Candidate Information Bulletin State of Hawaii PEST CONTROL LICENSE EXAM The State of Hawaii Pest Control Board (the Board) has contracted with Prometric Inc. (Prometric) to conduct its examination program. This bulletin is your guide to the process of taking Hawaii pest control licensing exams. The steps below summarize the process. For information about a step, go to the page listed. To take an exam 1 Obtain an application from the Board. Mail your completed application and fee to the Board at the address below. Once the Board approves your application, you will be sent a letter of approval with an exam registration form. 2 Submit your exam registration form and the exam fee(s) to Prometric by the deadline date. In return, you will receive an admission letter and exam appointment Page 3. 3 Prepare for your exam, using this bulletin and other materials Page 4. 4 Present your admission letter and required identification; then take the exam Page 3. The Board will send licensing information to passing candidates. To get answers not provided in this bulletin For questions about exams: Prometric 354 Uluniu Street, Suite 308 Kailua, HI 96734 Phone: 808.261.8182 www.prometric.com/hawaii For questions about eligibility requirements and licensing: State of Hawaii Department of Commerce and Consumer Affairs Pest Control Board King Kalakaua Building 335 Merchant Street, Room 301 Phone: 808.587.3222 www.cca.hawaii.gov/pvl Copyright 2015 Prometric Inc., a Delaware corporation. All rights reserved. 1 Rev. 20151218
Submitting your license application Registering and scheduling exams You can obtain an application form and detailed information about eligibility requirements from the Board or online at www.cca.hawaii.gov/pvl. Send the completed application and the application fee to the Board. When your application is approved, the Board will send you an exam registration form. Once you receive approval from the Board, you should: 1 Complete the exam registration form. When completing the registration form, you must provide your contact information, Social Security number, exam scheduling preferences and payment. Prometric will treat your Social Security number as confidential. It will be used only as an identification number in maintaining your record and reporting your score to the Board. 2 Mail the registration form and exam fees ($50 per exam) to Prometric at the address shown on the form. Payment can be made by Visa, MasterCard, cashier s check, or money order. Personal checks and cash are not accepted. Fees are nonrefundable. Note Prometric must receive your registration form and fee on or before the deadline date. If you have problems meeting the deadline date, call Prometric immediately at 808.261.8182. Exam dates and registration cutoff dates. Exams are offered on specific dates each month at several locations. An exam schedule with testing locations, exam dates and registration deadline dates will be sent with your approval information and is available for viewing online at www.prometric.com/hawaii. If you are unable to take the exam on the scheduled test date because of religious restrictions, submit a letter of explanation with your exam registration form. Walk-in testing at the Oahu location. Walk-in testing is available under certain circumstances. If you have been approved for an exam by the Board, you may take the exam by appointment on a date other than the scheduled testing dates offered. For an appointment, call the Prometric office. A walk-in fee of $60 is added to the basic exam fee. All other conditions in this bulletin apply. Special consideration ADA accommodation. If you require testing accommodations under the Americans with Disabilities Act (ADA), please call Prometric at 808.261.8182 to obtain an accommodation request form. This form must be submitted, along with written professional verification of your disability, before you schedule your exam. Reasonable testing accommodations are provided to allow candidates with documented disabilities recognized under the ADA an opportunity to demonstrate their skills and knowledge. ESL note. If English is your second language, please note that a language barrier is not considered a disability. Rev. 20151218 2
Admission letter If your registration form and payment are received by the registration deadline, Prometric will send you an admission letter. This letter provides information regarding the specific date, time and location of your exam. You must present this letter at the testing center or you will not be allowed to test. You should receive your admission letter approximately five business days before the exam. If you lose your admission letter or have not received it three days before the exam, call Prometric immediately at 808.261.8182. Be sure to notify Prometric and the Board of any change of address. What to bring on exam day Important If you do not appear for your exam on the date and at the time shown on your admission letter, you forfeit all fees. Bring all the following items with you to your exam appointment: Your admission letter from Prometric. A current, valid, government-issued photo identification, such as a passport or driver s license. Two sharpened No. 2 pencils. Important Failure to provide appropriate identification and your admission letter at the time of the exam is considered a missed appointment. If you miss an appointment or arrive late, you forfeit your fees. Test center regulations References Calculators Personal items To ensure that all candidates are tested under equally favorable conditions, the following regulations and procedures will be observed at each testing center. Failure to follow any of these security procedures may result in disqualification of your examination. Prometric reserves the right to audiotape and videotape any examination session. No reference materials, papers or study materials are allowed at the test center. If you are found with these or any other aids, you will not be allowed to continue the exam and your answers will not be scored. The FUMIGUIDE calculator to read only. You must not bring any personal/unauthorized items into the test center. Such items include but are not limited to: cell phones, PDAs, pagers, cameras, recording devices, photographic equipment, watches, outerwear, hats, food, drinks, purses, briefcases, backpacks, and notebooks. Breaks Visitors If you leave the testing room while an exam is in progress, you must sign out/in on the roster and you will lose exam time. You are not allowed to use any electronic devices or phones during breaks. No guests, visitors or family members are allowed in the testing area. 3 Rev. 20151218
Misconduct or disruptive behavior Weapons Candidates who engage in any kind of misconduct or disruptive or offensive behavior may be dismissed from the examination. Examples are: giving or receiving help, taking part in an act of impersonation, removing test materials or notes from the testing room, using rude or offensive language and behavior that delays or interrupts testing. Weapons are not allowed at the testing center. Important Before an exam begins, the test center administrator will inspect briefcases, purses, and so on to ensure that candidates are not in violation of any of these rules. The administrator will collect any materials that violate the rules. If questions arise. Test center administrators are not allowed to answer any questions pertaining to the exam content. If you do not understand a question on the examination, you should answer the question to the best of your ability. There is no penalty for guessing, so be sure to mark an answer for each question. Your exam results Copyrighted questions. All test questions are the property of Prometric Inc. and are protected by copyright. Federal law provides severe civil and criminal penalties for the unauthorized reproduction, distribution, or exhibition of copyrighted materials. Passing score. A score of 70 percent or above is required to pass each exam. Scores are based on the number of questions answered correctly. You will not be given credit for any question answered incorrectly, marked with more than one answer or left blank. The Board will send your score report and licensing information to you. Appeals process Retake information. If you do not pass the exam, you will receive retake procedure information with your score report. Our goal is to provide a quality exam and a pleasant testing experience for every candidate. If you are dissatisfied with either and believe we can correct the problem, we would like to hear from you. We provide an opportunity for general comments at the end of your exam. Your comments will be reviewed by our personnel, but you will not receive a direct response. If you would like to submit an appeal concerning examination content, registration, scheduling or test administration (testing site procedures, equipment, personnel, etc.), please submit an appeal by visiting www.prometric.com/contactus. The Appeals Committee will review your concern and send you a written response within 20 business days of receipt. Exam content outlines Following are the content outlines for the Hawaii pest control exams. These outlines are the basis of the exams and list all topics covered in each exam and the approximate percentage of questions asked about each topic. The exams consist of multiple-choice questions. If you are testing for a Pest Control Operator license, you are required to take both the Part I exam and the applicable Part II exam. If you are testing Rev. 20151218 4
for a Pest Control Field Representative license, you are only required to take the applicable Part II exam. Note Some questions on the exams cannot be answered without reference to the FUMIGUIDE calculator. Exam references. Each outline lists all references used to develop the exams. Though these references may be useful study tools, they are not allowed at the exam site. Some information found in the references does not apply to the exams. For information on how to obtain the exam references, call toll-free 877.624.2562. Note The study material will change for exams administered April 2015. Part I Pest Control Closed Book, 30 questions, 1 hour Licensing 70 Workers Compensation 15 Wages 15 1 Handbook for Employers on Unemployment Insurance, 2009, Hawaii Department of Labor and Industrial Relations, (www.hawaii.gov/labor), Princess Keelikolani Building, 830 Punchbowl Street, 2 Hawaii Administrative Rules, Title 16, Chapter 94 Pest Control Operators, Hawaii Department of Commerce and Consumer Affairs, (www.cca.hawaii.gov/pvl), 335 Merchant Street, 3 Hawaii Professional and Vocational Licensing Act, Chapter 436B, April 4, 2004 Edition, Hawaii Department of Commerce and Consumer Affairs, (www.cca.hawaii.gov/pvl), 335 Merchant Street, 4 Hawaii Revised Statutes, Chapter 460J: Pest Control Operators, Hawaii Department of Commerce and Consumer Affairs, (www.cca.hawaii.gov/pvl), 335 Merchant Street, 5 Hawaii Revised Statutes, Payment of Wages and Other Compensation Laws, Chapter 388, Hawaii Department of Labor and Industrial Relations, (www.hawaii.gov/labor), Princess Keelikolani Bldg., 830 Punchbowl Street, 6 Hawaii Revised Statutes, Wage and Hour Law, Chapter 387, 2003, Hawaii Department of Labor and Industrial Relations, (www.hawaii.gov/labor), Princess Keelikolani Bldg., 830 Punchbowl Street, Honolulu, HI 96813 7 Hawaii Revised Statutes, Workers Compensation Law, Chapter 386, Hawaii Department of Labor and Industrial Relations, (www.hawaii.gov/labor), Princess Keelikolani Bldg., 830 Punchbowl Street, 8 Hawaii Rules for Workers Compensation, Title 12, Chapter 10, Hawaii Department of Labor and Industrial Relations, (www.hawaii.gov/labor), Princess Keelikolani Bldg., 830 Punchbowl Street, Honolulu, HI 96813 Part II Fumigation Field Representative Pesticides 15 Calculations 50 Insects 20 Safety 15 1 Hawaii s Termites An Identifiable Guide (Household 2 The Formosan Subterranean Termite in Hawaii 3 The Mallis Handbook of Pest Control, 10th Edition, 4 Vikane Gas Fumigant: Structural Fumigation Manual, 2010, Dow AgroSciences, LLC, (www.dowagro.com), 9330 Zionsville Road, Indianapolis, IN 46268-1054 5 Rev. 20151218
EXAM CONTENT OUTLINES Part II Fumigation Operator Pesticides 15 Calculations 40 Insects 15 Safety 15 Fumigation 15 1 Hawaii s Termites An Identifiable Guide (Household 2 The Formosan Subterranean Termite in Hawaii 3 The Mallis Handbook of Pest Control, 10th Edition, 4 Vikane Gas Fumigant: Structural Fumigation Manual, 2010, Dow AgroSciences, LLC, (www.dowagro.com), 9330 Zionsville Road, Indianapolis, IN 46268-1054 Part II General Pest Field Representative Pesticides 30 Insects 30 Calculations 30 Safety 10 1 Crop Protection Handbook, Volume 97, 2011, Meister Publishing Company, (www.meistermedia.com), 37733 Euclid Avenue Willoughby, OH, 44094 2 The Mallis Handbook of Pest Control, 10th Edition, Inc., (www.pctonline.com/store), 4012 Bridge Avenue, Cleveland, OH 44113 Part II General Pest Operator Pesticides 25 Insects 30 Calculations 25 Safety 20 1 Crop Protection Handbook, Volume 97, 2011, Meister Publishing Company, (www.meistermedia.com), 37733 Euclid Avenue Willoughby, OH, 44094 2 The Mallis Handbook of Pest Control, 10th Edition, Part II Termite Field Representative Pesticides 35 Calculations 35 Insects 25 Safety 5 1 The Mallis Handbook of Pest Control, 10th Edition, 2 Hawaii s Termites An Identifiable Guide (Household 3 The Formosan Subterranean Termite in Hawaii Rev. 20151218 6
EXAM CONTENT OUTLINES Part II Termite Operator Pesticides 20 Calculations 30 Insects 25 Safety 15 Equipment 10 1 The Mallis Handbook of Pest Control, 10th Edition, 2 Hawaii s Termites An Identifiable Guide (Household 3 The Formosan Subterranean Termite in Hawaii 7 Rev. 20151218