5/13/2015 1 Incident Management Updates 5/13/2015 2 Chapter 394 Guidance to the field by the end of May OPWDD participating in development of JC training for field OPWDD developing a form for OPWDD providers to use 5/13/2015 3 Web Submission for Investigative Reports (WSIR) OPWDD Form 158 is not required Providers may use it if helpful 1
5/13/2015 4 Recent Technical Issues with WSIR OPWDD continues to work with the Justice Center and ITS to resolve Issue with some investigative records uploaded via WSIR being transmitted to IRMA 5/13/2015 5 Web Submission for Investigative Reports (WSIR) Common problems Invalid case or incident numbers Must put a dash in the Master Incident Number (MIN) 5/13/2015 6 Web Submission for Investigative Reports (WSIR) Copy and paste can create a space before or after the MIN Agencies concerned if not redirected to success page. Email receipt means it has submission has been successful Although DOB is not a required field, it is required by the Justice Center 2
5/13/2015 7 Web Submission for Investigative Reports (WSIR) SSN for target must be the person s full SSN. It is not acceptable to enter all zeros or just the last 4 of the SSN If unknown suspect, enter Unknown for first name and Unknown for last name. Both must be capitalized. Prevents the WSIR from requiring additional personal information 5/13/2015 8 5/13/2015 9 Revised OPWDD Form 149 will soon be posted to website Removed reviewed evidence Clarified in direction that the investigative process section is for listing witnessed and statements, not including testimony Documentary evidence should include copies of VPCR report Clarified written statements by staff or reason they are not included is needed 3
5/13/2015 10 Investigation must be completed on current OPWDD 149 Description must be concise Investigatory question must directly address the incident All appropriate parties interviewed. If not, investigation includes explanation 5/13/2015 11 All appropriate parties have provided statement which is included. If not, investigation includes explanation Listed documentary and demonstrative evidence must be included in investigative record Summary of evidence identifies all potential witnesses 5/13/2015 12 Testimony is reflected in the summary of evidence There is a conclusion that includes a finding of substantiated or unsubstantiated The finding is supported by the information in the summary of evidence 4
5/13/2015 13 Issues identified are addressed in recommendations Recommendations include the job title of the person responsible for implementation The investigation is signed and dated 5/13/2015 14 5/13/2015 15 The number and percent of critical incidents reported within appropriate timeframes. 88.4% 5
5/13/2015 16 The number and percent of critical incident investigations that were initiated within the appropriate timeframes. 87.1% 5/13/2015 17 5/13/2015 18 The number and percent of physical and sexual abuse allegations that were appropriately reported to law enforcement 99.05% 6
5/13/2015 19 % of critical incidents reported to OPWDD where IMU completed an initial review of the incident for immediate protections of the individual receiving services. 99.8% 5/13/2015 20 The number and percent of critical incident investigations that were completed within the appropriate timeframes 67.5% 5/13/2015 21 7
5/13/2015 22 Corrective Action Plans 5/13/2015 23 Common Questions/Issues Psychological Abuse/Clinical Assessment for Substantial Diminution Conduct Between Individuals Served 5/13/2015 24 Regulatory Change- Reporting Updates Reportable incidents of abuse/neglect-an agency may enter reporting updates into IRMA less frequently than on a monthly basis, if closure of the incident is pending receipt of written notice from the Justice Center, and: 8
5/13/2015 25 Regulatory Change- Reporting Updates an initial update is entered into IRMA to document that closure of the incident is pending receipt of such written notice from the Justice Center; an update is entered into IRMA by the close of the fifth working day after the agency receives the written notice; and no additional updates are requested by OPWDD. 5/13/2015 26 Reminder to update TABS Tabs information must be updated. TABS information is used for the Incident Report and Management Application (IRMA) 5/13/2015 27 Incident Trends Choking incidents (often relate to incorrect consistency of food) Appropriate supervision levels not provided Falls 9