GENERAL SERVICES ADMINISTRATION



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GENERAL SERVICES ADMINISTRATION Federal Supply Service Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is: http://www.gsaadvantage.gov. Schedule for - Management, Organizational and Business Improvement Services (MOBIS) Federal Supply Group: 87 Class: 874 Contract Number: GS-10F-0225M For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.fss.gsa.gov Contract Period: 4.1.2007 through 12.31.2011 Pricelist Effective March 9, 2007 Contractor: Business Size: Impact Associates, Inc. 2734 East Broadway Maryville, TN 37804 Small, Woman Owned Business Telephone: 865.379.7022 FAX Number: 865.379.7094 Web Site: E-mail: Contract Administration: www.impactassociates.org kgmetts@impactassociates.org Kathleen G. Metts 2009 Impact Associates, Inc. 865.379.7022 1

CUSTOMER INFORMATION: 1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers: 874-1, 874-2, 874-3, 874-4, 874-5 1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession-affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. 1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate Not applicable for this item. 2. Maximum Order: 1000000 3. Minimum Order: 300 4. Geographic Coverage (delivery Area): FOB Domestic and Overseas 5. Point(s) of production (city, county, and state or foreign country): Same as company address 6. Discount from list prices or statement of net price: Government Net Prices (discounts already deducted). See prices attached 7. Quantity discounts: None Offered 8. Prompt payment terms: Net 30 days 9a. Notification that Government purchase cards are accepted up to the micro-purchase threshold: Yes 9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: Contact Contractor 10. Foreign items (list items by country of origin): None 11a. Time of Delivery (Contractor insert number of days): Specified on the Task Order 11b. Expedited Delivery. The Contractor will insert the sentence Items available for expedited delivery are noted in this price list. under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor 11c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor 2009 Impact Associates, Inc. 865.379.7022 2

11d. Urgent Requirements. The Contractor will note in its price list the Urgent Requirements clause of its contract and advise agencies that they can also contact the Contractor s representative to effect a faster delivery: Contact Contractor 12. F.O.B Points(s): Destination 13a. Ordering Address(es): Same as contractor 13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA s), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules). 14. Payment address(es): Same as company address 15. Warranty provision: Contractor s Standard Commercial Warranty 16. Export Packing Charges (if applicable): N/A 17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): Contact Contractor 18. Terms and conditions of rental, maintenance, and repair (if applicable): N/A 19. Terms and conditions of installation (if applicable): N/A 20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A 20a. Terms and conditions for any other services (if applicable): N/A 21. List of service and distribution points (if applicable): N/A 22. List of participating dealers (if applicable): N/A 23. Preventive maintenance (if applicable): N/A 24a. Special attributes such as environmental attributes, (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A 24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor s website or other location.) The EIT standards can be found at: www.section508.gov/. 25. Data Universal Numbering System (DUNS) number: 01-2082876 26. Notification regarding registration in Central Contractor Registration (CCR) database: Registered 2009 Impact Associates, Inc. 865.379.7022 3

Price List (all prices in U.S. Dollars) 874-1 Consulting Services; 874-2 Facilitation Services; 874-3 Survey Services Labor Category GSA Hourly Rate GSA Day Rate Contract Year Executive Consultant 368.60 2,948.80 Project Manager 307.17 2,457.36 Senior Consultant 276.44 2,211.52 Consultant 221.16 1,769.28 Associate Consultant 122.87 982.96 Research Associate 147.43 1,179.44 Administrative Assistant 34.54 276.32 Executive Consultant 379.65 3,037.20 Project Manager 316.38 2,531.04 Senior Consultant 284.73 2,277.84 Consultant 227.80 1,822.40 Associate Consultant 126.55 1,012.40 Research Associate 151.86 1,214.88 Administrative Assistant 35.57 284.56 Executive Consultant 391.04 3,128.32 Project Manager 325.87 2,606.96 Senior Consultant 293.28 2,346.24 Consultant 234.63 1,877.04 Associate Consultant 130.35 1,042.80 Research Associate 156.41 1,251.28 Administrative Assistant 36.64 293.12 Executive Consultant 402.77 3,222.16 Project Manager 335.65 2,685.20 Senior Consultant 302.08 2,416.64 Consultant 241.67 1,933.36 Associate Consultant 134.26 1,074.08 Research Associate 161.11 1,288.88 Administrative Assistant 37.74 301.92 Year 6 Rates 04/01/07 12/31/07 Year 7 Rates 01/01/08 12/31/08 Year 8 Rates 01/01/09 12/31/09 Year 9 Rates 01/01/10 12/31/10 2009 Impact Associates, Inc. 865.379.7022 4

874-1 Consulting Services; 874-2 Facilitation Services; 874-3 Survey Services, (continued) Labor Category GSA Hourly Rate GSA Day Rate Contract Year Executive Consultant 414.86 3,318.88 Project Manager 345.72 2,765.76 Senior Consultant 311.14 2,489.12 Consultant 248.92 1,991.36 Associate Consultant 138.29 1,106.32 Research Associate 165.94 1,327.52 Administrative Assistant 38.87 310.96 Year 10 Rates 01/01/11 12/31/11 874-4 Training Services Workshops Our pricing structure for workshops is consistent across type and length of workshop. The minimum number of participants in a workshop is 10; the maximum number of participants per workshop is 25. GSA Price Per Participant/Day Year 6 04/01/07 12/31/07 Year 7 01/01/08 12/31/08 Year 8 01/01/09 12/31/09 Year 9 01/01/10 12/31/10 Year 10 01/01/11 12/31/11 Up to 5 of the exact same workshop in a 12-month period Quantity Discount: of 3% for 6 or more of the exact same workshop in a 12-month period 459.07 472.84 487.03 501.64 516.69 441.86 455.12 468.77 482.83 497.32 2009 Impact Associates, Inc. 865.379.7022 5

Leadership Excellence through Assessment & Development Program (LEAD) LEAD is a 3-day program for 12 participants. The pricing structure is based on the number of LEAD programs purchased in a 12-month period. GSA Price Per LEAD Program and Additional Participants Year 6 04/01/07 12/31/07 Year 7 01/01/08 12/31/08 Year 8 01/01/09 12/31/09 Year 9 01/01/10 12/31/10 Year 10 01/01/11 12/31/11 1-5 LEAD Programs Additional people (up to 16 total) 6-10 LEAD Programs Additional people (up to 16 total) 11 or more LEAD Programs Additional people (up to 16 total) 41,733.87 3,477.83 39,647.17 3,303.93 38,256.05 3,188.00 42,985.89 3,582.16 40,836.59 3,403.05 39,403.74 3,283.64 44,275.46 3,689.63 42,061.68 3,505.14 40,585.85 3,382.15 45,603.73 3,800.31 43,323.54 3,610.29 41,803.42 3,483.62 46,971.84 3,914.32 44,623.24 3,718.60 43,057.53 3,588.13 2009 Impact Associates, Inc. 865.379.7022 6

874-5 Support Products Product Quantity GSA Price Per Unit Per Contract Year Year 6 04/01/07 12/31/07 Year 7 01/01/08 12/31/08 Year 8 01/01/09 12/31/09 Year 9 01/01/10 12/31/10 Year 10 01/01/11 12/31/11 Reproduction B&W Per page 0.13 0.14 0.14 0.15 0.15 Reproduction Color Per page 1.52 1.57 1.62 1.67 1.72 Audiocassette Tapes (90 min) FOCuS Survey (Fourfactor Organizational Culture Survey) Organization Health Inventory Mayer-Salovey Caruso Emotional Intelligence Test (MSCEIT ) Emotional Quotient Inventory NEO PI-R (instrument and report) Myers Briggs Type Indicator (instrument, Introduction to Type booklet, and report) Myers Briggs Type 2 Indicator (instrument, Introduction to Type booklet, and report) Each 3.51 3.62 3.73 3.84 3.95 Each 6.02 6.20 6.38 6.57 6.77 Each 9.86 10.15 10.46 10.77 11.09 Each 78.78 81.15 83.58 86.09 88.67 Each 73.72 75.93 78.21 80.55 82.97 Each 24.58 25.31 26.07 26.85 27.66 Each 24.58 25.31 26.07 26.85 27.66 Each 49.14 50.62 52.13 53.70 55.31 EQ Map Each 39.32 40.49 41.71 42.96 44.25 Thomas-Kilmann Conflict Mode Instrument and others High Impact Communication Poster High Impact Communication Wallet Cards Each 14.74 15.18 15.64 16.11 16.59 Each 89.82 92.51 95.29 98.14 101.09 Each 1.65 1.70 1.75 1.80 1.85 2009 Impact Associates, Inc. 865.379.7022 7