Financial Year FY 2010. Investors & Analysts Presentation. Lagos, Nigeria 4 April 2011

Similar documents
News Release January 28, Performance Review: Quarter ended December 31, 2015

Good year. Bank Zachodni WBK Group performance for Warszawa, 2 nd March 2010

2 nd Quarter, 2012 Results ANALYST MEETING, 27 JULY, 2012

FOR IMMEDIATE RELEASE

Merrion Irish Stock Market Conference. 6 th June 2007

The Board of Directors of DBS Group Holdings Ltd ( DBSH ) reports the following:

Mr. N. S. Kannan s opening remarks for analyst call on January 28, 2016

News Release April 29, Performance Review: Quarter ended March 31, 2016

Introduction to mbank Group The most successful organic growth story in Poland

Q3 INTERIM MANAGEMENT STATEMENT Presentation to analysts and investors. 28 October 2014

Business and Financial Highlights Nine Months Ended December 31, Shinsei Bank, Limited January 2015

FINANCIAL REVIEW AND REPORTS Comerica Incorporated and Subsidiaries Financial Results and Key Corporate Initiatives

CorpBanca Announces First Quarter 2011 Financial Results and Conference Call on Tuesday, May 17, 2011

2015 Fourth Quarter Earnings. January 28, 2016

Nationwide Building Society

E.SUN FHC Financial Review of 1Q 2015

SBERBANK GROUP S IFRS RESULTS. March 2015

Postbank Group Interim Management Statement as of September 30, 2013

Share Capital Increase

Achmea Bank update Strategy for growth. 26 May 2016 Ronald Buwalda Leiden

Quarterly Financial Supplement - 1Q 2016

Q IFRS Results. November 2014

PULASKI FINANCIAL S SECOND FISCAL QUARTER EPS MORE THAN TRIPLES

Review of 1 st Quarter, 2012

Managing diversified businesses against challenging conditions

Morgan Stanley Reports First Quarter 2016:

Secure Trust Bank PLC YEAR END RESULTS 19th March 2015

Morgan Stanley Reports Full-Year and Fourth Quarter 2010:

Hong Leong Bank Announces Second Quarter FY2012 Results

H IFRS Results. August 2014

FOR IMMEDIATE RELEASE

Ally Financial Reports Full Year and Fourth Quarter 2015 Financial Results

GOLDMAN SACHS REPORTS EARNINGS PER COMMON SHARE OF $17.07 FOR 2014

COMMERCIAL INTERNATIONAL BANK ( CIB ) REPORTS RECORD FULL-YEAR 2015 CONSOLIDATED REVENUE OF EGP 10.2 BILLION AND RECORD NET INCOME OF EGP 4

Second Quarter 2015 Trading Update. 28 September 2015

ARION BANK S 2014 FINANCIAL RESULTS

News Release INVESTOR AND MEDIA CONTACT: George R. Kirkland Senior Vice President and Treasurer Phone: (229)

ISBANK EARNINGS PRESENTATION 2016 Q1

Group Financial Review

GDP growth slowdown, labour market revival

Dubai Islamic Bank. Investor Presentation September 30 th

The Sherwin-Williams Company Reports 2016 First Quarter Financial Results

Commerzbank: Strategy successful net profit of over 1 billion euros and dividend

NN GROUP FINANCIAL SUPPLEMENT 4Q2014

E.SUN FHC Financial Review of 3Q 2015

Secure Trust Bank PLC INTERIM RESULTS 21st July 2015

BALANCE SHEET AND INCOME STATEMENT

Colleen Johnston Group Head Finance & CFO TD Bank Financial Group. Citi Financial Services Conference

Khambatta Securities Ltd.

Kenya Listed Commercial Banks Cytonn Q1 Banking Sector Report Abridged Version. 29 th June, 2015

Wealth Management and Securities Services

MORGAN STANLEY Financial Supplement - 4Q 2015 Table of Contents

Frankfurt am Main 29 April Deutsche Bank reports first quarter 2014 income before income taxes of EUR 1.7 billion

Brookfield financial Review q2 2010

China Merchants Bank Co., Ltd Annual Results Announcement

State Bank Financial Corporation Reports Fourth Quarter and Full Year 2015 Financial Results

ROTCE 1 14% Net payout LTM 3,4 52% Overhead ratio 1 59% Common equity Tier 1 1,2 11.0% Firmwide Balance Sheet CCB

Ally Financial Inc. Auto Securitization - Corporate Overview

Sberbank Group s IFRS Results for 6 Months August 2013

Supplementary Financial Information

Strategic Update. James P. Gorman, Chairman and Chief Executive Officer. January 20, 2015

Important information

Morgan Stanley Reports Fourth Quarter and Full Year 2015:

Second Quarter 2015 Investor Conference Call

Sales increased 15 percent to $4.5 billion Earnings per Share increased 37 percent to $0.96 Operating Cash Flow increased 22 percent to $319 million

dividends - Results From Q1, 2015

Presentation to Analysts 2009 Preliminary Results. 16 March 2010

YE08 Consolidated Financial Results. February 13, 2009

GOLDMAN SACHS REPORTS SECOND QUARTER EARNINGS PER COMMON SHARE OF $3.72. Highlights

UNIVERSITY BANCORP 2Q2015 PROFIT $2,184,026, $0.427 PER SHARE

VIRGINIA NATIONAL BANKSHARES CORPORATION ANNOUNCES THIRD QUARTER FINANCIAL RESULTS

NN GROUP FINANCIAL SUPPLEMENT 1Q2016

We endeavor to maximize returns.

Willis Group Holdings. February 2014 I Bank of America Merrill Lynch Insurance Conference

FITCH AFFIRMS NORWEGIAN SAVINGS BANKS

GOLDMAN SACHS REPORTS FIRST QUARTER EARNINGS PER COMMON SHARE OF $4.02

HSBC BANK CANADA FIRST QUARTER 2014 RESULTS

Morgan Stanley Reports Third Quarter 2015:

Commerzbank: Operating profit more than doubled to EUR 685 m in the first quarter of 2015

Subject: Preliminary consolidated financial statements of the Capital Group of Bank Handlowy w Warszawie S.A. for the 2014

Ally Financial Inc. 3Q 2015 Earnings Review

Investor Presentation Acquisition of General Electric s Transportation Finance Business

Allianz Malaysia Berhad (12428-W) Financial Results 4Q Analyst Briefing 29 February 2016

Deutsche Bank Aktiengesellschaft

Investor pre-close briefing

HSBC North America Holdings Inc Comprehensive Capital Analysis and Review and Annual Company-Run Dodd-Frank Act Stress Test Results

QNB CORP. REPORTS SECOND QUARTER AND FIRST HALF EARNINGS

First Quarter 2011 Update. Ta Chong Bank

Dubai Islamic Bank. Investor Presentation June 30 th

Frankfurt am Main 26 April Deutsche Bank reports first quarter 2015 net income of EUR 559 million

Frankfurt am Main 27 April Deutsche Bank reports first quarter 2010 net income of EUR 1.8 billion

Q Results. 1 August 2014

Santander delivers 6 th year of double digit profit growth

First Quarter 2011 Results Underlying net profit increased 61.6% to EUR 1,492 mln

Morgan Stanley Reports First Quarter 2015:

Financial Results as at 31 March 2004

Earnings Release First Quarter 2016

Investor Presentation First Quarter (Q1)

Credit Suisse Financial Services Forum. John Shrewsberry Chief Financial Officer

Morgan Stanley - Current Net Income and Statements of Performance

Transcription:

Investors & Analysts Presentation Financial Year FY 2010 Investors & Analysts Presentation Lagos, Nigeria 4 April 2011

1 Disclaimer This document contains certain forward-looking statements, including statements regarding or related to events and business trends that may affect our future operating results, financial position and cash flows. These statements are based on our assumptions and projections and are subject to risks and uncertainties, as they involve judgments with respect to, among other things, future economic, and industry/ market conditions and future business decisions, all of which are difficult or impossible to predict accurately and many of which are beyond our control. You can identify these forward looking statements by the use of the words "strategy," "plan, "goal," "target," "estimate, project," "intend," "believe," "will" and "expect" and similar expressions. You can also identify these forward-looking statements by the fact that they do not relate strictly to historical or current facts. Although the Company has attempted to identify important factors that could cause actual results to differ materially, there may be other factors that cause results not to be as anticipated, estimated or intended. There can be no assurance that such statements will prove to be accurate as actual results and future events could differ materially from those anticipated in such statements. Accordingly, readers should not place undue reliance on forward-looking statements.

2 Outline Company Overview Group Financial Performance Review Business / Subsidiary Performance Risk Assets Report Outlook

3 FCMB at a Glance Subsidiaries: Associate Company Listing: Stock Symbols: Auditors: FCMB Capital Markets Ltd Credit Direct Ltd CSL Stockbrokers Ltd FCMB (UK) Ltd City Securities (Registrars) Ltd Legacy Pension Managers Ltd (PFA) 25% Ord. shares listed on the NSE Unlisted GDRs in the United Kingdom NSE FCMB GDR CUSIP 319636205 GDR ISIN US319636205 Network: Geographical Presence: Staff Strength: Financial Highlights 133 branches & cash centres 10 in-plants 150 ATMs Call centre Mobile bank Internet bank Nigeria United Kingdom South Africa (Rep. Office) 2,030 FTEs Total Assets & Contingents: N603.9B PAT: N7.9B Market Cap: N115.2B (4 April 2011) Accounting: Local GAAP IFRS Financial Year 2011 Credit Rating: B+ (S&P July 2010)

4 Business Overview Corporate & Commercial Banking Retail Banking Institutional Banking Investment Banking Banking services to more structured companies with turnover >N2.5B p.a. Banking services to individuals and small businesses with turnover <N2.5B. Includes Credit Direct Limited Banking services to Financial institutions Multilateral agencies Government and the value chain Comprises of: Financial advisory Capital raising Brokerage Sales & trading (debt, equity and currency) Differentiation Drivers: Risk Management Finance & Strategy Human Capital Operations & IT Predominantly wholesale banking group with a niche retail franchise (top-quartile of banking population and civil servants) Differentiating through operational excellence and customer intimacy Leading in innovation Technology-driven cash management Project & Structured Finance Hybrid capital arranging and underwriting Micro-lending

5 Strategic Considerations: Delivered value in 2010 Retail Sustained profitability (at contribution level) inspite of low interest rate environment Enhanced operational effectiveness Sales process Migration to alternate channels Stream lined branch network Institutional/Corporate/ Investment Grew wallet share with institutional/ corporate customers Focused enhancement of project and structured finance capabilities Expanded debt capital market capacity Risk Management Risk management deepened as a strategic differentiator Fine tuned origination process Further integrated risk and performance management (measuring EVA using risk adjusted capital charges) Asset sale to AMCON and successful recoveries 38% loan growth 18% gross earnings growth 5.5% NPL ratio 3% operating expenses growth 59% non-interest income growth

6 Outline Company Overview Group Financial Performance Review Business / Subsidiary Performance Risk Assets Report Outlook

Key Financial Ratios: Positive trend across performance indicators Performance Index FY 2009 1 FY 2010 Change Return on Equity 0.7% 6.0% Return on Assets 0.2% 1.6% 1,276% Loan/Deposit Ratio 90.2% 98.5% 12.7% Cost/Income Ratio 85.3% 78.6% (7.8%) Operating Net Interest Margin 6.0% 5.3% (12.4%) NPL/Total Loans 8.7% 5.5% (36.6%) Coverage Ratio 83% 100% 17% NII/Operating Income 31.7% 45.2% 14.5% Tax Rate (effective) 34.1% 12.1% Capital & Capital Adequacy Ratio 36% 31% Liquidity Liquidity Ratio 40% 32% Shares Earnings per share 5k 49k 880% Dividends per share 5k 35k 600% Opex 30.6 31.5 3% Others Risk Assets 240 330.4 38% Deposit Growth 266 335 26% Comments Improvement across performance parameters in general Although Liquidity Ratio reduced during the year, it is still 700bps above regulatory requirement High LDR is supported by high capital (CAR=31%) as well as borrowings from multilateral organizations not included in deposit liabilities Opex - flat year-on-year Significant growth in risk assets and funding achieved during the year Note: 1. Annualised from eight months financials for the year ended Dec 2009 Improved Performance Reduced Performance 7

Group Financial Overview: P&L Highlights Dec 2009 1 Dec 2010 Account (N m) (N m) Change Gross Earnings 52,909 62,674 18% Net Interest Income 24,478 21,934-10% Corporate Finance fees 2,849 5,879 106% Commissions 3,483 4,297 23% offset Trading Income (FX & Bonds) 3,239 4,650 44% Other FX Earnings 28 101 260% Other Income 1,744 3,205 84% Operating Income 35,821 40,066 12% Operating Expenses (30,575) (31,479) 3% Flat Provision For Losses (3,961) 439-111% Profit before tax 1,285 9,026 602% Profit after tax 847 7,935 837% Note: 1. Annualized from eight moths financials for the year ended Dec 2009 8

Group Financial Overview: Balance Sheet Highlights Dec 2009 (N m) Dec 2010 (N m) Change ASSETS: Liquid assets 146,599 93,307-36% Loans and advances 239,898 330,421 38% Investments 34,483 74,334 116% Goodwill on consolidation 6,074 6,074 0% Other assets 14,769 14,390-3% Fixed assets 21,818 20,065-8% TOTAL ASSETS 463,641 538,591 16% LIABILITIES: Customer and other deposits 279,694 335,402 20% Other liabilities 24,175 43,302 79% Borrowings 30,179 25,116-17% Shareholders' funds 129,593 134,771 4% LIABILITIES & SHAREHOLDERS' EQUITY 463,641 538,591 16% ACCEPTANCES AND GUARANTEES 50,493 65,250 29% 9

Group Financial Overview: Subsidiaries PBT Highlights COMPANY 2010 2009 1 Change (N 000) (N'000) from 2009 CDL 1,756,504 1,097,712 60% FCMB CM 221,494 (246,707) 190% City Securities (Registrars) 156,460 530,312-70% CSL Stockbrokers (459,633) (636,132) 28% FCMB UK (264,825) (547,536) 52% Total Subsidiaries N1.41B N0.19B 613% Legacy Pension Managers 2 50,854 - N/A TOTAL N1.46B N0.19B 639% Notes:: 1. Annualized from eight moths financials for the year ended Dec 2009 2. FCMB has 25% stake in Legacy Pension Managers Limited 10

Net Revenue (NB) PBT (NB) Earnings: Strong revenue and earnings growth across all segments. Retail trending towards fully-loaded profitability Net Revenue by Segment (2009-2010) PBT by Segment (2009-2010) 50.0 40.0 30.0 20.0 N35.7B 3.8 N40.0B 12% 9.0 592% 7.2 8.8 9.0 9.2 9.5 13.0 11.0 7.0 5.0 3.0 1.0 N1.3B 0.5 3.0 2.3 N9B 2.6 3.7 5.5 N11.8B 10.0 0.0 13.9 14.3 Dec 2009 (Annualized) Dec 2010 Retail (including CDL) Corp. & Comm Banking Institutional Banking Investment Bank -1.0-3.0-5.0 Dec 2009 (Annlzd) Dec 2010-2.8-4.5 Dec 2009 Annualized Dec 2010 Retail (including CDL) Corp. & Comm. Banking Institutional Banking Investment Banking Retail: Retail s results improved by N1.7B (38%) due to deposit and loan growth, as well as increase in CDL s profitability Corporate banking: Benefitted from provision write backs, and 43% growth in loan volumes Institutional banking: Sustained loan growth (37%, off a base of N42B in Dec 2009) to Government, FIs and multilaterals Investment banking: Growth largely driven by sales and trading income (FX and bond market) 11

12 Earnings: Interest margin narrowed, but offset by growth in other income Non Interest Income and Net Interest Margin Trend (2008-2010) Comments (N B) 25.0 20.0 15.0 10.0 5.0 0.0 FY 2008 (Apr) FY 2009 (Apr.) Dec 2009 (Annualized) FY 2010 Non Interest Income 22.6 16.1 12.1 19.0 NIM (%) 8% 10% 6% 5% NII/Operating Income 52% 30% 32% 45% 60% 50% 40% 30% 20% 10% 0% Net interest margin narrowed during the period due to: Low interest rate environment Focus on high quality credits Q1 treasury losses Impact of narrowing interest margin was offset by 59% increase in Non Interest Income during the year, coming largely from corporate finance fees, trading (FX and bonds) and transaction commissions Non-interest income heading back to pre-crisis levels

13 Earnings: Operational efficiency improved Ratio 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% FY 2008 (Apr) Operational Efficiency (2008-2010) FY 2009 (Apr) Dec. 2009 (Annualized) Dec. 2010 Cost-to-Income Ratio (%) 46% 50% 85% 79% Opex (N'B) 19.9 27.1 30.58 31.48 CAPEX (N'B) 5.69 7.26 3.02 2.47 Cost-to-Income Ratio (%) Opex (N'B) CAPEX (N'B) 35 30 25 20 15 10 5 0 Cost (N B) Comment Capex dropped slightly, & opex grew marginally, as: Key infrastructure investments (retail, etc) have peaked Business efficiency initiatives benefits are now being realized Improving cost-to-income momentum to be sustained: Potential savings from branch rationalization Focused effort to drive down costs Expected boost to income from volume growth, improved interest rate environment and strong non-interest income outlook

Deposit Liabilities (N B) Deposit Liabilities (N B) Deposit Mix: Funding sources deepened and remained diversified 350 Deposit Liabilities by Type (2009-2010) N334.8B Contribution to Deposit Liabilities by SBU (2009-2010) 350 N334.8B Contribution (%) 300 250 N266.0B 166.2 300 250 N266.0B 143.4 43% 200 150 100 50 0 114.2 16.7 8.9 23.3 126.2 137.2 Dec. 2009 Dec. 2010 Current Savings Call Fixed 8.1 CASA = 48% Note: 1. Includes government, multilateral agencies and financial institutions 200 150 100 50 0 104.3 124.6 37.1 140.5 50.9 Dec. 2009 Dec. 2010 Corporate & Comm Retail Institutions 42% 15% 1 14

15 Capital Adequacy: Conservative leverage ratio Analysis of Capital Adequacy (2008-2010) FCMB: Analysis of Gross Leverage (2009-2010) 450 400 350 300 100 50 0 313 318 331 426 250 20 N B 200 % 15 150 RWA 313 318 331 426 CAR (FCMB) 38.2 39.8 40.7 31.1 CAR (Regulatory Requirement) Apr. 2008 Apr. 2009 Dec. 2009 Dec. 2010 10 10 10 10 RWA CAR (FCMB) CAR (Regulatory Requirement) 40 35 30 25 10 5 0 Criteria 2009 (N B) 2010 (N B) Total Assets 463.6 538.9 Tier 1 Capital 129.6 134.8 Gross Leverage 3.6X 4.0X 2X in excess of regulatory CAR requirements => the equivalent of N90B+ excess capital

16 Outline Company Overview Group Financial Performance Review Business / Subsidiary Performance Risk Assets Report Outlook

17 Retail Banking Group: Highlights [GAINING MOMENTUM] 2010 Highlights Increased momentum, on lending to business banking customers Loan book grew by 36% gross (without adjusting for loans sold to AMCON) Relaunched enhanced mobile and internet banking platforms to drive down operating costs Sold margin loans to AMCON Focused resources and service channels on top-quartile of banking population 2011 Priorities Sustain momentum on profitable asset growth around successful products/segments Continue testing of new lending models/products Continuous improvement of underwriting and collection processes to drive down loan loss expense Refine sales model (to improve cost to income) Drive more traffic through alternative channels (to improve cost to income)

18 Retail Banking: Gaining Momentum N billion Retail: Financial Performance (2009-2010) 2010 (N B) 2009 (N B) %Δ Non-Int Income 3.3 3.6-9% Contribution 2.5 2.2 14% Risk Assets (Net) 37.8 32.4 16% Deposits 140.5 124.6 13% Cost/Income 119.0% 116.4% NPL 27.3% 26.2% Loan/Deposits 26.9% 26.0%

19 Corporate & Commercial Banking Group: Highlights [RESURGENT OPERATIONAL PERFORMANCE] 2010 Highlights Grew net loan book by 42% Signed-up of several new blue chip accounts Rolled-out commercial banking business, with regional office architecture Established structured trade and commodity finance capability Increased presence in upstream oil & gas in anticipation of Petroleum Industry Bill Ranked 3 rd among all banks in Corporate Customer Satisfaction Survey conducted by KPMG (2010) 2011 Priorities Grow Commercial Banking business and cash management to improve net interest margin Continue cross-sell of investment banking offerings to drive non-interest income Leverage project and structured finance capabilities to drive loan growth Expand value chain proposition to major corporate customers i.e. channel financing, collections for large corporates, etc

20 Corporate & Commercial Banking Group: Resurgent operational performance Corporate: Financial Performance (2010) N billion 2010 (N B) 2009 (N B) %Δ Non-int. Income 5.5 3.5 59% PBT 5.5 2.3 139% Risk Assets 222.9 156.5 42% Deposits 50.9 37.1 37% Cost/Income 48.6% 49.1% NPL 2.2% 2.1% Loan/Deposits 437.9% 421.8%

21 Institutional Banking : Highlights [POSITIONED FOR GROWTH] Loan growth of 37%: 2010 Highlights Government (mostly infrastructure finance) Financial Institutions Grew market share of e-payment and cash management Participated in 75% of sub-sovereign bond issues 2011 Priorities Grow customer base to lower tiers of governments Grow share of multilateral organizations Continue cross-sell of CDL, work place banking and investment banking Grow fee income leveraging cash management and corporate finance

22 Institutional Banking: Strong Growth in Net Interest Income Institutions: Financial Performance (2010) N billion 2010 (N B) 2009 (N B) %Δ Non-int. Income 3.6 0.9 309% PBT 3.7 3.0 23% Risk Assets 69.8 51.0 37% Deposits 143.4 104.3 38% Cost/Income 58.6% 65.5% NPL 0.1% 6.0% Loan/Deposits 48.7% 48.9%

23 Investment Banking: Highlights [FRANCHISE REMAINS STRONG] 2010 Highlights FCMBCM returned to profitability CSLS impairment charges from investments and aged receivables Strong trading income 2011 Priorities Project and structured finance Principal (mezzanine) finance Debt capital markets Approach breakeven of FCMB UK CSLS return to profitability Broaden asset classes traded

Amount (NB) 24 Investment Banking: Franchise remains strong Investment Banking: Financial Performance (2010) Investment Banking PBT Bridge (2010) N billion 2010 (N B) 2009 (N B) %Δ Net Revenue 7.3 3.8 91% PBT 2.6 (0.6) 462% Cost/Income 63.1% 116.8% 3.5 3 2.5 2 1,043% 190% 0.47 52% 0.28 28% 70% 0.18 (0.37) 0.37 1.5 1 2.72 2.64 3.28B (0.14) 0.5 3.46 2.68 0-0.5 2009 PBT (0.64) TFM FCMB CM FCMB UK CSLS CSRL 2010 PBT -1

25 Outline Company Overview Group Financial Performance Review Business / Subsidiary Performance Risk Assets Report Outlook

Credit Portfolio Analysis Gross Loan Book by Sector (2009-2010) O&G- 3 Retailing O&G-Trade 3 Dec '10 26 44 15 21 17 51 41 62 24 30 3 16 N350B O&G- Upstream Cons Credit 2 Mfg Real Estate 3 Dec '09 21 34 16 15 14 47 7 34 25 17 14 14 N258B Fin & Insurance Government Other Pub Util 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Commerce 4 Note: 1. In 2010, Others included: Agric (N4B), Mortgage (N5B), Power (N4B) and Transport (N3B). In 2009, Others included Agric (N3B), Mortgage (N6B), Power (N4B) and Transport (N1B) 2. Includes credits issued by Credit Direct- N5B in 2010; N3.2B in 2009 3. Partial sell-off to AMCON in view 4. Predominantly structured finance Margin 1 Others 26

Credit Portfolio Analysis Analysis of Gross Loans by Segment (2009-2010) Retail= N52B (15% of Total Gross Loans) Comment Dec '10 Dec '09 17 9 5 9 5 24 5 1 Retail= N45B 19 3 162 228 0 50 100 150 200 250 300 350 Consumer Retail Consumer Margin Consumer Mortgage SME CDL Corporate Institutions Note: Institutions Includes government, multilateral agencies and financial institutions 51 N258B 70 N350B Retail sector grew by N7B, net of sale of N9B margin loans to AMCON. Assuming nondisposal of margin loans, Retail indeed grew by N16B or 36% in 2010, through Consumer retail, SME and pay-day loans (CDL) CDL- grew 51% Business banking/ SME- grew 32% 27

Credit Portfolio Analysis: Low NPL across sectors Gross (N B) NPL (N B) NPL Trend by Sector 1 (2009-2010) 26.0 44.4 2.9 20.3 16.7 5.1 50.7 40.9 3.8 24.4 2.9 29.8 0.7 0.4 2.1 3.8 0.1 2.6 1.2 1.7 1.2 0.1 0.1 4.8 Group Total 349.7 19.1 80% 60% 40% 20% 0% 72% 62% 54% 52% 26% 31% 26% 3% 8% 11% 16% 4% 0% 4% 2% 1% 4% 2% 0% 4% 2% 1% 2% 4% O&G- Retailing O&G- Trading Margin Consumer Mfg Mortgage Real Est/Con F&I Transport Comm Edu Commerce Dec '09 Dec '10 5.5% Planned for sale to AMCON under Phase II with potential to further reduce NPL Note: 1. The graph excludes sectors with NPLs less than 0.5%. These include Government, Agriculture and Power 28

29 Asset Quality: Full coverage for NPLs Coverage Ratio Analysis (2007-2010) 35 30 30 140% 120% 25 23 100% NPL (N B) 20 15 19 80% 60% Coverage Ratio (%) 10 40% 5 3 5 20% 0 Apr. 2007 Apr. 2008 Apr. 2009 Dec. 2009 Dec. 2010 Non Performing Loans (N'B) 3 5 30 23 19 Provision Coverage Ratio (%) 118% 126% 80% 83% 100% 0% Non Performing Loans (N'B) Provision Coverage Ratio (%)

30 Outline Company Overview Group Financial Performance Review Business / Subsidiary Performance Risk Assets Report Outlook

31 Outlook Positive post-election outlook Single digit expense growth in 2011 Asset quality should improve further (AMCON and Credit Risk Management Initiative) Retail lending, commercial banking, project and structured finance to drive loan growth Retail business to achieve fully loaded profitability, driven by deposit growth, loan growth and improved interest rate environment Continued growth in debt and equity capital markets Quality of business continues to improve: Enhance corporate governance ISO certification Adoption of International Financial Reporting Standards (IFRS) Enhanced enterprise risk management framework