Unintended consequences: Successful social marketing campaign creates health problems



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Unintended consequences: Successful social marketing campaign creates health problems Professor Linda Brennan (corresponding author RMIT, Melbourne Australia ) Professor Gillian Sullivan Mort (presenting author La Trobe University, Melbourne, Australia) Background to the issues Australia has one of the highest rates of melanoma in the world The Slip Slop Slap campaign has been hugely successful (beginning in 1981 with Sid the Seagull) We now face an epidemic of vitamin D deficiency in Australia

Skin cancer - Australia Skin cancer in Australia is a serious health problem with about 450,000 people diagnosed annually with the main types of skin cancers. More than 80% of new cancer diagnoses are related to skin cancers. Each year 450 people die from non-melanoma skin cancers and 1250 people die from melanoma. Unfortunately, melanoma is most common in those aged between 15 and 45 so it devastates young people in the prime of their lives. Australia has one of the highest incidences of skin cancer in the world, at nearly four times the rates in Canada, the US and the UK. Because of its prevalence, skin cancer is the most expensive cancer. It is responsible for more than one million visits to GPs, and costs in excess of $300 million annually (Cancer Council of Australia, 2010). Skin cancer evidence and response While cancer prevention is possible, and non-melanoma skin cancers are decreasing, melanoma is actually on the increase in the Australian population (Cancer Council of Australia 2010). As a consequence, the SunSmart campaign continues apace with new campaigns being planned regularly. The SunSmart campaign has developed from the early Slip Slop Slap days (with Sid the Seagull) to a broad based social marketing campaign. Today, not only do you Slip on a hat, Slop on some sunscreen and Slap on a hat; you also Slide on your sunglasses and Seek some shade between 11 and 3. These innovations in the core message, in addition to the original highly successful campaign, have been very successful at keeping Australians out of the sun. Skins cancers (other than melanoma) have reduced markedly (Staples et al., 2006).

Vitamin D What is Vitamin D? Vitamin D is a fat-soluble vitamin that is naturally present in very few foods, added to others, and available as a dietary supplement. It is also produced endogenously when ultraviolet rays from sunlight strike the skin and trigger vitamin D synthesis. Vitamin D obtained from sun exposure, food, and supplements is biologically inert and must undergo two hydroxylations in the body for activation. The first occurs in the liver and converts vitamin D to 25-hydroxyvitamin D [25(OH)D], also known as calcidiol. The second occurs primarily in the kidney and forms the physiologically active 1,25-dihydroxyvitamin D [1,25(OH)2D], also known as calcitriol [1]. NIH (2011) Vitamin D deficiency or insufficiency Commonly defined as levels below 20 ng/ml and 30 ng/ml respectively Vitamin D deficiency However, at the same time as covering up and going out in the sun less Australia is now suffering from an epidemic of Vitamin D deficiencies (Holick, 2010; National Health and Medical Research Council, 2010; Nowson et al., 2004). In 2007 there were an estimated 60 to 70% of people with Vitamin D deficiencies (Sexton & Hall, 2007). Growing concern regarding Vitamin D deficiency (Youl, Janda, & Kimlin, 2009) resulting from impact of public health messages We argue that there are many additional risks that are currently being ignored by health officials with regard to Australia s aging population.

Vitamin D deficiency - its implications 60 to 70 % of Australians have Vit D deficiencies Usually diagnosed through association with Auto immune diseases Asthma and allergies Breast cancers Calcium deficiencies Cardio vascular disease Coeliac disease Colorectal cancer Pancreatic cancer Diabetes Multiple sclerosis Myalgia Obesity Osteporosis Parathyroidism Prostate cancer Rheumatoid arthritis Rickets Awareness of health stakeholders and response so far SunSmart appears well aware of the link between their campaign and Vitamin D deficiency as they have a page on their site devoted to avoiding Vitamin D deficiencies. Furthermore, the Osteoporosis Society, the Cancer Council and the Australian College of Dermatologists have combined to educate the public regarding the need to have some sunshine or risk Vitamin D deficiency. Unfortunately, it is not clear from their educative websites, that Vitamin D deficiency has been associated with so many other health issues.

Segments of population at increased risk Research has demonstrated that there are populations with higher levels of risk within Australia. The highest risk groups are those people with lower levels of sunlight available to them Those who live below specific latitudes (roughly) Sydney veiled women, those of dark skin, including Australian Aboriginals, and those in nursing homes or aged care facilities. Thus, some of our most vulnerable people are at the greatest level of risk. Aged Australians at risk Importantly, the burden of morbidity associated with Vitamin D deficiency falls unfairly on the aged. Residents in care are an increasing component of an aging population and there could be up to 86% of such residents with insufficient Vitamin D (Nowson et al., 2004). However, because diseases such as osteoporosis (coupled with falls), dementia, and arthritis are often associated with older aged people, there is limited motivation to ascertain if well-being can be improved with Vitamin D supplementation once patients become residents of care facilities. Nowson and her fellow authors (2004) indicated that Vitamin D deficiency reduced in patients in high care facilities but was at greatest risk for those in low-level care. However, Durvasala et al. s (2010) work indicates that while older people understand the link between their wellbeing and exposure to the sun, they are unwilling to spend much time outside. A further question arises: could we keep older people out of residential care facilities with a supplement of Vitamin D before associated disease arises?

Whose job is this now? There are 20 bodies responsible for managing the outcomes of the Vitamin D deficiency epidemic - not spending any (significant) money on prevention as yet There are 3 bodies with significant market power spending upwards of $5m per year on melanoma and skin cancer prevention (and nothing on prevention of Vit D deficiency) Auspicing bodies The next slides indicates the auspicing bodies for the health issues listed above (where there was an organization available). It becomes clear that it is possibly too big an issue to be dealt with by so many disparate organizations with competing and sometimes mutually exclusive charters. The good news is that this is not an intractable problem; Vitamin D deficiency is relatively readily solved, supplements are easily available. A social marketing campaign aiming to ameliorate the problem should consider the following elements.

Issue Relationship National Issue Relationship National Autoimmune disease Allergies Asthma Increases risk, Increases risk, Increases risk, Lupus NSW www.lupusnsw.org.au ME/CFS www.mecfs.org.au ASCIA Australasian Society of Clinical Immunology and Allergy www.allergy.org.au Asthma Australia www.asthmaaustralia.org.au The Asthma Foundation www.asthmafoundation.org.au Breast cancer Increases risk National Breast Cancer Foundation www.nbcf.org.au Calcium deficiency Coeliac Increases risk, Genetic predisposition associated Bone Health for Life www.bonehealthforlife.org.au Osteoporosis Australia www.osteoporosis.org.au The Coeliac Society of Australia www.coeliacsociety.com.au Multiple sclerosis MS Society of Australia www.msaustralia.org.au Depression Associated Beyond Blue www.beyondblue.org.au Depression Australia www.depression.com.au Diabetes Increases risk Diabetes Australia www.diabetesaustralia.com.au Osteoporosis Colorectal cancer Prostate cancer Rheumatoid arthritis Increases risk, Associated Increases risk Associated Obesity Associated N/A Rickets Increases risk N/A Parathyroidis m Associated N/A Muscle pain Associated N/A Osteoporosis Australia www.osteoporosis.org.au Cancer Council Australia http://www.cancer.org.au/aboutca ncer/cancertypes/colorectalcancer. htm Cancer Council Victoria www.cancervic.org.au Prostate Cancer Foundation of Australia www.prostate.org.au Arthritis Australia www.arthritisaustralia.com.au Product: The product needs to be considered in relation to the target audience. At the moment, it is clear that the key message of do not go in the sun has been accepted. It has all the hallmarks of success. It is simple, easy to understand, easy to do and easy to convey. However, the alternative message is quite complicated: if you are fair-skinned, you can go in the sun for 7 minutes in summer between 3 and 5pm and then only if the hole in the ozone layer is not too active today and you have checked with the weather bureau (UV Index). If you are dark skinned it is a whole other story. The consumer is probably confused.

Price: The benefit of not going in the sun currently outweighs the costs of going out. We are daily presented with messages regarding skin cancer from the sun (fear of the sun is engendered). We work in our office blocks (in the main) and going outside while the sun is shining is really difficult (reinforced fear). Indeed, if we live in a nursing home, we are probably not going outside at all. If we exercise, it is in a gym. If we are wearing a veil it is socially unacceptable to unveil for the purposes of sun bathing. Access to moderate sunshine becomes behaviourally expensive because of the adjustments required. At a dollar or more a day supplements become expensive. Promotion: Most consumers are not aware of the implications of Vitamin D deficiency on general health and wellbeing. The people who do know are not telling their stories in a consumer accessible manner. A campaign incorporating elements of upstream (for funding supplements where they are required) and downstream (to get consumers to take supplements or go into the sun) is needed. GPs would form an integral component of the communication chain.

Place: There is a need for an upstream (eg lobbying for PBS for Vitamin D supplements) and downstream campaign (at least as far medical practitioners as advocates and primary care professionals). Taking it to the people is necessary. Solution/ Results Wider Implications Social marketing leadership Undertake targeted evaluation of SunSmart Systematic review of causes of Vit D deficiency diet and sun Implications for design of environment obesogenic environment hypovitaminosis D environment We need four Ps that work Moderation of the negative messaging by the cancer lobbies Consider that the costs and benefits do not work in favour of Vit D Health professionals need to be considered as part of the communication chain Some upstream marketing is required We need stronger evaluation and inclusion of unintended consequences in evaluation models

Conclusions The problem may not be intractable There is much work to be done creating an integrated and interdisciplinary effort There are a lot of sick people who may not need to be sick Questions QuickTime and a decompressor are needed to see this picture.