Building a Multifaceted Team for Data-Driven Transformation Danyal Ibrahim, MD, MPH, MHCDS Chief Data and Analytics Officer St Francis Hospital and Medical Center
Agenda Current State of Analytics at SFH Future State of Analytics at SFH What Do We Need to Get There
Learning Objectives Define the key cross-functional constituents critical to successful quality and financial improvement driven by healthcare analytics Explain the key steps to elevating analysis to the enterprise level Describe the analytics behaviors needed to ensure healthcare analytics success Identify best practices for implementing healthcare analytics
Benefits of Investment: Triple Aim Quality Analytics Pay For Performance BETTER COST BETTER CARE Physician Analytics Surgery Analytics Patient Flow Analytics Predicting Readmissions BETTER HEALTH Panorama
Current State of Analytics SFH 1. Do we have the data? 2. Is it integrated? 3. Do we apply sound statistical analysis? 4. Do we present it in a simple and meaningful way? 5. Can we identify "where" and "who" towards answering why? 6. Is it timely? Quality and Safety Patient Outcomes Process of Care Timeliness of Care Patient Experience Operations Utilization of Resources Efficiency Capacity and Access Cost and Revenue
Future State of Analytics at SFH Valid and Integrated Data Meaningful Metrics Statistically Sound Analysis Intuitive Visual Presentations Actionable Timely Operational Tactical Strategic Don t Hurt me Cure Me Be Nice to Me BETTER CARE BETTER HEALTH BETTER COST
What Do We Need to Get There? 1. Break Data People Silos 2. Build the Team (Redesign) 3. Develop Strong Data Foundation 4. Design and Adopt Meaningful Measurement Metrics 5. Harness Data Presentation Capabilities
What Do We Need to Get There? 1. Break Data People Silos 2. Build the Team (Redesign) Data integration Leadership support for integration/reorganization Team-Sport Quality / Decision Support/ IT Invest in essential skills
What Do We Need to Get There? 1. Break Data People Silos 2. Build the Team 3. Build Strong Data Foundation Data acquisition/ Aggregation from various sources Data validation / standardization engine Data integration in data warehouse Solutions-based interactive visualizations
Building Strong Data Foundation SELF- DEVELOPED CONTENT On demand tools provide unlimited self-service capabilities CUSTOM POINT SOLUTIONS Custom developed, stakeholder centric content Growth KPI Dashboard Finance KPI Dashboard Safety KPI Dashboard Quality KPI Dashboard SUPERIOR VISUALS Powerful visualized content anytime, anywhere Interactive Visualizations DATA AVAILABILITY Analytically enriched data exposed to a variety of off the shelf tools Data Mart(s) (Measure Views) DATA MODEL/ ANALYTIC ENGINE Empowers analysts to develop new measures as healthcare evolves AFI Data Warehouse/ Appliance Framework DATA IN ETL for easy, source system agnostic integration EMR Lab Supply Chain Patient Other Sources
What Do We Need to Get There? 1. Break Data People Silos 2. Build the Team 3. Build Strong Data Foundation 4. Design and Adopt Meaningful Measurement Metrics 5. Harness Data Presentation Capabilities Role-based integrated analytics Unit-based integrated analytics Integrated KPIs dashboards Pay-for-Performance analytics PI-focused Analytics
Successes along the Journey: Physicians Analytics Hospitalist Gen Surgery Quality and Safety Analytics Readmissions Medications Recon Efficiency Analytics LOS Patient Flow Delivery Integration Nursing Units Service Lines Executive Cost Awareness Analytics APR-DRG Variation in Care 1 2/19/201 6
Physicians Focused Analytics
Physician Focused Analytics Hospitalist Dashboard
Physician Focused Analytics Hospitalist Dashboard
Physician Focused Analytics Hospitalist Dashboard
Physician Focused Analytics Gen Surgery Dashboard
Physician Focused Analytics Gen Surgery Dashboard
Physician Focused Analytics Gen Surgery Dashboard
Physician Focused Analytics Gen Surgery Dashboard
Physician Focused Analytics Gen Surgery Dashboard
Quality and Safety Focused Analytics
Quality Focused Analytics Readmissions Dashboard
Quality Focused Analytics Medication Reconciliation Dashboard
Quality Focused Analytics Medication Reconciliation Dashboard
Quality Focused Analytics Medication Reconciliation Dashboard
Efficiency Focused Analytics
Efficiency Focused Analytics LOS and Patient Flow Dashboard
Efficiency Focused Analytics LOS and Discharges Dashboard
Cost Awareness Focused Analytics
Cost Awareness Focused Analytics Variation of Care at APR-DRG Dashboard
Cost Awareness Focused Analytics Variation of Care at APR-DRG Dashboard
Cost Awareness Focused Analytics Variation of Care at APR-DRG Dashboard
Key Challenges along the Journey Alignment with Organizational Vision and Strategy Culture, Legacy and Turf Engagement Leadership Staff Partners Measuring Success by Actions and Patient-Centered Outcomes Quick Wins and Low Hanging Fruits Team Skills
Future State of Analytics at SFH Valid and Integrated Data Meaningful Metrics Statistically Sound Analysis Intuitive Visual Presentations Actionable Timely Operational Tactical Strategic Don t Hurt me Cure Me Be Nice to Me BETTER CARE BETTER HEALTH BETTER COST
Questions Danyal Ibrahim, MD, MPH, MHCDS DIbrahim@stfranciscare.org https://www.linkedin.com/in/danyal-ibrahim-md-mph-60b3a56?