Develpmen a Daabae anagemen Sem Degn Invlvng Qual Relae C İnc Şenarlı*, nan Erurun**, Deha Çaman*** *. Pr. Dr., ena@cankaa.eu.r, **anan.erurun@ar-b.cm, ***eha@cankaa.eu.r Çankaa Unver, Deparmen anagemen,06530, Balga, nkara, Turke, Kewr: qual c, aabae managemen em Reearch Paper 1. Inrucn ll rganzan n eren ecr he nure hul mplemen qual managemen pracce mprve her perrmance. In rer prve ha a qual managemen prgram c eecve, necear en an meaure he qual c n he em (ve,2000; eng, 2002). Hwever, ver ew cmpane are neree n qual c cmpuan quan he bene TQ, ue he grea number an cmplex phae an / r acve nvlve n he peran. In h u, ne ha a general apprach n rackng an meaurng qual c n eren el u evelpe, cmpane wll be encurage race her qual managemen perrmance, ecreae her c peran an ncreae verall pr. Hence, n h paper, a DBS egn ha been prpe whch make pble rack evan rm eal qual ucceull an he c evan per un bjec n a qual managemen em. 2. Qual C ll he c acae wh prevenng, nng an crrecng errneu wrk an he rhcmng ucme are he qual c. C acae wh alure reulng rm naequae em ma are rm nernal an/r exernal urce (Crb, 1979). I a eec r errr eece bere a pruc leave he rganzan wheher n he nermeae age r n he nal ae, he nernal alure c are ncurre. a reul, peranal c n he rganzan r n her wr, pruc / ervce c are ue he nernal pr qual
c uch a maeral wae, c rewrk, r an her avable prce le. On he cnrar, he errr r eec are un aer he pruc leave he cmpan r he pruc r ervce he cmpan n lnger uner cnrl, exernal alure c are ncurre. Exernal alure c nclue pruc warrane, ale reurn an allwance an l ale, ervce call. The cmpane le pr rm he exernal pr qual ue l uure bune, cnracual clam r reccan neee. Cmpane ncur appraal an prevenn c n ncur nernal an exernal alure c. ppraal c cn all mne pen meaure he cnrm eren em he requre peccan qual. Example are c ranng acae wh npecn, npecn an e, mananng e equpmen ec. Prevenn c nclue an mne pen n akng acn nvegae, preven r hghl ecreae he rk nncnrm n prucn em. Tpcal example are c renghenng qual em egn, machne r prce capabl ue, venr urve, emplee ranng r prucn wrk r ervce ec. In man cae, expermenal aa r he requre qual c cmpuan are n avalable n rganzan. The ucce he evaluan prce epen n he kll n cmbnng all urce aa reach praccal reul. The aabae evelpe n h u can be ue prve he necear aa n qual c a well a qual c al r qual managemen. 3. Qual C Daabae anagemen Sem Degn In he qual c aabae managemen em egn, he gal prve an nerace whch le ne re he aa qual em an whch make pble necear calculan check wheher he mne pen r h em pu g ue. When ung h ware, mpran erenae he ak acae wh he qual em rm he nvlve n he prucn em. Snce, he egn cue nl n he acve acae wh he qual em,.e. prevenn acve, appraal acve, nernal r exernal acve. In hr, h erenan mple he cmplex he aa cllecn prce nce qual em a ubem a prucn em. The en-relanhp agram evelpe melng he qual c aabae managemen em gven n Fgure 1. The bxe repreen ene an he arrw repreen he relanhp amng ene. Tp an al he arrw hw he relanhp eher a ne-man, zer ne r man ne. Fr example, here ma be mre han ne cmpan n en ecr. On he cnrar, he en cmpan preval nl n ne ecr.
Secr (14) ce ecrpn:varchar(120) One - an Zer r an -One Cmpan (14) ecr FK(14) ce ecrpn:varchar(120) Pruc (14) cmpan FK(14) ce ecrpn:varchar(120) Tak (14) prucne FK(14) ce :Varchar(60) name : Varchar(60) Decrpn:Varchar(60) Prucne (14) pruc FK(14) ce ecrpn:varchar(120) CSurce (14) name pe (2) Decrpn:Varchar(60) QualC (14) ak FK(14) ce :Varchar(60) c (19) csurce FK(14) ae :Dae() ctpe FK(14) ccaegr: Varchar(60) Decrpn: Varchar(60) CTpe (14) ce :Varchar(60) ecrpn: Varchar(60) Fgure 1. En relanhp agram he qual c aabae managemen em The r el reemble he prmar ke r each en. The regn ke llw he prmar ne n each le. The bac arbue each en are nclue n he cncepual mel evelpe a ce, name, ecrpn, ec. Inegr he aabae ha been nrmalze aer pecng he relanal chema. Daa cnar plang he nrman abu he ze an pe each el al gven llwng each arbue n he E-R agram.
T uneran he reul qual c u n he cnex he prucn ecr r each cmpan per pruc an al per prucn lne, he clae a Secr, Cmpan, Pruc an Pruclne are nclue n he DBS egn. Tak le ha he arbue ak whch acae wh qual c. Qual-c le cn prmar arbue uch a pe qual c, qual c value, an ae he qual c ncurre. Surce qual c can al be nclue n he aabae. The acv agram gven belw (Fg.2) ecrbe he wrklw behn he em beng egne. Objec ne are preene n he mle par he agram. Each ne ncae an nance a parcular claer n a parcular ae. Objec lw n he agram ecrbe he lw value r rm bjec value. Th agram hw hw he applcan prcee aer he prceng pe elece b he uer. new ecr can be nclue n he ecr aa le. Erang a aa r makng change n he aa are al perme. ll pe prceng peran ue n bjec ecr can al be ue n he llwng bjec n he herarchcal rucure. hwn b he wrklw agram, each prceng are bae n mlar paern leng acce beween each level. Fgure 3 hw a repeve par he clen / erver mullaer archecure n an applcan. The rucure ecr an cmpan clae an her nerrelan n he bjec-rene egn are hwn n he agram. The am ung h rucure eparae he prceng lgc cnrlle b erver an applcan par ue b clen. JSF (Java erver ace) page preene n he erver e an backbean (java bean cla) cmng hrugh JSF mplemenan u hem rec he prceng peran each me an nrman an even are receve rm a uer. In he erver e, he receve aa are prcee, recre n he aabae an en back he uer wh relae nerprean. The en uer are perme a, change, elee r rereve aa n he aabae. Java bjec-rene prgrammng language ha been chen r he em evelpmen. Hence, he ce can be ue wh newrk cmpuer. In her wr, he prceng ce an he aa can be re n a newrk erver. The ware uncn evelpe can be wnlae va he newrk when neee. Then, aer he prceng en, he aa can be ave hrugh he newrk.
Ch cn e D el ee / Sec Secr Se cr E r De l ee /E Cm pa n C mp an e C mp a n De le e/ E P r uc n e Pr u c ne Pr u c ne De le e/ E Pr u cn Pha e Pr u c n Ph ae Pr u c np ha e De le e /E P r uc Pr u c Pr uc Del e e/e C C C De le e/ E C S urce C Surce C S urce Uer Secr Cmpan Pruc Pruc ne Tak Qual C C Surce/Tpe Delee/E Secr Delee/E Cmpan Delee/E Pruc Delee/E Pruc ne Delee/E Tak Delee/E C Delee/E C Surce/Tpe Che cn Secr Cmpane Pruc Prucn ne Tak C C Surce/Tpe Secr Cmpan Pruc Pruc ne Tak C C Surce/Tpe Fgure 2. cv agram he DBS
Clen Se New Secr JSF Page Secr JSF Page E Secr JSF Page Deal a Secr JSF Page Server Se Secr -ce : Srng -name : Srng -ecrpn : Srng Secr Cnrller -ecr : Secr + creae() +er() +e() +l() Secr Cnverer Secr Cnrller - ce : Srng -name : Srng -ecrpn : Srng -ecrl : Ineger Cmpan Cnrller -cmpan : Cmpan + creae() +er() +e() +l() Fgure3. Clen / Server cla agram. Cnclun The bgge avanage he qual c DBS prve a new plarm a a reurce repr. I prve a ramewrk r explanng an cmpung he qual c. re mpranl, he em cul be enhance ncrprae each he elemen manuacurng an prucn nrman em. The em egn evelpe er he bene nerng eren caegre qual relae c. The egn al er a lexbl n cng eren qual c aa. al, he evan beween cnrmance an nncnrmance c wll hw he pble ecreae he al qual c prucn em.
5. Reerence eng, R.T.; Tang, S.., an hme, S.., (2002) prce apprach n meaurng qual c cnrucn prjec: mel evelpmen, Cnrucn anagemen an Ecnmc, 20, pp 179-192. ve, P.E.D. an, H., (2000) Quanng he caue an c rewrk n cnrucn, Cnrucn anagemen an Ecnmc, 18, pp 479-490. Crb, P.B. (1979), Qual Free, NY., c Graw Hll.