Syllabus For the Trade of Insurance Agent Under Apprenticeship Training Scheme Government of India Ministry of Labour & Employment (D.G.E & T) CENTRAL STAFF TRAINING AND RESEARCH INSTITUTE EN Block, Sector-V, Salt Lake City, Kolkata-700 091 1
List of members attended the Trade Committee Meeting to design the syllabus on Insurance Agent under Apprenticeship Training Scheme held on 05.04.2010 at RAJKOT, GUJARAT Shri S.D. Lahiri, Director, C.S.T.A.R.I., Kolkata Sr. no. Name & Designation Organisation 1. V G Mavani Trumax (India) Pvt jtd Rajkot Chairman Managing Director & Chairman I M C Of I T I Rajkot Gujarat 2. R T Kanabar LIC of India, Rajkot Member A.D.M. 3 D P Sapovadiya LIC of India,Rajkot Member Dev. Officer 4 A.A.Popat LIC of India, Rajkot Member H.G.A. 5 V.R.Pandya LIC of India, Rajkot Member AAO 6 K.C. Virmgami New India Ins co Ltd,Rajkot Member Assistant 7 G.N. Gaglani Oriental Ins. Co., Rajkot Member A.D.M. 8 P.M. Davda LIC India, Rajkot Member A.A.O. 9 Y.V.Buch Oriental ins. Co., Rajkot Member A.O. 10 S A Pandav Regional Dy. Director (Trg) Member RDD ( Training) Rajkot Region Gujarat 11 R M Varu Office of Regional Member Technical Officer Dy. Director (Trg) Rajkot Region Gujarat 12 L K Mukherjee CSTARI, Kolkata Member Dy. Director 2
General Information Name of the Trade : Insurance Agent N.C.O. Code No. : 3412.10 Entry Qualification : Passed 12 th class examination under 10+2 system of education or its equivalent. Duration of Apprenticeship Training : One year including six month in Craftsman Training. Rebate in Apprenticeship Training : Six months for ITI/ITC passed out trainees in the trade of INSURANCE AGENT Ratio of Apprentice to Workers : 1 : 4 3
Syllabus for the trade of Insurance Agent Under Apprenticeship Training Scheme Duration of Apprenticeship Training : One Year First six month:- During first six month the apprentices will undergo the syllabus same as CTS in the trade of Insurance Agent Next six month: - The apprentice will undergo shop floor training in the related Establishment /Industry as per the under mentioned syllabus List of operation 01 General Familiarization with organization Occupational Safety Precaution 02 Insurance Principles Preparation of example sheets regarding the insurance interest Reinsurance and double insurance Filling up of various types of proposals forms and Policy forms Practical training in preparation of claims forms with examples Examples of Indemnity, Subrogation and contribution Assessment of proximate cause in practice. 03 Insurance administration Prospectus Proposal form Policy form Policy privileges Endorsement Renewal & revival Settlement of claims 4
04 Life Insurance Policy Documents. Filling up of proposal Forms Calculation of policy loans, Procedure of transferring the policy from one office to another Preparation and completion of Register of Claims Calculation of Bonus and interest on loan Investigating premature claims 05 General Insurance Policy Documentations. Filling up of proposal forms, calculation of premium, Endorsement and renewal of - Fire Insurance - Marine Insurance - Motor Insurance - Accident Insurance - Cattle Insurance - Crop Insurance - Health Insurance - Theft/robbery insurance 06 Financial Planning & Taxation Income tax New Account Regulation Group Insurance 07 Insurance Marketing and prospecting Needs for Insurance policy Preparation of list of proposed client, contact and follow-up Prepare selling designs, approach, interview Finalize the Insurance business Regulation on Agents Find out various noise and barriers of Communication Prepare different type of insurance appeals Motivate Insurance agents and client Inspire prospects to purchase policies for lives, properties, liabilities Design motivational techniques. Recognition Appreciate for success 5
08 Information Technology & its Application Window O.S. Microsoft Word Microsoft Excel Microsoft Power point Internet operational skill RELATED INSTRUCTIONS Importance and objective of Insurance. Role of Insurance in the development of economy. Principles of Insurance Types of Insurance Capital need analysis. Human Life Value (HLV) Life Insurance Products. Financial Planning & Taxation. New Account Regulations Group Insurance. Marketing of Insurance. Discussion of different private insurance company s portfolio... 6