Terms and Conditions of providing neocard service under Envelo

Terms and Conditions of providing neocard service under Envelo 1 DEFINITIONS Addressee: a natural person, legal entity or organizational unit without legal personality whose legal capacity is derived from statute, named by the User in the Service form, to which neocard is to be delivered; the User specifies the Addressee by stating his/her full name or its company name, precise address with street name, house number, apartment number (if applicable), zip code or PO Box and the town/city name. Obverse: multimedia object (whose part is e.g. a graphical file or a picture) provided by the Service Provider to the User to be used as a front side of neocard. BOK PPUC: Service Provider's Customer Service Office in Warsaw, ul. Stanisława Żaryna 2 C, 02-593 Warsaw. BOK PPUC may be reached by calling 801 500 200 or sending an e-mail to bok@envelo.pl Date of Dispatch: When using the neocard service, the User may use an automatic Date of Dispatch to the Postal Operator (the next business day after the date of purchase) or select a future Date of Dispatch. The future Date of Dispatch may be selected from the first business day of the day on which the User purchases neocard until the last day of the next month. The future Date of Dispatch may not be selected for public holidays and other non-business days. The User selects a future Date of Dispatch by using the calendar available at Envelo. User Data: any and all text or graphical data or pictures, including also personal data, which the User enters when using the Service, e.g. Addressee' data entered on the Service form. Envelo: Internet platform, in the form of an organized ICT system, which is operated and maintained by the Service Provider and may be accessed by going to http://envelo.pl/regulamin/ as part of which e.g. neocard Service is provided. My account: an individual interactive account kept by the Service Provider for the User under a unique name [login], in which the information on the User's actions taken within the Envelo platform is stored and which gives the User the opportunity after logging in to My account to use the functionalities available under My account. neocard: electronic postcard with paid postage stamp, composed as part of the Service, which after its acceptance by the User is printed out by the Service Provider within the framework of the Printout Service and dispatched by the Service Provider as an Strona 1 z 13

unregistered letter on the User's behalf through the Postal Operator without acknowledgment of receipt. Consumer: Fee: User which is a consumer within the meaning of Article 22 (1) of the Civil Code. fee for using the Service and the Printout Service. The fees are defined in the Price List. Electronic Payments Operator: an entity performing the authorization, i.e. confirming that the person who uses the given payment card or bank account is able to make the payment (e.g. he/she/it has sufficient funds on the account), and settling and processing the transaction; this entity is ecard S.A. with its registered office in Gdańsk, 80-387, ul. Arkońska 11, entered in the business register kept by the District Court for Gdańsk-Północ in Gdańsk, 7th Commercial Division of the National Court Register, under file no. KRS 0000042304, with share capital of PLN 16,840,000 (paid in full) and taxpayer identification number (NIP): 5213103040. Postal Operator: Entrepreneur: an entrepreneur authorized to perform postal operations on the basis of an entry in the register of postal operators, pursuant to the Act of 23 November 2012 entitled Postal Law (Journal of Laws of 2012, item 1529). Postal operator is Poczta Polska Spółka Akcyjna with its registered office in Warsaw (address: ul. Stawki 2, 00-940 Warsaw), entered in the Business Register kept by the District Court for the capital city of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under file no. KRS 0000334972, share capital of PLN 774,140,000 (paid in full), NIP: 525-000-73-13. User which has the status of an entrepreneur within the meaning of the relevant prevailing regulations. Terms and Conditions (Terms):: these Terms with all the attachments. IT System: Agreement: Service: an ICT system used by the User to provide the Service, which includes in particular the computer hardware, servers and peripheral devices. an agreement to use the Service. a service provided electronically to the User by the Service Provider, which provides the User with a possibility of composing (within the available parameters) and purchasing neocard. The Service is available only to the Users who are Consumers or Entrepreneurs. Only a User which is an Entrepreneur has to have the registered office on the territory of the Republic of Poland. The range of neocard addressees is unlimited. The Service Provider reserves that, depending on the country of the addressee, the postal fee may be higher, according to the Price List. The Service Provider advises that depending on selection made by the User when filling out the Service form, certain functionalities available under the Service may differ for a User which is a Consumer and a User which is an Entrepreneur. Strona 2 z 13

Printout Service: Service Provider: User: service provided by the Service Provider to the User, described in 4 of the Terms. Poczta Polska Usługi Cyfrowe Sp. z o.o. with its registered office in Warsaw, ul. Stanisława Żaryna 2 C, 02-593 Warsaw, entered in the Business Register kept by the District Court for the capital city of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under file no. KRS 0000425263, share capital of PLN 11,000,000.00, NIP: 525-25- 33-454. natural person or legal entity (represented by the duly authorized person) having full capacity to perform legal actions. In case of natural persons without capacity to perform legal actions or natural persons with limited capacity to perform legal actions, the User should be properly represented by his/her legal guardian or act with the consent of such legal guardian. The User may use the Service in his/her/its own name, and if the Service is used in the name of a third party, it will be necessary to obtain a proper authorization in that regard. The User may use the Service as a Consumer or Entrepreneur. To that effect, when using the Service the User will be asked to state his/her/its status. 2 INTRODUCTION 2.1. Pursuant to Article 8 sec. 1 item 1 of the Act of 18 July 2002 on Electronic Provision of Services (Journal of Laws no. 144, item 1204, as amended), Poczta Polska Usługi Cyfrowe Sp. z o.o. with its registered office in Warsaw hereby determines these Terms for electronic provision of services. 2.2. The Terms define the terms and conditions for the Users to use the Service. 2.3. Everyone has the right to familiarize himself/herself/itself with the content of the Terms. The content of the Terms may be printed, downloaded and multiplied using any technique and recorded on any carrier. 2.4. The Terms will be provided prior to conclusion of the Agreement in the form allowing their recording, storage and retrieval. 2.5. The Terms may be browsed and downloaded from the Envelo platform at http://www.envelo.pl/en/terms-and-conditions-of-neocard.html, "Terms and conditions" tab. In addition, upon User's request, the Service Provider will send the User the copy of the Terms in the electronic form to the e-mail address specified by the User. 2.6. The Service is provided against a fee. 2.7. Usage of the Service is voluntary. 3 CONCLUSION OF THE AGREEMENT 3.1. The Agreement will be concluded with the User when the following conditions are jointly met: Strona 3 z 13

3.1.1. the User selects neocard parameters; 3.1.2. the User correctly fills out the fields of the Service form necessary for the Service Provider to correctly perform the Service; 3.1.3. the User accepts the content of the Terms through checking the checkbox on the Service registration form; 3.1.4. the User accepts the conditions of paying the Fee. 3.2. User's acceptance of the Terms in the manner described in item 3.1.3. above also means that the User represents that: 3.2.1. he/she/it has familiarized himself/herself/itself with the Terms and accepts all of their provisions without reservations, 3.2.2. he/she/it has acceded to the Agreement voluntarily, 3.2.3. the data included on the Service form are consistent with the actual state of affairs and correct. 3.3. If the Terms are not accepted, it will not be possible to conclude the Agreement. 3.4. The content of the Agreement with the User is comprised of the Terms and the Service form filled out by the User. 3.5. On the basis of the concluded Agreement, the User is obligated to pay the Fee by the deadline and in the manner contemplated in the Terms, the Price List and the terms of the Electronic Payments Operator. 3.6. The User may pay the Fee via online transfer or with a payment card. Detailed rules for paying Fees are defined in the terms of the Electronic Payments Operator. 3.7. If paying by card refund will be made directly to the User card account. 3.8. In order to make payments by credit card accepted cards are: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro. In order to make money transfer: Płacę z inteligo (inteligo); mtransfer (mbank); MultiTransfer (MultiBank); Płać z Nordea (Nordea); Przelew24 (Bank Zachodni WBK); Przelew z BPH (Bank BPH); Płacę z ipko (PKO BP); Pekao24Przelew (Bank Pekao); Płacę z Citi Handlowy (CitiBank Handlowy); PayWay Toyota Bank (Toyota Płać z BOŚ (Bank Ochrony Środowiska); Płacę z Alior Bankiem (Alior Bank); Millennium - Płatności Internetowe (Bank Millennium); Płać z ING (ING Bank Śląski); Credit Agricole Bank Polska S.A.; Eurobank płatność online (Euro Bank S.A.); db Transfer (Deutsche Bank Polska S.A.); Alior Sync; Invest Bank S.A.; Płacę z IKO; Deutsche Bank Polska S.A.; Invest Bank S.A.; Kredyt Bank S.A.; Raiffaisen Bank Polska S.A. ; Bank Pocztowy S.A.; Bank Spółdzielczy we Wschowie; Millennium Bank S.A.; Credit Agricole Bank S.A.; Bank DnB Nord Polska S.A.; Strona 4 z 13

Bank); MeritumBank Przelew (Meritum Bank); Bank Zachodni WBK S.A.; Bank Pekao S.A; Bank PKO S.A.; Inteligo Services; Volkswagen Bank Direct; Idea Paylink 4 DETAILED PROCEDURE FOR USING THE SERVICE AND THE PRINTOUT SERVICE 4.1. The procedure for using the Service is as follows: 4.1.1. The User composes draft of neocard within the available parameters: 4.1.1.1. the User composes the obverse of neocard using the obverse provided by the Service Provider or the obverse prepared by himself/herself/itself, 4.1.1.2. the User determines the reverse side of neocard; the User may either accept the text available under the Service, make changes to this text or enter his/her/its own text, which will be placed on the reverse side of neocard, 4.1.1.3. Defines the Addressee by stating his/her full name or its company name, precise address with street name, house number, apartment number (if applicable), zip code or PO Box and the town/city and country name. The User has an option of viewing neocard composed by the User; 4.1.2. Selects the Date of Dispatch of neocard; 4.1.3. Selects from among available neocard print formats described in item 4.6 below; 4.1.4. The User approves the appearance (composition) and content of neocard (finally accepts neocard) by clicking the relevant button; 4.1.5. after User's approval of appearance (composition) and content of neocard, neocard composed by the User is sent to the IT System where it is converted into electronic data format which will be used to print neocard; 4.1.6. The User pays the Fee for using the Service, including conversion of neocard into electronic data format which is used to print it; 4.1.7. after the Service Provider receives the confirmation of payment of the Fee for the Service, the Service Provider will send to the User the confirmation of Fee payment and the notification that the provision of the Printout Service has started. 4.2. When composing neocard, the User may enter only his/her/its own data as the data of the sender. 4.3. After final acceptance of neocard by the User performed in accordance with item 4.1.5. above, an obligation will emerge on the side of the User to pay the Fee for the Service. 4.4. After final acceptance of neocard by the User performed in accordance with item 4.1.5. above, the User will submit to the Service Provider an offer to conclude an agreement for provision of the Printout Service on the principles described in the Terms, which may be accepted by the Service Provider by sending to the User the confirmation of payment receipt and notification of starting to Strona 5 z 13

provide the Printout Service according to the procedure described in item 4.1.7. above. After the Service Provider sends the confirmation of payment receipt and notification of starting to provide the Service (such confirmation is displayed in My account to which the User has logged in or a relevant e- mail message is sent to the User of My account), the Agreement for provision of Printout Service will be concluded between the User and the Service Provider on the principles described in the Terms. For the avoidance of doubts it is presumed that the Agreement to provide the Printout Service will apply each time to a single specified neocard (neocard previously sent by the User to the IT System in the course of using the Service). 4.5. As part of Printout Service, the User contracts the Service Provider and the Service Provider covenants to: 4.5.1. make the printout of neocard composed and finally accepted by the User, while maintaining the technical conditions of printout described in item 4.7. below; 4.5.2. deliver the printed neocard to the Postal Operator and dispatch it on User's behalf. 4.6. The Service Provider ensures that neocard will be printed while keeping the following technical conditions: 4.6.1. All neocards are printed in color or in black-and-white; 4.6.2. The User may select from the following print formats: 4.6.2.1. Postcards on art paper with basis weight of 350 g/m2 in A5 format (21 cm x 14.8 cm) or A6 format (14.8 cm x 10.5 cm); 4.6.2.2. Folded cards on art paper with basis weight of 300 g/m2 in A4 format folded to A5 (29.7 cm x 21.0 cm) or in A5 format folded to A6 (21 cm x 14.8 cm); 4.6.3. Tolerance of differences in neocards dimensions may be up to 2 mm. 4.7. The User represents that he/she/it accepts slight differences in print color, which may occur between the image visible on the computer monitor or a mobile device used by the User, and the printout of the same creation from various printers. Differences referred to in the previous sentence are not subject to complaints, without prejudice to item 4.9. below. 4.8. The Service Provider will accept the complaint resulting from differences in neocards colors on the condition that the printed neocard is delivered to the Service Provider along with the graphics used and the test copy (Proof, Cromalin, etc.) which is used to check the colors of the composition. The Service Provider will accept the test copies delivered by the User if they are made in the technology which makes it possible to perform the simulation of blowing up the raster points in offset printing. Background colors of the copy should correspond to the colors of the paper used for printing the neocard mentioned in the complaint. The test copy should be certified - it should contain the Ugra/Fogra media wedge and the result of the measurement confirming the consistency with the certificate. Copy without the media wedge is not a reliable comparative material. 4.9. The Service Provider is obliged to print neocard and deliver it to the Postal Operator on the Date of Dispatch selected by the User, while for the automatic Date of Dispatch selected by the User the Service Provider does the same within 2 (two) Business Days from the date of conclusion of the Agreement for provision of the Printout Service. 4.10. The User authorizes the Service Provider to deliver neocard to the Postal Operator and dispatch neocard on User's behalf through the Postal Operator. The User grants the authorization to the Service Provider to conclude on the User's behalf with the Postal Operator an agreement for provision of postal services (concluded between the User and the Postal Operator) involving the dispatch of printed neocard. 4.11. The User will dispatch the printed neocard through the Postal Operator without confirmation of dispatch and without confirmation of receipt. Strona 6 z 13

4.12. The Service Provider represents that the data of the User as the sender of neocard and the data of the Addressee provided by the User will be printed out on neocard and will be visible on it. The User assures that he/she/it is authorized to provide the Addressee's data and disclose the Addressee's data on neocard. 5 RETURNING NEOCARD IF IT CANNOT BE DELIVERED 5.1. If in the course of the process of delivering neocard by the Postal Operator it turns out that it cannot be delivered, it will be returned to the sender to the address specified by the sender, with an annotation containing the reasons for its return. In such case, the User may contact BOK PPUC to obtain further information. 6 TECHNICAL REQUIREMENTS 6.1. In order to use the Service, the User must have Internet access with a correctly functioning and configured browser through which web pages may be accessed, e-mail address as well as other software required by the Service, including in particular Adobe Reader software (preferably the latest version). The service is available at the following web browsers: Microsoft Internet Explorer version 8.x or higher Mozilla Firefox version 3.6 or higher, Google Chrome version 13.X or higher Opera version 10.X or higher Safari version 5.x or higher. 6.2. In order to achieve full capacity of certain functionalities of the Service, the User may be required to enable the SSL cryptographic protocol which provides communication security over the Internet, Java, Java Script, Flash and Cookies. 6.3. Usage of certain functionalities of the Service may require fulfillment of additional conditions, about which the User will be informed before using them. 6.4. Service Provider is not liable for loss of User's contents or data, which cannot be attributed to the Service Provider and which has been caused by failure of hardware or system or other circumstances which are beyond the Service Provider's control but are associated with the User's hardware. Strona 7 z 13

6.5. Service Provider is not liable for technical problems or technical limitations of hardware, ICT system or telecommunication infrastructure used by the User, which make it impossible or difficult for the User to use the Service. 6.6. Service Provider advises that there may occur slight differences in color between the image of neocard visible on the User's computer monitor and the printouts of the same neocard from various printers. 7 RIGHT AND DUTIES OF THE USER 7.1. When using the Service, the User is obligated to each time provide correct data. The data should be accurate, up-to-date and cannot be misleading. This is the requirement which must be met by the Service Provider in order to ensure that the Service will be provided correctly. 7.2. As part of the Service, the User has the right to access his/her/its data (User Data). He/she/it may modify or update them. Rules of personal data processing are regulated in the document entitled Privacy Policy which is posted on http://www.envelo.pl/en/privacy-policy.html, as well as on Envelo's main website. 7.3. The User covenants to comply with the provisions of the Terms. The Service should be used in accordance with its intended manner of usage. 7.4. When using the Service, the User should observe the law, good practices and principles of social coexistence, and should not breach the rights of third parties. 7.5. The Service Provider recommends that the User contributes to Envelo's correct functioning by notifying it about each and every instance of suspected breach, actual breach and gaining unauthorized access to Envelo, which is known to the User. 7.6. The User cannot transfer to third parties the rights and duties which it gained on the basis of the Agreement. 7.7. Terms and conditions of termination of the Agreement by the User are described in 11 of the Terms. 8 ILLEGAL ACTIVITIES 8.1. As part of the Service provided by the Service Provider, the User is forbidden from delivering illegal contents. In particular, no person may introduce or store whilst using the Service any materials which breach the provisions of law, good practices or rights of third parties. Specifically, the User must not use the Service to introduce or process any materials or contents: 8.1.1. which breach the law, the principles of social coexistence or good practices, including pornographic materials, racist contents, or materials whose contents are commonly considered obscene or offensive; Strona 8 z 13

8.1.2. which breach or may breach the rights of third parties, in particular proprietary copyrights or personal copyrights, company secret, industrial property rights, image rights or other personal goods of third parties, including the Service Provider or other Users; 8.1.3. which breach or may breach the rights to trademarks, geographic signs, company signs, rights to business name or any other protected designations of origin of goods or services; 8.2. The Users are forbidden from using the Service for purposes contradictory to the provisions of law, rules of social coexistence, good practices and the commonly accepted rules of conduct (including the principles of netiquette). 9 RIGHT AND DUTIES OF THE SERVICE PROVIDER 9.1. The Service Provider provides the Users as part of BOK PPUC with technical assistance related to the Service. 9.2. The Service Provider ensures availability of the Service and its functionalities, including technical assistance, and it also oversees the correct usage of the Service by the individual Users. 9.3. The Service Provider has the right to temporarily suspend the operation of the Service, its selected functionalities as well as the entire Envelo to perform maintenance, repairs or technical inspections. In such case Provider will make all efforts to ensure that suspension of Envelo s operations lasts no longer than 5 business days. The User will be informed about the aforementioned suspension of Service properly in advance via email messages. 9.4. The Service Provider has the right to temporarily suspend the operation of the Service, My account and the selected functionalities of My account or the entire Envelo platform in case of occurrence of technical failure, about which fact the User will be informed via message displayed on Envelo's main page or after logging in to My account. Suspension of operation of My account, its functionalities or the entire Envelo should not last longer than 10 business days, and if the failure has significant consequences, the Service Provider will make all efforts to ensure that suspension of Envelo's operation lasts no longer than 10 consecutive business days. 10 SERVICES PROVIDED TO THE USER BY BOK PPUC 10.1. Service Provider provides the User with access to BOK PPUC on business days between 8 am and 8 pm at phone no. 801 500 200 and via e-mail at bok@envelo.pl 10.2. The User may contact BOK PPUC to report technical problems, questions and doubts related to operation of the Service, My account or Envelo. Each User, when contacting BOK PPUC, should provide his/her/its contact details and precisely describe the problem. Strona 9 z 13 11 TERMINATION OF THE AGREEMENT

11.1. The User may terminate the Agreement without stating the reason with a 30-day termination notice period. 11.2. Service Provider may terminate the Agreement with a 30-day termination notice period for the following reasons: 11.2.1. Service Provider makes a decision to discontinue to provide the Service, 11.2.2. Service Provider makes a decision to discontinue its operations, which results from Service Provider's decision to change its line of business entirely or in part, 11.2.3. Service Provider makes a decision to completely discontinue its business activity, 11.2.4. User's breach of any of the provisions of the Agreement, 11.2.5. User's breach of any of the provisions of the Terms, including User's failure to pay the Fee, 11.2.6. Service Provider ascertains that User's activities amount to breach of law or rights of third parties or may result in such breach, 11.2.7. Service Provider ascertains that the User engages in activities breaching or threatening the security of the IT System, 11.2.8. the User engages in activities which breach or may breach the Service Provider's reputation or good name, 11.2.9. for other important reasons. 12 INTELLECTUAL PROPERTY 12.1. The User using the Service is obligated to comply with regulations concerning intellectual property rights, in particular the provisions of the Act of 4 February 1994 on Copyrights and Neighboring Rights (Journal of Laws of 1994 no. 24, item 83) and the Act of 30 June 2000 entitled Industrial Property Law (Journal of Laws of 2001 no. 49, item 508). The User is obligated to respect the intellectual property rights of third parties. 12.2. It is forbidden to transfer, resell, modify, copy or provide for commercial purposes any materials which may be obtained under the Service or Envelo. 12.3. Any and all intellectual property rights associated with providing the Service, in particular right to graphic elements of neocard and Envelo, logotypes, illustrations, pictures, website layout, website contents, concepts of activities, technical solutions, functionalities, software, databases, software documentation are the property of the Service Provider or the entities collaborating with the Service Provider, including the entities from the Poczta Polska S.A. capital group. 12.4. The Service Provider grants to the User the non-exclusive license to use the software related to the Service, in the scope necessary to use the Service. 12.5. The User represents that he/she/it has the relevant authorizations concerning the contents posted and stored by him/her/it whilst using the Service, in particular he/she/it remains in compliance with the proprietary copyrights and neighboring rights within the meaning of the Act of 4 February 1994 on Copyrights and Neighboring Rights (Journal of Laws of 1994 no. 24, item 83) and the industrial property rights within the meaning of the Act of 30 June 2000 entitled Industrial Property Law (Journal of Laws of 2001 no. 49, item 508). Strona 10 z 13

13 FORCE MAJEURE, GOVERNING LAW AND COURT WITH RELEVANT JURISDICTION 13.1. Neither the Service Provider nor the User will be liable for delay in performance, non-performance or inadequate performance of the Service which has resulted from a force majeure event. 13.2. The governing law within the meaning of these Terms is the Polish law. 13.3. Any disputes which may result from provision of the Service will be resolved by common courts with general jurisdiction. 13.4. Provisions of the Civil Code will apply to the matters not governed by the Terms. 14 LIABILITY 14.1. As part of the provided Service, the Service Provider does not create, verify or in any way change any data entered by the User. This applies in particular to the above-specified User Data as well as any and all effects gained by the User in the course of usage of the functionalities available under the Service. 14.2. The User is exclusively and fully liable for the contents of the User Data entered by him/her/it and the consequences of using them. 14.3. In the light of the Act of 18 July 2002 on Electronic Provision of Services, the Service Provider is not the initiator of the transfer of User Data which takes place in connection with gaining the access to the Services and using them, it does not choose the recipients of User Data and it does not choose or modify the User Data (host). This means that the Service Provider will provide only the technical resources, the possibility of accessing the Services, and the User will make a decision as to whether it will use them or not. Service Provider does not monitor the content of User Data. 15 COMPLAINTS 15.1. The User has the right to submit complaints concerning the provision of the Service by the Service Provider. 15.2. The complaint should contain the User's details and description of the problem. 15.3. The complaint should be sent to the Service Provider to the following e-mail address: bok@envelo.pl or mailed to the following address: ul. Stanisława Żaryna 2 C, 02-593 Warsaw. 15.4. Complaints will be examined in the order in which they are received by the Service Provider. 15.5. The Service Provider will examine the complaint within 14 business days from its receipt. 15.6. Immediately after examining the complaint, the Service Provider will send to the User a response to the complaint. The response will be sent to the e-mail address or the mailing address specified by the User in the complaint. If the complaint does not contain the User's address to which the response is to be sent, the response will be left in the Service Provider's office for the User to pick it up. Strona 11 z 13

16 CHANGE OF TERMS 16.1. The Service Provider will have the right to change the provisions of the Terms for any of the following important reasons: 16.1. the need to adjust the Terms to the regulations, in particular the new (amended) provisions of law; 16.2. the need to adjust the Service Provider's activity to recommendations (orders/verdicts/resolutions/guidelines) or decisions of the authorized state administration or local government authority or the court ruling; 16.3. change of the data of the entities described in the Terms (e.g. number of entry in the National Court Register (KRS), address, etc.) or change of the entities named in the Terms; 16.4. introduction of new services or change of the method of providing the Service; 16.5. change of technical parameters of the Service; 16.6. change of technical conditions of providing the Service (e.g. introduction of new technical requirements); 16.7. emergence or new risks or change of risks associated with using the Service; 16.8. the need to adjust the Terms to best practices of providing the Services, including best practices in the area of protection of User rights. 16.2. The Service Provider will announce a change of the Terms by displaying a notification about changes made to Terms with consolidated version of the Terms in the Envelo platform and when logging in to My account, and by posting the new version of the Terms (with the indicated changes) in the Envelo platform. In addition, the notification about changes made to the Terms with the consolidated version of the Terms will be posted on Envelo's website. It is presumed that the User has expressed consent for the new content of the Terms if he/she/it does not terminate the Agreement within 14 days from receipt of the notification of change of Terms. 17 LIMITATIONS RELATED TO PROVISION OF ELECTRONIC SERVICES 17.1. The User confirms that he/she/it is aware of the fact that using the Service, which is provided electronically, entails hazards which are associated with transmission of data over the Internet. 17.2. When providing the Services, the Service Provider uses the data transmission security measures which are commonly accepted on the market for services with such properties, and which aim at ensuring that no unauthorized persons gain access to the data. 18 PERSONAL DATA Strona 12 z 13

18.1. The administrator of the Users' personal data provided in connection with usage of the Service is the Service Provider (Poczta Polska Usługi Cyfrowe Sp. z o.o. with its registered office in Warsaw, ul. Stanisława Żaryna 2 C, 02-593 Warsaw). User's personal data are processed for the purpose of providing the Service, for the Service Provider's own marketing purposes, for the purpose of explaining the instance of usage of the Service in contravention with the Terms or the prevailing regulations (forbidden usage), and for the purpose of examining possible complaints. Provision of data is voluntary but necessary to provide the Service. The User has the right to access the content of his/her/its data and correct them. Rules of personal data processing are regulated in the document entitled Privacy Policy which is posted on http://www.envelo.pl/en/privacy-policy.html, as well as on Envelo's main website. 19 MISCELLANEOUS PROVISIONS 19.1. On account of its nature, the Service cannot be returned. 19.1. The User hereby expresses consent for the Service to be provided to him/her/it immediately after conclusion of the Agreement, and therefore before elapse of 10-day period for withdrawal from the Agreement. 19.2. Due to the fact that on account of its nature the Service cannot be returned, and due to the fact that the Service will be provided with the User's consent immediately after conclusion of the Agreement, the User is not entitled to a 10-day period for withdrawal from the Agreement contemplated in the Act of 2 March 2000 on the Protection of Certain Rights of Consumers and the Liability for the Damage Caused by a Harmful Product (the exceptions defined in Article 10 sec. 3 items 1 and 5 of that Act apply). This also applies to Printout Service. 19.3. The Price List constitutes an integral part of the Terms. 19.4. These Terms go into effect on 6 th of April 2014. Strona 13 z 13