UN STRATEGY A TELECOMMUNICATIONS SERVICE BUREAU SECOND EDITION SEPTEMBER 1991 ^ b ARCHITECTURE J f j TECHNOLOGY ^ ^ b CORPORATION SPECIALISTS IN COMPUTER ARCHITECTURE P.O. BOX 24344 MINNEAPOLIS, MINNESOTA 55424 (612) 935-2035 ELSEVIER ADVANCED TECHNOLOGY DISTRIBUTED OUTSIDE THE USA/CANADA BY: ELSEVIER ADVANCED TECHNOLOGY MAYFIELD HOUSE 256 BANBURY ROAD OXFORD OX27DH UNITED KINGDOM Copyright 1991 Architecture Technology Corporation. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express prior written consent of the publisher.
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UN (IBM Information Network) Strategy- À Telecommunications Service Bureau Table of Contents 1. Introduction 1 1.1 Summary 1 1.1.1 IBM Information Network Solutions 1 1.1.2 Two Network Strategies 1 1.1.2.1 Inter-company Networks 1 1.1.2.2 Intra-company Networks 2 1.1.3 Electronic Data Interchange 2 1.1.4 Electronic Mail 2 1.1.5 Industry Solutions 3 1.1.6 Data Bases 3 1.1.7 Access and Connectivity 4 1.1.8 Remote Computing 5 1.1.9 Conclusion 5 2. What is EDI? 7 2.1 Eliminating "Information Float" 7 2.2 The Manufacturing Environment 7 3. Network Services from the IBM Information Network 9 3.1 Network Services Connects Existing Networks 9 3.2 Other Features of Network Services 10 3.2.1 Operations Aids 10 3.2.2 User Aids 10 3.2.3 Security Aids 11 3.2.4 Enhanced Reliability and Availability 11 3.2.5 The Advantages of Network Services 11 3.3 Remote Computing Services of the IBM Information Network 11 4. Case Study - Pioneer Electronics 13 4.1 Reasons For the Selection 13 4.2 The IBM Implementation 13 4.2.1 Main Applications 13 4.2.2 IBS 13 i
ΠΝ (IBM Information Network) Strategy- 4.2.3 Benefits of the Installation 14 4.2.4 Future Plan 14 5. The UN Services 15 5.1 Main Services of the IBM-NMS 15 5.2 IBM Intercontinental Information Services 15 5.2.1 Strengthen International Business 15 5.2.2 Connect Systems Quickly and Easily 16 5.2.3 Expedite Communications Around the World 17 5.3 Take Advantage of Additional Computing Resources 17 5.4 Access Services From These Countries 18 6. Electronic Data Interchange (EDI) 19 6.1 The EDI Approach From IBM 19 6.2 Support For EDI Standards 20 6.3 EDI Support For SNA Hosts and IBM Personal Computers 20 6.4 Value-added Features of UN EDI 21 6.5 Attached to the Network 21 6.6 Benefits of EDI on UN 22 7. EDI: Changing the Way Companies Do Business 23 7.1 Streamlining Business Procedures 24 7.2 Strategies For Buyers 24 7.3 Strategies For Sellers 26 7.4 EDI Services: The Electronic Bridge Between Supply and Demand 26 7.5 Improve Company's Connections 27 7.6 Build or Expand the Network with Network Services 28 7.7 Customize Systems With Information Exchange 28 7.8 Create a Worldwide Network With Intercontinental Information Services 29 7.9 Speed Claims Processing With Insurance Communication Service 29 7.10 Expedite Customer Support With Electronic Support Facility 29 7.11 Use E-mail Solutions to Speed Communications 31 7.12 Team Up With Remote Computing Services 31 7.12.1 A Support System for Business Professionals 31 7.12.2 Application System 31 ii
UN (IBM Information Netwerk) Strategy» 7.12.3 Expert System Environment/VM 31 7.12.4 Professional Office System 32 7.12.5 Storage and Information Retrieval System 32 7.12.6 A Full-function Support System for Data Processing 32 7.12.7 Remote Screen Viewing Support Facility 32 7.12.8 COBOL Structuring Facility 32 7.12.9 DATABASE2 32 7.12.10 Cross System Product 32 7.12.11 Customer Information Control System 32 7.12.12 Specialized Tools 33 7.12.13 Access New Sources of Information 33 8 Mail Exchange 35 8.1 Extend the Reach of the Host System 35 8.2 System Support 35 8.3 Support for X.400 36 8.4 Value-added Functions 36 8.5 Solutions for Companies Without Internal Electronic Mail 36 8.6 Mail Exchange and other IBM Information Network Services 36 8.7 Service Providers 37 9. Put the Information Network to Work 39 9.1 Presenting Information Exchange 39 9.2 What Can Be Sent With IE? 40 9.3 What is Electronic Mail? 40 9.4 What is EDI? 40 9.5 What Features Does IE Offer? 41 9.6 What Are the Benefits of IE? 42 9.7 Working with IE 43 9.7.1 How Does IE Work? 43 9.7.2 Connection to the Information Network? 43 9.7.3 How To Communicate with IE 43 9.7.4 How To Translate Information Into Standard EDI Formats 44 9.7.5 How Does IE Send and Receive Information? 44 9.7.6 What is an Address? 44 iii
ΠΝ (IBM Information Network) Strategy- 9.7.7 How Does IE Use Addresses? 44 9.7.8 Sending Messages to Trading Partners 44 9.7.9 Keeping Track of Messages 45 9.7.10 Receiving Messages From Trading Partners 45 9.7.11 Storing Messages on IE 45 9.7.12 How To Determine the Costs for Sending and Receiving Messages 46 9.8 Planning for IE 46 10. Remote Computing Services 49 10.1 Concept 49 10.2 Support for Business Professionals 49 10.3 Support for Data Processing Professionals 51 11. Information Services 53 12. Network Connectivity Software and Services 57 13. Electronic Data Interchange (EDI) Services 59 13.1 IBM expedite/integrated Series 59 13.2 Prerequisites 60 14. EDI--Support for Data Standards 61 14.1 Data Reformatting With Information Exchange 61 14.2 Computer-to-computer Electronic Mail With Information Exchange 61 14.3 Value-added Features of Information Exchange 62 15. IBM expedite Software and Services for Electronic Data Interchange and Electronic Mail 63 15.1 Introducing the IBM expedite/integrated Series 64 15.2 IBM expedite/36 65 15.3 IBM expedite/pc 66 15.4 Screenmail 67 16. SHOW 71 17. Example: An IBM Solution for AS/400 Networks 75 iv
UN (IBM Information Network) Strategy- A Télécommunications Service Bureau 18. Leverage One's Connection to the IBM Information Network 77 18.1 Save Time and Money With High Speed Lines 77 18.2 Increase Productivity With Full-screen Display 77 18.3 Access Multiple Data Bases Through a Single Connection 77 18.4 Copy Information to PC files for Easy Analysis 78 18.5 IBM Information Network Reliability 78 19. Vendors 81 ν
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ΠΝ (IBM Information Network) Strategy List of Figures Figure 1: EDI Positioning 8 Figure 2: IBM VAN Solution 9 Figure 3: Regulatory Environment 12 Figure 4: International Information Servicer 16 Figure 5: Worldwide Messaging Objective 19 Figure 6: Network Services Objectives-Domestic & International 22 Figure 7: Product Layers Concept 23 Figure 8: Product Objectives 24 Figure 9: EDI Product View 25 Figure 10: Industry Expansion Strategy 30 Figure 11: EDI Product View 57 Figure 12: ScreenmaiFs Range of Connectivity Options 70 Figure 13: Sample SHOW Menus for Four Industries 73 Figure 14: Quick Response Services (QRS) 84 Figure 15: American Airlines-Commercial, EAASY SABRE Systems 89 Figure 16: American Express On-Line Access 90 vii
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