Overtime rules in Ontario

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Overtime rules in Ontario A how-to guide for employers to comply with employment standards overtime rules in Ontario Author: Editor: Yosie Saint-Cyr Adam Gorley Legal Editors: Stringer Brisbin Humphrey Management Lawyers First Edition: March 2011 Updated: June 2011

First Reference Compliance & Best Practices Guides 2011 First Reference Inc. This guide offers general comments on developments of concern to businesses, and is written for informational purposes only. It is provided with the understanding that neither the author nor the publisher is engaged in providing legal advice. Every effort has been made to ensure the accuracy and timeliness of this information. The authors, publishers, legal editors and all others directly or indirectly involved with the publication do not assume any responsibility or liability, direct or indirect, to any party for any loss or damage by errors or omissions regardless of the cause, as a consequence of using this publication. Author: Yosie Saint-Cyr, LL.B., Managing Editor Editor: Adam Gorley First Reference Human Resources and Employment Law Compliance Group Legal Editors: Stringer Brisbin Humphrey, Management Lawyers First edition: March 2011 Updated June 2011 Price $79.95 The guide will be updated at least once a year to take account of changes to legislation, regulations and enforcement programs. Library and Archives Canada Cataloguing in Publication Saint-Cyr, Yosie, 1962 Overtime rules in Ontario: A how-to guide for employers to comply with employment standards overtime rules in Ontario by Yosie Saint-Cyr. Ontario ed. Print ISSN Online ISSN 1925-5330 1925-5349

Table of Contents Part A: Introduction... 5 Is your business complying with overtime rules?...5 Part B: Legal requirements... 6 Is overtime pay mandatory?...6 Industries with different prescribed overtime thresholds...6 Definition of workweek...7 How is overtime calculated?...9 Calculating overtime for hourly employees... 9 Calculating overtime for salaried employees... 9 Calculating overtime when salaries are adjusted for absences or additional hours... 10 Calculating overtime for employees who receive an hourly wage plus commission... 10 Calculating overtime for salaried employees who receive other earnings... 11 Calculating overtime for employees who receive piecework pay or straight commission... 11 General holiday (public/statutory holiday) and overtime...12 How to calculate overtime when an employee s workweek includes a public holiday... 12 How to calculate overtime when an employee works on a public holiday and gets premium pay... 12 How to calculate overtime when an employee works on a public holiday and gets a substitute day off... 13 Employees who are exempt or have special rules for overtime...13 Should managers/supervisors be paid overtime?...15 Averaging of hours... 16 Time off in lieu of overtime pay... 18 Can employees refuse to work overtime?...18 Part C: Best practices... 19 Introduction... 19

Have a clearly understood policy... 19 Keep track of overtime hours... 19 Obtain authorization for overtime... 20 Use overtime banking and averaging agreements with care...21 Follow and apply the law... 22 Part D: Resources... 23 How can First Reference help?... 23 Sources... 24 Legislation and regulations... 24 Online... 24 Part E: Appendices... 25 Appendix A: Sample overtime policy... 26 Appendix B: Sample overtime reporting (recording) form...29 Appendix C: Sample request for compensatory paid time off in lieu of overtime pay... 30 Appendix D: Sample overtime bank agreement...31 Appendix E: Sample overtime bank record...33 Appendix F: Sample agreement for averaging hours of work for overtime entitlement... 34 Appendix G: Sample authorization form to work overtime...36 Appendix H: Sample acknowledgment and understanding of the company policy... 37 Appendix I: Sample calculating overtime pay owed worksheet...38

Part A: Introduction Is your business complying with overtime rules? Employee claims to unpaid overtime have become a hot issue in Canada. First Reference Inc. continually receives questions from employers about overtime. In addition, the number of classaction lawsuits by employees seeking to recover unpaid overtime has increased dramatically in the past couple of years. These are lawsuits consisting of one or several employees acting as a representative and making a large claim against their employer on behalf of other similarly situated employees that the employer hasn t paid for overtime worked in excess of the employees standard working hours. With the extensive media attention on the issue of overtime, more employees may be making claims. And with the recent proliferation of classaction lawsuits for unpaid overtime, employers are facing risks of claims for enormous damages. Although most overtime class-action lawsuits affect larger corporations, small to mediumsized employers experience overtime claims from misclassifying employees as exempt or letting employees work overtime even though workplace policies state that they may not work overtime without prior authorization. All of this is a reminder that you must keep your overtime practices and procedures up to date. You must ensure they comply with employment standards laws in your jurisdiction. As with many employment issues, prevention is key. To prevent claims for unpaid overtime, employers need to know the law and the practical solutions to achieve compliance. A summary of the legislative requirements in Ontario and best practices with respect to overtime pay are set out in this guide. The guide provides easy-to-understand explanations of what employers need to knowanddotocomplywithemployment standards overtime rules in Ontario. It also includes practical guidelines, tips, techniques, sample policies, forms and checklists needed when dealing with an employee overtime issue. After reading this guide, you and your colleagues will learn:» How many hours worked must be counted as overtime hours?» What is the overtime rate?» How is overtime calculated?» Is overtime calculated on a daily or weekly basis?» When is an employee exempt from overtime pay?» How to determine if managers/supervisors entitled to overtime pay» Is there a difference between salaried and hourly paid employees?» What is the definition of a workweek for overtime purposes?» Can the employer and employee agree that overtime will be paid in a different way?» How to communicate overtime rules to employees» What industry sector has a different overtime threshold?» Why is tracking regular and overtime hours of work essential? And much more This guide was written by Yosie Saint-Cyr, LL.B., and reviewed by the employment law experts at Stringer Brisbin Humphrey, the legal editors for The Human Resources Advisor Ontario Edition. For over 40 years, Stringer Brisbin Humphrey has represented and advised employers in all areas of employment, labour and human resources law.

Part B: Legal requirements Is overtime pay mandatory? The Ontario Employment Standards Act requires employers to pay an employee overtime pay of at least one and one-half (1½) times the employee s regular rate for each hour worked in excess of 44 hours per week or another threshold prescribed or agreed upon between the employer and employee as part of the terms of employment. There is a widespread misconception that salaried employees are not entitled to overtime pay. According to the Human Resources Professional Association of Ontario, 44.75 percent of organizations said their non-management, salaried employees are expected to work overtime without pay. Whether an employee is paid on an hourly or salary basis is not a criterion for overtime entitlement. Salaried employees have the same entitlement to overtime as hourly employees. Salary and hourly pay are merely methods by which wages are paid and affect how the entitlement to overtime is calculated, not whether the entitlement exists. Thus, overtime must be paid to all employees (regardless of the method or type of payment, meaning if they are paid an hourly, weekly, monthly, or annual wage, except if they are exempt). For the definition and detail information on exemption, refer to Employees who are exempt from overtime pay section of this guide. working more than a set number of hours a day. Overtime is calculated only on a weekly basis, or over a longer period under an averaging agreement (see Averaging of hours section of this guide). Some industries have different overtime daily and weekly hours for the purpose of calculating overtime pay (see below). In addition, overtime pay must be paid to all employees who work overtime, regardless of whether or not that overtime work was ever actually authorized. The employer is liable and must pay that employee overtime pay for all work in excess of the overtime threshold of 44 hours per week. The onus is on the employer to manage and monitor hours of work and overtime hours consistently with all employees. The Best practices section of the guide provides some guidelines. It s illegal for an employee to contract out of his or her right to be paid overtime pay for hours worked in excess of 44 hours per week. This means that any agreement between an employer and employee not to claim overtime is invalid and unenforceable. Industries with different prescribed overtime thresholds Some industries have different overtime daily and weekly hours for the purpose of calculating overtime pay. Special overtime rules apply to some workers. In Ontario, unless a contract of employment or a collective agreement states otherwise, an employee doesn t earn overtime pay on a daily basis by 6 Overtime Rules in Ontario