Giving our customers peace of mind in their daily lives

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Giving our customers peace of mind in their daily lives

2 Proudly associated with:

Flick Anticimex offers commercial and residential services to meet the demands for safe and healthy environments. We work with prevention, embrace new technology and offer sustainable solutions. Our History... 4 Pest Control... 6 SMART... 8 Termite Solutions... 10 Bird Control... 12 Washroom Services... 14 Hygiene Consumables... 16 3

4 Your trusted local pest control company

Flick Anticimex Our History Flick Pest Control was founded in 1918 by W.A. Flick, professional pest exterminator. When the family sold the business in 1986, W. A. Flick & Co. had long been Australia s largest pest control company, and one that was among the largest in the world. Over the years that followed, we continued to expand our range of services, introducing washroom services and hygiene consumables. In 2013, Flick was acquired by Anticimex, a specialised pest control, hygiene and building environment company that creates safe and healthy indoor environments for more than 2.2 million customers worldwide. Our vision is to be the global leader in preventative pest control and hygiene services. Through prevention, new technology and sustainable solutions, we give our customers peace of mind in their daily lives. We aim to provide safe & effective pest control protecting our customers environments from pests and bacteria to avoid bad health, business interruptions and financial losses. Flick Anticimex offers pest control and hygiene services throughout Australia. At Flick, we take pride in our service quality, through using local technicians trained to Australian, New Zealand and international standards. We have developed pest control and washroom strategies for each of the following sectors: COMMERCIAL Hospitality Tourism Health-Care Aged-Care Wholesale/Retail Property Management Strata Management Local Government State Government Federal Government Offices INDUSTRIAL Food Industry Manufacturing Logistics Construction Industry Warehouses Factories DOMESTIC Residential Public Housing Retirement Villages Termite Management Solutions 5

6 Reliable pest solutions for every industry

Safe and effective pest control Pest Control Pest control needs to be a regular consistent process to prevent minor, local infestations from developing into a widespread pest invasion. Flick continually strives to achieve minimal pest activity using the safest environmentally friendly, non-toxic materials, with the health and safety of humans, animals and the environment given top priority. Flick Anticimex operates from 36+ branches and depots across Australia and New Zealand, with a vast network of pest control & hygiene operators offering superior localised service in line with global best practice standards to meet client needs. Our widespread coverage encompasses servicing 54,000+ B2B sites on behalf of 46,000 customers and over 100,000 residential customers. Reduction of risk and protection of your assets Continual improvement through concise reporting and hygiene recommendations Installation and maintenance of all equipment by professionally qualified technicians Quality service at a competitive price HACCP accredited pest management standards Safety management system in accordance with AS/NZS4801 ISO 9001:2008 QMS certified ISO 14001:2004 EMS certified We proudly provide services to residential homes and Australia s major industrial, government, resource and commercial sectors. From bedbugs to food safety, you can trust Flick to keep your indoor environment safe and healthy. OUR INTEGRATED PEST CONTROL SERVICES INCLUDE: Commercial and industrial pest management Rodents, cockroaches, spiders, ants & fleas Rodent monitoring program - SMART & Flick Axess Timber pest management (termites, borers & fungal decay) Bed bug control programs Stored product pest management Bird control (netting, deterrents & trapping) Vector management (mosquitoes & biting midges) Fumigation and fixed control systems Entomological reports and auditing Bee and wasp nest control Possum and rabbit control Weed control Feral cat control Garden pests 7

8 Flick Anticimex SMART a more intelligent solution for pest control.

Flick Anticimex SMART SMART In order to combat rodent problems in our businesses and our communities, there is an urgent need for new, efficient methods. The answer is Flick Anticimex SMART a more intelligent solution for pest control. Flick Anticimex SMART concept solution is a combination of: Our experience and knowledge An array of advanced digital traps, sensors and cameras Focus on the value to the customer not the price Secure Measurable Automatic Risk reduction Technology ASSESSMENT STRATEGY REALISATION INTELLIGENCE ADVANTAGES OF SMART Peace of mind thanks to effective protection and monitoring 24/7. Regular inspections of the whole of the premises. Professional callout service on hand to take prompt action, when needed. Documented traceability, providing a great tool for decision-making when planning future preventative measures. Environmentally friendly and free from pesticides. Cost-effective as a result of reduced risks. Time-saving due to for physical checks. Flick Anticimex offers a SMART Box solution - intelligent rodent control for sensitive areas. CUTTING-EDGE FEATURES INCLUDE: Multi-catch as well as single-catch trap for indoor and outdoor usage. Effective against both rats and mice. Environmentally friendly, no poison or bait is used. Powered by battery, electricity or solar panels. Continuous reporting of information regarding activity and catches. 9

10 Prevent the potential damage from timber pests now!

Timber pests cause extensive damage to your property Termite Solutions Termites and borers can cause significant structural damage to any buildings constructed of timber and cellulose material. Early detection and preventative inspections carried out on the property can reduce the cost of repairs. Termites are the world s most destructive pest and cause more damage to homes than fire and storms combined. Australians spend around one billion dollars each year on termite treatments and repairs. Subterranean termites live in the ground, often in vast, unseen colonies located under and around buildings. Their main source of food is timber and the wood used in commercial properties provides an attractive (and expensive!) meal. Serious damage can be caused in a matter of months, sometimes even weeks. One termite colony can contain up to a million hungry termites. In some species, the mature queen can produce thousands of eggs a day! This is why minor termite activity can quickly grow into a major infestation. Flick strongly recommends inspections of your property at least annually to identify termite and timber pest activity and potential termite related risks. Early detection will help significantly reduce damage and the cost of repairs. YOUR TECHNICIAN WILL: Inspect all buildings, structures and attachments containing timber and cellulose within the property boundaries; and Inspect timber fences, decks, pergolas, outbuildings, tress and landscape timbers within the property boundaries. Following an inspection, the technician will provide a detailed treatment or prevention program and quotation; which may include recommendations for monitoring, baiting systems, chemical soil treatments and termite colony location and eradication. YOUR TRUSTED SOLUTIONS: Termite & Timber Pest Inspection. Termite Baiting Systems, Chemical Treated Zones and other Termite Treatments as required. All products used on site shall be supported, upon acceptance of proposal, with the applicable Safety Data Sheets, accessible online via our customer portal. All termiticide products used by Flick are approved and registered with the Australian Pesticides and Veterinary Medicines Authority. All treatment methods are consistent with the descriptions outlined in the Australian Standards for Treatment of Existing Buildings. 11

12 Experiencing problems caused by pest birds?

Tailormade solutions for effective and professional bird proofing Bird Control Pest birds that are left to roam free can cause serious health and safety issues. They are a potential source of disease and bird-mite transmission, as well as defacement of buildings, both internally and externally. Flick Anticimex offers a variety of solutions to the pest bird problems at your workplace. Our Pest Bird Feeding and Trapping Programs are recognised by the R.S.P.C.A. and S.P.C.A., Parks and Wildlife and Dept. of Agriculture as an acceptable and humane method of feral pigeon control. Pigeons are an introduced bird species and are considered a pest, especially in built-up areas. A Pest Bird Feeding Program includes the use of specialised hallucinogenic-based bird feed formulations. A Feeding Program achieves excellent results when carried out correctly and is very cost-effective compared to alternate control methods available. EXCLUSIVE BIRD CONTROL SOLUTIONS INCLUDE: Netting Shock Track Eagle Eye Spikes Daddi Long Legs Trapping Program PROBLEMS CAUSED BY PEST BIRDS: Damage caused by birds nesting and soiling building facades Customer complaints Poor public image Health risks such as Respiratory Bacterial Infections (caused by pathogens in droppings) Bird mites Damage to vehicle duco from acidic bird droppings Structural safety concerns Slip hazards caused by bird droppings 13

14 Dreaming of a cleaner, fresher washroom?

A fresher washroom Washroom Services We care about your washroom... it s that simple! We provide support in defining your needs and recommending a premium washroom solution. Flick Anticimex aims to help you identify your needs and provide you with a consistent, cost-effective and qualitydriven customised hygiene service solution in line with best practice and quality standards. We look after installation of hardware and ensure regular servicing to maintain a fresh, hygienic washroom. OUR STYLISH RANGE INCLUDES: Sanitary units (manual & automatic) Anti-bacterial toilet seat spray Air freshener dispensers Anti-bacterial hand sprays Urinal & WC sanitisers Bacterial treatments (urinal & WC) Soap dispenser service Hand dryers/air management systems Nappy disposal units Biological water saving solutions Flick is certified Environmental Standards ISO 14001:2004, Quality Management System ISO 9001:2008 and nationally HACCP accredited for hygiene services. This distinction is a reflection of our commitment to the highest standards of service and professionalism, allowing our clients to have confidence in the services that we provide. 15

16 Premium range of hygiene consumables

Your one-stop shop for hygiene consumables Hygiene Consumables From large facilities to small commercial businesses, Flick Anticimex provides our customers with a cost effective and modern approach to your hygiene consumable needs. Here at Flick Anticimex, we take pride in providing businesses across Australia our reliable hygiene consumables product range. Every business, no matter the size, must have a reliable supply of affordable and highquality paper and hygiene consumables solutions. Cross contamination can easily occur in your washroom, kitchen & locker room: Microorganisms multiply rapidly in moist environments Washrooms contain large numbers of airborne pathogens Flick offers hygienic products to help prevent cross contamination. Good workplace hygiene is vital to: Improve employee health & wellbeing Reduce employee illness Increase workplace productivity Improve workplace morale We provide a comprehensive range of stylish environmentally friendly and sustainable business consumables and dispensers, such as: Toilet tissue Soap (anti-bacterial and PH balanced) Facial tissue Hygiene chemicals Hand towels (slimline, automatic and various universal options) Our premium hygienic range of business consumables can easily be delivered to your office or workplace. 17

Locate your local office Head Office Sydney NSW Ballina Central Coast Coffs Harbour Dubbo Newcastle Port Macquarie Port Stephens South Coast Sydney Ulladulla Wagga Wagga NZ Auckland ACT Canberra QLD Brisbane Cairns Gold Coast Rockhampton Sunshine Coast Toowoomba Townsville SA Adelaide VIC Bendigo Melbourne Wodonga WA Perth TAS Hobart Launceston NT Alice Springs Darwin 13 14 40 0800 101 969 (AUS) www.flick-anticimex.com.au (NZ) www.flick-anticimex.co.nz

We give our customers peace of mind in their daily lives. For more information in Australia, please call 13 14 40 (Pest Control) or 1300 65 65 31 (Hygiene) or visit our website www.flick-anticimex.com.au For more information in New Zealand, please call 0800 101 969 or visit our website www.flick-anticimex.co.nz Follow us so the Pests don t follow you!