HOUSING DISCRIMINATION Get The Facts



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Tom Horne Arizona Attorney General Always remain alert and prepared to protect you and your family Arizona Attorney General s Office 1275 West Washington Street Phoenix, Arizona 85007 602.542.5025 HOUSING DISCRIMINATION Get The Facts 400 West Congress South Building Suite 315 Tucson, Arizona 85701 520.628.6504 Outside the Phoenix or Tucson metro area 800.352.8431 www.azag.gov

Message from Attorney General Tom Horne 2 In 1963, I marched with thousands of people on Washington, D.C. to hear Martin Luther King give his transformational I have a dream speech in which he said all people should be judged by the content of their character. I am passionate about holding to that standard, and nowhere is doing that more important than when people are looking for a place to live. Housing discrimination is particularly serious because our nation was founded on the ideals of individual freedoms, and one of the most fundamental freedoms in a democracy is the freedom to move about and live where you choose. Whether that choice involves transferring from one city to another, or just moving across the street, a person s ethnicity, family situation or disability should never be a barrier to selecting a home, apartment, or any other kind of dwelling. This guide to fair housing is designed to help you if you believe you have been subjected to unfair housing practices. If you need more information, please contact the Attorney General s Community Services Program at 602-542-2123 or the Civil Rights Division at 602-542-5263. Thank you, 3 Tom Horne Arizona Attorney General

Fair Housing Act In Arizona, everyone has a right to fair housing Arizona law protects your right to have a place to live and makes it unlawful for any person to discriminate in connection with housing because of an individual s race, color, religion, sex, national origin, familial status or physical or mental disability. Under the Fair Housing Act it is against the law to engage in the following activities if done on the basis of a person s race, color, national origin, religion, sex, familial status or physical or mental disability: Tell you housing is unavailable when it actually is available. Only show you apartments or homes in certain neighborhoods. Set terms, conditions or privileges for sale or rental of a dwelling that are different from other customers. Mobile Home Park Provide housing services or facilities that are different from other Discrimination can be obvious and Owners and Operators customers. easily recognized, but many times it Real Estate Firms is subtle or apologetic. When people Advertise housing to preferred groups of people only. discriminate against a person, they Leasing Agents Refuse to provide you with information regarding mortgage 4 sometimes: Lenders and Bankers loans, deny you a mortgage loan for which you qualify, or impose 5 Ask questions that belittle you. Mortgage Brokers different terms and conditions on a mortgage loan. Imply that they cannot help you. Title Companies Deny you property insurance. Appraisers Conduct property appraisals in a discriminatory manner. Refuse to give you services that they appear to give others. Suggest that you work with someone else or seek housing elsewhere. Housing providers and professionals include: Home Builders Apartment Owners and Management Companies Mobile Home Dealers Title and Home Insurance Providers Home Owners Associations Refuse to make reasonable accommodations or modifications for a person with a disability if the accommodation or modification is necessary to afford such person an equal opportunity to use and enjoy a dwelling. Examples include accommodations for assistive aides or animals, accessible parking and minor physical modifications to existing properties. The Equal Housing Opportunity logo is displayed by Housing Professionals who have committed to equal treatment of everyone. Look for realtors or properties that display this logo: Fail to design and construct multi-family housing in an accessible manner (applies to housing constructed after 1991). Harass, coerce, intimidate or interfere with anyone exercising or assisting someone else with exercising their fair housing rights. Refuse to rent to you or to sell you housing if a realtor is involved in the transaction.

Fair Housing Act Disability Additional Protections Familial Status Transactions not covered under the Fair Housing Act: Sale or rental of single family houses The law also protects People with physical, that are not sold or rented through families with children mental or developmental a real estate broker or through under 18. This category disabilities, as well as discriminatory advertising. An owner includes pregnant people who have HIV/ has the right to sell or rent directly to women, people arranging AIDS-related illnesses or whomever he or she wants, as long for an adoption and who are recovering from as the owner does not run an ad or any person who has alcohol or substance make other discriminatory statements permanent or occasional abuse, receive additional that violate the Fair Housing Act (such custody of children protections under as stating that the neighborhood has under 18, such as foster the Fair Housing Act. a certain racial makeup) and does parents or grandparents. Housing providers not own more than three single family 6 Housing facilities or 7 homes. and professionals should communicate with disabled persons to determine the most appropriate and reasonable accommodation for them. Persons with disabilities also have the right to make improvements to rented homes at their own expense if the work is necessary for them to live there, as long as they return the property to its original condition when it is vacated. communities specifically designated for persons over age 55 and seniors 62 years of age and over are exempt from this requirement. The owners or management of a housing community or facility designated for use by seniors may legally exclude families with children. Rental of apartments or rooms in a building containing no more than four units, if one unit is inhabited by the building s owner. Housing transactions by nonprofit religious organizations (that give preference to persons of the same religion) or private clubs.

If you believe you are a victim of housing discrimination, you can file a complaint at: Arizona Attorney General s Office Civil Rights Division www.azag.gov Phoenix Tucson 1275 W. Washington Street 400 W. Congress, Suite S-215 Phoenix, Arizona 85007 Tucson, Arizona 85701 602-542-5263 520-628-6500 877-491-5742 (toll free) 877-491-5740 (toll free) 02-542-5002 (TDD) 520-628-6872 (TDD) 877-624-8090 (toll free TDD) 877-881-7552 (toll free TDD) Other Resources for Fair Housing Education and Training Arizona Department of Housing 1110 W. Washington, Suite 310 Phoenix, AZ 85007 www.housingaz.com 602-771-1000 Arizona Center for Disability Law 5025 E. Washington Street, Suite 202 Phoenix, AZ 85034 602-274-6287 www.acdl.com The Civil Rights Division investigates and resolves housing discrimination Arizona Fair Housing Center 8 complaints. It also mediates and conciliates complaints and 615 N. 5th Ave. 9 can bring legal action on an individual s behalf if no solution can be Phoenix, AZ 85003 found prior to litigation being initiated. Most housing discrimination 602-548-1599 charges filed with the Attorney General s Office are considered to be www.azfairhousing.net dual-filed with the United States Department of Housing and Urban Arizona Multihousing Development (HUD). There is no cost to file a housing discrimination Association complaint with the Civil Rights Division or HUD. Fair housing 5110 N. 44th St., Suite L160 complaints must be filed within one year after the discriminatory act(s). Phoenix, AZ 85018 1-800-326-6403 The Attorney General s Office works in collaboration with other 602-296-6200 agencies and organizations to educate and train real estate www.azama.org professionals, housing providers and consumers. Southwest Fair Housing Council 2030 E. Broadway, Suite 101 Tucson, AZ 85719 520-798-1568 1-888-624-4611

10 Arizona Department of Real Estate 2910 N. 44th Street Phoenix, AZ 85018 602-771-7799 www.azre.gov City of Phoenix Equal Opportunity Department 251 W. Washington, 7th Floor Phoenix, AZ 85003 602-262-7716, 602-534-1557 (TTY) www.phoenix.gov/eod U.S. Department of Housing and Urban Development 600 Harrison Street, 3rd Floor San Francisco, CA 94107-1387 415-489-6524 1-800-347-3739 415-436-6564 (TTY) www.hud.gov 11 Acknowledgements We want to acknowledge the contributions of many individuals and groups from throughout Arizona who served on the Arizona Fair Housing Initiative Steering Committee and helped make this publication possible. Funds for this publication were provided by the U. S. Department of Housing and Urban Development. The material in this brochure is not copyrighted. Organizations are encouraged to reprint this booklet or excerpts and do not need to contact the Attorney General s Office for permission.

Community Services Initiatives For more information, contact: Other publications available from the Arizona Attorney General s Office include: