Financial and operational improvement update. Ron Wirahadiraksa CFO Philips Healthcare



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Financial and operational improvement update Ron Wirahadiraksa CFO Philips Healthcare

Topics for discussion Philips Healthcare s performance Market shares Sales and EBITA Working capital & cash flow Progress on acquisitions Acceleration of existing initiatives Faster response to tougher market circumstances Response to business risks Increased use of customer financing Additional cost saving measures 2

While the equipment market looks set to decline in 2009, we expect to continue to gain market share Global equipment market EUR billion 22 21 20 19 18 17 2006 2007 2008 2009 Philips equipment market share 23% 22. 22% 21.7% 21% 20.7% 2 19% 2006 2007 2008 2009 Healthcare market: 2008 global equipment market was up 1% driven by Clinical Care Systems and Healthcare Informatics & Patient Monitoring 2009 market expected to be very challenging given the global recession and tight credit markets in North America and uncertain regulatory landscape in the USA, but opportunities still exist in Emerging markets Our market share: Philips gained market share in 2008 driven mostly by Patient Monitoring, Nuclear Medicine and Cardiovascular X-Ray Philips will continue to focus on gaining market share in 2009 fueled by new product introductions and quality and service improvements Source: NEMA, COCIR, JIRA, and Synovate; currency comparable 3

Steady earnings growth affected by the severe economic climate as from the 2 nd half year 2008 EBITA quarterly as reported EBITA quarterly adjusted (1) 500 400 300 200 100 7.9% 13.7% 12.8% 17.4% 8. 13.7% 12.2% 16. 10. 10.7% 8.8% 13.6% 4.3% 2 1 500 400 300 200 100 7,9% 13,7% 12,8% 19,2% 16,8% 13,7% 12,2% 8,6% 12,4% 11,7% 10,1% 16,9% 5,1% 2 1 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 2006 2007 2008 2009 EBITA full year as reported 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 2006 2007 2008 2009 EBITA full year adjusted (1) 1000 800 600 400 200 0 11.1% 12.6% 13.4% 13. 11.3% (2) (2) (2) (2) 2004 2005 2006 2007 2008 1 13% 8% 3% 1000 800 600 400 200 0 11.1% 12.6% 14. 13.2% 13.3% 2004 2005 2006 2007 2008 1 13% 8% 3% (1) Adjusted EBITA: EBITA excluding acquisition/integration related expenses, restructuring costs (2) 2004 and 2005 based on US GAAP 4

We continue to invest in high growth geographies and businesses 2006 sales: Actual 2009 Sales: Indication Emerging markets Emerging markets 16% 2 Mature markets 84% Excludes Home Healthcare Solutions Mature markets 8 Of which USA is 42% Of which USA is 3 Customer Services 28% Imaging Systems Customer Services 2 32% Imaging Systems 43% Healthcare Informatics 14% 1 Clinical Care Healthcare Informatics 13% Home Healthcare 1 1 Clinical Care Solid progress in expanding our non-imaging Systems portfolio 5

which is driving our annual sales growth Quarterly nominal Quarterly comparable (adjusted for currency and portfolio) 3 3 29% 1 13% 2 2 1-18% 16% 14% 11% 4% 3% 3% 2% 3% 3% -2% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 2006 2007 2008 2009 11% 9% 7% 3% 1% -1% -3% 8% 9% 9% 6% 6% 4% 4% 4% 3% 3% -2% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 2006 2007 2008 2009 Full year nominal Full year comparable (adjusted for currency and portfolio) 2 1-1 9% 9% -1% 1% 2004 2005 2006 2007 2008 12% 8% 6% 4% 2% 8% 8% 6% 4% 2004 2005 2006 2007 2008 6

Our enhanced focus on cash is paying off Cash conversion cycle (1) in days Free cash flow (2) as a % of sales 35 30 25 20 15 10 5 22 25 25 33 21 1000 800 600 400 200 12.4% 10.6% 10.1% 7. 13.6% 1 13% 8% 3% 0 2004 2005 2006 2007 2008 0 2004 2005 2006 2007 2008 1) Cash conversion cycle is defined as days sales and inventories outstanding minus days payables and accruals outstanding 2) Free cash flow is defined as cash flow from operating activities minus net capital expenditures 7

Delivering value from existing acquisitions = On track/ahead of plan = Some issues being addressed = Recently acquired Healthwatch (2007) Lifeline (2006) Stentor (Radiology IT 2005) Intermagnetics (2006) TOMCAT (Cardiac IT 2008) ADAC XIMIS (Radiology IT 2007) Raytel (2007) Goldway (2008) Witt (Cardiac IT 2006) EMERGIN (Critical Care IT 2007) VISICU (Critical Care IT 2007) Respironics (2008) Meditronics (2008) Alpha (2008) VMI-Sistemas Medico (2007) Dixtal Biomedica e Technologia (2008) The acquisition portfolio is on track to deliver the expected results 8

Topics for discussion Philips Healthcare s performance Market shares Sales and EBITA Working capital & cash flow Progress on acquisitions Acceleration of existing initiatives Faster response to tougher market circumstances Response to business risks Increased use of customer financing Additional cost saving measures 9

We are accelerating our existing operational improvement initiatives Focus areas Accelerate growth Increase margins Programs OMA (Optimize Market Approach) SBO (Supply Base Optimization) Objectives Deliver significant top and bottom line benefits through value based pricing Establish a highly flexible and responsive supply chain with an optimal industrial footprint Optimize total external purchasing spend ICS (Integrated Customer Service) Improve overall customer service infrastructure by optimizing field service, remote services, supply and usage of spare parts Q2C (Quote to Cash) Improve Quote to Cash process through process optimization and the establishment of Business Centers to drive visibility and accountability-enabled changes Contributes to reducing IT cost. 10

Increase Margins SBO: Establish a highly flexible supply chain with an optimal industrial footprint. 1 2 3 4 5 Industrial consolidation Divestment of nonkey components Outsourcing of noncore assembly Low-cost country manufacturing and sourcing Commercial back office consolidation Final assembly and test sites are being consolidated Vertically integrated non-key components are being divested All non core product assembly activities are either being outsourced or transferred to low-cost countries Expansion of Imaging Systems Manufacturing Centers in China, Brazil and India to serve the local and the global market Consolidation of key-market back-offices 11

Increase Margins SBO: Increasing low cost country sourcing Healthcare low-cost country sourcing 4 3 23% 31% 34% 38% On track with low cost country sourcing expansion goals - total Healthcare 34% for 2009 Leveraging supply base of newest acquisitions 2 Expansion of activities in China, Brazil, India and Mexico 2007 Actual 2008 Actual 2009 Expectation 2010 Expectation Increase utilization of low-costcountry supply base to support global factories Note: Percentages represented in the above graph represent the total bill of material expenses originating in a low cost country Respironics included as of 2008 12

Increase Margins ICS: Optimizing integrated customer service ICS Enable our service organization to support customers in delivering excellent patient care, improve operational performance, and deliver incremental EBITA Spare parts optimization Material usage reduction Remote productivity Field productivity Deploy spare parts redesign Deploy UPS as global logistics provider in ASIA (NA & Europe Complete) Lower logistics costs Improve parts purchase approval process Reduce parts defective on arrival Develop lower cost service parts Increase remote resolution (visit avoidance) Increase remote monitoring / maintenance (call avoidance) Increase field productivity and capabilities of service team Improve matching of field capacity & demand Foundation Enablers across work streams like Call/knowledge management, Engineer scheduling, and Mobile tools IT infrastructure ICS brings four major services productivity initiatives under one program, driving further cost reduction 13

Increase Margins Q2C: Improving the quote to cash process Structural optimization Global Commercial Operations Business Centers Key markets Process optimization Product Lifecycle Data Management Uniform Product Data Management to design & build anywhere and improve efficiency Improve customer satisfaction Improve complete and on-time shipments Reduce errors due to handoffs Control to drive harmonization to enable One Philips Enable end-to-end order visibility Establish clear accountability Tax benefits from Business Center Reduce cost and working capital Build talent and capabilities Catalogue and quoting Enable One Philips quoting Define customer oriented models Reduce impact of catalog changes Planning Align Global Sales and Service & Business Unit planning, improve forecasting Warehousing & delivery Provide end-to-end shipment visibility Optimize & outsource Order management Ensure orders are on-time, complete, in perfect condition, meeting specifications Reduce handoffs and rework Project management and installations Be the Voice of the customer Installer choice optimization and increased use of best practices 14

Increase Margins Q2C: Contributes to lower IT spend as a % of sales IT spend as % of Sales 4% 3% 2% 1% 4. 3.8% 3.6% ** 3.4% 3.4% 3.1% 2004 2005 2006 2007 2008 2009 * In 2007, the IT spend increased as a % of sales due to the North American commercial SAP implementation 15

Topics for discussion Philips Healthcare s performance Market shares Sales and EBITA Working capital & cash flow Progress on acquisitions Acceleration of existing initiatives Faster response to tougher market circumstances Response to business risks Increased use of customer financing Additional cost saving measures 16

Response to business risks Risk Responses Funding for hospital capital purchases is under increased pressure Philips Medical Capital provides real solutions to meet customer s financing needs Further contraction of order intake across the regions (above and beyond Q1) We are aggressively reducing the cost base to maintain profitability and will further adjust cost levels as necessary Accelerated price erosion in orders to compete for existing sockets Strengthen low-end product offering to drive profitable growth 17

Philips Medical Capital continues to grow and offer sustainable finance at competitive rates Philips Medical Capital - USA Penetration in USA 1 13% 12% 2007 2008 Q1 2009 Notes: Philips Medical Capital is a minority joint venture with De Lage Landen, operating in the USA. For Europe & Asia there are different structures and different partners (Societe Generale for Europe and De Lage Landen for Asia) The Healthcare industry, particularly the hospital segment, is faced with a difficult liquidity market in which credit criteria have tightened There is a strong demand for financing particularly in the USA PMC has benefited with an increase of its market penetration by almost 3 points in the quarter over the prior year PMC s USA position has been helped by having a strong financing partner in De Lage Landen (RaboBank) 18

Fixed & discretionary cost savings to increase agility and profitability headcount reduction program Headcount reduction Slowdown in order intake has resulted in immediate action to reduce headcount Headcount reduced compared to 2008 level will lead to ~ EUR 60 million saving in the second half of 2009. Ref period: Headcount 2008 Discretionary cost reduction As a result of further deteriorating market circumstances impacting earnings, additional cost reduction measures totaling approximately EUR 90 million for the year have been taken Ref period: Spend 2008 10-1 additional cost reduction program non-material related Further restructuring actions We will continue to manage our business in line with market developments and will take action to further adjust our cost levels as required. Overall savings for 2009 are expected to be EUR 150 million 19

In conclusion. Despite challenging market circumstances we expect to see: Accelerate growth modest market share growth and to expand in emerging markets Solid progress in expanding our non-imaging Systems portfolio Value-based pricing approach to deliver top and bottom line growth Increase margins Addressing the recent economic impact on earnings through implementing structural operational improvements / savings through Supply Base Optimization Improvements in Integrated Customer Service Re-engineered Quote to Cash processes structural and discretionary cost savings expected to amount to EUR 150 million in 2009 Managing working capital to maintain strong cash flow Capitalize on acquisitions Committed to effective integration, synergy capture and growth of acquisitions 20

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