WILLIAMS-SONOMA, INC.



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WILLIAMS-SONOMA, INC. 3250 Van Ness Avenue San Francisco, CA 94109 CONT: Julie P. Whalen EVP, Chief Financial Officer (415) 616-8524 Gabrielle L. Rabinovitch Vice President, Investor Relations (415) 616-7727 PRESS RELEASE Williams-Sonoma, Inc. announces third quarter 2014 results Net revenues grow 8.7%, operating margin expands to 9.2% EPS increases 17.2% to $0.68 Raises financial guidance for fiscal year 2014 San Francisco, CA, November 19, 2014 Williams-Sonoma, Inc. (NYSE: WSM) today announced operating results for the third fiscal quarter ended November 2, 2014 ( Q3 14 ) versus the third fiscal quarter ended November 3, 2013 ( Q3 13 ). 3 rd QUARTER 2014 RESULTS Q3 14 net revenues grew 8.7% to $1.143 billion versus $1.052 billion in Q3 13 with comparable brand revenue growth of 8.7%. Q3 14 operating margin increased to 9.2% versus 8.8% in Q3 13. Q3 14 diluted earnings per share ( EPS ) grew 17.2% to $0.68 from $0.58 in Q3 13. Cash returned to stockholders totaled $114 million, comprising $83 million in stock repurchases and $31 million in dividends. Laura Alber, President and Chief Executive Officer, commented, Solid performance across our brands allowed us to deliver these results with revenue growth of 8.7%, operating margin expansion, and earnings per share growth of 17.2%. These achievements reflect our product leadership, lifestyle merchandising, iconic brands and strong execution. We also believe that this third quarter further demonstrates that our multi-channel model, with more than 51% of revenues now coming from the e-commerce channel, represents a distinct competitive advantage. We continue to focus on serving our customers and investing for sustainable long-term growth. Alber concluded, This holiday season, we believe we have a strong lineup of beautiful gifts, entertaining and decorating collections across all of our brands, and most importantly, we are ready to provide the best service to our customers across all channels.

Comparable brand revenue growth in Q3 14 increased 8.7% on top of 8.2% in Q3 13 as shown in the table below: 3 rd Quarter Comparable Brand Revenue Growth by Concept* Q3 14 Q3 13 Pottery Barn 7.0% 8.4% Williams-Sonoma 4.3% 1.4% Pottery Barn Kids 8.6% 3.9% West Elm 17.4% 22.2% PBteen 11.7% 16.7% Total 8.7% 8.2% * See the Company s 10-K and 10-Q filings for the definition of comparable brand revenue growth. E-commerce (formerly direct-to-customer) net revenues in Q3 14 increased 14.7% to $587 million from $512 million in Q3 13, with increases in all brands, primarily driven by Pottery Barn and West Elm. E- commerce net revenues generated 51% of total company net revenues in Q3 14, compared to 49% in Q3 13. Retail net revenues in Q3 14 increased 3.1% to $556 million from $540 million in Q3 13, primarily driven by West Elm and Pottery Barn, partially offset by a decrease in Williams-Sonoma due to eight fewer stores in Q3 14. Operating margin in Q3 14 increased to 9.2% compared to 8.8% in Q3 13: Gross margin was 37.7% versus 38.6% in Q3 13. Selling, general and administrative ( SG&A ) expenses were $327 million, or 28.6% of net revenues, versus $313 million, or 29.8% of net revenues, in Q3 13. EPS in Q3 14 increased 17.2% to $0.68 from $0.58 in Q3 13. Merchandise inventories at the end of Q3 14 increased 9.0% to $980 million from $899 million at the end of Q3 13. STOCK REPURCHASE PROGRAM During Q3 14, we repurchased approximately 1.2 million shares of common stock at an average cost of $66.70 per share and a total cost of approximately $83 million. As of November 2, 2014, there was approximately $316 million remaining under the $750 million stock repurchase program announced in March 2013. AMENDED AND RESTATED CREDIT AGREEMENT Today, we entered into our Sixth Amended and Restated Credit Agreement, which increases our unsecured revolving line of credit from $300 million to $500 million and extends the maturity date to November 19, 2019. For additional information, see our Form 8-K filed today with the Securities and Exchange Commission. 2

FISCAL YEAR 2014 FINANCIAL GUIDANCE 4 th Quarter 2014 Guidance Net revenues in the fourth quarter of fiscal 2014 ( Q4 14 ) are expected to be in the range of $1.525 billion to $1.575 billion. Comparable brand revenue growth in Q4 14 is expected to be in the range of 4% to 6%. Diluted EPS in Q4 14 is expected to be in the range of $1.42 to $1.50. Fiscal Year 2014 Guidance Financial Highlights Total Net Revenues (millions) $4,680 $4,730 Comparable Brand Revenue Growth 5 7% Operating Margin 10.2 10.4% Diluted EPS $3.11 $3.19 Income Tax Rate 38.3 38.8% Capital Spending (millions) $200 $220 Depreciation and Amortization (millions) $160 $170 Store Opening and Closing Guidance by Retail Concept* FY 2013 FY 2014 GUID Total New Close End Williams-Sonoma 248 5 (14) 239 Pottery Barn 194 7 (5) 196 Pottery Barn Kids 81 9 (5) 85 West Elm 58 11-69 Rejuvenation 4 1-5 Total 585 33 (24) 594 * Included in the FY 13 store count are five stores in Australia and one store in the UK. FY 14 guidance includes eight additional Australian stores. CONFERENCE CALL AND WEBCAST INFORMATION Williams-Sonoma, Inc. will host a live conference call today, November 19, 2014, at 2:00 PM (PT). The call, hosted by Laura Alber, President and Chief Executive Officer, will be open to the general public via live webcast and can be accessed at www.williams-sonomainc.com/webcast. A replay of the webcast will be available at www.williams-sonomainc.com/webcast. 3

SEC REGULATION G NON-GAAP INFORMATION This press release includes non-gaap diluted EPS. This non-gaap financial measure excludes the impact of employee separation charges in Q1 13 and FY 13. We have reconciled this non-gaap financial measure with the most directly comparable GAAP financial measure in Exhibit 1. We believe that this non-gaap financial measure provides meaningful supplemental information for investors regarding the performance of our business and facilitates a meaningful evaluation of our quarterly FY 14 actual results and FY 14 guidance on a comparable basis with prior periods. Our management uses this non-gaap financial measure in order to have comparable financial results to analyze changes in our underlying business from quarter to quarter. This non-gaap measure should be considered as a supplement to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. FORWARD-LOOKING STATEMENTS This press release contains forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or are proven incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. Such forward-looking statements include statements relating to: our competitive advantages; the execution of our growth initiatives; our future financial guidance, including Q4 14 and FY 2014 guidance; our three-year stock repurchase program; and our proposed store openings and closures. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include: accounting adjustments as we close our books for Q3 14; continuing changes in general economic conditions, and the impact on consumer confidence and consumer spending; new interpretations of or changes to current accounting rules; our ability to anticipate consumer preferences and buying trends; dependence on timely introduction and customer acceptance of our merchandise; changes in consumer spending based on weather, political, competitive and other conditions beyond our control; delays in store openings; competition from companies with concepts or products similar to ours; timely and effective sourcing of merchandise from our foreign and domestic vendors and delivery of merchandise through our supply chain to our stores and customers; effective inventory management; our ability to manage customer returns; successful catalog management, including timing, sizing and merchandising; uncertainties in e-marketing, infrastructure and regulation; multi-channel and multi-brand complexities; our ability to introduce new brands and brand extensions; challenges associated with our increasing global presence; dependence on external funding sources for operating capital; disruptions in the financial markets; our ability to control employment, occupancy and other operating costs; our ability to improve our systems and processes; changes to our information technology infrastructure; general political, economic and market conditions and events, including war, conflict or acts of terrorism; and other risks and uncertainties described more fully in our public announcements, reports to stockholders and other documents filed with or furnished to the SEC, including our Annual Report on Form 10-K for the fiscal year ended February 2, 2014, and all subsequent quarterly reports on Form 10-Q and current reports on Form 8-K. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. ABOUT WILLIAMS-SONOMA, INC. Williams-Sonoma, Inc. is a specialty retailer of high-quality products for the home. These products, representing eight distinct merchandise strategies Williams-Sonoma, Pottery Barn, Pottery Barn Kids, West Elm, PBteen, Williams-Sonoma Home, Rejuvenation, and Mark and Graham are marketed through e-commerce websites, direct mail catalogs and 603 stores. Williams-Sonoma, Inc. currently operates in the United States, Canada, Australia and the United Kingdom, offers international shipping to customers worldwide, and has unaffiliated franchisees that operate stores in the Middle East and the Philippines. 4

Williams-Sonoma, Inc. Condensed Consolidated Statements of Earnings (unaudited) Thirteen weeks ended November 2, 2014 and November 3, 2013 (Dollars and shares in thousands, except per share amounts) 3 rd Quarter 2014 2013 $ % of Revenues $ % of Revenues E-commerce* net revenues $ 586,976 51.3% $ 511,874 48.7% Retail net revenues 556,186 48.7 539,674 51.3 Net revenues 1,143,162 100.0 1,051,548 100.0 Cost of goods sold 711,755 62.3 646,160 61.4 Gross profit 431,407 37.7 405,388 38.6 Selling, general and administrative expenses 326,687 28.6 312,894 29.8 Operating income 104,720 9.2 92,494 8.8 Interest (income) expense, net 117 - (103) - Earnings before income taxes 104,603 9.2 92,597 8.8 Income taxes 39,695 3.5 35,878 3.4 Net earnings $ 64,908 5.7% $ 56,719 5.4% Earnings per share (EPS): Basic $0.70 $0.59 Diluted $0.68 $0.58 Shares used in calculation of EPS: Basic 93,067 95,453 Diluted 94,920 97,863 * Prior to Q3 14, we referred to the e-commerce channel as the direct-to-customer channel. 5

Williams-Sonoma, Inc. Condensed Consolidated Statements of Earnings (unaudited) Thirty-nine weeks ended November 2, 2014 and November 3, 2013 (Dollars and shares in thousands, except per share amounts) Year-to-Date 2014 2013 $ % of Revenues $ % of Revenues E-commerce* net revenues $1,600,854 50.7% $1,408,615 48.2% Retail net revenues 1,555,740 49.3 1,512,950 51.8 Net revenues 3,156,594 100.0 2,921,565 100.0 Cost of goods sold 1,974,681 62.6 1,813,068 62.1 Gross profit 1,181,913 37.4 1,108,497 37.9 Selling, general and administrative expenses 917,531 29.1 874,134 29.9 Operating income 264,382 8.4 234,363 8.0 Interest (income) expense, net 88 - (417) - Earnings before income taxes 264,294 8.4 234,780 8.0 Income taxes 102,477 3.2 89,676 3.1 Net earnings $ 161,817 5.1% $ 145,104 5.0% Earnings per share (EPS): Basic $1.72 $1.49 Diluted $1.69 $1.46 Shares used in calculation of EPS: Basic 93,862 97,080 Diluted 95,603 99,075 * Prior to Q3 14, we referred to the e-commerce channel as the direct-to-customer channel. 6

Williams-Sonoma, Inc. Condensed Consolidated Balance Sheets (unaudited) (Dollars and shares in thousands, except per share amounts) Nov. 2, 2014 Feb. 2, 2014 Nov. 3, 2013 Assets Current assets Cash and cash equivalents $ 107,703 $ 330,121 $ 128,759 Restricted cash - 14,289 14,283 Accounts receivable, net 63,664 60,330 74,886 Merchandise inventories, net 979,719 813,160 898,625 Prepaid catalog expenses 39,116 33,556 40,613 Prepaid expenses 56,517 35,309 49,317 Deferred income taxes, net 121,380 121,486 99,003 Other assets 14,816 10,852 11,698 Total current assets 1,382,915 1,419,103 1,317,184 Property and equipment, net 866,670 849,293 843,563 Non-current deferred income taxes, net 4,142 13,824 10,931 Other assets, net 50,220 54,514 54,764 Total assets $ 2,303,947 $ 2,336,734 $ 2,226,442 Liabilities and stockholders' equity Current liabilities Accounts payable $ 411,232 $ 404,791 $ 433,926 Accrued salaries, benefits and other 117,410 138,181 110,116 Customer deposits 265,058 228,193 244,609 Borrowings under revolving line of credit 90,000 - - Income taxes payable 4,750 49,365 2,897 Current portion of long-term debt 1,968 1,785 1,793 Other liabilities 46,134 38,781 36,137 Total current liabilities 936,552 861,096 829,478 Deferred rent and lease incentives 168,078 157,856 165,445 Long-term debt - 1,968 1,968 Other long-term obligations 62,942 59,812 59,506 Total liabilities 1,167,572 1,080,732 1,056,397 Stockholders equity Preferred stock: $.01 par value; 7,500 shares authorized; none issued - - - Common stock: $.01 par value; 253,125 shares authorized; 92,219, 94,049 and 94,379 shares issued and outstanding at November 2, 2014, February 2, 2014 and November 3, 2013, respectively 923 941 944 Additional paid-in capital 519,783 522,595 515,463 Retained earnings 612,611 729,043 646,450 Accumulated other comprehensive income 5,203 6,524 10,289 Treasury stock, at cost (2,145) (3,101) (3,101) Total stockholders equity 1,136,375 1,256,002 1,170,045 Total liabilities and stockholders' equity $ 2,303,947 $ 2,336,734 $ 2,226,442 7

Williams-Sonoma, Inc. Condensed Consolidated Statements of Cash Flows (unaudited) Thirty-nine weeks ended November 2, 2014 and November 3, 2013 (Dollars in thousands) Year-to-Date 2014 2013 Cash flows from operating activities Net earnings $ 161,817 $ 145,104 Adjustments to reconcile net earnings to net cash provided by (used in) operating activities: Depreciation and amortization 121,135 111,412 Loss on sale/disposal/impairment of assets 1,581 1,737 Amortization of deferred lease incentives (18,577) (19,055) Deferred income taxes (13,031) (10,722) Tax benefit related to stock-based awards 49,451 14,393 Excess tax benefit related to stock-based awards (24,408) (6,617) Stock-based compensation expense 34,729 28,440 Other 352 - Changes in: Accounts receivable (4,455) (13,498) Merchandise inventories (165,839) (258,876) Prepaid catalog expenses (5,560) (3,382) Prepaid expenses and other assets (22,000) (28,251) Accounts payable 8,193 163,592 Accrued salaries, benefits and other current and long-term liabilities (12,242) 12,017 Customer deposits 36,897 37,519 Deferred rent and lease incentives 18,392 13,833 Income taxes payable (44,634) (38,971) Net cash provided by operating activities 121,801 148,675 Cash flows from investing activities: Purchases of property and equipment (131,670) (145,236) Restricted cash receipts 14,289 1,772 Proceeds from insurance reimbursements 964 1,418 Other 241 45 Net cash used in investing activities (116,176) (142,001) Cash flows from financing activities: Repurchase of common stock (195,235) (216,369) Payment of dividends (95,267) (82,030) Borrowings under revolving line of credit 90,000 - Tax withholdings related to stock-based awards (53,440) (14,162) Excess tax benefit related to stock-based awards 24,408 6,617 Net proceeds related to stock-based awards 3,511 6,541 Repayments of long-term obligations (1,785) (1,716) Other (4) (42) Net cash used in financing activities (227,812) (301,161) Effect of exchange rates on cash and cash equivalents (231) (1,309) Net decrease in cash and cash equivalents (222,418) (295,796) Cash and cash equivalents at beginning of period 330,121 424,555 Cash and cash equivalents at end of period $ 107,703 $ 128,759 8

Exhibit 1 3 rd Quarter Operating Margin By Segment* ($ in thousands) E-commerce (formerly DTC) Retail Unallocated Total Q3 14 Q3 13 Q3 14 Q3 13 Q3 14 Q3 13 Q3 14 Q3 13 Net Revenues $586,976 $511,874 $556,186 $539,674 $ - $ - $1,143,162 $1,051,548 Operating Income/(Expense) 136,617 117,086 49,973 49,300 (81,870) (73,892) 104,720 92,494 Operating Margin 23.3% 22.9% 9.0% 9.1% (7.2%) (7.0%) 9.2% 8.8% * See the Company s 10-K and 10-Q filings for additional information on segment reporting and the definition of Operating Income/(Expense) and Operating Margin. Store Statistics Avg. Leased Square Footage Store Count Per Store Aug. 3, 2014 Openings Closings Nov. 2, 2014 Nov. 3, 2013 Nov. 2, 2014 Nov. 3, 2013 Williams-Sonoma 247 3 (2) 248 256 6,600 6,600 Pottery Barn 195 3-198 196 13,700 13,800 Pottery Barn Kids 84 2 (1) 85 84 7,700 8,000 West Elm 59 9-68 55 13,800 14,300 Rejuvenation 4 - - 4 4 13,200 13,200 Total 589 17 (3) 603 595 9,900 9,900 Aug. 3, 2014 Nov. 2, 2014 Nov. 3, 2013 Total store selling square footage 3,598,000 3,688,000 3,632,000 Total store leased square footage 5,843,000 5,988,000 5,908,000 Reconciliation of Quarterly and Fiscal Year Actual GAAP to Non-GAAP Diluted Earnings Per Share** (Totals rounded to the nearest cent per diluted share) Q1 14 Q2 14 Q3 14 Q4 14 FY 14 GUID GUID 2014 GAAP Diluted EPS $0.48 $0.53 $0.68 $1.42 - $1.50 $3.11 - $3.19 Q1 13 Q2 13 Q3 13 Q4 13 FY 13 2013 GAAP Diluted EPS $0.40 $0.49 $0.58 $1.38 $2.82 Impact of Employee Separation Charges (1) 0.02 - - - 0.02 2013 Non-GAAP Diluted EPS Excluding Employee Separation Charges (2) $0.41 $0.49 $0.58 $1.38 $2.84 ** Due to the differences between the quarterly and year-to-date weighted average share count calculations and rounding to the nearest cent per diluted share, totals may not equal the sum of the line items and fiscal year diluted EPS may not equal the sum of the quarters. Notes: (1) Impact of Employee Separation Charges During Q1 13 and FY 13, we incurred charges of approximately $0.02 per diluted share associated with the previously announced retirement of the former President of the Williams-Sonoma brand. These charges were recorded within the unallocated segment. (2) SEC Regulation G Non-GAAP Information This table includes non-gaap diluted EPS. We believe that this non-gaap financial measure provides meaningful supplemental information for investors regarding the performance of our business and facilitates a meaningful evaluation of our quarterly and FY 14 actual results and guidance on a comparable basis with prior periods. Our management uses this non-gaap financial measure in order to have comparable financial results to analyze changes in our underlying business from quarter to quarter. This non-gaap financial measure should be considered as a supplement to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. 9