Business Strategies for Next Mid-Term Management Plan



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Business Strategies for Next Mid-Term Management Plan September 6th, 2013 Zenji Miura President and CEO Ricoh Company, Ltd.

Forward-Looking Statement The plans, prospects, strategies and other statements, except for the historical events, mentioned in this material are forward-looking statements with respect to future events and business results. These statements were made based on the judgement of RICOH's Directors from the information that is now obtainable. Actual results may differ materially from those projected or implied in such forward-looking statements and from any historical trends. Please refrain from judging only from these forward-looking statements with respect to future events and business results. The following important factors, without limiting the generality of the foregoing, could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements: a. General economic conditions and business trend b. Exchange rates and their fluctuations c. Rapid technological innovation related to the Company s business domains d. Uncertainty as to RICOH's ability to continue to design, develop, produce and market products and services that achieve market acceptance in competitive markets No company's name and/or organization's name used, quoted and/or referenced in this material shall be interpreted as a recommendation and/or endorsement by RICOH. This material is not an offer or a solicitation to make investments. Please do not rely on this material as your sole source of information for your actual investments, and be aware that decisions regarding investments are the responsibility of themselves. 1

Today s Major Topics 1. Current Status of the 17 th Mid-Term Management Plan 2. FY2014/03 Management Policies and Financial Targets 3. Directions for the next Mid-Term Management Plan 2

Trends over 4 MTPs (14 th -17 th ) Net sales (Bn yen) 2,500 2,000 :Net Sales :Operating income 1,814.1 7.5% 2,219.9 8.2% 181.5 2,091.6 Net sales to operating income ratio (%) 3.6% 3.3% 3.1% 3.9% 2,016.3 1,942.0-0.9% 1,903.4 1,924.4 Operating income (Bn yen) 250 2,130.0 6.6% 200 1,500 135.5 140.0 150 1000 500 74.5 65.9 60.1 Excluding special factors 55.0 63.4 Forecast 100 50 0-18.0 0 FY05/03 FY08/03 FY09/03 FY10/03 FY11/03 FY12/03 FY13/03 FY14/03 1 US dollar: 107.58 yen 1 Euro: 135.25 yen 114.40 yen 161.62 yen 100.55 yen 143.74 yen 92.91 yen 131.21 yen 85.77 yen 113.28 yen 79.08 yen 109.05 yen 83.06 yen 107.08 yen 95 yen 125 yen 14 th MTP 15 th MTP 16次 th MTP 中 計 17 th 次 MTP 中 計 3

17 th MTP Basic Strategies Simultaneous achievement of Growth and Transformation 1. Business creation and integration Regeneration For core businesses, maintain the top market share and streamline operations simultaneously For developed markets, accelerate business structure shift to service businesses Achieve business expansion in emerging markets Achieve profit contribution by Production Printing (PP) businesses in early stages Expand new businesses 2. Establish highly efficient management Realize a streamlined company structure to accelerate growth Transformation 4

Management Strategy Development for 4 MTPs 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Hitachi Printing Solutions acquired [PP] Strengthening PP business [Office services] IBM s printing business acquired [Transformation] InfoPrint 5000 Global Financial Crisis IKON acquired Transformation BPR Reduction in expenses Pro C900 Financial crisis in Europe Pro C720 Pro C901 Great East- Japan Earthquake Global development of IT services and MDS Floods in Thailand Strong yen PENTAX imaging system business acquired HR optimization Pro C751/651 InfoPrint 5000VP (March 2014) Pro C5101 Pro L400 [Office products] Projection system [Industry products/services] [Consumer products] Unified communication system Eco solution system Interactive Whiteboard Optical system (Sensing module/fa/security) Rewritable laser system Digital single-lens reflex camera New! New! New! 5

Commitments to and Results from Transformation inthe17 th MTP(1) Items to be implemented newly or continuously in FY2014/03 Innovate development processes Streamline sales and aftersales support Consolidate production sites Reorganize office business structures Integration of engineering and development functions at Ricoh Technology Center in Ebina Establishment of Ricoh Technologies Company, Ltd. Integration of regional sales and operating companies in China, Asia, and Pacific Reorganization of regional sales and operating companies in Americas Integration of PP sales companies Consolidation and reorganization of production companies in Japan Establishment of Ricoh Industry Company, Ltd. Reinforcement of overseas production sites Establishment of Business Solutions Group Integration of imaging technology development functions Reorganization of software development functions 6

Commitments to and Results from Transformation inthe17 th MTP(2) Items to be implemented newly or continuously in FY2014/03 Optimize HR Optimization of HR worldwide (Reduce approx. 10,000 employees) Relocation of HR to new business domains Promote globally integrated purchasing Establishment of Global Procurement Division Establishment of purchasing sites in Thailand Re-engineer operations Improvement of sales processes Standardization, integration, outsourcing of indirect operations Review unprofitable businesses Selling of measuring device business Transformation of semi-conductor business Transformation of camera business 7

Commitments to and Results from Growth in the 17 th MTP (1) Expanded the product line for PP business, and steadily increased sales of non-hardware to create stable business structures Main Products by segment Monochrome Color Quarterly Sales trend for non-hardware *Including exchange rate fluctuations New! Cut Sheet New! New! Continuous form Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 FY12/03 FY13/03 FY14/03 Wide format New! New! New! Products released in the recent year 8

Commitments to and Results from Growth in the 17 th MTP (2) Accelerate business structure shift to services Global expansion of MDS, IT services Further investment in M&A and HR talent to reinforce management structures Further acquisition of results from past investment (Bn yen) 250.0 200.0 150.0 100.0 50.0 0 Sales trends in network system solutions CAGR 9% 11/03 12/03 13/03 14/03 (FY) Investment to expand service businesses (M&A) Year Company Region Business 2011 Momentum Infocare India IT services 2011 Print Solutions Group Australia MDS 2012 HSSK Forensics US MDS 2012 ADA Germany IT services 2012 IMC Communications Australia IT services 2012 01 Innovations Singapore IT services 2013 Aventia Spain IT services 9

Commitments to and Results from Growth in the 17 th MTP (3) Continuously released new products and services to expand new businesses New domains in core businesses (Communication products) Industrial products Projection System (PJS) FA lens/camera Security camera Unified Communication System (UCS) RECO-View (Thermal rewritable sheet) Rewritable laser system Interactive Whiteboard (IWB) Digital SLR Other Mirrorless 10

Today s Major Topics 1. Current Status of the 17 th Mid-Term Management Plan 2. FY2014/03 Management Policies and Financial Targets 3. Directions for the next Mid-Term Management Plan 11

FY2014/03 Basic Policies <17 th MTP basic strategy> Simultaneous achievement of growth and transformation <FY2014/03 basic policy> Ensure activities for transformation and accelerate growth Thoroughly reinforce the earning power through core businesses 1 2 Create new profit models in current core businesses Accelerate development for new growth businesses 3 4 Improve resource efficiency 12

FY2014/03 Consolidated Financial Results Forecast Net sales Operating income Net income per share ROE Full-year dividends Assumed exchange rate (2Q onward) 2,130.0 billion yen 140.0 billion yen (Operating margin: 6.6%) 110.34 yen 8.5 % 33.0 yen 95.00 yen for 1 dollar 125.00 yen for 1 Euro *This forecast was issued on July 26, 2013 *Actual financial results may differ from this forecast due to economic or business conditions, or other factors. 13

Today s Major Topics 1. Current Status of the 17 th Mid-Term Management Plan 2. FY2014/03 Management Policies and Financial Targets 3. Directions for the next Mid-Term Management Plan 14

Prospects for market growth for core businesses There are large markets or growth markets adjacent to Imaging Business Process Application Communication IT Infrastructure Imaging CAGR% : Less than +1% CAGR% : +1% - +5% CAGR% : Over +5% (2012-2016) Source: Ricoh 15

Medium-Term Management Framework Accelerate execution of business strategies, management systems, transformation, and HR utilization I. Expand business domains and accelerate strategic execution IV. Improve HR utilization II. Reinforce a global management system III. Further implement self-motivated transformation 16

I. Expand Business Domains and Accelerate Strategic Execution Specify four business domains from customers-oriented perspective (3)) Consumer business domain (1) Office business domain (1)-2. Future core business (2)) Industrial business domain (4)) Production printing (Commercial) business domain (1)-1. Current core business PP (internal printing) MFP LP Emerging markets MDS PJS UCS IWB LED Service Lease Rental Recycling machines New domains - - - 17

I. Expand Business Domains and Accelerate Strategic Execution (1) Overview of Office Business Domain オフィスの 情 報 量 は 増 大 し 出 力 先 が 多 様 化 (1)-1. Strengthen profitability in the current core businesses (1)-2. Establish new profit models in the future core businesses (1)-1. Current Core Diversifying formation output Paper MDS (1)-2. Future Core Tablets Creating an anytime anywhere working environment New Ocutag Outsourcing New Home office Office Characters, images, voice etc New Interactive whiteboard Projector IT services Unified communication system Ricoh s managed cloud Customers workplace On the move Satellite office 18

I. Expand Business Domains and Accelerate Strategic Execution (1) Emerging Markets Reinforce market development in Asia and other emerging markets Accelerate business expansion in prioritized markets Examples: China, Russia, India, Brazil, Mexico, Turkey, and Vietnam Reinforce R&D Reinforce local R&D and marketing Accelerate product or service releases in emerging markets Further develop sales networks Further develop sales or maintenance service networks Further invest to expand the growth business Intensify production Reinforce production capabilities to enable local production for local consumption Expand production capability in Thailand 19

I. Expand Business Domains and Accelerate Strategic Execution (2) Industrial Business Domain Create new value for industrial markets by combining Pentax technology and Ricoh technology Security FA (Factory Automation) Infrared camera Security camera FA lens/camera Depth of field enlargement camera New! Digital binoculars New! Ultra-small stereo camera 20

I. Expand business Domains and Accelerate Strategic Execution (4) Consumer Business Domain Medium size digital single-lens reflex Further strive to enhance a strong brand built around interchangeable lens cameras Digital SLR Mirrorless High-end compact Spherical Camera New! 21

II. Reinforce a Global Management System 22 Global management system Reinforcement of core technologies and optimization of technological resources Financial strategies to further contribute to business growth Utilization of product or service use information Customer-orientated business structures Global IT systems and business processes

III. Further Implement Self-Motivated Transformation Constantly improve efficiency through autonomous transformation Strong corporate enterprise with high profitability Constantly create new profitable businesses Constantly innovate business processes Specify indicators for autonomous efficiency improvement 23

IV. Improve HR Utilization Reinforce global talents and professional talents Develop HR to accelerate globalized business management Secure HR for new/growth businesses Develop systems or programs to optimize the use of those talents Continue Ricoh s global executive conference to globally resolve business challenges and find senior management candidates Create the Talent Base System Reinforce the Mobility Program Adopt core HR systems that can be shared among Group companies 24

Toward the 18 th MTP 18th Mid-Term Management Plan: Three years to ensure Ricoh Group s long-term growth Goals Record new highs for ROE during early stages of the 18th MTP Create a management structure to steadily generate an annual FCF of approx. 100 billion yen 25

Toward the 18 th MTP 26

27