How Successful Nonprofits Develop Their Future Leaders

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How Successful Nonprofits Develop Their Future Leaders July 20, 2015 2015 Summer Leadership Institute

The majority of you see room to improve your organization s leadership development capabilities All things considered, our organization is highly effective in developing a strong internal and external pipeline of leaders. Note: 74 individuals responded out of the 131 recipients of the diagnostic survey. The response rate to specific questions varies slightly due to respondents who answered N/A or did not complete the entire survey. Arc presentation draft 7.2.15 2

As adults, how do we develop? Reflecting on your own career, what experience has been most powerful in your growth as a leader? Arc presentation draft 7.2.15 3

The path to effective leadership development consists of five processes 1 2 3 4 5 Engage senior leaders Understand future needs Develop future leaders Hire leaders externally as needed Monitor and improve practices Build culture that supports development Arc presentation draft 7.2.15 4

Understanding future needs: Succession plans linked to future needs are not in place With respect to leadership development Note: 74 individuals responded out of the 131 recipients of the diagnostic survey. The response rate to specific questions varies slightly due to respondents who answered N/A or did not complete the entire survey. Arc presentation draft 7.2.15 5

Question for discussion: Future needs During the next 3-5 years, what leadership capabilities will your organization need to achieve your desired impact? -Consider your strategies and major initiatives -How might the skills needed in current leadership positions change? -Are you likely to add or remove any leadership positions? Arc presentation draft 7.2.15 6

DEMONSTRATED LOWER HIGHER POTENTIAL Performance and potential matrix tool LOWER DEMONSTRATED PERFORMANCE HIGHER Arc presentation draft 7.2.15 7

Question for discussion Place one of your direct reports on the performance-potential matrix - How have this person demonstrated both performance and potential? Arc presentation draft 7.2.15 8

Developing future leaders: In too many cases, we lack individual plans to guide development efforts With respect to leadership development Note: 74 individuals responded out of the 131 recipients of the diagnostic survey. The response rate to specific questions varies slightly due to respondents who answered N/A or did not complete the entire survey. Arc presentation draft 7.2.15 9

What the research shows about how adults develop 70/20/10 On the job Coaching & mentoring Formal training Source: Center for Creative Leadership Arc presentation draft 7.2.15 10

70/20/10 development plan template Development Plan Competency to develop Effective communication related to funding Experience-based assignment (70%) Develop and lead presentations to new volunteers ( by 7/2013) Provide quarterly funding update to Board Committee Who will you ask to help, and how? (20%) Alex Martin, current Volunteer Coordinator (shadow presentations) Susan Jay, Board Fundraising Chair Formal training & self-study (10%) View Intro to Effective Powerpoint webinar Building corporate relationships Identify and draft grant requests for 1-2 new corporate donors Sarah Wagner, Corporate Relations Manager (ask her to review workplan and drafts) Read the book: How to Ask Anyone for Any Amount for Any Purpose Source: Adapted from Developing Cause-Driven Leadership, Leadership Competency Development Guide, YUSA

DEMONSTRATED LOWER HIGHER POTENTIAL Performance and potential: Development challenges #4 #1 #3 LOWER DEMONSTRATED PERFORMANCE #2 HIGHER What are some typical development challenges for individuals in these quadrants? Arc presentation draft 7.2.15 12

Monitoring & improving: By not measuring leadership development progress we diminish its importance With respect to leadership development Note: 74 individuals responded out of the 131 recipients of the diagnostic survey. The response rate to specific questions varies slightly due to respondents who answered N/A or did not complete the entire survey. Arc presentation draft 7.2.15 13

Goals: The ROI of leadership development is about achieving more mission with existing resources Leadership Development Goals S-T: Process and behavior measures: - % with development plans - % review discussions completed L-T: Organization efficiency and effectiveness - % promotes filling open positions - Retention of high performers - Outcomes/employee Arc presentation draft 7.2.15 14

Final remarks: Roles of various stakeholders CEOs: CEO drives and makes it part of everyday processes - Annual goal setting for direct reports: developing others and themselves - Part of regular feedback discussions - Organizational goals and reporting - Annual planning and board discussions Senior leaders: primary responsibility for making this happen; they identify and develop most of the future talent! Boards (and funders): - Hold CEOs and team accountable - Ensure they have the resources Arc presentation draft 7.2.15 15

You can find our nonprofit leadership development toolkit on bridgespan.org We ve created videos and article on the key tools Understanding Future Leadership Needs Performance Potential Matrix 70/20/10 Development Approach Our diagnostic tool helps assess your current strengths and weaknesses. Individual version is accessible on our website A team version is available for use upon request Arc presentation draft 7.2.15 16

Updates on our leadership development work will be available via our newsletters. To sign up, visit: www.bridgespan.org/subscriptions If you have any additional questions, feel free to contact Kirk.kramer@Bridgespan.org Collaborating with leaders to accelerate breakthrough social impact Arc presentation draft 7.2.15 17

Engaging senior leaders: Engagement without accountability reduces effectiveness With respect to leadership development Note: 74 individuals responded out of the 131 recipients of the diagnostic survey. The response rate to specific questions varies slightly due to respondents who answered N/A or did not complete the entire survey. Arc presentation draft 7.2.15 18

Hiring externally: This is an area of relative strength With respect to leadership development Note: 74 individuals responded out of the 131 recipients of the diagnostic survey. The response rate to specific questions varies slightly due to respondents who answered N/A or did not complete the entire survey. Arc presentation draft 7.2.15 19