THE PNC FINANCIAL SERVICES GROUP, INC. BOARD OF DIRECTORS PERSONNEL AND COMPENSATION COMMITTEE CHARTER

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THE PNC FINANCIAL SERVICES GROUP, INC. BOARD OF DIRECTORS PERSONNEL AND COMPENSATION COMMITTEE CHARTER AS APPROVED AND AMENDED BY THE BOARD OF DIRECTORS ON NOVEMBER 17, 2016 1. General The Personnel and Compensation Committee operates as a committee of the Board of Directors of The PNC Financial Services Group, Inc. (PNC). The PNC Board of Directors established this Committee in accordance with Article V, 1.4 of the PNC By-Laws and applicable Pennsylvania laws and regulations. Each year, the PNC Board shall appoint a Chair and other members of this Committee on the recommendation of the Board s Nominating and Governance Committee. The Board may replace any member of this Committee. The Committee must have at least three members, all of whom must meet the independence requirements of the New York Stock Exchange and any other standards of independence applicable to PNC. No member of the Committee shall be an officer or former officer of PNC. The Committee may also appoint a Secretary, who need not be a director, and may delegate to its Chair or other persons such power and authority as the Committee deems to be appropriate, except such powers and authorities required by law to be exercised by the whole Committee or by a subcommittee of at least two members. The Committee will meet as often as the Committee or the Committee Chair determines, but not less frequently than four times each year. The Committee may meet in executive session, from time to time, without members of management of PNC present. 2. Committee Purposes The purpose of the Committee is to discharge the Board s responsibilities relating to the compensation of PNC s executive officers and other specified responsibilities related to personnel and compensation matters affecting PNC.

3. Committee Responsibilities This section describes some of the oversight responsibilities of the Committee. This list is not intended to be exhaustive, and the Committee may take on additional responsibilities from time to time. Some of these responsibilities are intended to be subject to annual (or more frequent) review by the Committee, while other responsibilities are intended to be subject to review as necessary, advisable, or appropriate. A. The Committee shall be responsible for reviewing and recommending to the Board the appointment of each officer who is to be designated by the Board as an executive officer of PNC for purposes of Section 16 of the Securities Exchange Act of 1934 ( Section 16 Executive Officer ), as amended, and such other executive positions as the members of the Committee may from time to time determine to be appropriate, and shall evaluate, and report to the Board on, the performance of each such officer and any other designated executive on at least an annual basis; except for the appointment and evaluation of the General Auditor and the Chief Risk Officer, which shall be performed by the Audit Committee and the Risk Committee, respectively. The determination as to whether the individual serving as the General Auditor or the Chief Risk Officer is a Section 16 Executive Officer will remain the responsibility of the Committee. B. The Committee shall be responsible for periodically reviewing and evaluating PNC s executive management succession plan and for reviewing workforce diversity initiatives at PNC. The executive management succession plan, including for the position of Chief Executive Officer, is reviewed with the full PNC Board from time to time. C. The Committee shall review with the Chief Executive Officer and the chief Human Resources executive the material criteria generally used in evaluating executive officer performance and the objectives and processes used in establishing appropriate executive officer compensation, retention, incentive, severance and benefit policies and programs. As part of this process, the Committee shall seek appropriate assurances from management that compliance with PNC s Code of Business Conduct and Ethics and diversity initiatives, as well as effective participation in risk management, are made important components of an executive officer s performance evaluation, as appropriate in light of his or her job responsibilities. D. The Committee may, in its sole discretion, retain or obtain the advice of a compensation consultant, independent legal counsel, or other adviser. The Committee shall be directly responsible for the appointment, compensation and oversight of the work of any compensation consultant, independent legal counsel, or other adviser retained by the Committee. PNC will provide for appropriate funding, as determined by the Committee, for payment of reasonable compensation to a 2

compensation consultant, independent legal counsel or other adviser retained by the Committee. The Committee may select a compensation consultant, independent legal counsel, or other adviser to the Committee only after taking into consideration all factors relevant to that person s independence from management, including the following: 1. the provision of other services to PNC by the person that employs the compensation consultant, legal counsel, or other adviser; 2. the amount of fees received from PNC by the person that employs the compensation consultant, legal counsel or other adviser, as a percentage of the total revenue of the person that employs the compensation consultant, legal counsel or other adviser; 3. the policies and procedures of the person that employs the compensation consultant, legal counsel or other adviser that are designed to prevent conflicts of interest; 4. any business or personal relationship of the compensation consultant, legal counsel or other adviser with a member of the Committee; 5. any stock of PNC owned by the compensation consultant, legal counsel or other adviser; and 6. any business or personal relationship of the compensation consultant, legal counsel, other adviser or the person employing the adviser with an executive officer of PNC. E. The Committee shall annually review and approve corporate goals and objectives relevant to the compensation of the Chief Executive Officer and shall evaluate, in consultation with the Board s other independent directors, the Chief Executive Officer s performance in light of those goals and objectives. The Committee shall determine and approve the Chief Executive Officer s compensation level based on this evaluation. In determining the long-term incentive component of Chief Executive Officer compensation, the Committee will consider such factors as PNC s performance and relative shareholder return, the value of similar incentive grants or awards to chief executive officers at comparable companies, and market practice. F. With respect to the Chief Executive Officer, all Section 16 Executive Officers, and any other senior executives that the Committee may specifically designate from time to time as being subject to this authority, the Committee shall: 1. review the overall compensation program; 2. have the authority to determine and approve, or make recommendations to the Board with respect to, the annual base 3

salary, short-term and long-term incentive compensation opportunities and awards, perquisites or benefits paid in kind, employment agreements, severance arrangements, change in control agreements or provisions, and special or supplemental opportunities or awards; except for the approval of the compensation (including salary adjustment) of the General Auditor and the Chief Risk Officer under the compensation program, which shall be approved by the Audit Committee and the Risk Committee, respectively; and 3. in making decisions or recommendations pursuant to this authority, consider factors that the Committee deems to be relevant, including the outcome of any shareholder advisory votes on compensationrelated matters. G. The Committee shall periodically review and have the authority to approve or make recommendations to the Board with respect to the adoption of or changes to employee benefit, bonus, incentive compensation, severance, equity-based or other compensation or incentive plans or arrangements of PNC (including subsidiaries or controlled affiliates), if such plans or arrangements require Committee, Board, or shareholder approval, or if the Committee shall otherwise determine. H. The Committee will evaluate whether certain incentive compensation arrangements appropriately balance risk and financial results in a manner that does not encourage employees to expose PNC to imprudent risks and will review management s efforts in identifying and tracking employees who, either individually or as part of a group, have the ability to expose PNC to material amounts of risk. I. The Committee shall review and assess, on a periodic basis, guidelines or policies regarding PNC stock ownership by PNC s Section 16 Executive Officers. J. The Committee shall perform such duties and responsibilities as may be assigned to the Committee under the terms of any executive compensation, incentive, equity-based or other plan. K. With respect to the proxy statement filed in connection with PNC s annual meeting of shareholders, the Committee shall: 1. review and discuss with management the Compensation Discussion and Analysis ( CD&A ) to be included in the proxy statement filed in connection with PNC s annual meeting of shareholders; 2. determine whether to recommend to the PNC Board of Directors that the CD&A be included in the proxy statement, and upon such a recommendation, approve the Compensation Committee Report to 4

be included in the proxy statement, over the names of each member of the Committee; and 3. review and evaluate any compensation-related matters to be considered by shareholders at the annual meeting, including those proposed by management or shareholders, and recommend any actions to be taken by the Board with respect to those proposals. L. The Committee shall also: 1. Report regularly to the Board on its activities. 2. Maintain minutes of its meetings and records relating to those meetings and the Committee s activities. 3. Have authority to obtain advice and assistance from internal or external legal, compensation, accounting, or other advisors, and, as appropriate, seek assurances from internal or external advisors that compensation and benefits are appropriate, legally permissible and, where required, properly disclosed to, or approved by, PNC s shareholders. 4. Form and delegate authority to subcommittees of one or more Committee members when appropriate and as permitted by law. 5. Review and reassess the adequacy of this Charter annually and recommend to the Board any proposed changes to this Charter. 6. Conduct an annual evaluation of the Committee s performance. 4. Committee Reliance In performing their responsibilities, Committee members are entitled to rely in good faith on information, opinions, reports or statements prepared or presented by: A. One or more officers or employees of PNC (or any subsidiary) whom the Committee member reasonably believes to be reliable and competent in the matters presented. B. Counsel, independent auditors, compensation consultants, or other persons as to matters that the Committee member reasonably believes to be within the professional or expert competence of such person. C. Another committee of the Board as to matters within its designated authority which committee the Committee member reasonably believes to merit confidence. 5