IBM Rational: Sustainable automated testing for SAP Ecosystems with Worksoft Certify David Myers Sales Director Worksoft, Inc. www.worksoft.com
SAP Business Challenge Application Changes Service Pack New Module Enhancement Pack / Service Pack / Upgrade Customization / New Module Service Pack Time Company Changes Process Change Failed Audit New Product Launch Acquisition Process Change Layoffs How are application changes and updates managed and validated? Before applying a change, can you identify which business processes will be impacted? How are business process validations recorded and documented for compliance and auditing?
The Economics of Worksoft Certify Speed & Cost to Deploy Changes People / $$ Resources Re-occurring Savings - The greater the number of changes and releases, the greater the savings and quality Typical costs for manual/script-based technology & component frameworks Typical Certify Suite implementation costs Implementation costs when using Certify SAP Test Content Release Cycles
Recognized Leadership Magic Quadrant for Integrated Software Quality Suites Worksoft is the leader for testing SAP applications with their strong support for the SAP Ecosystem. Worksoft customers have in excess of 50% of their functional tests automated, leading all other vendors in the Magic Quadrant. Worksoft strengths are in its resilience of tests to application changes, a high degree of reusability, and the leading edge script-free technology that enables a higher degree of test automation success. Best Functional Automated Testing Tool for SAP Worksoft, using an object-driven approach, eliminated the need for generating scripts or writing test code that legacy testing tools employ. The automation community enthusiastically selected Worksoft Certify as their top rated pick for 2011 s Best for SAP The ATI Automation Honors are awards that celebrate excellence in the discipline of software test automation
Comprehensive Product Suite Worksoft automates end-to-end testing across your SAP Ecosystem, enabling speed and agility Non-SAP Systems All SAP Modules Custom Code Web Interfaces Worksoft s comprehensive array of products go beyond standard functional testing, delivering additional benefits: Change Identification: Uncover hidden impacts and know with certainty where testing efforts need to be focused Documentation: Automatically generate high-quality business process documentation that preserves institutional knowledge Audit and Compliance: Dynamic reports on test process execution and test results, including screen captures, create detailed audit and compliance trails
Test Automation Simple and Script-Less Designed for the business user Easy to maintain No scripts Maintainable Simple single click maintenance Updates propagated throughout all tests No programming skills required Reusable Versatile Save hundreds of man hours Run lights out regression tests daily/weekly Support all underlying software technologies 6
The Worksoft Difference Worksoft Easy to use: You don t have to be a coder to use Worksoft you can even train business users Object-based: Resilient to changes in the underlying applications Test as you go: Catch defects early and drop production defects by 80% Fast: 60-70% automation in 90 days that can be performed lights out Knowledgeable: Deep domain knowledge of SAP and the ecosystem of software it s commonly used with Complete: Easy to do end-to-end testing, including interfaces between systems Focused: Continual product investment and superior, personalized customer service Legacy Solutions Requires extensive training and specialized scripting knowledge Script-based, requiring extensive maintenance with each subsequent change Forced to squeeze testing in at the end and hope for the best Stagnant test coverage metrics due to high rework Relies solely on your internal knowledge of SAP and the ecosystem of software it s commonly used with Difficult to test interfaces with precision Stagnant product investment; a minor product among hundreds Worksoft displaces legacy test automation products in over 70% of new customers.
Worksoft changes the rules on testing. Fast test development Build the test in the time it would take to document the test case Business SME can build tests. No programming or scripting skill required End to End Business Process Validation Significantly fewer assets to manage 250 ETE process vs. 3000 manual tests Fast, Easy test maintenance Low cost Minimal resource requirement Improve development cycle time Repository of easy to use business process validation tests Supporting agile world wide test and development Lights out Test Automation Execution Increase the test coverage of business processes to 80%+ Scheduled execution Fault only reporting
Customer Accolades Worksoft s Solution was the ideal choice for us. We completely automated over 250 end-to-end business processes in an 8 week period. Jeff Duly - Dow Corning Worksoft Certify vastly improved our coverage, the amount of testing we could do in a short period of time, and gave us the flexibility to work on multiple products simultaneously. We are very excited about the opportunity this presents to us in regards to expediting our application development lifecycle while providing cost savings. By integrating Worksoft Certify with SAP Solution Manager 7.1, we are able to leverage our existing investment in Solution Manager with the latest test automation technology. Warren Kaufman - Colgate-Palmolive Bob Mende - Dade Behring / Siemens By using Worksoft Certify to automate the testing of SAP application controls related to SOX compliance you can achieve on average 80% savings in person hours and time. If you're using third party resources, the external costs associated with testing can be significantly reduced, if not eliminated. Sandra C. Keaveny - Diversified Financial Services Group
Extraordinary Customer Satisfaction
Comprehensive Lifecycle Management Worksoft Products Spanning the SAP Lifecycle Worksoft Certify Certify Business Process Procedure Certify Data Certify Impact Interface Extensions Worksoft Application Lifecycle Management (ALM) Interfaces IBM Rational Quality Manager HP Quality Center SAP Solution Manager
Testing: The Typical Work Effort With Manual Testing With Worksoft Certify Initial Test Build 4 to 6 hours to both build and document the test and acquire data Test Execution 1 to 2 hours Inefficiencies from Control Change 1 to 2 hours Initial Test Automation 1 to 1.5 hours Certify Data used to quickly acquire necessary test data Test Execution 3 to 5 minutes Process Control Change Minimal Tests move automatically to the next process
Typical SAP Maintenance Efforts Initial Implementation Service Packs Minor Releases Upgrades and Consolidations Analysis Development Testing The Worksoft Advantage Analysis Development Testing Time Savings
Worksoft Certify speeds development cycle time, and reduces total development time Manual Change Deployment Requirements & Impact Analysis Design & Development Test Execution Manual Test Script Development Worksoft Application Management Solutions Requirements & Impact Analysis Design & Development Test Execution Automated Test Development Project Timeline BPP Documentation is real-time and auto generated
Dow Corning More than 7,000 products and related services Approximately 25,000 customers $5+ billion in sales, globally dispersed with more than 60% outside the US Approx. 10,000 employees worldwide Global leader in silicones and high purity silicon Strong channels to market distributors, web, commercial organization
Dow Corning A Leading Silicones Provider Business Requirements Efficiently manage high volume of changes to SAP upgrades, support stack, new projects and transport changes Drivers Record high testing demand for Business Process SMEs Worksoft Solution Worksoft Certify for SAP THE RESULT Transformed from manual to automated end-to-end testing in 12 weeks
Pay Back in Months The Dow Corning Story Dow Corning drives 40+ transports per day Cost & Resources 25 resources 60% coverage 125 ETE test 75% coverage 250 ETE tests Migrated all ETE test from ECC 5 to ECC6 in 3 days How? Worksoft Certify automates the identification and testing of changes Lights out automation 280 ETE test process 120 days 120 days 2 resources 12 months Time
Projected Test Cycles for Project Rollout Design Build Test Final Prep HyperCar e Days Intg. 1 Intg. 2 UAT Regres. Create Run Maintain
Worksoft Benefits: Increasing Business Agility Faster delivery of new functionality including SAP service packs, enhancement packages, and transports Reduction in risk and ongoing SAP operating costs (TCO) Automatic documentation generation for a complete audit and compliance trail = Increased Business Agility due to Improved Automation
Business Value Ability to change /business agility Lower TCO in the short, medium, and long term Better time to value Automated regression Improved business process quality High level of automated test coverage % Cross platform Collaborative operating model
Quantifiable Benefits The areas that can benefit from automation and are part of this ROI process are: Test Creation Test Maintenance Test Documentation (Capture / Update) Test Execution Impact Analysis Optimized Test Data Management Post Production Defect / Outage reductions and their consequences Process Documentation Compliance Documentation (Pass/Fail validation traceability ; output -- no human interpretation) Training Documentation
Benefits not Quantified Significant, but less measurable benefits include: Risk mitigation Benefits of 40% faster project acceleration and the increase in project velocity Benefits of clearing project backlogs Benefits of faster response to the business Better standard documentation Higher satisfaction by testers All of these benefits are validated with Worksoft Certify (just not as easy to quantify)
Business Value Considerations Consider all cycles of testing for each type (unit, regression, SIT, UAT) for each testing effort that occurs over the next 18 to 24 months Support packs Roll outs Business changes Enhancement Packs Non SAP initiatives
Thank you! David Myers Worksoft Email: dmyers@worksoft.com Mobile: +44 7796 010936 www.worksoft.com