Savings Deposit Rates Account Balance (HK$) Deposit Rate HK$150,000 and above 0.01% HK$10,000 to HK$149,999 0.01% HK$5,000 to HK$9,999 0.01% HK$1,000 to HK$4,999 0% Below HK$1,000 0% US Dollar Savings Deposit Rates Account Balance (US$) Deposit Rate US$1,000 and above 0.001% Below US$1,000 0% RMB Dollar Savings Deposit Rates Account Balance (RMB) Deposit Rate RMB 5,000 and above 0.25% Below RMB 5,000 0% PPL489R39 (05/2014) (LT) v.2 3 This page has been revised since 2 April 2011

A. Deposit Services (cont d) Low Balance Foreign Currency Savings Deposit Rates Foreign Currency Savings Account with balance below USD EUR CHF NZD THB Account Balance 1,000 200 500 500 10,000 GBP CAD AUD ZAR JPY 200 500 500 2,000 30,000 Deposit Rate 0% PPL489R39 (05/2014) (LT) v.2 4 This page has been revised since 2 April 2011

A. Deposit Services (cont d) Service Replacement of Hang Seng Card (1)(8) / Integrated Account Card of Prestige Banking / Integrated Account Card of Preferred Banking / Integrated Account Card / M.I. Kid AssetBuilder Card / Green Banking Smart Card Report Loss of Passbook (1)(8) / Chop (1) Gift Cheque (1)(2)(3) Cashier s Order issuance (4)(7) report loss repurchased (2) Local Interbank Transfer Services outward etransfer (via Electronic Clearing System ECG) via Personal ebanking / Business ebanking: Express Transfer (via Clearing House Automated Transfer System CHATS) via Personal ebanking / Business ebanking / Hang Seng HSBCnet # : Via other channels: inward (6) # Channels subscribed by customers Others HK$50 per card HK$100 per account HK$10 per cheque Charge Account Holder HK$50 per cheque NonAccount Holder (7) HK$100 per cheque HK$60 per cheque (Plus: HK$300 payable to Clearing House of HKAB) Handling charge HK$50 per cheque HK$35 per item HK$55 per item HK$190 per item (5) (An extra charge of HK$100 will be levied for instruction containing Chinese characters) HK$15 per item (5) Reference Letter Certificate of Account Balance Banker s Endorsement on Customer s Signature Cheque send to Guangdong and / or Shenzhen for cheque clearing Currency of Cheque HK$ US$ HKD Macau Cheque Encashment HK$300 per letter (HK$20 for each additional letter if several letters are issued at one time) HK$100 per certificate (HK$100 for each additional account) HK$150 per item GD HK$50 N.A. SZ HK$50 HK$100 HK$60 per transaction plus 0.25% on deposit amount (Min.: HK$160 per transaction) (1) Fee waiver is for customers with Senior Citizen Cards or customers aged 65 or above. (2) Fee waiver is for the Prestige Banking Customers. (3) Preferred Banking and Green Banking Customers can enjoy a privileged service charge of HK$5. (4) Prestige Banking Customers can enjoy a privileged service charge of HK$25, and fee waiver is for customers with Senior Citizen Cards or customers aged 65 or above. No privilege or fee waiver will be given to the issuance of Cashier s Order for the purpose of IPO subscription. (5) or its equivalent in the relevant currency. The exchange rate is determined by Hang Seng Bank Limited from time to time. (6) Fee waiver is for the Integrated Account of Prestige Banking and is not applicable to other account(s) under the name of the same customer. (7) RMB Cashier s Order: This service is not available to nonaccount holder. (8) Exemptions apply to customers aged below 18, recipients of Comprehensive Social Security Assistance (supporting documents required) and persons who present a proof of disability document (e.g. document of receiving government disability allowance). PPL489R39 (05/2014) (LT) v.2 5 This page has been revised since 1 July 2013.

A. Deposit Services (cont d) Others Service Company Search Fee local company overseas company FATF Member Countries (1) NonFATF Member Countries (1) Bank Confirmation for Audit Purpose Account History Record of Savings or Time Deposit Accounts for 1/2/3 year(s) for more than 3 years Photocopying of: statement (per cycle) (No service charge for applying a copy of the consolidation statement listing the unposted items of passbook account.) cheque/voucher/transaction adv (per copy) HK$150 per account Charge HK$2,000 per account HK$8,000 per account HK$200 per account balance (Max.: HK$1,200 ; Min.: HK$400) Additional copies: HK$100 per copy HK$250/HK$750/HK$1,000 per account HK$1,000 per year thereafter HK$50 per cycle or per copy Issuance of Overdraft Interest Statement (per cycle) Coin Changing Charges (2) Standing Instruction: set up / amendment (3)(4) returned due to insufficient funds HK$300 per copy HK$2 per sachet HK$70 per item transfer to Hang Seng Bank HK$100 per item transfer to other banks HK$150 per item Handling Letter of Instruction for Fund Transfer HK$150 per transfer Set Up Direct Debit Authorisation (5) Transfer to Hang Seng Bank Nil Transfer to other banks HK$30 per item (Transfers to HKSAR Government, Public Utilities, Educational, Charitable Institutions and The Hong Kong Jockey Club are exempted) Autopay Returned Due to Insufficient Funds Special Mailing Instruction HK$150 per item HK$1,000 per account per year Bulk Cheque Deposit per customer per day Up to 30 pieces Over 30 pieces Bulk Cash Deposit per customer per day (Applicable to all currencies) Up to 500 pieces of notes Over 500 pieces of notes Bulk Coins Deposit per customer per day Up to 500 coins Over 500 coins Free HK$1 per additional cheque (6) Free 0.25% on deposit amount (min. HK$50) Free 2% on deposit amount (min. HK$50) PPL489R39 (05/2014) (LT) v.2 6 This page has been revised since 1 May 2014.

Transaction Charges ATM Savings Account Counter Service Fee transfer / cash withdrawal (7)(8) Below Balance Service Fee (9) HKD Passbook / Statement Savings Account ATM Passbook / ATM Statement Savings Account Personal data access request A. Deposit Services (cont d) Service Others The Bank reserves the right to levy a charge on transactions conducted HK$20 per transaction Charge HK$50 per month if average daily balance of account below HK$5,000 Not subject to Below Balance Service Fee Circumstantial ( maximum HK$500 per request) (10) HKD account transactions conducted through branches per 50 transactions or below Free customer per calendar month (11) Above 50 transactions HK$30 per transaction Late payment for safe deposit box rental fee (12) HK$50 (1) For member list of Financial Action Task Force (FATF), please refer FATF organization website for details. (2) Prestige Banking Customers can enjoy a privileged service charge of HK$1 per sachet. (3) Standing Instruction set up fee waiver is for the Integrated Account of Prestige Banking, Preferred Banking and Green Banking and is not applicable to other account(s) under the name of the same customer. Standing Instruction amendment fee waiver is for the Integrated Account of Prestige Banking and is not applicable to other account(s) under the name of the same customer. (4) Fee waiver is for customers with Senior Citizen Cards or customers aged 65 or above. (5) Fee waiver is for Integrated Account of Prestige Banking, Preferred Banking, Green Banking and Integrated Account and is not applicable to other account(s) under the name of the same customer. If there is no transaction recorded under this direct debit authorization for more than two years, the Bank may cancel this direct debit authorization without giving any notice. (6) if all cheques are deposited into the same account as one single transaction. (7) If the account is maintained as an ATM Savings Account as at the 1st calendar day of the month, all related transactions within that whole month will be subject to the ATM Savings Account Counter Service Fee regardless of whether the account type is changed within the month, and the fee will be debited from the account on the 8th business day of the following month. (8) Exemptions apply to senior citizens (aged 65 or above), customers aged below 18, recipients of Comprehensive Social Security Assistance (supporting documents required), persons who present a proof of disability document (e.g. document of receiving government disability allowance), or customers with any of the following products/services: Prestige Banking, Preferred Banking, Integrated Account, M.I. Kid AssetBuilder, Integrated Business Solutions ( IBS ) Account, overdraft facilities, loans, mortgages, investment funds, securities, monthly investment plans, life insurance, time deposits and the Hang Seng Credit Card principal card with a finance charge or cash advance transaction. (9) Exemptions apply to senior citizens (aged 65 or above), customers aged below 21, recipients of Comprehensive Social Security Assistance (supporting documents required), persons who present a proof of disability document (e.g. document of receiving government disability allowance), or customers with any of the following products/services: Prestige Banking, Preferred Banking, Integrated Account, M.I. Kid AssetBuilder, Integrated Business Solutions ( IBS ) Account, overdraft facilities, loans, mortgages, investment funds, securities, monthly investment plans, life insurance, time deposits and the Hang Seng Credit Card principal card with a finance charge or cash advance transaction. (10) This standard concessionary charge only applies to the first time and normal data access request. In other cases, the Bank reserves the right to charge the actual commercial cost incurred without applying a cap to the charge. However, in any case, the Bank will inform the data requestor individually the actual handling charge and will only process the request upon receiving the requestor s acceptance. (11) The total number of counter transactions includes all HKD account transactions made under the same customer name. Customers may also need to pay the relevant fee when conducting certain banking transactions, e.g. the counter transaction fee for ATM Savings Accounts, etc. The above mentioned service charge is applicable to Personal Customers only and the Bank reserves the right to change the maximum monthly counter transaction limit for individual customers. Commercial customers will be notified individually of their monthly quota of free counter transactions by mail. (12) Overdue handling fee of HK$50 will be levied if the customer pays the safe deposit box rental fee later than 2 months from the due date. PPL489R39 (05/2014) (LT) v.2 7 This page has been revised since 2 September 2013.

A. Deposit Services (cont d) Others International ATM Signages Location Handling Fee for Each Cash Withdrawal Banking Services HSBC ATM Network Asian Countries (Brunei, China [excluding Hong Kong Special Administrative Region], Macau, Malaysia, Philippines, Thailand, Singapore, Indonesia, Sri Lanka, etc.) and Middle East Canada United States (New York) United Kingdom (London, Wales, etc.) HK$20 Cash withdrawal, balance enquiry, funds transfer (1) and statement / cheque book request Cash withdrawal Cash withdrawal and balance enquiry Cash withdrawal and balance enquiry Mexico, Argentina, Brazil, Panama, France, Malta, Greece, Turkey HK$30 Cash withdrawal and balance enquiry Worldwide (Australia, Canada, China [including Hong Kong and the Mainland China], Japan, Mexico, Singapore, Taiwan, UK, US, etc.) HK$30 Cash withdrawal and balance enquiry Plus System ATM Network CUP ATM Network Worldwide the China Region (includes Hong Kong, Macau and Mainland China), Japan, Singapore, Korea, Thailand, Vietnam, the Philippines, United States, Germany, Spain, Luxembourg, Belgium, France, Turkey, Switzerland, Australia, Italy and Russia etc. HK$15 Cash withdrawal and balance enquiry in most countries / regions (1) You can only transfer money between accounts on the same card at ATMs in Macau. Note: Cash withdrawals made overseas will be paid in local currencies and the daily withdrawal limit is HK$20,000 equivalent. Due to the different dispensing limits of ATMs at different locations, you may have to perform more than one transaction in order to obtain the amount of cash you require. The amount withdrawn from HSBC, Plus System and CUP ATMs will be converted to Hong Kong Dollar at the prevailing exchange rate of the transaction date and debited from your account together with the handling fee of HK$20 / HK$30 (HSBC), HK$30 (Plus System), and HK$15 (CUP) respectively. Most Plus System and CUP ATMs enable you to make balance equiries and withdraw cash from your accounts linked to your card. All charges are subject to change from time to time. PPL489R39 (05/2014) (LT) v.2 8

B. Remittances and Foreign Exchange Services Service Outward Remittances Charge Remarks Telegraphic Transfer issuance (1) other remittance services Remit to / Hang Seng ebanking / Branch / channels Hang Seng HSBCnet other Channels (2) Remit to a HK$80 (3) HK$190 beneficiary account with Hang Seng in Mainland China / Macau Remit to a beneficiary HK$110 HK$220 account with another bank in Hong Kong / Mainland China / Taiwan / Macau Remit to a beneficiary HK$110 HK$220 account in other (HKD and domicile currency) countries HK$260 (4) (Nondomicile currency) Plus Correspondent Bank Charges: (a) If charge to beneficiary s account: subject to correspondent bank charges (b)if charge to applicant s account: For remit to Australia, UK, Canada, USA in domicile currency: HKD130 For remit USD to countries outside USA: USD35 For others: subject to correspondent bank charges Amendment / cancellation HK$200 (Plus cable charge (if any) HK$100) Cable enquiry HK$100 (Plus foreign bank charges, min. HK$250 per transaction) An extra charge of HK$150 will be levied for instruction containing Chinese (Exempted for HKD remittance to Macau) An extra charge of HK$40 will be levied on each remittance instruction requesting same day processing submitted via the Bank s branches after 12 noon from Mondays to Fridays (i.e. business days) Demand Draft issuance (5) stoppayment Handling charge Handling charge Cable charge HK$100 Plus: Foreign bank charges HK$100 HK$300 An additional commission of 0.25% on HKD demand draft issuance (maximum: HK$1,000; minimum: HK$120) repurchased Handling charge HK$100 amendment Handling charge HK$100 PPL489R39 (05/2014) (LT) v.2 1 This page has been revised since 1 March 2014.

B. Remittances and Foreign Exchange Services (cont d) Inward Remittances Service Charge Credit to account with Hang Seng Bank (6) Handling charge HK$60 Onward transfer to other local banks (7) Handling charge (7) HK$150HK$300 (1) Remittance to the Mainland China or other places outside Hong Kong for nonhong Kong Identity Card holder is subject to local rules and requirements of Mainland China or the relevant jurisdictions. Outward remittance may be rejected due to local regulatory requirements and rules and subject to charges applicable to returned remittance. (2) other channels include Phone Banking and Remittance by Standing Instruction etc (3) Prestige Banking customer enjoys fee waiver for a remittance via Integrated Account of Prestige Banking by Personal ebanking to a beneficiary account with Hang Seng Bank (China) Limited or Macau Branch. (4) Prestige Banking customer enjoys a privileged charge HK$220 for the nondomicile currency remittance conducted via Integrated Account of Prestige Banking through Hang Seng branch to an account with a bank in any location apart from Hong Kong / Mainland China / Taiwan / Macau. (5) Prestige Banking Customers can enjoy a privileged service charge of HK$50. (6) Fee waiver is for the Integrated Account of Prestige Banking and is not applicable to other account(s) under the name of the same customer. (7) The handling charge for onward transfer to other banks is dependent on the method for the onward transfer, and is exclusive of any charges levied or to be levied by any correspondence bank and/or beneficiary bank. PPL489R39 (05/2014) (LT) v.2 2 This page has been revised since 1 March 2014.

B. Remittances and Foreign Exchange Services (cont d) Foreign Currency Notes/Cheques Exchange Service Charge Remarks Foreign Currency Notes Purchase/Sale Currency Cheques encashment deposit into HKD/FCY T/T/USD notes account Local USD Clearing Cheques deposit into HKD /USD T/T account deposit into USD notes account Account Holder RMB Free Other Currencies > HK$3,000 equivalent Free HK$3,000 equivalent HK$50 Per Transaction USD 0.25% Other currencies 0.375% (Min.: HK$60 per transaction) 0.25% of deposit amount (Min.: HK$60 per transaction) for Prestige (1) / Preferred (2) / Green (2) Banking Customers Overseas Foreign Foreign Cheques returned unpaid Handling charge per cheque Plus: Foreign bank charges and Interest HK$150 Interest shall be calculated at the prevailing bills advance rate of the related currency from the date of purchase Foreign Cheques collection Handling charge per cheque Plus: Postage for registered airmail Foreign bank charges HK$200 Charges shall be collected irrespective of nonvalid payment of the cheques Foreign Currency Notes deposit into /withdraw from T/T account No Fees up to (per account per day): Prestige Other Customers Customers AUD 1,500 1,500 CAD 1,500 1,500 CHF 1,000 500 EUR 1,500 1,000 GBP 1,500 1,000 JPY 300,000 150,000 NZD 2,000 2,000 THB 20,000 10,000 USD 7,500 1,500 ZAR 1,000 500 If the singleday total deposits/ withdrawals exceeds these amount, handling fee will apply as follows: Notes deposits/ withdrawals: 0.25% of the total amount that day Handling fee waived for RMB notes deposit/ withdrawal (1) Fee waiver is for the Prestige Banking Customers. (2) Fee waiver is for the Preferred Banking and Green Banking Customers. PPL489R39 (05/2014) (LT) v.2 3 This page has been revised since 1 March 2014.

C. Securities and Investment Funds Services Local Securities (1) Trade Related Services Securities Listed on HKEx Service Handling Charge Min Max Brokerage Fee (Only applicable to Hang Seng Personal ebanking / Automated Securities Trading Hotline) 0.25% for any transaction amount HK$100 NonListed RMB Bond Others Bond CD/Other Structured Product (2) Brokerage Fee (Only applicable to Manned Securities Trading Hotlines / Branches)* 0.3% for transaction amount below HK$100,000. 0.25% for transaction amount equal to or above HK$100,000. HK$100 Exchange Listed Notes and Bonds 0.2% of transaction amount HK$100 N.A. N.A. Transaction Levy (collected by SFC) 0.003% of transaction amount Trading Fee (collected by HKEx) 0.005% of transaction amount Stamp Duty (collected by HKSAR Government) HK$1 for every HK$1,000 of transaction amount or part thereof Deposit Charge for Purchase Orders (3)(4) HK$5/lot Prestige Banking: HK$2.5/lot waived if securities are sold before settlement HK$30 HK$188 Application of Newlylisted Securities/Notes Subscribe under Hang HK$100 per application Seng Nominee Subscribe in client's HK$50 per application own name with endorsement of the Bank N.A. N.A. 1 (1) Not applicable to locally listed overseas securities and Renminbi denominated Securities. All charges are calculated on each securities each transaction basis, except for those items with other charge basis specified. (2) Other structured products include equitylinked investment, equitylinked notes and equitylinked deposits, etc. (3) Prestige Banking Customers can enjoy preferential custody fee and deposit charge for purchase orders and 1,000 free realtime quotes. (4) Not applicable to ibond. Customers may be required to pay the costs, fees and charges incurred or charged by third parties in relation to the provision of securities trading, custodian and/or nominee services by the Bank. Such third party costs, fees and charges are subject to change without prior notice and will be determined by the Bank. All fees and charges determined by The Government of Hong Kong Special Administrative Region/HKEx/SFC are subject to change without prior notice. Hang Seng Bank Limited reserves the right to revise any charges, special offers and other services from time to time. * Remarks: Not applicable to the securities orders placed via Relationship Mangers of Corporate Wealth Management Services. This page has been revised since 1 March 2014. PPL489R39 (05/2014) (LT) v.2

C. Securities and Investment Funds Services (cont d) Local Securities (1) Service Scrip Handling & SettlementRelated Services Physical scrip deposit Deposit Fee HK$30/securities/ transaction Transfer deed HK$5 for each transfer deed stamp duty (collected by HKSAR Government) Physical scrip withdrawal Withdrawal Fee HK$7.5/lot Through Central Clearing and Settlement System (CCASS) Deposit Fee Free Withdrawal Fee HK$7.5/lot Transfer of Entitlement (from one customer to another) Transfer in / out Fee with other custodian Account Maintenance Custody Fee (3)(4) (custody fee will only be charged once even though the securities account hold both securities and bonds during that month) Handling Charge Securities Listed on HKEx a) 0.125% of transfer value (both parties are required to pay) b) Stamp Duty (collected by HKSAR Government): HK$1 for every HK$1,000 of transaction amount or part thereof (both parties are required to pay) c) Withdrawal Fee: HK$7.5/lot d) Transfer deed stamp duty (collected by HKSAR Government): HK$5 for each transfer deed e) Physical Scrip Deposit Fee: HK$30/securities/ transaction Non Central Clearing and Settlement System (Non CCASS) Transfer N.A. HK$25/month Prestige Banking: HK$15/month no custody fee will be applied to account with no holdings and transactions during that month Min HK$50 HK$50 HK$100 HK$50 Max RMB Bond NonListed N.A. Others Bond Free HK$25/month Prestige Banking: HK$15/month CD/Other Structured Product (2) N.A. HK$500 / instruction N.A. Free (1) Not applicable to locally listed overseas securities and Renminbi denominated Securities. All charges are calculated on each securities each transaction basis, except for those items with other charge basis specified. (2) Other structured products include equitylinked investment, equitylinked notes and equitylinked deposits, etc. (3) Prestige Banking Customers can enjoy preferential custody fee and deposit charge for purchase orders and 1,000 free realtime quotes. (4) Not applicable to ibond. Customers may be required to pay the costs, fees and charges incurred or charged by third parties in relation to the provision of securities trading, custodian and/or nominee services by the Bank. Such third party costs, fees and charges are subject to change without prior notice and will be determined by the Bank. All fees and charges determined by The Government of Hong Kong Special Administrative Region/HKEx/SFC are subject to change without prior notice. Hang Seng Bank Limited reserves the right to revise any charges, special offers and other services from time to time. PPL489R39 (05/2014) (LT) v.2 2 This page has been revised since 1 January 2013.

C. Securities and Investment Funds Services (cont d) Local Securities (1) Service Handling Charge Min Max Nominee Services and Corporate Actions Collection of Dividends/Interest (3) Scrip Dividends Cash Offer Privatisation (Receipt of Cash) Conversion of Warrants (Cash Settled) Receipt of Bonus Issues Shares Consolidation/ Splitting Right Issues/ Open Offer Conversion of Warrants/ Privatisation (Receipt of Securities) Maturity Redemption of Exchange Listed Notes and Bonds (3) Other Services Unclaimed Benefit Entitlement Dividend Bonus Issue Dual Tranche, Dual Counter Transfer (From HKDTraded Shares / ETF to RMBTraded Shares / ETF) Certificate of Account Balance Reissuance of Transaction Advice Photocopying of: Statement (per cycle) 0.5% on amount collected HK$50/transaction Securities Listed on HKEx 0.2% of redemption amount HK$150/transaction plus relevant CCASS charges plus 0.5% on amount collected HK$50 per distribution HK$30 / securities or ETF / transaction RMB Bond NonListed Others Bond CD/Other Structured Product (2) HK$30 HK$2,000 Free Free N.A. N.A. HK$300 HK$30 HK$100 per certificate (HK$100 for each additional account) HK$100 per copy HK$50 per cycle HK$2,000 Free N.A. N.A. N.A. N.A. (1) Not applicable to locally listed overseas securities and Renminbi denominated Securities. All charges are calculated on each securities each transaction basis, except for those items with other charge basis specified. (2) Other structured products include equitylinked investment, equitylinked notes and equitylinked deposits, etc. (3) Not applicable to ibond. Customers may be required to pay the costs, fees and charges incurred or charged by third parties in relation to the provision of securities trading, custodian and/or nominee services by the Bank. Such third party costs, fees and charges are subject to change without prior notice and will be determined by the Bank. All fees and charges determined by The Government of Hong Kong Special Administrative Region/HKEx/SFC are subject to change without prior notice. Hang Seng Bank Limited reserves the right to revise any charges, special offers and other services from time to time. PPL489R39 (05/2014) (LT) v.2 3 This page has been revised since 1 April 2013.

C. Securities and Investment Funds Services (cont d) Renminbi Denominated Securities/ Bonds/ ETF Listed on Stock Exchange of Hong Kong Limited (HKEx) Service Handling Charge Min Max (A) TradeRelated Services Brokerage Fee (Only applicable to Hang Seng Personal ebanking / Automated Securities Trading Hotline. Any preferential brokerage or brokerage exemption is not applicable.) Brokerage Fee (Only applicable to Manned Securities Trading Hotlines / Branches. Any preferential brokerage or brokerage exemption is not applicable.) 0.25% for any transaction amount (Remark: For MOF bond 2 is 0.2% for any transaction amount) 85 0.3% for transaction amount below RMB100,000. 0.25% for transaction amount equal to or above RMB100,000. (Remark: For MOF bond 2 is 0.2% for any transaction amount) 85 RMB Bond (NonListed) N.A. Transaction Levy 1 (collected by Securities and Futures Commission (SFC)) 0.003% of transaction amount Trading Fee 1 (collected by HKEx) 0.005% of transaction amount Stamp Duty 1 (collected by HKSAR Government) 0.1% of transaction amount Deposit Charge for Purchase Orders 5/lot (not applicable to MOF bond 2, waived if securities are sold before settlement) 25 160 Customers may be required to pay the costs, fees and charges incurred or charged by third parties in relation to the provision of securities trading, custodian and/or nominee services by the Bank. Such third party costs, fees and charges are subject to change without prior notice and will be determined by the Bank. All fees and charges determined by The Government of Hong Kong Special Administrative Region/HKEx/SFC are subject to change without prior notice. Note 1. Please note that the Bank will debit the transaction levy, trading fee and stamp duty for Renminbi ( RMB ) denominated securities listed on HKEx from customers in RMB based on the calculation provided in the above table and such fees and charges will be paid to the relevant authorities in HKD based on the exchange rate prescribed by the relevant authorities. If there are insufficient funds in your Renminbi settlement account to settle the related fees and charges, the Bank shall have the right to collect such fees and charges in HKD from any of your HKD account. 2. Offshore RMB Bond Issued by The Ministry of Finance of the People s Republic of China. Hang Seng Bank Limited reserves the right to revise any charges, special offers and other services from time to time. PPL489R39 (05/2014) (LT) v.2 4 This page has been revised since 1 March 2014.

C. Securities and Investment Funds Services (cont d) Renminbi Denominated Securities/ Bonds/ ETF Listed on Stock Exchange of Hong Kong Limited (HKEx) Service Handling Charge Min Max (B) Scrip Handling & SettlementRelated Services Physical scrip deposit Deposit Fee HK$30/securities/ transaction Transfer deed stamp duty (collected by HKSAR Government) HK$5 for each transfer deed Physical scrip withdrawal Withdrawal Fee HK$7.5/lot HK$50 Through Central Clearing and Settlement System (CCASS) Deposit Fee Free Withdrawal Fee HK$7.5/lot HK$50 Non Central Clearing and Settlement System (Non CCASS) Transfer Transfer in / out Fee with other custodian N.A. RMB Bond (NonListed) N.A. HK$500/ instruction Customers may be required to pay the costs, fees and charges incurred or charged by third parties in relation to the provision of securities trading, custodian and/or nominee services by the Bank. Such third party costs, fees and charges are subject to change without prior notice and will be determined by the Bank. All fees and charges determined by The Government of Hong Kong Special Administrative Region/HKEx/SFC are subject to change without prior notice. Note 1. Please note that the Bank will debit the transaction levy, trading fee and stamp duty for Renminbi ( RMB ) denominated securities listed on HKEx from customers in RMB based on the calculation provided in the above table and such fees and charges will be paid to the relevant authorities in HKD based on the exchange rate prescribed by the relevant authorities. If there are insufficient funds in your Renminbi settlement account to settle the related fees and charges, the Bank shall have the right to collect such fees and charges in HKD from any of your HKD account. 2. Offshore RMB Bond Issued by The Ministry of Finance of the People s Republic of China. Hang Seng Bank Limited reserves the right to revise any charges, special offers and other services from time to time. PPL489R39 (05/2014) (LT) v.2 5 This page has been revised since 1 March 2014.

C. Securities and Investment Funds Services (cont d) Renminbi Denominated Securities/ Bonds/ ETF Listed on Stock Exchange of Hong Kong Limited (HKEx) Service Handling Charge Min Max (C) Account Maintenance Custody Fee (Custody Fee will only be charged once even though the securities account hold both securities and bonds during that month. No custody fee will be applied to account with no holdings and transactions during that month) (D) Nominee Services & Corporate Actions Collection of Dividends/Interest Scrip Dividends Cash Offer Privatisation (Receipt of Cash) Conversion of Warrants (Cash Settled) RMB Bond (NonListed) General Customers: HK$25/month Prestige Banking: HK$15/month (not applicable to MOF Bond 2 ) Free 0.5% on amount collected (not applicable to MOF Bond 2 ) 25 1700 Free Receipt of Bonus Issues Shares Consolidation/ Splitting Right Issues/ Open Offer Conversion of Warrants/ Privatisation (Receipt of Securities) 40/transaction Maturity Redemption of Exchange Listed Notes and Bonds 0.2% of redemption amount (not applicable to MOF Bond 2 ) 250 Free N.A. Customers may be required to pay the costs, fees and charges incurred or charged by third parties in relation to the provision of securities trading, custodian and/or nominee services by the Bank. Such third party costs, fees and charges are subject to change without prior notice and will be determined by the Bank. All fees and charges determined by The Government of Hong Kong Special Administrative Region/HKEx/SFC are subject to change without prior notice. Note 1. Please note that the Bank will debit the transaction levy, trading fee and stamp duty for Renminbi ( RMB ) denominated securities listed on HKEx from customers in RMB based on the calculation provided in the above table and such fees and charges will be paid to the relevant authorities in HKD based on the exchange rate prescribed by the relevant authorities. If there are insufficient funds in your Renminbi settlement account to settle the related fees and charges, the Bank shall have the right to collect such fees and charges in HKD from any of your HKD account. 2. Offshore RMB Bond Issued by The Ministry of Finance of the People s Republic of China. Hang Seng Bank Limited reserves the right to revise any charges, special offers and other services from time to time. PPL489R39 (05/2014) (LT) v.2 6 This page has been revised since 1 January 2013.

C. Securities and Investment Funds Services (cont d) Renminbi Denominated Securities/ Bonds/ ETF Listed on Stock Exchange of Hong Kong Limited (HKEx) Service Handling Charge Min Max (E) Other Services Unclaimed Benefit Entitlement Application of Newlylisted Securities/Notes Transfer of Entitlement (from one customer to another) 130/transaction plus relevant CCASS charges plus: a) Dividend: 0.5% on amount collected 25 1700 b) Bonus Issue: 40 per distribution Subscribe under Hang Seng Nominee: 85 per application Subscribe in client s own name with endorsement of the Bank: 45 per application a) 0.125% of transfer value (both parties are required to pay) 85 b) Stamp Duty (collected by HKSAR Government): HK$1 for every HK$1,000 of transaction amount or part thereof (both parties are required to pay) c) Withdrawal Fee: HK$7.5/lot HK$50 d) Transfer deed stamp duty (collected by HKSAR Government): HK$5 for each transfer deed e) Physical Scrip Deposit Fee: HK$30 / securities / transaction RMB Bond (NonListed) N.A. MOF Bond 2 Transfer (Between Central Money Market Unit {CMU} and CCASS) Dual Tranche, Dual Counter Transfer (From RMBTraded Shares / ETF to HKDTraded Shares / ETF) HK$100 / securities or bonds / transaction HK$30 / securities or ETF / transaction Customers may be required to pay the costs, fees and charges incurred or charged by third parties in relation to the provision of securities trading, custodian and/or nominee services by the Bank. Such third party costs, fees and charges are subject to change without prior notice and will be determined by the Bank. All fees and charges determined by The Government of Hong Kong Special Administrative Region/HKEx/SFC are subject to change without prior notice. Note 1. Please note that the Bank will debit the transaction levy, trading fee and stamp duty for Renminbi ( RMB ) denominated securities listed on HKEx from customers in RMB based on the calculation provided in the above table and such fees and charges will be paid to the relevant authorities in HKD based on the exchange rate prescribed by the relevant authorities. If there are insufficient funds in your Renminbi settlement account to settle the related fees and charges, the Bank shall have the right to collect such fees and charges in HKD from any of your HKD account. 2. Offshore RMB Bond Issued by The Ministry of Finance of the People s Republic of China. Hang Seng Bank Limited reserves the right to revise any charges, special offers and other services from time to time. PPL489R39 (05/2014) (LT) v.2 7 This page has been revised since 1 April 2013.

C. Securities and Investment Funds Services (cont d) Local Securities Market Information Services Charges (including the US Securities Listed in HK and Exchange Traded Funds) Service Handling Charge Min Max Realtime Quote Service Plan (via Hang Seng Personal ebanking Services) Realtime Snapshot Service Plan (via Hang Seng Personal ebanking Services) FREE Realtime Quote: 500 quotes per month for Preferred Banking / General Customers. 1,000 quotes per month for Prestige Banking Customers. Additional FREE Realtime Quote: Preferred Banking Customers who have holdings in their securities account can enjoy additional 500 quotes in that month. Prestige Banking / Preferred Banking / General Customers: Additional 200 quotes for the respective month for every successful buy / sell transaction or every HK$50,000 of accumulated turnover (whichever number of free realtime quotes enjoyed is higher). Additional free realtime quote earned from successful transactions may be carried forward to the next month and is determined in accordance with the following: (A): The balance of total additional free realtime quotes earned from successful buy/sell transactions during the month LESS the total additional free realtime quotes earned from successful buy/sell transactions in the first 24 calendar days of the month; or (B): The number of unused free realtime quotes of the month. Compare (A) with (B), the lower of the two can be carried forward to the next month; the additional free realtime quotes that are carried forward can only be used in the immediately following month and will be cancelled automatically if such free realtime quotes are not used in that month. (Calculation on the No. of free realtime quotes that can be carried forward to the next month, please refer to case 3 & 4) HK$0.05 per quote per month for usage on top of the total free quotes offered above. HK$200 / month This service plan is suitable for high usage investors. Full fee will be collected from the settlement account of the designated securities account even if no realtime quotes are used in the month. The subscription/cancellation instruction will be effective in the next calendar month after the application. HK$10 Example (Assume a customer has an Integrated Account with Securities Account) (For reference only) Case 1: In April, your realtime quote usage is 500. You have traded 2 times and your total turnover is HKD180,000. Based on turnover, you will enjoy 600 additional free realtime quotes. Therefore, together with the basic free entitlement of 500, you will have 1,100 free realtime quotes (500 + 600) and do not need to pay any charges. Case 2: In May, you have used 2,000 realtime quotes and do not have any trades. Your basic free Entitled quotes are 500. Therefore, you need to pay HKD75, i.e. HKD0.05 x 1500 quotes. PPL489R39 (05/2014) (LT) v.2 8 This page has been revised since 1 January 2014.