Tourists as a Target Group



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Tourists as a Target Group Josephine Østern Marketing Advisor and Sponsorship Manager Norsk Folkemuseum, Oslo - Norway

Norsk Folkemuseum at Bygdøy Bygdøy is a peninsula with large recreational areas in central Oslo. The woods, beaches and fields are popular destinations for the citizens to go for Sunday walks and other outings. The peninsula also hosts five large museums that are visited by both locals and tourists.

Norsk Folkemuseum - See Norway in a day! Norsk Folkemuseum shows traditional Norwegian culture and history. The Open-Air Museum features 155 authentic buildings from different national regions, like Gol Stave Church, from the 13th century. We also have indoor permanent collections and temporary exhibits.

Take A walk Contact with nature Norwegian wooden houses olkeans Nice place for the kids Medieval ornaments People in folk dress Nasjonale verdier efsebakst A place for contemplation and silence Animals grazing in the fields

History Open-Air Museum Farmsteads Museum at Bygdøy Summer Touristattraction NORSK FOLKEMUSEUM 1 8 94 Research Winter O S L O Corporation City Exhibits Contemporary Socitey/ Multicultural

Touristattraction NORSK FOLKEMUSEUM 1 8 94 Research institution O S L O

History NORSK FOLKEMUSEUM 1 8 94 O S L O Contemporary Society/ Multicultural

Open-Air Museum 1 8 94 FOLKEMUSEUM NORSK O S L O Indoor exhibits

1 8 94 City Farmsteads FOLKEMUSEUM NORSK O S L O

Winter 1 8 94 Summer FOLKEMUSEUM NORSK O S L O

300 000 Number of visitors to Norsk Folkemuseum Average amount of visitors er about 236.000 per year 250 000 200 000 150 000 100 000 203 318 225 179 241 068 266 176 264 307 240 638 260 107 237 609 50 000 0 2001 2002 2003 2004 2005 2006 2007 2008

The Visitors - Our Target Groups Who are we communicating with? Individual Visitors Locals Families Culturally interested adults Foreigners living in Oslo Non-locals Norwegians Foreigners Group Visitors Foreigners Cruise Touroperators Agents MICE Norwegian Schools, kindergardens and students Unions and organisations Companies

Information & Target Groups Tourist The Media EVERYBODY The general public Non-visitors Public authorities; Ministry of Culture, Government, politicians etc Visit us! Scientists, museum professionas General Popular xperience Schools Information Educating Families Cultural heritage and history Locals Contemporary Society Multicultural Retired people

Tourists and the summer season 60% of our visitors come during the summer months of June to September In this periode 73% of them are tourists.

Summertime Product During summer the Open-Air Museum is filled daily with people in costumes and activities. Domestic animals graze the fields.

Medieval ornaments

Events for Locals & Tourists *Christmas Fair *Easter Celebration *Midsummer Celebration *Shrovetide Carneval

Midsummer Eve

Marketing & Distribution Touristmarket Special contracts for touroperators & cruiseagents. Advertising and listing in international guides, web-pages, newsletters and magazines. Invitational excursions for agents and the travel media. Production and distribution of a tourist brochure. Distribution to: hotels, camping centers, touristinformation, other museums etc. Travel Fairs and Professional Fora Cooperations with: Visit Oslo = Oslo Guide, Oslo Pass, What s On, Oslo Map, Information board at the Touristinformation Visit Norway = NRI-guide (Travel guide), Productmanual Venture Norway, Official Guide to Norway, News Bulletin USA, Spanish Guide to Norway etc. Oslo Cruise Network = Active member Museums at Bygdøy= shared brochure, distribution

Examples of Communication

Who is our Competition? Tourist segment: Obvious other museums and attractions in Oslo : Vikingships, Fram-Museum, Kon-Tiki, Holmenkollen Ski Jump, Vigelands Park, National Museum, Akershus Fortress, City Hall, the new Opera (also attracts more tourists to Oslo) Less obvious: Aker Brygge Shopping and Restaurant area, Hadeland, forest area, the fjord, Maihaugen, Tryvann Winterpark, concerts and festivals, shopping, galleries Foto: Matjaz Intihar

Our Competitors are also our Partners! Together we are the destination: Bygdøy Oslo Norway In a competitive international market. We need each other!

History Open-Air Museum Farmsteads Museum at Bygdøy Summer Tourist attraction NORSK FOLKEMUSEUM 1 8 94 Research Winter O S L O Corporation City Indoor exhibits Contemporary Society

NORSK FOLKEMUSEUM 1 8 94 Research O S L O Corporation Contemporary Socitey/ Multicultural

Marketing & Distribution Local market

Meet the People of Norway!