Social Media Analytics Market by Type, Applications, Vertical, Region - Global Forecast to 2020



Similar documents
CRM Analytics Market by Type - Global Forecast to 2019

Brochure More information from

Business Analytics Market by Software, by Deployment Type, by End User, by Vertical, and by Geography - Global Forecast to 2019

The cloud analytics report is expected to help the market leaders/new entrants in this market in the following ways:

The enterprise data management report will help the market leaders/new entrants in this market in the following ways -

Brochure More information from

Big Data as a Service Market by Type of Solutions (Hadoop as a Service, Data as a Service, Data Analytics as a Service) - Global Forecast to 2020

Brochure More information from

Multichannel Campaign Management Market by Software, by Service, by End Users, Vertical and Region - Market Forecasts and Analysis ( )

Brochure More information from

Streaming Analytics Market by Verticals - Worldwide Market Forecast & Analysis ( )

Supply Chain Analytics Market by Solution - Worldwide Forecast and Analysis to 2019

Marketing Analytics Software Market by Application, by Deployment - Global Forecast to 2019

The growing demand for a centralized system for the management of academic processes is expected to drive the cloud computing in education market

Brochure More information from

Enterprise Mobility Management Market by Solution, by Services - Global Forecast to 2019

Brochure More information from

Brochure More information from

Cloud Managed Services Market by Services, by Deployment Type, by Organization Size, by Verticals, & by Regions - Global Forecast

Encryption Market by Deployment Type, Industry Vertical, and Region - Global Forecast to 2020

Event Management Software Market by Component, Software, Service, Deployment Mode, Organization size, Verticals, and Region - Global Forecast to 2020

Identity and Access Management Market by Deployments, by Components, by Organization Size - Global Forecast to 2019

1. Market Penetration: Comprehensive information on products and solutions offered by the top 10 players in the NAC market

Internet of Things (IoT) Analytics Market by Application Platform, Solutions, Deployment, Process, Regions - Global Forecast to 2020

Middle East Cloud Infrastructure Services Market by Services, by Deployment, by Countries - Forecasts and Analysis ( )

Big data tools and analytics are increasingly contributing to the increasing popularity of MOOC.

WAN Optimization Market by Solutions, by Services, by Deployment Type, by Verticals, by End Users, by Regions - Global Trends and Forecast

Customer Relationship Management (CRM) Analytics Global Market Analysis - Forecast ( )

Internet of Things (IoT) in Manufacturing Market by Software, Application, Platform, Service, & by Vertical - Global Forecast to 2020

Sales Performance Management Market by Solution, by Services - Global Forecast to 2020

Brochure More information from

Cloud Based Contact Center Market by Solution, & by Application Worldwide Forecasts and Analysis ( )

Project Portfolio Management Software Market by Platform, by Business Solutions, by Deployment Mode & by Regions - Global Forecast to 2019

Server Storage Area Network (SAN) Market by Solution, Service, Type, End User, and Region - Global Forecast to 2020

Master Data Management Market by Application, by Service Type, by Deployment, by User Type, by Industry, by Region - Global Forecast to 2020

Data Center Security Market by Solution, by Services, by Data Center Types and by Region - Global Forecast to 2020

Data Center Colocation Market by Solution Types, by End Users, by Verticals, by Region - Worldwide Market Forecast and Analysis ( )

"Increasing demand for intelligent cities and IoT devices is expected to drive the Internet of Things (IoT) in smart cities market"

Mobile Unified Communications and Collaboration Market by Solutions, & by Deployment Type - Global Forecast to 2019

Africa Cyber Security Market by Solution, by Service, by Verticals, by Country - Global forecast to 2020

Internet of Things (IoT) in Energy Market by Systems & Solutions, by Application, by Services & by Regions - Global Forecast to 2020

Brochure More information from

Digital Security Control Market by Hardware, by Software, Service, Application, and Geography -Global forecast to 2020

Cyber Security Market by Solution - Global Forecast to 2020

Public/Private Cloud Storage Market by Solution & by Software - Worldwide Forecasts & Analysis ( )

Global Marketing Automation Software Market

Global Learning Management System Market Analysis - Forecast ( )

Global Social Media Analytics Market By Components, Data Sources, Users - Market Forecasts and Analysis ( )

The research report covers the complete Cloud service brokerage market categorized into following submarkets:

- BFSI: NCCM helps in detecting security breaches, failed transactions, and assists in auditing and policies compliance.

Phone: Fax:

Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, And Forecast,

Platform as a Service (PaaS) (Public, Private and Hybrid Cloud) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast

1. Economic factors: Positive global market for IDS/IPS security solutions and services.

Global Learning Management System (LMS) Market Analysis & Trends - Industry Forecast to 2020

Intermodal Freight Transportation Market by Solutions, & by Services Worldwide Forecast & Analysis ( )

Brochure More information from

Cloud Infrastructure Testing and Cloud-based Application Performance Monitoring Market

Desktop Virtualization Market The Future Of Corporate Infrastructure Market Penetration And Stakeholder Analysis ( )

Intelligent Flow Meter Market by type, by Technology, by Application and Geography - Global Trends & Forecasts

Global Marketing Automation Software Market

Global Physical Security Information Management Market Assessment

Global Predictive Analytics Market: Research Report

Application Performance Management (APM) Market - Trends and Forecasts ( )

Big Data Market - Global Scenario, Trends, Industry Analysis, Size, Share And Forecast,

Global Learning Analytics Market: Research Report

- The report provides information regarding key drivers, restraints and opportunities with impact analysis.

Key players in the market include Oracle, Sage, Netsuite Inc., IBM Corp., Microsoft Corp., SAP, Infor, Totvs, Unit4 and Syspro among others.

Global ERP System Integration and Consulting Market

Analysis of the Global Enterprise Firewall Market

Brochure More information from

Global Cloud Analytics Market

Video Conferencing Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast

Patient Flow Management Solutions Market by Type, Product, Component & Delivery Mode - Trends & Global Forecasts to 2019

Global Change and Configuration Management Software Market

Enterprise Content Management Market in the EMEA Region

Global Talent Management Software Market

Equipment Finance Market in the US

Global Client Virtualization Software Market

Global Big Data Analytics Market

Global Big Data Storage and Server Market

Transcription:

Brochure More information from http://www.researchandmarkets.com/reports/3617252/ Social Media Analytics Market by Type, Applications, Vertical, Region - Global Forecast to 2020 Description: "Social Media Analytics Market by Type, Applications (Customer Segmentation & Targeting, Multichannel Campaign Management, Competitor Benchmarking, Customer Behavioral Analysis, & Marketing Measurement), Vertical, Region - Global Forecast to 2020" Massive surge in structured and unstructured social data is driving the growth MarketsandMarkets estimates the global social media analytics market to grow from USD 1.60 billion in 2015 to USD 5.40 billion by 2020, at a Compound Annual Growth Rate of 27.6%. The social media analytics market is growing rapidly because of the transition from traditional Business Intelligence (BI) techniques to advanced analytics techniques and the massive surge in the number of social media users. North America is expected to hold the largest market share The North American region is expected to continue being the largest revenue generating region for social media analytics vendors for the next five years, followed by Europe. This is mainly because of the presence of various developed economies such as Canada and the U.S. and because of the high focus on innovations through research and development and technology. The high penetration of social media analytics in multiple verticals such as manufacturing, healthcare, transportation, and logistics is driving the growth of this market in the region. The study validates the market size of segments and subsegments through secondary research and in-depth primary interviews. Various industry leaders in Tier 1, Tier 2, and Tier 3 companies were contacted for primary interviews. The in-depth interviews were conducted with CEOs, marketing directors, other innovation and technology directors, and executives from various key organizations operating in the social media analytics marketplace. - By Company type Tier 1-30%, Tier 2-40%, Tier 3-30% - By Designation C-Level 72%, Director Level- 14%. Others- 14% - By Region North America- 57%, Europe-14%, Asia-Pacific- 29% The report includes the study of key players offering social media analytics solutions and services: Oracle Corporation (U.S.), SAS Institute (U.S.), IBM Corporation (U.S.), SAP SE (Germany), Tableau Software (U.S.), GoodData (U.S.), NetBase Solutions (U.S.), Salesforce.com (U.S.), Adobe Systems (U.S.), and Hootsuite Media (U.S.). Furthermore, the report also includes in-depth competitive analysis of the key players in the social media analytics market, with their company profiles, SWOT analysis, recent developments, and key market strategies. The report will help the market leaders or new entrants in this market in the following ways: 1. This report segments the market into various subsegments, covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and the subsegments. The market numbers are further split across different end users and regions. 2. This report will help in the better understanding of the competitors and gain more insights to better one s position in the market. There is a separate section on competitive landscape, which includes competitor ecosystem, mergers and acquisitions, integrations and expansions, and collaborations of various market vendors. Besides, there are company profiles of ten players in this market. In this section, market internals are provided that can put one ahead of the competitors. 3. The report also helps in understanding the overall growth of the market. It provides information on key market drivers, restraints, challenges, and opportunities. Contents: 1 Introduction

1.1 Objectives of the Study 1.2 Market Definition 1.3 Market Scope 1.3.1 Markets Covered 1.3.2 Years Considered in the Report 1.4 Currency 1.5 Limitations 1.6 Stakeholders 2 Research Methodology 2.1 Research Data 2.1.1 Secondary Data 2.1.1.1 Key Data From Secondary Sources 2.1.2 Primary Data 2.1.2.1 Key Data From Primary Sources 2.1.2.2 Key Industry Insights 2.1.2.3 Breakdown of Primary Interviews 2.2 Market Size Estimation 2.2.1 Bottom-Up Approach 2.2.2 Top-Down Approach 2.3 Market Breakdown and Data Triangulation 2.4 Research Assumptions 3 Executive Summary 4 Premium Insights 4.1 Attractive Market Opportunities in the Social Media Analytics Market 4.2 Social Media Analytics Market: Market Share Across Various Regions 4.3 Social Media Analytics Market, By Vertical and Region 4.4 Life Cycle Analysis, By Region, 2015 5 Market Overview 5.1 Introduction 5.2 Market Segmentation 5.2.1 By Type 5.2.2 By Service 5.2.3 By Application 5.2.4 By Deployment Model 5.2.5 By Organization Size 5.2.6 By Vertical 5.2.7 By Region 5.3 Market Dynamics 5.3.1 Drivers 5.3.1.1 Growing Number of Users On Social Media Platforms 5.3.1.2 Increased Focus On Market and Competitive Intelligence 5.3.1.3 Increased Spending Over Analytics 5.3.2 Restraints 5.3.2.1 Complex Analytical Workflow 5.3.3 Opportunities 5.3.3.1 Increasing Cloud Adoption Trends 5.3.3.2 High Adoption Rate in Smes 5.3.4 Challenges 5.3.4.1 Lack of Transformation From Legacy Architecture 5.3.4.2 Lack of Skilled Expertise 6 Industry Trends 6.1 Introduction 6.2 Value Chain Analysis 6.3 Porter S Five Forces Analysis 6.3.1 Threat of New Entrants 6.3.2 Threat From Substitutes 6.3.3 Bargaining Power of Suppliers 6.3.4 Bargaining Power of Buyers

6.3.5 Intensity of Competitive Rivalry 6.4 Strategic Benchmarking 6.4.1 Strategic Benchmarking: Product Development, and Enhancement 6.4.2 Strategic Benchmarking: Mergers, Acquisitions, and Strategic Agreements 7 Social Media Analytics Market Analysis, By Type 7.1 Introduction 7.2 Solution 7.3 Service 7.3.1 Support and Maintenance 7.3.2 Consulting Service 7.3.3 Training and Education 8 Social Media Analytics Market Analysis, By Application 8.1 Introduction 8.2 Customer Segmentation and Targeting 8.3 Multichannel Campaign Management 8.4 Competitor Benchmarking 8.5 Customer Behavioral Analysis 8.6 Marketing Measurement 8.7 Other Applications 9 Social Media Analytics Market Analysis, By Deployment Model 9.1 Introduction 9.2 On-Premise 9.3 On-Demand/Cloud 10 Social Media Analytics Market Analysis, By Organization Size 10.1 Introduction 10.2 Small and Medium Enterprises (Smes) 10.3 Large Enterprises 11 Social Media Analytics Market Analysis, By Vertical 11.1 Introduction 11.2 Banking, Financial Services and Insurance (Bfsi) 11.3 Telecommunications and It 11.4 Retail 11.5 Healthcare and Life Sciences 11.6 Government 11.7 Heavy Engineering 11.8 Media and Entertainment 11.9 Utilities 11.10 Transportation and Logistics 11.11 Travel and Hospitality 11.12 Others 12 Geographic Analysis 12.1 Introduction 12.2 North America 12.3 Europe 12.4 Asia-Pacific (Apac) 12.5 Middle East & Africa 12.6 Latin America 13 Competitive Landscape 13.1 Overview 13.2 Competitive Situation and Trends 13.2.1 New Product Launches and Enhancements 13.2.2 Agreements, Partnerships, Collaborations, and Joint Ventures 13.2.3 Mergers and Acquisitions 13.2.4 Integration and Expansion 14 Company Profiles

(Business Overview, Products & Services, Key Insights, Recent Developments, Swot Analysis, Mnm View)* 14.1 Introduction 14.2 Oracle Corporation 14.3 Ibm Corporation 14.4 Salesforce.Com Inc. 14.5 Adobe Systems, Inc. 14.6 Sas Institute 14.7 Crimson Hexagon 14.8 Sap Se 14.9 Tableau Software 14.10 Gooddata 14.11 Netbase Solutions, Inc. 14.12 Hootsuite Media, Inc. *Details On Business Overview, Products & Services, Key Insights, Recent Developments, Swot Analysis, Mnm View Might Not be Captured in Case of Unlisted Companies. 15 Key Innovators 15.1 Sysomos, Inc. 15.2 Tracx 15.3 Attensity 15.4 Brandwatch 16 Appendix 16.1 Discussion Guide 16.2 Introducing Rt: Real-Time Market Intelligence 16.3 Available Customization 16.4 Related Reports List of Tables: Table 1 Social Media Analytics Market Size and Growth,2013-2020, (USD Million, Y-O-Y %) Table 2 Social Media Analytics Market Size, By Type, 2013-2020 Table 3 Solution: Social Media Analytics Market Size, By Region,2013-2020 Table 4 Service: Social Media Analytics Market Size, 2013-2020 Table 5 Support and Maintenance: Social Media Analytics Market Size,By Region, 2013-2020 Table 6 Consulting Service: Social Media Analytics Market Size, By Region, 2013-2020 Table 7 Training and Education: Social Media Analytics Market Size, By Region, 2013-2020 Table 8 Social Media Analytics Market Size, By Application,2013-2020 Table 9 Customer Segmentation and Targeting: Social Media Analytics Market Size, By Region, 2013-2020 Table 10 Multichannel Campaign Management: Social Media Analytics Market Size, By Region, 2013-2020 Table 11 Competitor Benchmarking: Social Media Analytics Market Size,By Region, 2013-2020 Table 12 Customer Behavioral Analysis: Social Media Analytics Market Size, By Region, 2013-2020 (USD Million) Table 13 Marketing Measurement: Social Media Analytics Market Size,By Region, 2013-2020 Table 14 Other Applications: Social Media Analytics Market Size, By Region, 2013-2020 Table 15 Social Media Analytics Market Size, By Deployment Model,2013-2020 Table 16 On-Premise: Social Media Analytics Market Size, By Region,2013-2020 Table 17 On-Demand: Social Media Analytics Market Size, By Region,2013-2020 Table 18 Social Media Analytics Market Size, By Organization Size,2013-2020 Table 19 Smes: Social Media Analytics Market Size, By Region, 2013-2020 Table 20 Large Enterprises: Social Media Analytics Market Size,By Region, 2013-2020 Table 21 Social Media Analytics Market Size, By Vertical,2013-2020 Table 22 Banking Financial Services and Insurance: Social Media Analytics Market Size, By Type, 2013-2020 Table 23 Banking Financial Services and Insurance: Social Media Analytics Market Size, By Service, 2013-2020 Table 24 Banking Financial Services and Insurance: Social Media Analytics Market Size, By Deployment Model, 2013-2020 Table 25 Telecommunications and It: Social Media Analytics Market Size, By Type, 2013-2020 Table 26 Telecommunications and It: Social Media Analytics Market Size,By Service, 2013-2020 Table 27 Telecommunications and It: Social Media Analytics Market Size,By Deployemnt Model, 2013-2020

Table 28 Retail: Social Media Analytics Market Size, By Region,2013-2020 Table 29 Retail: Social Media Analytics Market Size, By Service,2013-2020 Table 30 Retail: Social Media Analytics Market Size, By Deployment Model,2013-2020 Table 31 Healthcare and Life Sciences: Social Media Analytics Market Size, By Type, 2013-2020 Table 32 Healthcare and Life Sciences: Social Media Analytics Market Size,By Service, 2013-2020 Table 33 Healthcare and Life Sciences: Social Media Analytics Market Size,By Deployment Model, 2013-2020 Table 34 Government: Social Media Analytics Market Size, By Type,2013-2020 Table 35 Government: Social Media Analytics Market Size, By Service,2013-2020 Table 36 Government: Social Media Analytics Market Size, By Deployment Model, 2013-2020 Table 37 Heavy Engineering: Social Media Analytics Market Size, By Type, 2013-2020 Table 38 Heavy Engineering: Social Media Analytics Market Size, By Service, 2013-2020 Table 39 Heavy Engineering: Social Media Analytics Market Size, By Deployment Model, 2013-2020 (USD Million) Table 40 Media and Entertainment: Social Media Analytics Market Size, By Type, 2013-2020 Table 41 Media and Entertainment: Social Media Analytics Market Size,By Service, 2013-2020 Table 42 Media and Entertainment: Social Media Analytics Market Size,By Deployment Model, 2013-2020 Table 43 Utilities: Social Media Analytics Market Size, By Type,2013-2020 Table 44 Utilities: Social Media Analytics Market Size, By Service,2013-2020 Table 45 Utilities: Social Media Analytics Market Size, By Deployment Model, 2013-2020 Table 46 Transportation and Logistics: Social Media Analytics Market Size,By Type, 2013-2020 Table 47 Transportation and Logistics: Social Media Analytics Market Size,By Service, 2013-2020 Table 48 Transportation and Logistics: Social Media Analytics Market Size,By Deployment Model, 2013-2020 Table 49 Travel and Hospitality: Social Media Analytics Market Size, By Btype, 2013-2020 Table 50 Travel and Hospitality: Social Media Analytics Market Size, By Service, 2013-2020 Table 51 Travel and Hospitality: Social Media Analytics Market Size,By Deployment Model, 2013-2020 (USD Million) Table 52 Others: Social Media Analytics Market Size, By Type,2013-2020 Table 53 Others: Social Media Analytics Market Size, By Service,2013-2020 Table 54 Others: Social Media Analytics Market Size, By Deployment Model, 2013-2020 Table 55 Global Social Media Analytics Market Size, 2013-2020 Table 56 North America: Social Media Analytics Market Size, By Type,2013-2015 Table 57 North America: Social Media Analytics Market Size, By Service,2013-2020 Table 58 North America: Social Media Analytics Market Size, By Application, 2013-2020 Table 59 North America: Social Media Analytics Market Size, By Deployment Model, 2013-2020 Table 60 North America: Social Media Analytics Market Size, By Organization Size, 2013-2020 Table 61 North America: Social Media Analytics Market Size, By Vertical,2013-2020 Table 62 Europe: Social Media Analytics Market Size, By Type,2013-2020 Table 63 Europe: Social Media Analytics Market Size, By Service,2013-2020 Table 64 Europe: Social Media Analytics Market Size, By Application,2013-2020 Table 65 Europe: Social Media Analytics Market Size, By Deployment Model, 2013-2020 Table 66 Europe: Social Media Analytics Market Size, By Organization Size,2013-2020 Table 67 Europe: Social Media Analytics Market Size, By Vertical,2013-2020 Table 68 Asia-Pacific: Social Media Analytics Market Size, By Type,2013-2020 Table 69 Asia-Pacific: Social Media Analytics Market Size, By Service,2013-2020 Table 70 Asia-Pacific: Social Media Analytics Market Size, By Application,2013-2020 Table 71 Asia-Pacific: Social Media Analytics Market Size, By Deployment Model, 2013-2020 Table 72 Asia-Pacific: Social Media Analytics Market Size, By Organization Size, 2013-2020 Table 73 Asia-Pacific: Social Media Analytics Market Size, By Vertical, 2013-2020 Table 74 Middle East & Africa: Social Media Analytics Market Size, By Type,2013-2020 Table 75 Middle East & Africa: Social Media Analytics Market Size, By Service, 2013-2020 Table 76 Middle East & Africa: Social Media Analytics Market Size,By Application, 2013-2020 Table 77 Middle East & Africa: Social Media Analytics Market Size,By Deployment Model, 2013-2020 (USD Million) Table 78 Middle East & Africa: Social Media Analytics Market Size, Organization Size, 2013-2020 Table 79 Middle East & Africa: Social Media Analytics Market Size,By Vertical 2013-2020 Table 80 Latin America: Social Media Analytics Market Size, By Type,2013-2020 Table 81 Latin America: Social Media Analytics Market Size, By Service,2013-2020 Table 82 Latin America: Social Media Analytics Market Size, By Application,2013-2020 Table 83 Latin America: Social Media Analytics Market Size, By Deployment Model, 2013-2020 Table 84 Latin America: Social Media Analytics Market Size, By Organization Size, 2013-2020

Table 85 Latin America: Social Media Analytics Market Size, By Vertical,2013-2020 Table 86 New Product Launches and Enhancements, 2013-2015 Table 87 Agreements, Partnerships, Collaborations, and Joint Ventures,2013-2015 Table 88 Mergers and Acquisitions, 2013-2015 Table 89 Integration and Business Expansion List of Figures: Figure 1 Social Media Analytics Market: Research Design Figure 2 Breakdown of Primary Interviews: By Company Type, Designation, And Region Figure 3 Market Size Estimation Methodology: Bottom-Up Approach Figure 4 Market Size Estimation Methodology: Top-Down Approach Figure 5 Data Triangulation Figure 6 Social Media Analytics Market is Poised to Witness Growth in the Global Market for the Period 2015-2020 Figure 7 Consulting Services Has the Highest Market Size and the Trend is Expected to Continue Throughout the Forecast Period Figure 8 Marketing Measurement is Expected to Have the Highest CAGR From 2015 to 2020 Figure 9 On-Premise Deployment Has the Highest Market Share in the Year 2015 Figure 10 Adoption of Social Media Analytics is Expected to Increase at the Highest CAGR in Smes During the Forecast Period Figure 11 Lucrative Market Prospects in the Social Media Analytics Market Figure 12 North America Accounts for the Largest Market Share in the Social Media Analytics Market in 2015 Figure 13 Retail By Vertical and North America By Region are Expected to Dominate the Social Media Analytics Market Figure 14 Asia-Pacific to Witness Exponential Growth During 2015-2020 Figure 15 Social Media Analytics Market: By Type Figure 16 Social Media Analytics Market: By Application Figure 17 Social Media Analytics Market: By Deployment Model Figure 18 Social Media Analytics Market: By Organization Size Figure 19 Social Media Analytics Market: By Vertical Figure 20 Social Media Analytics Market: By Region Figure 21 Growing Number of Social Media Users is the Major Driving Factor Figure 22 Value Chain Analysis Figure 23 Porter S Five Forces Analysis Figure 24 Strategic Benchmarking: Product Development and Enhancements Figure 25 Strategic Benchmarking: Mergers, Acquisitions, and Strategic Agreements Figure 26 Services are Expected to Have the Highest CAGR During the Forecast Period Figure 27 Marketing Measurement is Expected to Grow at the Highest CAGR During the Forecast Period Figure 28 Cloud Deployment Model is Expected to Go at a Higher CAGR During the Forecast Period Figure 29 Smes are Expected to Have Higher CAGR During the Forecast Period Figure 30 Healthcare and Life Sciences Segment is Expected to Grow at the Highest CAGR During the Forecast Period Figure 31 Geographic Snapshot: the Market in Asia-Pacific is Estimated to Grow at the Highest CAGR in the Social Media Analytics Market Figure 32 North America is Projected to Have the Largest Market Size in the Social Media Analytics Market Figure 33 North America Market Snapshot: Large Enterprises are Expected to Have the Largest Market Size in 2015 Figure 34 Asia-Pacific Market Snapshot: Asia-Pacific is Expected to be the Fastest-Growing Regions in 2015 Figure 35 Companies Adopted New Product Launches and Partnerships and Agreements as the Key Growth Strategies of the Last Three Years Figure 36 Market Evaluation Framework Figure 37 Battle for Market Share: New Product Launch and Enhancement Was the Key Strategy in the Growth of the Social Media Analytics Market Figure 38 Geographic Revenue Mix of the Top 5 Market Players Figure 39 Oracle Corporation: Company Snapshot Figure 40 Oracle Corporation: Swot Analysis Figure 41 Ibm Corporation: Company Snapshot Figure 42 Ibm Corporation: Swot Analysis Figure 43 Salesforce.Com Inc.: Company Snapshot Figure 44 Salesforce.Com Inc.: Swot Analysis Figure 45 Adobe Systems, Inc.: Company Snapshot Figure 46 Adobe Systems, Inc.: Swot Analysis

Figure 47 Sas Institute: Company Snapshot Figure 48 Sas Institute: Swot Analysis Figure 49 Crimson Hexagon: Swot Analysis Figure 50 Sap Se: Company Snapshot Figure 51 Tableau Software: Company Snapshot Ordering: Order Online - http://www.researchandmarkets.com/reports/3617252/ Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre, Taylors Lane, Dublin 8, Ireland.

Page 1 of 2 Fax Order Form To place an order via fax simply print this form, fill in the information below and fax the completed form to 646-607-1907 (from USA) or +353-1-481-1716 (from Rest of World). If you have any questions please visit http://www.researchandmarkets.com/contact/ Order Information Please verify that the product information is correct and select the format(s) you require. Product Name: Web Address: Office Code: Social Media Analytics Market by Type, Applications, Vertical, Region - Global Forecast to 2020 http://www.researchandmarkets.com/reports/3617252/ SC Product Formats Please select the product formats and quantity you require: Electronic (PDF) - Single User: Electronic (PDF) - 1-5 Users: Electronic (PDF) - Site License: Electronic (PDF) - Enterprisewide: Quantity USD 4650 USD 5650 USD 7150 USD 9000 Contact Information Please enter all the information below in BLOCK CAPITALS Title: Mr Mrs Dr Miss Ms Prof First Name: Last Name: Email Address: * Job Title: Organisation: Address: City: Postal / Zip Code: Country: Phone Number: Fax Number: * Please refrain from using free email accounts when ordering (e.g. Yahoo, Hotmail, AOL)

Page 1 of 2 Payment Information Please indicate the payment method you would like to use by selecting the appropriate box. Pay by credit card: You will receive an email with a link to a secure webpage to enter your credit card details. Pay by check: Please post the check, accompanied by this form, to: Research and Markets, Guinness Center, Taylors Lane, Dublin 8, Ireland. Pay by wire transfer: Please transfer funds to: Account number 833 130 83 Sort code 98-53-30 Swift code IBAN number Bank Address ULSBIE2D IE78ULSB98533083313083 Ulster Bank, 27-35 Main Street, Blackrock, Co. Dublin, Ireland. If you have a Marketing Code please enter it below: Marketing Code: Please note that by ordering from Research and Markets you are agreeing to our Terms and Conditions at http://www.researchandmarkets.com/info/terms.asp Please fax this form to: (646) 607-1907 or (646) 964-6609 - From USA +353-1-481-1716 or +353-1-653-1571 - From Rest of World