UnitedHealthcare/Oxford 1 : HMO Freedom



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This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at www.oxhp.com or by calling the Member Service number listed on the back of your ID card. Important Questions Answers Why This Matters: What is the overall deductible? Are there other deductibles for specific services? Is there an out-of-pocket limit on my expenses? What is not included in the out-of pocket limit? Is there an overall annual limit on what the plan pays? Does this plan use a network of providers? Do I need a referral to see a specialist? Are there services this plan doesn t cover? Network: $200 Individual/$400 Family Per Calendar Year. Does not apply to prescription drugs, and services listed below with Copays and No Charge". No, there are no other deductibles. Yes, Network: $2,000 Individual/$4,000 Family Premium, balance-billed charges, pharmacy, health care this plan doesn t cover and penalties for failure to obtain pre-authorization for services. No. This policy has no overall annual limit on the amount it will pay each year. Yes, this plan uses network providers. If you use a non-network provider your cost may be more. For a list of network providers, see www.oxhp.com or call 1-800-444-6222. Yes. Written approval is required to see a specialist. Yes. You must pay all the costs up to the deductible amount before this health insurance plan begins to pay for covered services you use. Check your policy to see when the deductible starts over (usually, but not always, January 1st). See the chart starting on page 2 for how much you pay for covered services after you meet the deductible. Because you don t have to meet deductibles for specific services, this plan starts to cover costs sooner. The out-of-pocket limit is the most you could pay during a policy period for your share of the cost of covered services. This limit helps you plan for health care expenses. Even though you pay these expenses, they don t count toward the out-ofpocket limit. So, a longer list of expenses means you have less coverage. The chart starting on page 2 describes any limits on what the insurer will pay for specific covered services, such as office visits. If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered services. Plans use the terms innetwork, preferred, or participating to refer to providers in their network. This plan will pay some or all of the costs to see a specialist but only if you have the plan s permission before you see the specialist for covered services. Some of the services this plan doesn t cover are listed under Services Your Plan Does NOT Cover. See your policy or plan document for additional information about excluded services. 1Oxford HMO products are underwritten by Oxford Health Plans (NY), Inc., Oxford Health Plans (NJ), Inc. and Oxford Health Plans (CT), Inc. Oxford insurance products are underwritten by Oxford Health Insurance, Inc. Administrative services provided by Oxford Health Plans LLC. 1 of 8

Common Medical Event If you visit a health care provider s office or clinic If you have a test Copayments (copays) are fixed dollar amounts (for example, $15) you pay for covered health care, usually when you receive the service. Coinsurance (co-ins) is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan s allowed amount for an overnight hospital stay is $1,000, your coinsurance payment of 20% would be $200. This may change if you haven t met your deductible. The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference. For example, if an out-of-network hospital charges $1,500 for an overnight stay and the allowed amount is $1,000, you may have to pay the $500 difference. (This is called balance billing.) This plan may encourage you to use participating providers by charging you lower deductibles, copayments and coinsurance amounts. Services You May Need Primary care visit to treat an injury or illness Your Cost If You Use A Non-Network Network Provider Provider $20 copay per visit Specialist visit $30 copay per visit Other practitioner office visit $30 copay per visit for Manipulative (Spinal) Services Preventive care/screening/immunization No Charge Diagnostic test (x-ray, blood work) No charge ---none--- Imaging (CT/PET scans, MRIs) 10% co-ins after ded Limitations & Exceptions If you receive services in addition to office visit, additional copays, deductibles, or coins may apply. If you receive services in addition to office visit, additional copays, deductibles, or coins may apply. Limited to 30 visits per Calendar Year. Pre-Authorization required or benefit reduces to 50% of If you receive services in addition to office visit, additional copays, deductibles, or co-ins may apply. Includes preventive health services specified in the health care reform law. Pre-Authorization required or benefit reduces to 50% of 2 of 8

Common Medical Event If you need drugs to treat your illness or condition More information about prescription drug coverage is available at www.caremark.com. If you have outpatient surgery If you need immediate medical attention If you have a hospital stay Services You May Need Tier 1 - Your Lowest-Cost Option Tier 2 - Your Mid-Range Cost Option Tier 3 - Your Highest-Cost Option Tier 4 - Additional High-Cost Options Facility fee (e.g., ambulatory surgery center) Your Cost If You Use A Network Provider Retail: $5 copay Mail-Order: $10 copay Retail: $20 copay Mail-Order: $50 copay Retail: $55 copay Mail-Order: $75 copay Not Applicable Non-Network Provider Not Applicable 10% co-ins after ded Physician/surgeon fees 10% co-ins after ded ---none--- Emergency room services $75 copay per visit $75 copay per visit ---none--- Limitations & Exceptions 1. Erectile Dysfunction Drugs 8 pills per 30 days or 24 pills per 90 days 2. See separate PDF for NYU s Prior Authorization List Pre-Authorization required or benefit reduces to 50% of Emergency medical transportation No Charge No charge ---none--- If you receive services in addition to urgent Urgent care $30 copay per visit care, additional copays, deductibles or coins may apply. Facility fee (e.g., hospital room) 10% co-ins after ded Pre-Authorization required or benefit reduces to 50% of Physician/surgeon fee 10% co-ins after ded ---none--- 3 of 8

Common Medical Event If you have mental health, behavioral health, or substance abuse needs If you are pregnant If you need help recovering or have other special health needs Services You May Need Mental/Behavioral health outpatient services Mental/Behavioral health inpatient services Substance use disorder outpatient services Substance use disorder inpatient services Prenatal and postnatal care Delivery and all inpatient services Your Cost If You Use A Non- Network Network Provider Provider $20 copay per visit 10% co-ins after ded $20 copay per visit 10% co-ins after ded $20 copay per initial visit 10% co-ins after ded Home health care $30 copay per visit Rehabilitation services Habilitative services $30 copay per outpatient visit $30 copay per outpatient visit Skilled nursing care 10% co-ins after ded Durable medical equipment Limitations & Exceptions Additional copays, deductibles or co-ins may apply. Routine pre-natal care is covered at No Charge. Limited to 200 visits per Calendar Year. Pre-Authorization required or benefit reduces to 50% of Limited to 60 visits per Calendar Year, combined with Habilitative. Pre-Authorization required or benefit reduces to 50% of Services provided under and limits are combined with Rehabilitation Services above. Limited to 30 days per Calendar Year. Pre-Authorization required or benefit reduces to 50% of No Charge Pre-Authorization required for items over $500. Hospice service 10% co-ins after ded 4 of 8

Common Medical Event If your child needs dental or eye care Services you may need Your cost if you use a Non-Network Network Provider Provider Limitations & Exceptions Eye exam No Coverage for Eye Exam. Glasses No Coverage for Glasses. Dental check-up No Coverage for Dental check-up. Excluded Services & Other Covered Services: Services Your Plan Does NOT Cover (This isn t a complete list. Check your policy or plan document for other excluded services.) Acupuncture Long-term care Routine eye care (adult/child) Cosmetic surgery Non-emergency care when traveling outside Routine foot care Dental care (adult/child) the U.S. Weight loss programs Glasses Private-duty nursing Other Covered Services (This isn t a complete list. Check your policy or plan document for other covered services and your costs for these services.) Bariatric surgery - limitations may apply Hearing aids - limitations may apply Infertility treatment - limitations may apply 5 of 8

Your Rights to Continue Coverage: If you lose coverage under the plan, then, depending upon the circumstances, Federal and State laws may provide protections that allow you to keep health coverage. Any such rights may be limited in duration and will require you to pay a premium, which may be significantly higher than the premium you pay while covered under the plan. Other limitations on your rights to continue coverage may also apply. For more information on your rights to continue coverage, contact the plan at 1-866-747-1019. You may also contact your state insurance department, the U.S. Department of Labor, Employee Benefits Security Administration at 1-866-444-3272 or visit www.dol.gov/ebsa, or the U.S. Department of Health and Human Services at 1-877-267-2323 x61565 or visit www.cciio.cms.gov. Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact your human resource department or the Employee Benefits Security Administration at 1-866-444-3272 or visit www.dol.gov/ebsa/healthreform or New York Department of Financial Services at 1-800-342-3736 or visit http://www.dfs.ny.gov/index.html. Additionally, a consumer assistance program may help you file your appeal. Contact Community Service Society of New York, Community Health Advocates at 1-888-614-5400 or visit http://www.communityhealthadvocates.org/. A list of states with Consumer Assistance Programs is available at www.dol.gov/ebsa/healthreform and http://cciio.cms.gov/programs/consumer/capgrants/index.html. Does this Coverage Provide Minimum Essential Coverage? The Affordable Care Act requires most people to have health care coverage that qualifies as minimum essential coverage. This plan or policy does provide minimum essential coverage. Does this Coverage Meet the Minimum Value Standard? The Affordable Care Act establishes a minimum value standard of benefits of a health plan. The minimum value standard is 60% (actuarial value). This health coverage does meet the minimum value standard for the benefits it provides. Para obtener asistencia en español, llame al número de teléfono en su tarjeta de identificación 若 需 要 中 文 协 助, 请 拨 打 您 会 员 卡 上 的 电 话 号 码 Dine k'ehji shich'i' hadoodzih ninizingo, bee neehozin biniiye nanitinigii number bikaa'igii bich'i' hodiilnih Para sa tulong sa Tagalog, tawagan ang numero sa iyong ID card. To see examples of how this plan might cover costs for a sample medical situation, see the next page 6 of 8

About these Coverage Examples: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if they are covered under different plans. This is not a cost estimator. Don t use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. See the next page for important information about these examples. Having a baby (normal delivery) Amount owed to providers: $7,540 Plan Pays $6,700 Patient Pays $840 Sample care costs: Hospital charges (mother) $2,700 Routine obstetric care $2,100 Hospital charges (baby) $900 Anesthesia $900 Laboratory tests $500 Prescriptions $200 Radiology $200 Vaccines, other preventive $40 Total $7,540 Patient pays: Deductibles $200 Co-pays $30 Co-insurance $460 Limits or exclusions $150 Total $840 Managing type 2 diabetes (routine maintenance of a well-controlled condition) Amount owed to providers: $5,400 Plan Pays $4,720 Patient Pays $680 Sample care costs: Prescriptions $2,900 Medical Equipment and Supplies $1,300 Office Visits and Procedures $700 Education $300 Laboratory tests $100 Vaccines, other preventive $100 Total $5,400 Patient pays: Deductibles $200 Co-pays $400 Co-insurance $0 Limits or exclusions $80 Total $680 7 of 8

Coverage Examples Questions and answers about the Coverage Examples: What are some of the assumptions behind the Coverage Examples? Costs don't include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services (HHS), and aren't specific to a particular geographic area or health plan. The patient's condition was not an excluded or preexisting condition. All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the examples. The patient received all care from innetwork providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? For each treatment situation, the Coverage Example helps you see how deductibles, copayments, and coinsurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn't covered or payment is limited. Does the Coverage Example predict my own care needs? X No. Treatments shown are just examples. The care you would receive for this condition could be different, based on your doctor's advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? X No. Coverage Examples are not cost estimators. You can't use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Can I use Coverage Examples to compare plans? Yes. When you look at the Summary of Benefits and Coverage for other plans, you'll find the same Coverage Examples. When you compare plans, check the Patient Pays box in each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you'll pay in out-of-pocket costs, such as copayments, deductibles, and coinsurance. You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs), or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. 8 of 8