WORKING WITH THE MILITARY: VALUABLE TIPS FOR THE CHILD SUPPORT CASEWORKER (CLE)

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Wednesday: Breakout Session 8 Workshop B Time: 2:45 p.m. - 4:00 p.m. Location: Atlantic 6 WORKING WITH THE MILITARY: VALUABLE TIPS FOR THE CHILD SUPPORT CASEWORKER (CLE) Working with military members and their families can be problematic at times. But the Department of Defense, the Defense Finance Accounting Service (DFAS), and the Defense Manpower Data Center (DMDC) are already providing a full range of information about the military members with further improvements on the horizon! Hear first-hand what resources are already available through automated sources and what other means are available to you. Presenters: Pat Venza Department of Defense Federal Parent Locator Service Coordinator Defense Manpower data Systems Seaside, CA Steve Yarborough Assistant Director, Central Program Operations Unit Child Support Enforcement Division South Carolina Department of Social Services Columbia, SC Moderator: Linda Hudson FPLS State Technical Support Liaison Northrup Grumman information Technology Pelham, AL ERICSA 46th Annual Training Conference & Exposition Myrtle Beach, South Carolina 09

Working With the Military Valuable Tips for the Caseworker DoD ERICSA April 1, 2009 1

Overview Who is the Department of Defense (DoD) Role of Defense Manpower Data System (DMDC) Role of the Federal Parent Locator Service (FPLS) Data Returned to States New Hire Quarterly Wages FCR/DEERS Match External Locate 2

Who is DoD The largest U.S. employer: Active Duty - 1.4 million Reserve - 1.3 million Civilians - 707,000 Military Retiree - 2.1 million Non-Appropriated Funds (NAF) - 135,000 (Army only 30,000) 3

Role of DMDC Centralized agency for DoD Personnel and Pay Data Responsible for reporting all of DoD Manages the Defense Eligibility Enrollment Reporting System (DEERS) Works closely with OCSE to improve DoD data and create new information sources 4

D M DC Information and Technology for Better Decision Making 5

Role of FPLS Stores FCR Participant data Provides mechanism for data match Returns information to States New Hire Quarterly Wages External Locate FCR/DEERS Match 6

New Hire Data Automatically submitted every 2 weeks Includes: Newly hired for military active duty Newly hired for the reserves (not activated reservists) New Civil Service employees (DoD, Coast Guard, Department of Energy, EPA, EOP, BBG) Newly hired NAF employees for the Army No data older than 14 days 7

New Hire Data Employer Address and Optional Employer Address are the same for active and reserves (Army, Navy, AF, MC, military retired) DFAS Cleveland Center ATTN DFAS HGA CL P.O. Box 998002 Cleveland, OH 44199-8002 8

New Hire Data for Civilians DoD Civilian Employer Address is the HR Center 1 of 70 + HR center addresses provided EPA, DOE, EOP, Soldiers & Airmen Home have their own HR center addresses Employer Optional is DFAS Cleveland for all of these civilians 9

New Hire Data for Coast Guard and NOAA CG and NOAA Employer Address and Optional Employer Address : USCG Human Resources Service and Info Center 444 S.E. Quincy St. Topeka, KS 66683-3591 10

New Hire Data for NAF NAF - Non-appropriated Fund Many are part time or seasonal (hourly wage) Currently only reporting Army NAF Employer Address is: DFAS NAF Financial Services P.O. Box 6111 Texarkana, TX 75505-6111 Optional Employer Address is DFAS CL 11

Caseworker Actions Receive New Hire reports Use FEIN to identify branch Send IWO to Cleveland Do not send National Medical Support Notice (NMSN) on military members Send NMSN to personnel office for civilians 12

What Can Affect Service Type of installation (closed or open) Exclusive, partial or concurrent Jurisdiction 13

Calculating Support Valuable tools Leave and Earnings Statement (LES) BAH & BAS Allotments Government debt Military pay chart Income tax return Quarterly wage report 14

Servicemember s Civil Relief Act (SCRA) Who s covered by SCRA SSCRA vs. SCRA So what? Web Site https://www.dmdc.osd.mil/scra/owa/home Requires SSN Certificate indicates yes/no if a person is on active duty in the military 15

Quarterly Wage Data Submitted within 2 weeks after end of quarter quicker than State wages Reported wages can vary for military and reservists Reported wages include all pay that can be garnished (Federal rules) Reported wages are totaled for the quarter 16

Quarterly Wage Data on Reserves Can be tricky Navy and Marine Corps move Reserves to Active Pay Files when mobilized (FEIN change) Air Force and Army do not watch for large pay increase (NO FEIN change) 17

Included in Quarterly Wage Amount Active (Enlisted and Officer): Amount Of Accrued Leave Pay Amount Of Contract Cancellation Pay And Allowances Amount Of Separation Payment Basic Allowance For Housing (BAH) Basic Allowance For Subsistence Career Sea Pay Career Sea Pay Premium Diving Duty Pay Enlistment Bonus Essential Service Pay Family Separation Allowance Type I Family Separation Allowance Type II Foreign Duty Pay 18

Included in Quarterly Wage Amount Active (Enlisted and Officer) Continued: Foreign Language Proficiency Pay Hazardous Duty Incentive Pay I Hazardous Duty Incentive Pay II Hazardous Duty Incentive Pay III Hostile Fire Pay Nuclear Officer Accession Bonus Overseas Extension Pay Proficiency Pay Regular Reenlistment Bonus Rental Charge For Inadequate Government Quarters Selective Reenlistment Bonus 19

Included in Quarterly Wage Amount Officers Only: Additional Special Pay Aviation Career Incentive Pay Aviation Officer Continuation Pay Board Certified Pay Incentive Special Pay Miscellaneous Officer Pay Medical Officer Retainer Bonus (MORB)/Nurse Bonus Amount Nuclear Career Accession Bonus Nuclear Career Annual Incentive Bonus Nuclear Qualified Officer Continuation Pay Saved Pay Saved Pay For Health Professionals Variable Special Pay 20

Included in Quarterly Wage Amount Reserve: Airborne Warning And Control Systems (AWACS) Controller Pay Aviation Career Incentive Pay Basic Ad Pay Career Sea Pay Diving Duty Pay Foreign Duty Pay Foreign Language Proficiency Pay Hazardous Duty Incentive Pay I Hazardous Duty Incentive Pay II Hazardous Duty Incentive Pay III Hostile Fire Pay And /Or Imminent Danger Pay Monthly Basic Pay Reserve Component Incentive Program Education Payments Reserve Component Incentive Program Payments Separation Pay Special Pay For Reserve Medical Officers Payments 21

Included in Quarterly Wage Amount Civilians: Award Amount I, II & III Final Compensatory Time Paid Locality Payment Lump Sum Leave Pay Manual Pay Adjustments Amount Overtime Paid Severance Pay Amount Voluntary Separation Incentive NAF: Hourly wages (Many are part time, seasonal; For many these are second jobs; Amounts will change regularly) 22

Caseworker Actions Compare to current employer Check for activated reservist Send IWO to Cleveland Compare wages to previous quarter Divide by 3 or??? 23

DoD External Locate Matches are done weekly Active duty provides unit address (no $ amount) Reserve provides unit address (no $ amount) Retired Military Provides home address & annual payment Retired Civilians Provides home address & annual payment Best way to get an updated address Working with OCSE on changes 24

Caseworker Actions Use Address for Service of Process Retirement income can be divided by 12 May need review and adjustment Use Pay grade data, no years of service 25

FCR/DEERS Match FCR (CP/NCP/child) matched to DEERS No family member can have Family Violence Indicator (FVI) No longer send National Medical Support Notice (NMSN) (PIQ-06-02, dated March 29, 2006) Military medical coverage (TRICARE) is entitlement, not insurance 26

The match tells you: FCR/DEERS Match Children covered by a parent in the military or other sponsor Children eligible for coverage because their parent is in the military Children previously covered If other sponsor shows child, foster child, pre-adoptive child or ward, name and SSN of sponsor provided 27

Caseworker Actions Update the case record to reflect medical coverage Refer CP to RAPIDS center when child is eligible http://www.dmdc.osd.mil/rsl/owa/home End date medical coverage as shown Encourage automation 28

Summary DoD provides data PROACTIVELY for child support Employer verification not needed use New Hire and QW as verified data Do not send NMSN for Active Duty Military use the FCR/DEERS match data External Locate can provide up-to-date addresses 29

Resources Guide for Working with the Military as an Employer http://www.acf.hhs.gov/programs/cse/newhire/employer/publication/publication.htm 30

Contact Pat Venza Patricia.Venza@osd.pentagon.mil (831) 583-4095 Steve Yarborough Stephen.yarborough@dss.sc.gov (803) 898-9402 31