LIFE INSURANCE. Access Life Simplified Issue. Product Guide. For exclusive use by Financial Advisors



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LIFE INSURANCE Access Life Simplified Issue Product Guide For exclusive use by Financial Advisors

Access Life overview Plus Coverage options L100 L100, T15, T20, T25 L100, T15, T20, T25 L100, T15, T20, T25 Age at issue L100 min. 6 months 6 months 6 months 6 months L100 max. 80 years 80 years 80 years 80 years T15/T20/T25 Min. N/A 20 years 20 years 20 years T15/T20/T25 Max. N/A 65/60/55 years 65/60/55 years 65/60/55 years Insured amount Min. Annual premium $150 Annual premium $150 Annual premium $150 Annual premium $150 Max. $50,000 $200,000 $200,000 $300,000 Under age 18 $25,000 $25,000 $25,000 $25,000 Over age 70 $50,000 $150,000 $150,000 $150,000 Death Benefit Death resulting from an illness Return of premiums (ROP) Return of premiums (ROP) Payment of sum insured Payment of sum insured plus 3% (annual interest) during first two years plus 3% (annual interest) during first two years Accidental death Payment of sum insured Payment of sum insured Payment of sum insured Payment of sum insured T15/T20/T25 renewal N/A Yes Yes Yes L100 Guaranteed cash value Yes (5 th year) Yes (5 th year) Yes (5 th year) Yes (5 th year) L100 Reduced paid-up insurance Yes (5 th year) Yes (5 th year) Yes (5 th year) Yes (5 th year) AD&D rider Yes, sum insured Yes, sum insured Yes, sum insured Yes, sum insured Policy fee $60 / insured person $60 / insured person $60 / insured person $60 / insured person Modal factor Annual = 1.00 Monthly = 0.09 Annual = 1.00 Monthly = 0.09 Annual = 1.00 Monthly = 0.09 Annual = 1.00 Monthly = 0.09 L100 paid-up Age 100 Age 100 Age 100 Age 100 2

Access life, a simpler way to buy life insurance No medical exam life insurance Introduction Access Life is a simplified issue life insurance product offering quick, comprehensive life insurance coverage without any need for a medical exam or blood tests. Access Life can provide basic coverage for clients finding it hard to get life insurance. And for clients who are healthy and don t want to go through medical exams, coverage can be as high as $300,000. Access Life permanent coverage is for people between 6 months and 80 years of age; Access Life term coverage is for people between 20 and 65 years of age; No medical exam is required; Few questions to answer on current health; Premiums are fixed and guaranteed; Coverage under an Access Life policy can be permanent only, term only, or a combination of permanent and term; Policy fee is limited to $60, even if multiple coverage is chosen. Access life simplified issue insurance THE MARKETS Access Life is an ideal option for people having trouble getting regular life insurance. Access Life is also a great product for people who don t want to go through medical exams, either because they don t have the time or because they think they won t qualify for traditional life insurance. 1. Clients declined in underwriting Whether for medical or non-medical reasons, certain people have trouble getting traditional life insurance coverage. Access Life is the perfect solution for these people. 2. Clients who don t want to go through the normal underwriting process Access Life will surely please anyone who finds the traditional life underwriting process too slow, anyone who doesn't like medical exams, anyone who doesn t want to be disturbed at home or anyone who doesn t want to have their medical reports passed around. 3. Children Access Life is a simplified issue life insurance that provides coverage for children under age 18. Unfortunately, too many children who get illnesses aren t eligible for life insurance through the traditional underwriting process. Coverage may also be declined or postponed due to more common medical problems, such as asthma or ADHD, for example. Access Life provides a solution for parents seeking life insurance for these children. 4. Seniors Seniors believe, often wrongly so, that they can't purchase life insurance due to their age or health. However, they often want to make sure their final expenses are taken care of before they pass away. Although most funeral homes offer pre-arrangements, nothing is better than a life insurance policy that will primarily cover these expenses and also provide an inheritance for the family. 5. Immigrants People who have recently arrived in Canada often have limited life insurance protection. These clients are eligible for every step of coverage offered under Access Life, based on their responses to the medical questions. Additional life insurance can help them pay for the costs of having a funeral in their home country or cover any other life insurance need that may not be met. 6. People who want insurance right away and young families with or without children Some people like to get what they want right away, without waiting. Their fast-paced lifestyle keeps them from taking the time to apply for a traditional life insurance policy. Access Life therefore offers a quick and easy way to get life insurance. 3

Main product features Access Life is a simplified issue life insurance product offering 4 steps of coverage. Clients complete a four-step questionnaire, qualifying for better premiums and coverage the further they advance. Maximum Insured Amount $300,000 IMMEDIATE PLUS Permanent Term 6 questions $200,000 DEFERRED PLUS IMMEDIATE $50,000 DEFERRED Permanent Term 5 questions Permanent Term 1 question Permanent 3 questions $$$$ $$$ $$ Premium $ $ = Premium = Health ELIGIBILITY STEPS The medical questions asked are divided into four sections, from most restrictive to least restrictive. If client answers yes at any question of the first step, they are not eligible. For any other step, by answering yes to any question, they become qualified for the preceding step only and are limited to the maximum insurance amount available for that step. Eligibility Maximum Coverage # of medical questions Yes response(s) DEFERRED $50,000 L100 3 Do not submit DEFERRED PLUS $200,000 L100, T15, T20, T25 +5 DEFERRED IMMEDIATE $200,000 L100, T15, T20, T25 +1 DEFERRED PLUS IMMEDIATE PLUS $300,000 L100, T15, T20, T25 +6 IMMEDIATE Note: A maximum coverage is different for insureds over age 70 or under age 18 (see Access Life overview table on previous page). For all coverage steps: The amount of insurance protection for Access Life is determined according to the primary insured s age and their answers to the questions and may not exceed the amount for which they qualify. In the event that the primary insured has several Access Life coverage with ia Financial Group and ia Excellence, the insurance amounts are combined. The total amount of all protections cannot exceed the amount of insurance for which the primary insured qualified for at the effective date of their most recent Access Life contract. 4

Medical conditions Reference guide CONDITIONS AIDS/HIV Positive Alcohol abuse Alzheimer's Amyotrophic Lateral Sclerosis (ALS or Lou Gehrig's disease) Aneurysm Angina Angioplasty Ataxia Autism/Autism Spectrum Disorder (ASD) Bone Marrow Transplant Cancer/ Malignant tumour DEFINITIONS AIDS: Acquired Immunodeficiency Syndrome HIV: Human Immunodeficiency Virus. Alcohol consumption considered as alcohol abuse, dependence, and heavy use. Individual was told to cut back or reduce on alcohol. A chronic, progressive, and degenerative brain disease affecting memory and behaviour. A degenerative chronic disease that attacks nerve cells in the brain and spinal cord. ALS is characterized by stiff muscles, muscle twitching, and gradual weakness of muscles. Abnormal dilatation of a portion of an artery. Common locations: brain, abdomen, leg, thorax, spleen. Chest pain caused by reduced blood flow to the heart due to coronary artery disease (CAD). A minor surgery (coronary) requiring hospitalization in which a narrowed or obstructed coronary artery is dilated. A neurological condition consisting of lack of voluntary coordination of muscle movements that includes gait abnormality. There are different types. Autism Spectrum Disorder is a serious neurodevelopmental disorder that impairs a child's ability to communicate and interact with others. It also includes restricted repetitive behaviours, interests, and activities. It includes, but is not limited to, Autism, Asperger's syndrome, and Rett syndrome. A transplant of bone marrow cells to treat severe diseases of the bone marrow, including some forms of cancer. Growth of abnormal cells in the body. There are many different types of malignant tumours and cancer. Melanoma (a severe form of skin cancer) is included, but basal cell carcinoma (a mild form of skin cancer) is not. Advised to reduce, treated, or joined a support group Surgery within last 12 months or awaiting surgery more than 12 months ago or not awaiting surgery Step 1 - Q. 1a Step 4 - Q. 3 Step 2 - Q. 4b For individuals under 18 years of age Step 1 - Q. 1d For individuals 18 or over No question Surgery hospitalized, or treated ELIGIBILITY FACTORS AFFECTING DECISIONS or still awaiting PROTECTION QUESTIONS TO MONITOR Step 2 - Q. 2a Step 1 - Q. 2 Step 4 - Q. 1c 5

CONDITIONS DEFINITIONS ELIGIBILITY QUESTIONS FACTORS AFFECTING DECISIONS PROTECTION TO MONITOR Coronary artery surgery consisting of diverting the blood Cardiac bypass flow beyond the partially or totally obstructed coronary surgery artery. Cerebral Palsy A group of permanent movement disorders that appear For individuals under 18 years of age Step 1 - Q. 1d in early childhood. For individuals 18 or over No question Chest pain Chest pain severe enough to require hospitalization. Hospitalized Within last 12 months More than 12 months ago Step 4 - Q. 4a Chronic Hepatitis All types of hepatitis, inflammation of the liver, active for more than 6 months. Step 2 - Q. 1b Chronic Kidney Disease Chronic Liver Disease Any chronic disorder that affects the function of the kidneys. Severe cases could lead to kidney failure and dialysis. The many diseases and disorders that cause the liver to malfunction without any remission, such as cirrhosis and fibrosis. Fatty liver is not included. hospitalized, or treated hospitalized, or treated More than 3 years ago More than 3 years ago Step 2 - Q. 3b Step 2 - Q. 3b Chronic Respiratory Disease Congenital Heart Disease Chronic respiratory diseases are chronic diseases of the airways and other parts of the lung, such as asthma, chronic bronchitis, emphysema, and other forms of Chronic Obstructive Pulmonary Diseases (COPD). Sleep apnea is excluded. A problem with the structure and function of the heart that is present at birth, such as, but not limited to, atrial or ventricular septal defect and disorder of the valves. Requiring administration of oxygen Not requiring oxygen or requiring admnistration of oxygen More than 3 years ago Step 2 - Q. 3b For individuals under 18 years of age Step 1 - Q. 1d For individuals 18 or over No question Coronary Artery Disease (CAD) Disorder of the blood vessels that supply blood and oxygen to the heart (narrowed or obstructed coronary artery(ies)). It could lead to a heart attack, angina, angioplasty, or cardiac bypass. For individuals with this condition Cystic Fibrosis/ Fibrocystic disease An inherited disease that leads to the building up of thick, sticky mucus in the lungs and digestive tract. For individuals less than 3 years old Family history One family member diagnosed < 60 years old One family member diagnosed 60 years old Step 4 - Q. 6b Dementia Also known as senility. It is a category of brain diseases that affect the cognitive functions. Often associated with Alzheimer s Disease. 6

CONDITIONS Depression DEFINITIONS A mental or nervous disorder typically characterized by mood disorder such as feelings of sadness, loss, or lack of interest. ELIGIBILITY FACTORS AFFECTING DECISIONS Hospitalized, change in medication (dosage, Within last 12 months addition, replacement) or medication stopped More than 12 months ago without doctor's advice PROTECTION QUESTIONS TO MONITOR Step 2 - Q. 4a Diabetes Type 1 A chronic, lifelong condition characterized by high levels of sugar in the blood - Diabetes insulino-dependent (type 1) only. For individuals under 18 years of age Step 1 - Q. 1d For individuals 18 or over No question Diabetes - All types A chronic, lifelong condition characterized by high levels of sugar in the blood - All types. Change in medication (dosage, addition of oral medication or insulin) Within last 12 months More than 12 months ago Step 2 - Q. 4c Down's syndrome Also known as trisomy 21; is a genetic disorder typically associated with physical growth delays and mild to moderate intellectual disability. For individuals under 18 years of age Step 1 - Q. 1d For individuals 18 or over No question Drug abuse A compulsive use of a substance, including marijuana. Advised to reduce, treated, or joined a support group Step 4 - Q. 3 Epilepsy/ Seizures A neurological disorder involving repeated seizures of any type or absences. Diagnosed,followed, hospitalized, or treated Step 4 - Q. 1d Hard drug use Use of heroin, narcotics (marijuana excluded), speed, mushrooms, cocaine or similar substances. Use of hard drugs not prescribed by doctor or use of methadone prescribed or not prescribed by a doctor Step 2 - Q. 2b Any hard drugs use, including methadone Heart Attack Also called Myocardial Infarction. It occurs when an area of the heart muscle is permanently damaged due to inadequate supply of oxygen. Heart Failure A severe condition characterized by the heart no longer being able to pump enough blood in the body. Often referred to as congestive heart failure. Step 1 - Q. 1b Heart murmur Additional abnormal noise heard during cardiac auscultation. There are several types. Step 4 - Q. 1b Heart rhythm disorder/ Arrhythmia Any disorder of the heart rhythm, including but not limited to, atrial or ventricular tachycardia, fibrillation, or flutter. Hospitalized Step 4 - Q. 2 Hepatitis C Inflammation of the liver due to the Hepatitis C virus. Acute or chronic Step 2 - Q. 1b 7

CONDITIONS High blood pressure/ Hypertension DEFINITIONS A chronic medical condition in which the pressure of the blood circulating in the arteries is elevated enough to necessitate treatment. ELIGIBILITY FACTORS AFFECTING DECISIONS Medication changed Within last 12 months (dosage increase or addition of another More than 12 months ago medication) PROTECTION QUESTIONS TO MONITOR Step 2 - Q. 4c Huntington s chorea/ Huntington s Disease A neurodegenerative genetic disorder that affects muscle coordination and leads to mental decline and behavioural symptoms. For individuals with this condition One family member diagnosed < 60 years old Family history One family member diagnosed 60 years old Step 4 - Q. 6a Leukemia Increase in abnormal white blood cells. It is a form of blood cancer. hospitalized, or treated Step 1 - Q. 2 Step 4 - Q. 1c Lymphoma A group of blood cell tumours that develop from lymphatic cells. The two main categories of lymphoma are Hodgkin's lymphoma and non-hodgkin's lymphoma. hospitalized, or treated Step 1 - Q. 2 Step 4 - Q. 1c Mental disorder/ Nervous disorder A mental, psychological, or psychiatric disorder; a mental or behavioural pattern that causes a poor ability to function in ordinary life. It includes depression, bipolar disease, manic-depressive disease, anxiety, schizophrenia, borderline personality, etc. NOTE: Attention Deficit and Hyperactivity Disorder (ADHD) is not included. Hospitalized, change in medication (dosage, addition, replacement) or medication stopped without doctor's advice Within last 12 months More than 12 months ago Step 2 - Q. 4a Muscular Dystrophy/ Myotonic Dystrophy Nursing facility/ centre/home Organ transplant A group of disorders characterized by progressive muscle weakness and loss of muscle tissue. A place of residence for people who require continual nursing care and have significant difficulty coping with the required activities of daily living. A graft of an organ from a donor to replace the recipient's damaged or absent organ. Currently Step 1 - Q. 3a Received the organ or still awaiting Step 2 - Q. 2a Parkinson s Disease A disorder of the brain characterized by shaking (tremor), poverty of movement, and impaired postural reflexes. Peripheral Vascular (or Arterial) Disease (PVD/ PAD) A disorder of the blood vessels (arteries and veins) that typically pertains to the legs and arms. Includes deep vein thrombosis, atherosclerosis, and arteriosclerosis. 8

CONDITIONS Polycystic kidney disease DEFINITIONS A genetic disorder in which abnormal cysts develop and grow in the kidneys. ELIGIBILITY FACTORS AFFECTING DECISIONS One family member diagnosed < 60 years old Family history One family member diagnosed 60 years old PROTECTION QUESTIONS TO MONITOR Step 4 - Q. 6a Sleep apnea A sleep disorder characterized by pauses in breathing. Although it is a breathing disorder, it is not included in Chronic Respiratory Disease No question Stroke or Cerebrovascular Accident (CVA) An interruption of the blood supply to any part of the brain, or a cerebral hemorrhage. Superficial phlebitis An inflammation of a vein, usually in the legs. It most commonly occurs in superficial veins. Although it is a disorder of blood vessels, it is not included in peripheral vascular disease. No question Transient Ischemic Attack (TIA) A temporary disruption of cerebral blood flow. Step 4 - Q. 1b Varicose veins Veins that have become enlarged and twisted. Although it is a disorder of blood vessels, it is not included in peripheral vascular disease. No question Special definitions applicable only when the term hospitalized, or treated is followed by the symbol Followed: Your condition necessitated a follow-up other than for preventive measures or regular check-up. Hospitalized: Your condition necessitated a hospitalization for treatment, observation, and/or surgery. Treated: Your condition necessitated a treatment or medication* other than for preventive measures. * NOTE: Daily use of nitroglycerine (nitro) is not considered preventive. Any use of all types of anticoagulants is not considered preventive. 9

L100 and T15, T20 & T25 coverage INSURED AMOUNT LIMITATION DEFERRED and DEFERRED PLUS: If death is accidental, the insured amount is paid out. If a death resulting from an illness occurs within the first two years of the policy, the death benefit will equal the total amount of premiums paid, plus annual interest of 3%. After the two-year waiting period, the death benefit is paid out in full regardless of the cause of death. TYPE OF INSURANCE Individual only: joint coverages are not available. RATES Premium rates are established based on age, sex, tobacco use and answers to medical questions. Permanent and term premiums are guaranteed and level for the entire term. For term, renewal premiums are guaranteed at the date of issue and are calculated upon attained age at the time of the renewal. PREMIUM PAYMENTS For initial premium: pre-authorized debit only Monthly or annually payment The modal factor for monthly payment is 0.09. POLICY FEES Policy fees are limited to $60, even if multiple coverage is chosen. If an insured is covered under two Access Life policies, two policy fees apply. L100 Permanent coverage Access Life permanent life insurance is L100 whole life policy that offers guaranteed cash values and paid-up insurance option over time. This coverage is available under all four steps. GUARANTEED CASH VALUE Access Life permanent coverage includes guaranteed cash values, starting at the beginning of the fifth policy year. Note: The insurance coverage for the insured terminates if the insured withdraws the full cash value. REDUCED PAID-UP INSURANCE Access Life L100 permanent coverage also includes paid-up insurance values. The policyowner may stop payment of premiums on the policy and keep a reduced insured amount for the life of the insured. As with the cash value, the paid-up insurance is guaranteed and available starting at the beginning of the fifth policy year. Once the reduced paid-up insurance is used, the Access Life L100 coverage no longer includes any cash value. For Access Life L100, the policy is fully paid-up when the ensured reaches 100 years of age. The insured amount is maintained to be transferred to the beneficiary, tax-free, on the insured s death. POLICY LOANS Access Life offers the possibility of obtaining policy loans, given that the product includes a guaranteed cash value. Restrictions on policy loans Policy loans are subject to the following conditions: a) Policy loans may not: Be for less than the minimum amount set in accordance with our administrative rules in force at the time the loan is requested. Exceed the maximum amount set on the date the loan is carried out, calculated as follows: 90% of the guaranteed cash value less amounts owing to the company. b) An automatic loan advance must not result in the balance of policy loans exceeding the guaranteed cash value. If the balance of policy loans exceeds the guaranteed cash value, the policy will lapse and will be terminated without notice. 10

Automatic loan advances If premiums are payable but have not been paid by the due date, we will automatically process a loan advance to cover them. Interest on policy loans Policy loans carry interest at the policy loan rate. The rate applied during any calendar year is determined by the company. Interest on policy loans is calculated daily and capitalized on each policy anniversary. Policy loan repayment The insured may make reimbursement payments at any time when there is an outstanding loan balance. Policy loan repayment amounts are applied as follows: a) First, to reduce any accrued and unpaid policy loan interest; b) Then, to reduce the remainder of the policy loan balance. TERMINATION OF L100 Coverage terminates upon the first of the following: the initial premium is not honoured; the premium remains unpaid at the end of the grace period; the policy termination date; the death of the insured; the date of full surrender of the L100 coverage; the cash value is less than all amounts due to the insurer. T15, T20, T25 Term coverage Access Life term coverage offers 15, 20 or 25-year terms. The term coverage is available for the following coverage steps: Plus, and. This term protection can be used for temporary needs, such as coverage for a mortgage or extra financial security while children are young, or to cover shortterm debt needs. RENEWAL At the time of renewal and for each subsequent period, coverage is renewed without evidence of insurability, provided the insured s age is 70 years or less. In all cases, protection ends at age 80. Renewal premiums are guaranteed at issue and are calculated based on the insured s age at the time of renewal. CONVERSION No conversion of term coverage is allowed. TERMINATION OF TERM Coverage terminates upon the first of the following: the initial premium is not honoured; the premium remains unpaid at the end of the grace period; the policy termination date; the death of the insured; the date the T15, T20 or T25 term coverage expires; either at the renewal date if the insured is between 71 and 79 years of age or at the year in which the insured attains 80 years of age. Accidental death & dismemberment or loss of use rider (AD&D) An AD&D rider can be added up to the base coverage(s) with the maximum insured amount being no greater than life insurance amount. Accidental loss Table of Benefits Percentage of Amount of Insurance 1 Loss of life (death) 100% 2 Loss of both hands 100% 3 Loss of both feet 100% 4 Loss of sight of both eyes 100% 5 Loss of one hand and one foot 100% 6 Loss of one hand and sight of one eye 100% 7 Loss of one foot and sight of one eye 100% 8 Loss of one hand 50% 9 Loss of one foot 50% 10 Loss of sight of one eye 50% 11

THE EXCELLENCE Life Insurance Company 5055 Metropolitain East, Suite 202 Montreal (Quebec) H1R 1Z7 Tel.: 514 327-0020 Toll-free: 1 800 465-5818 Fax: 514 327-6242 Toll-free: 1 877 553-6242 Customer service intouch@iaexcellence.com iaexcellence.com INVESTED IN YOU. ia Excellence is a trademark and business name under which The Excellence Life Insurance Company operates. MB-AL2E 04-2016