policy report Betsy J Case, PhD June 2003 (Revision 1, December 2003)
POLICY REPORT UNIVERSAL DESIGN: The design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design Ron Mace, North Carolina State University, 1998 An unanticipated benefit of universal design is that addressing the divergent needs of special populations increases usability for everyone Center for Applied Special Technology (CAST), 2002 Background/History The concept of universal design has its roots in the field of architecture The evolution of the concept of universal design began in Japan, the United States, and Europe in the 1950s It encompassed removing obstacles for people with disabilities, which entailed retrofitting buildings as well as changing the methodology for designing new ones In this period, the term in vogue was "barrier-free" design In the 1970s, the term became accessible design This was in part due to Europe and the United States pushing for the community integration of people with disabilities Section 504 of the Rehabilitation Act of 1973 requires that no otherwise qualified individual with a disability shall, solely by reason of her or his disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance Also passed in the 1970s was the Education for All Handicapped Children Act of 1975 In education, the 1970s saw the beginning of requirements focused on least restrictive environment (LRE) and integration (mainstreaming) In the 1980s, several factors came together to help further the concept of universal design In 1987, the Worldesign Congress passed a resolution stating that designers everywhere should factor disability and aging into their work (Fletcher, 2002) The approach to universal design encompassed considering the needs of the users of a building at the onset Other disciplines adapted universal design product designers and industrial engineers applied the concept as they realized that better design helps everyone In the 1990s, the application of the principles of universal design continued to gather momentum The provisions of the Technical Assistance Program (formed after the passage of the Americans with Disabilities Act of 1990) and the Telecommunications Act of 1996 contributed to an increased awareness and implementation of the principles of universal design Section 508 of the Rehabilitation Act Amendments of 1998 included universal design as part of the requirements for electronic learning and testing 2
POLICY REPORT Universal design has now evolved to the point where educators plan for inclusion at the design stage of curriculums and build in accommodations for English language learners and students with disabilities (Center for Applied Special Technology, 2002) Principles of The Center for (1997) published seven Principles of and associated guidelines that can be applied to the fields of architecture, product development, and education The principles and guidelines are summarized below: Principle 1 Equitable Use 2 Flexibility in Use 3 Simple and Intuitive 4 Perceptible Information 5 Tolerance for Error 6 Low Physical Effort 7 Size and Space for Approach and Use Guidelines Provide the same means of use for all users Avoid segregating or stigmatizing any users Provide equal availability for privacy, security, and safety Make the design appealing to all Provide choice in methods of use Accommodate right- or left-handed access and use Facilitate the user's accuracy and precision Provide adaptability to the user's pace Eliminate unnecessary complexity Be consistent with user expectations and intuition Accommodate a range of literacy and language skills Arrange information in order of importance Provide effective prompting and feedback Use pictorial, verbal, and/or tactile modes for presentation of essential information Provide adequate contrast between essential information and its surroundings Differentiate elements in ways that can be easily described Provide compatibility with devices used by people with sensory limitations Arrange elements to minimize hazards and errors Provide warnings and fail-safe features Discourage unconscious action in tasks that require vigilance Allow user to maintain a neutral body position Use reasonable operating forces Minimize repetitive actions and sustained physical effort Provide a clear line of sight to important elements for any seated or standing user Make comfortable for any seated or standing user Accommodate variations in hand and grip size Provide adequate space for the use of assistive devices or personal assistance 3
POLICY REPORT A note on the seven Principles of that appears on the Center for Website bears repeating here: These Principles of address only universally usable design, while the practice of design involves more than consideration for usability Designers must also incorporate other considerations such as economic, engineering, cultural, gender, and environmental concerns in their design processes [The principles also] offer designers guidance to better integrate features that meet the needs of as many users as possible Not all guidelines may be relevant to all designs (Center for, 1997) Curriculum Access and for Learning In education, after-the-fact curriculum adaptations are time consuming to design and difficult to implement Such adaptations are analogous to making after-the-fact architectural accommodations retrofitting has proven to be awkward and expensive The best and most efficient way to provide for diverse student access in education is to apply the principles of at the outset, that is, consider the range of user abilities at the design stage of the curriculum and plan for accommodations rather than face the challenges of retrofitting after the curriculum is in place and Assessments The application of the principles of universal design to assessments entails a blend of good test design, considering as many users as possible, blending assistive technology where appropriate, and building in appropriate visual design (Dolan and Hall, 2001) The principles of universal design should be applied early in the assessment development process, eg, during the formulation of the standards upon which the assessment system is based Pearson s goal is to build assessment products that achieve a goal of universal usability This concept is articulated by Vanderheiden (2000) as, a focus on designing products so that they are usable by the widest range of people operating in the widest range of situations as is commercially practical To illustrate the many opportunities available for the application of the principles of universal design, key steps taken by Pearson during the development of an assessment system are listed below Review of standards and objectives on which assessment and accountability are based Test conceptualization Test mapping/blueprint design 4
POLICY REPORT Test construction Test tryouts on as many populations as possible Item analyses Item review by experts Test revision An important feature of Pearson s test development process is that during item review, items are submitted to a group of people representing minority and disabled groups who screen the content in terms of appropriateness for various groups as well as for bias Stanford 10 is the first assessment product created at Pearson that incorporates the principles of universal design The result is a standard assessment product that is inclusive, accessible, and valid for the widest range of students; including students with disabilities and students with limited English proficiency and Compliance with Federal Statutes Below are summaries of several key federal statutes containing provisions and mandates that ensure equal opportunity and accessibility for people with disabilities (US Department of Justice, 2002) Compliance with many of these statues and regulations is achieved through the application of the principles of universal design Americans with Disabilities Act of 1990 (ADA) The Americans with Disabilities Act of 1990 (42 USC 12101 et seq) prohibits discrimination based on disability in employment (ADA Title I [29 CFR Parts 1630, 1602]), state and local government activities and public transportation (ADA Title II), public accommodations (ADA Title III), and telecommunications relay services (ADA Title IV) Elementary and Secondary Education Act (ESEA) as reauthorized under the No Child Left Behind Act of 2001 (NCLB) (Pub L 107 110) Regulations (40 CFR Part 200 et seq) implementing Title I of NCLB, state: The assessment system required under this section must meet the following requirements: Be designed to be valid and accessible for use by the widest possible range of students, including students with disabilities and students with limited English proficiency (40 CFR Part 2002[b][2]) 5
POLICY REPORT Individuals with Disabilities Education Act (IDEA) Regulations (34 CFR Part 300) implementing the Individuals with Disabilities Education Act, as amended (20 USC 1400 et seq), require public schools to make available to all eligible children with disabilities a free appropriate public education in the least restrictive environment appropriate to their individual needs IDEA requires public school systems to develop an appropriate Individualized Education Program (IEP) for each child with special needs Congress plans to revise and reauthorize IDEA sometime in 2003 A new special education bill would align IDEA with NCLB as well as address concerns of teachers, parents, and students Section 504 of the Rehabilitation Act of 1973 Section 504 of the Rehabilitation Act of 1973, as amended (29 USC 794), states that no qualified individual with a disability in the United States shall be excluded from, denied the benefits of, or be subjected to discrimination under any federal program Requirements common to the Section 504 regulations include reasonable accommodation for employees with disabilities, program accessibility, effective communications with people who have hearing or vision disabilities, and accessible new construction and alterations Section 508 of the Rehabilitation Act of 1973 Section 508 of the Rehabilitation Act of 1973, as amended (29 USC 794d) requires federal electronic and information technology to be accessible to people with disabilities, including employees and members of the public Telecommunications Act of 1998 The Telecommunications Act of 1996 (47 USC 255, 251[a][2]) require telecommunications equipment manufacturers and service providers to ensure that their products and services are accessible to and usable by persons with disabilities Document References American Educational Research Association (AERA), American Psychological Association (APA), & National Council on Measurement in Education (NCME) (1999) Standards for educational and psychological testing Washington, DC: Author Arditi, A (1999b) Making text legible: Designing for people with partial sight New York: Lighthouse International Retrieved September 21, 2001 from: http://wwwlighthouseorg/print_leghtm Bar, L, & Galluzzo, J (1999) The accessible school: Universal design for educational settings Berkeley, CA: MIG Communications Bennett, R E, (2001) How the Internet will help large-scale assessment reinvent itself Education Policy Analysis Archives, 9(5) Bowe, F G (2000) Universal design in education: Teaching nontraditional students Westport, CT: Bergin & Garvey 6
POLICY REPORT Brown, P J (1999) Findings of the 1999 plain language field test Newark, DE: University of Delaware, Delaware Research and Development Center Burk, M (1999) Computerized test accommodations: A new approach for inclusion and success for students with disabilities Washington, DC: AU Software, Inc Center for Applied Special Technology (CAST) (2002) Meeting diverse learner needs through universal design for learning Retrieved June 4, 2003 from http://wwwcastorg/udl/meetingdiverselearnerneeds2519cfm Center for (1997) What is universal design? North Carolina State University Retrieved June 4, 2003 from http://wwwdesignncsuedu:8120/cud/univ_design/princ_overviewhtm Code of fair testing practices in education (1988) Washington, DC: Joint Committee on Testing Practices Disability Rights Advocates (2001) Do no harm: High stakes testing and students with learning disabilities Oakland, CA: Author Dolan, R P, & Hall, T E (2001) Universal design for learning: Implications for large-scale assessments Perspectives: International Dyslexia Association, 27(4), 22 25 Retrieved December 26, 2002 from: http://wwwcastorg/udl/dolan_ida_perspectives_2001htm ERIC/OSEP (Educational Resources and Information Clearinghouse & Office of Special Education Programs) (1998, Fall) What is universal design for curriculum access? Washington DC: Author Fuchs, L S, & Fuchs, D (2001) Helping teachers formulate sound test accommodation decisions for students with learning disabilities Learning Disabilities: Research and Practice, 16(3), 174 181 Hoener, A, Salend, S, & Kay, S I (1997) Creating readable handouts, worksheets, overheads, tests, review materials, study guides, and homework assessments through effective typographic design Teaching Exceptional Children, 29 (3), 32 35 Mace, R L (1998, June) A perspective on universal design An edited excerpt of a presentation at Designing for the 21st Century: An International Conference on Retrieved December 26, 2002 from: wwwadaptenvorg/examples/ronmaceplenary98php National Center on Educational Outcomes (2002) Accommodations online bibliography Retrieved from: http://educationumnedu/nceo/accomstudieshtm Popham, W J (2001) The truth about testing: An educator's call to action Alexandria, VA: Association for Supervision and Curriculum Development Rakow, S J, & Gee, T C (1987) Test science, not reading Science Teacher, 54(2), 28 31 Rose, D (2000) Universal design for learning: Associate Editor column Journal of Special Education Technology, 15(4) Rose, D (2001) Universal design for learning: Associate Editor column Journal of Special Education Technology, 15(2), 1 8 Rose, D H, Meyer, A, Rappolt, G, & Strangman, N M (2002) Teaching every student in the digital age: Universal design for learning Alexandria, VA: ASCD Press Schriver, K A (1997) Dynamics in document design John Wiley & Sons Technology Act Accessibility Guidelines (1998) Retrieved February 3, 1998 from http://wwwaccess-hboardgov/telecomm /html/telfinalhtm 7
POLICY REPORT Thompson, S J, Johnstone, C J, & Thurlow, M L (2002) Universal design applied to large-scale assessment (Synthesis Report 44) Minneapolis, MN: University of Minnesota, National Center on Educational Outcomes Thurlow, M L, & Johnson, D R (2000) Accurate assessment through universal design for learning Journal of Special Education Technology, 15(4) Thurlow, M L, Lazarus, S, Thompson, S J, & Robey, J (2002) 2001 state policies on assessment participation and accommodations (Synthesis Report 46) Minneapolis, MN: University of Minnesota, National Center on Educational Outcomes Thurlow, M L, McGrew, K S, Tindal, G, Thompson, S J, Ysseldyke, J, & Elliott, J L (2000) Assessment accommodations research: Considerations for design and analysis (Technical Report 26) Minneapolis, MN: University of Minnesota, National Center on Educational Outcomes US Department of Justice (2002) A guide to disability rights laws Washington, DC: Author Vanderheiden, G (2000) Fundamental principles and priority setting for universal usability Madison, WI: Trace Research & Development Center Retrieved December 26, 2002 from: http://tracewiscedu/docs/ fundamental_princ_and_priority_acmcuu2000/indexhtm Vanderheiden, G C (1990) Thirty-something million: Should they be exceptions? Human Factors, 32(4), 383 396 Weisman, L K (1999, April) Creating justice, sustaining life: The role of universal design in the 21 st century Keynote at the Adaptive Environments Ctr 20 th Ann Celebration, Boston, MA Sources of Additional Information Adaptive Environments Center, Inc 374 Congress Street, Suite 301 Boston, MA 02210 Phone: 617-695-1225 (v/tty), Fax: 617-482-8099 E-mail: adaptive@adaptiveenvironmentsorg Website: wwwadaptiveenvironmentsorg Center for Applied Special Technology (CAST) 40 Harvard Mills Square, Suite 3 Wakefield, MA 01880-3233 Phone: 781-245-2212, Fax: 781-245-5212 TTY: 781-245-9320 E-mail: cast@castorg Website: wwwcastorg Center for College of Design North Carolina State University 50 Pullen Road, Brooks Hall, Room 104 Raleigh, NC 27695-8613 Toll-free: 800-647-6777 Phone: 919-515-3082, Fax: 919-515-7330 E-mail: cud@ncsuedu Website: wwwdesignncsuedu:8120/cud/indexhtml 8
POLICY REPORT Equal Access to Software and Information (EASI) EASI provides information and guidance in the area of access-to-information technologies by individuals with disabilities EASI Corp PO Box 818 Lake Forest, CA 92609 Phone: 949-916-2837 E-mail: info@easicc Website: wwwritedu/~easi/indexhtm A Curriculum Every Student Can Use: Design Principles for Student Access ERIC/OSEP Topical Brief Summer 1998, available from: ERIC/OSEP Special Project ERIC Clearinghouse on Disabilities and Gifted Education 1920 Association Drive Reston, VA 21091-1589 Toll-Free: 800-328-0272 Website: wwwcecspedorg/osep/udesignhtml National Center to Improve Practice (NCIP) Education Development Center, Inc 55 Chapel Street Newton, MA 02458-1060 Phone: 617-969-7100 Fax: 617-969-5979 TTY: 617-964-5448 Website: www2edcorg/ncip/contacthtm National Center to Improve the Tools of Educators (NCITE) NCITE's purpose is to advance the quality and effectiveness of technology, media, and materials for individuals with disabilities College of Education University of Oregon 805 Lincoln Street Eugene, OR 97401 Phone: 541-346-3405 E-mail: ncite@darkwinguoregonedu Additional copies of this and related documents are available from: Pearson Education, Inc 19500 Bulverde Rd San Antonio, TX 78259 1-800-211-8378 1-877-576-1816 (fax) http://wwwhemwebcom/library/researchreports/indexhtm 9