FLORIDA KEYS COMMUNITY COLLEGE REQUEST FOR PROPOSAL RFP # 2015-001 FOR: BANKING, MERCHANT, AND INVESTMENT SERVICES



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FLORIDA KEYS COMMUNITY COLLEGE REQUEST FOR PROPOSAL RFP # 2015-001 FOR: BANKING, MERCHANT, AND INVESTMENT SERVICES Scope and specifications of the Proposal: It is the intent of Florida Keys Community College to contract with a qualified Banking, Merchant, and Investment Services provider as per the terms, conditions and specifications contained in this request for proposal. The College reserves the right to modify the Scope and Specifications, as circumstances require. The obligations of the College under this award are subject to terms and conditions established by the Legislature of the State of Florida and contract approval by the Florida Keys Community College District Board of Trustees. PROPOSAL SUBMITTED BY: (Company Name) (Address) (Typed Name of Person Submitting Proposal) (Phone Number) (Fax Number) (Date of Proposal Submission) (Federal Tax ID Number) SUBMITTAL REQUIREMENTS: Three sets of proposals (one original and two copies) for Banking, Merchant and Investment Services are required to be submitted on or before: 3:00pm, Monday, August 31, 2015 to Florida Keys Community College s Purchasing Department, 5901 College Road, Administration Building, Key West, Florida 33040. RFP s will be publicly opened at 3:30pm on Monday, August 31, 2015 in the Board Room in the Administration Building at the same address listed above. One set is to be clearly marked original and is to become the official file copy. Upon receipt of proposals, an evaluation committee will select qualified candidates based on criteria contained herein. The Florida Keys Community College s RFP Committee reserves the option to request for a presentation from the proposer(s). Proposal to be signed only by persons authorized to enter into a contract with the College. PROPOSER S SIGNATURE COMPANY NAME 1

INDEX SCOPE PAGE 1 SUBMITTAL REQUIREMENTS PAGE 1 CONTRACT TERMS PAGE 3 CONTRACT PERIOD PAGE 3 SCHEDULE OF EVENTS PAGE 3 CONTACT WITH COLLEGE PERSONNEL PAGE 3 TERMINATION/CANCELLATION PAGE 3 FAMILIARITY WITH LAWS PAGE 4 CONFLICT OF INTEREST PAGE 4 NOTICE OF NON-DISCRIMINATION PAGE 4 PUBLIC ENTITY PAGE 4 AWARD PAGE 4 DEFAULT PAGE 4 SUBMITTAL INCLUSIONS PAGE 5-6 BANKING SERVICES REQUIREMENTS PAGE 6-11 AWARD CRITERIA PAGE 11 EXHIBIT 1 PAGE 12-14 EXHIBIT 2 PAGE 15 EXHIBIT 3 PAGE 16 EXHIBIT 4 PAGE 17 REFERENCES PAGE 18 EQUAL OPPORTUNITY EMPLOYER CERTIFICATE PAGE 19 2

CONTRACT TERMS: The terms, specifications and conditions of this proposal constitute the total agreement and no further conditions will be accepted. CONTRACT PERIOD: The purpose of this Request for Proposal is to establish a three year contract with an option to renew annually, based on performance review and other criteria established for awarding the contract. The commencement date of a contract resulting from this proposal will be November 1, 2015. The College may terminate the contract prior to any renewal date upon ninety (60) days written notice. SCHEDULE OF EVENTS: 4:00pm Monday, August 24, 2015: Last day to present written questions for RFP #2015-001 3:00pm Monday, August 31, 2015 RFP due date 3:30pm Monday, August 31, 2015 Opening of RFP Responses Monday, September 28, 2015: Recommendation to Board of Trustees November 1, 2015: Commencement of contract CONTACT WITH COLLEGE PERSONNEL: Questions concerning this Request for Proposal shall be directed to Doug Pryor, at e-mail address douglas.pryor@fkcc.edu, and to no other person or department at the College. Questions and requests must be by e-mail and must be received no later than Monday, August 24, 2015, before 4:00 pm EST. All questions should contain the following information: RFP # 2015-001, company name, address, phone number, facsimile number, the proposer s name, and specific questions or comments. TERMINATION/CANCELLATION: The College reserves the right to not renew the contract by providing a ninety (60) calendar day written notice prior to renewal date to proposer. If the contract is canceled, the College may elect to award the contract to the next ranked provider or reissue the proposal whichever is in the best interest of the College. If the provider is not performing within the terms and conditions set forth by Florida Keys Community College, the Vice President of Business & Administrative Services will notify the provider that the contract will be terminated within thirty (30) days for cause from the date of the notification letter. This contract may be canceled in whole or in part by either party by giving ninety (90) days prior notice in writing to the other party. Any such notice or demand hereunder by either party to the other shall be affected by registered or certified mail, return receipt requested and shall be deemed communicated forty-eight hours after mailing. The obligations of the College under this award are subject to the terms and conditions established by the Legislature of the State of Florida. 3

FAMILIARITY WITH LAWS: All proposers are required to comply with all Federal, State and local Laws, Codes, Rules and Regulations controlling the action or operation of this proposal. College funds in depository accounts shall be collateralized in accordance with Florida Statutes, Chapter 136, and any amendments thereto. The Depository shall comply with Section 1010.11, Florida Statutes, as well as State Board of Education Rules 6A-14.0751 and 6A- 14.0752 and 6A-14.0765. CONFLICT OF INTEREST: The award hereunder is subject to the provision of Chapter 112, Florida Statutes. Proposers must disclose with their proposal the name of any officer, director, or agent who is also an employee of Florida Keys Community College. Further, all proposers must disclose the name of any Florida Keys Community College employee who owns directly or indirectly an interest of five percent (5%) or more in the proposer s firm or any of its branches. NOTICE OF NON-DISCRIMINATION: Florida Keys Community College does not discriminate on the basis of race, color, national origin, ethnicity, age, sex, marital status, military status, genetic information, sexual orientation, religion, pregnancy, or disability in its programs, activities, or employment practices. PUBLIC ENTITY: A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity in excess of the threshold amount provided in F.S. 287.017 for CATEGORY TWO ($35,000.00) for a period of 36 months from the date of being placed on the convicted vendor list, F.S. 287.133 (2). Note: Proposer by signing the RFP response attests they have not been placed on the convicted vendor list. AWARD: Florida Keys Community College reserves the right to award, at its sole discretion, all or part of the required service(s) to one or more qualified proposer. Proposer is not required to submit on all requested services to be considered for award. Failure to file a protest within the time prescribed in Section 120.57(3)(b), Florida Statutes, shall constitute a waiver of proceedings under Chapter 120, Florida Statutes. DEFAULT: Failure to perform according to the terms and conditions of this RFP and/or resulting contract shall be cause for your firm to be found in default in which event any and/or all re-procurement costs may be charged against your firm. Any violations of these stipulations may also result in the proposer(s) name being removed from Florida Keys Community College s vendor list. 4

SUBMITTAL INCLUSIONS: in Banking Services Requirements. All services shall meet or exceed the requirements as stated A. All submittals shall include a complete response to the proposal requirements on the Bank Services Quotation Forms. Exhibit 1 Exhibit 2 Exhibit 3 Exhibit 4 Basic Bank Services Credit and Debit Card Services Cash Management System Overnight Investment Supporting material may be submitted; however, the decision in selecting the highest ranked proposal will be based upon the standard forms and provided information requested in the RFP. The award shall be made to the proposer whose proposal is determined to be the lowest cost/highest yield or best based on the criteria set forth in this RFP and at the sole discretion of the College. B. In addition to the completed Bank Services Quotation Forms, each proposer shall provide evidence of its ability to provide the services the College requires herein. This evidence shall include but not be limited to: 1. Certificate of Qualification by the Department of Financial Services. 2. Verification that the proposer is a member of or has direct access to the Federal Reserve System. 3. A summary of the proposer s financial resources (including audited financial statements and annual reports for the last two years). Said statements and reports should be from the corporate entity making the proposal rather than its parent corporation. 4. The proposer should disclose in its proposal any conditions or foreseeable circumstances (i.e., mergers, acquisitions, etc.) that would have an adverse effect on its ability to honor all terms of the contract or service it can provide. 5. Service locations: a. A list of the bank s branch offices which meets the proximity requirements to each of the college s three locations, along with the address of each related branch location and verification of the distance to the college campus/center it will service. b. Name, title, location and phone number of the Bank Officer proposed to be the College s primary contact to be known as the 5

Banking Contract Manager. The College would prefer one contact person as the primary contact for all banking service questions and issues. 6. A listing of other active primary public accounts serviced by the bank, indicating contact person(s) at the organization. (To be provided in References ). 7. Bank s proposed contract with the College for banking services and all other resolution forms and agreement forms required by the bank for the performance of the banking services. The College prefers to have one contract, when appropriate, for all services selected under this proposal. 8. The College is interested in receiving proposals for additional services not required herein but which the bank believes would be advantageous to the College (e.g., free checking for the College s students and full time employees, etc.) Although the College will not consider such additional services in its decision to award this contract, it reserves the right to include these services in its contract with the selected bank, as well as any new options and services which may become available during the term of the contract. BANKING SERVICES REQUIREMENTS: A. Special Conditions The proposer selected by the College as its depository shall comply with Florida Statutory Law as it relates to public depositories, specifically Chapter 136, and any amendments hereto. The Depository shall comply with Section 1010.11, Florida Statutes, as well as State Board of Education Rules 6A-14.0751, 6A-14.0752 and 6A-14.0765. The banking services requirements as detailed in this section shall be performed for the College on a contractual basis for three years with the option to renew annually, by mutual agreement by the College and proposer and subject to approval by the District Board of Trustees. The College would prefer to contract with one provider for all the required banking services, however, in that certain services are provided independently of financial institutions, the College reserves the right to consider proposals for specific services requested herein separate from a complete proposal. To compensate for services provided, the College will make direct payments of fixed fees per actual transactions processed. Alternatively, the College will consider maintaining a compensating balance on deposit based fixed fees (said compensating balance to be revised periodically as mutually agreed by the College and the bank to adjust for the volume of transactions for the future year) and a specified earnings credit rate. 6

The bank cannot make assignment of services without the College s prior written consent. The College shall reserve the right to eliminate individual services if the charges associated with the services are considered by the College to be excessive. Following the decision to award this contract based on the selection criteria specified herein, the requirements of the Request for Proposal, and upon agreement with selected bank in final negotiations for the contract hereunder, the College reserves the right to negotiate to alter any of the terms or conditions for banking services which, in its opinion, are advantageous to the College. Furthermore, during the term of the contract, the College reserves the right to alter current terms or add any additional banking services which may become available and which, in its opinion, are advantageous to the College. In the event that the bank to which the award is made does not execute a contract within thirty (30) days after award, the College may give notice to such bank of its intent to make the award to the next most qualified bank or to call for new proposals, and may proceed to act accordingly. 1. The College intends and prefers to maintain for its operations the minimum number of accounts appropriate for its activity. The proposing bank should include in its proposal an explanation of its recommended account structure and a brief discussion of the cost/benefit rationale for its recommendation. The College also requests the capability to define its own structure and number of accounts. 2. The cut-off time for delivery of deposits to the designated branch bank office for same day credit on deposits shall be 4:00pm or later. The proposing bank should include in its proposal a discussion of its cash management operation and the applicable timeliness for processing deposits and crediting said deposits to the College s account. 3. The College requires access to a designated bank branch office within ten (10) miles of each of its locations. A list of locations can be found below. Alternatively, the bank must agree to provide daily weekday deposit pickup and/or delivery service from any college location outside of the ten (10) mile requirement. List of College Locations a. 5901 College Road, Key West, Florida 33040 b. 900 Sombrero Road, Marathon, Florida 33050 c. 89951 US Highway 1, Tavernier, Florida 33070 7

B. Basic Bank Services The following services will be considered when awarding this contract: 1. Honor request for stop payment of checks from authorized College Business Office personnel. 2. Automatically re-deposit all NSF checks a second time before returning to the College. 3. Provide statements of the College s account with cut-off at the close of the last working day of the month and have them delivered to the College Business Office within two (2) working days after the last day of the month. With the bank statement, a data file should be available on electronic media that contains all cleared items with appropriate information (i.e., check number, date, and amount). Alternatively, the Bank should propose full reconcilement services. Return of all checks should be via CD on a monthly basis with the front and back of the check imaged in numerical order. Bank shall provide Web access to check images, account balances, and statements on a timely basis (to be specified in your response) between statement cycles. 4. Provide all other routine banking services including but not limited to endorsement stamps, locking bags, coin wrappers, currency straps, and night deposit service available at main branch and each site. The cost, if any, for deposit services should be listed as additional items on Exhibit 1. 5. Supply the College with three-part deposit slips to the Colleges specifications as to design, color, paper stock, and MICR encoding. 6. Accommodate pre-authorized wires out upon request of authorized College personnel and guarantee arrival in the same day for requests made before 4:00pm. 7. Provide daily transfer notice(s) for funds transferred or wired to and from the State of Florida agencies (monthly appropriations, State Board of Administration, etc.) and other accounts. 8. Provide ACH services for both debit and credit transactions. College requires the ability to generate ACH transactions for employee payroll and reimbursements, vendor payments and student refunds. The proposal should include the methods of transmission, cut-off times, lead time required for pre-note for direct deposits, including time for pre-notifications, and any security features related to processing direct deposits. 9. Notify the College Business Office immediately if any discrepancy is found with our deposit. The College shall have the option to set a minimum threshold for this notification. 8

10. Provide College check cashing to non-account holders without a fee assessed. Students, faculty and staff who are non-account holders shall be able to cash a College check and receive in return the gross amount of the check without fees or surcharges for not being an account holder. 11. Provide a fraud prevention tool such as Positive Pay or Controlled Disbursement preventing the clearing of checks that have been fraudulently altered and/or do not agree to the College s check register data file. The bank shall perform a daily reconciliation with any exceptions being reported to the College. An online system shall give the ability to return or pay exception items. 12. If the bank offsets bank charges with an earnings credit allowance, state how the monthly earnings credit rate is calculated. Illustrate by example how the bank would determine how much of the College s account balance the earnings credit rate would be applied to. 13. Describe the bank s process of handling a fraudulent claim against the College s accounts. 14. The bank shall provide deposit reconcilement services to assist the College in effectively managing daily deposits. 15. The bank shall also state if it has Remote Deposit Capture capabilities and what fees would be assessed if available. Above services to be stated as Exhibit 1. C. Merchant/Credit Card Services The College accepts Visa, MasterCard, and American Express credit and debit cards at its cashier locations and over the internet (WEB). The College will need two separate merchant numbers (one for the main campus and one for internet payments). Bank/provider shall provide merchant services as follows: 1. Charges for credit card and debit card services are to be assessed as quoted in RFP response by either of the alternative methods described herein. 2. Credit card swipe readers/magnetic swipe readers with PC connection for credit and debit cards will be provided for use at the College by the bank/provider credit card service. Equipment must be able to perform on-line authorizations and electronic transmittal of deposits to College s primary account. The point of sale equipment pricing should be presented in the proposal with purchase and lease options. 9

3. Credit card tickets and other required supplies should be provided by the bank/provider. 4. Support for the College s current Web Authorize e-commerce software must be provided. More information for this product can be found at www.salliemae.com. The College will be transitioning to a new payment gateway within the next few months. Above services to be stated as Exhibit 2 To assist with the preparation of Exhibits 1 and 2, the following represent monthly averages of certain College cash activity: Number Total Dollar Value Deposits / Credits 212 $1,837,900 Checks 218 $281,650 Checks (Payroll) 101 $44,906 Other Debits (ACH, Wires, Etc.) 48 $1,547,134 D. Cash Management System The College also requires the use of an online cash management system to permit authorized College personnel to have direct online computer access to account status information and for certain account activities such as stop payments, balance inquiries, paid check status inquiries, controlled disbursement authorization, etc. System components and requirements. A detailed description of the system being proposed including but not limited to the software requirements and the system support provided by the proposer. Any limitations foreseen as related to the short-term account implementation as well as long-term account implementation. Examples of the standard reports. Options regarding modification of these reports. Security Features. Above services to be stated as Exhibit 3 E. Overnight Investments It is the College s intent to have all monies on deposit earning interest. Submit the best options to accomplish this. The College intends to have all monies on deposit treated and reported as funds on deposit. Proposers are to respond as to how the College funds will be invested and 10

how they will maintain compliance with safekeeping requirements. Investment options shall comply with requirements of SBE Rule 6A-14.0765. The interest rate the provider will pay on monies on deposit shall be stated in relation to the daily effective Federal funds rate (or monthly average of same) as reported in the prior day Wall Street Journal. The College reserves the right to invest any or all funds in excess of any required daily balances in any manner which will be in the best interest of the College. Above services to be stated as Exhibit 4. AWARD CRITERIA: Proposals will be evaluated and then provider(s) selected on the basis of the following criteria, each weighted as indicated hereinafter. All responsive proposers will be investigated as to experience, financial condition, personnel/organization, and ability to perform. The College reserves the right to reject any proposer that does not meet the qualifications stated in the proposal. The College shall be the sole judge of compliance and/or qualifications. 1. Lowest cost or required compensating balance for Basic Banking Services* (Exhibit 1) 25 points 2. Lowest cost or required compensating balance for Credit Card Services* (Exhibit 2) 25 points 3. Lowest cost or best Cash Management System* (Exhibit 3) 20 points 4. Highest interest rate to be paid on Overnight Investments* (Exhibit 4) 15 points *Customer and technical support services will be evaluated for each area listed above. 11

EXHIBIT 1 Basic Bank Services FLORIDA KEYS COMMUNITY COLLEGE Banking Services Quotation Forms BANK: Responder is required to complete the following pricing list that reflects the estimated requirements of the College. Indicate N/C if there is no charge for an item. UNIT COST TOTAL COST GENERAL SERVICES ACCOUNT MAINTENANCE DEPOSITS CHECKS PAID ITEMS DEPOSITED DEPOSITED ITEMS CHARGED BACK REDEPOSITED ITEMS STOP PAYMENTS DEPOSIT CORRECTIONS CASH PROCESSING CHANGE ORDERS NIGHT DEPOSIT BAGS PROCESSED CURRENCY STRAPS PROVIDED ACH SERVICES ACH MAINTENANCE ACH ITEMS ORIGINATED ACH RETURNS/NOC'S ACH REVERSALS ACH DEPOSITS ACH ITEMS PAID ON-LINE BANKING MONTHLY MAINTENANCE PER ACCOUNT 12

EXHIBIT 1 PER ITEM STORED/DOWNLOADED PER BOOK TRANSFER PER OUTGOING REPETITIVE WIRE PER OUTGOING NON-REPETITIVE WIRE ON-LINE IMAGE MAINTENANCE ON-LINE IMAGE PER ITEM ACCOUNT RECONCILEMENT PARTIAL RECON MONTHLY MAINTENANCE PARTIAL RECON PER ITEM SERIAL SORT MONTHLY MAINTENANCE SERIAL SORT PER ITEM DEPOSIT RECON MAINTENANCE DEPOSIT RECON PER ITEM CD ROM IMAGE MAINTENANCE CD ROM IMAGE PER ITEM CD ROM PER CD ACCOUNT RECON DATA TRANSMISSION POSITIVE PAY POSITIVE PAY MAINTENANCE POSITIVE PAY PER ITEM ZERO BALANCE ACCOUNT ZBA MONTHLY MAINTENANCE ZBA PER SUB ACCOUNT FDIC INSURANCE WIRE TRANSFERS (MANUAL) OUTGOING - REPETITIVE OUTGOING - NON REPETITIVE INCOMING BOOK SUPPLIES COIN/CURRENCY WRAPPERS PRE-PRINTED DEPOSIT SLIPS 13

EXHIBIT 1 Assume use of online Cash Management System to transmit. Alternative: Required Compensating Balance to Support Charges: Earnings Credit Rate on which compensating balance is calculated: Direct Deposit (ACH) Payrolls Number of days and deadline time before payroll day that deposit information to be electronically provided to bank from college. Number of Days Time of Day Number of Days and deadline time on which actual funds are transferred to appropriate employee demand accounts at various banks. Number of Days Time of Day Number of Days and deadline time actual college funds are transferred and do not earn interest. Number of Days Time of Day 14

EXHIBIT 2 FLORIDA KEYS COMMUNITY COLLEGE Banking Services Quotation Forms BANK: Credit Card Services Credit Card Services Total Net Sales (2014) Total # of Transactions (2014) Average Transaction (2014) $1,400,000.00 4,700 $490.00 Merchant Services Fees: Discount Rate % Other Costs (specify): Total annual costs based on 2007 Estimates $ Alternate: Required Compensating Balance to Support Charges Earnings Credit Rate on which compensating balance is calculated: $ What is the cost, if any, of the following equipment: Swipe Readers: Installation Cost: each Other Charges (itemize): 15

EXHIBIT 3 FLORIDA KEYS COMMUNITY COLLEGE Banking Services Quotation Forms BANK: Cash Management Information System Initial cost of software including installation and training (per workstation), if any $ Number of days Number of employees Describe below bank(s) cash management system. Provide any additional attachments which will be useful to the College in evaluating the system. 16

EXHIBIT 4 FLORIDA KEYS COMMUNITY COLLEGE Banking Services Quotation Forms BANK: Overnight Investments Interest rate is to be paid on daily collected balance. State rate in terms of the daily effective federal funds rate (or monthly average of same) as reported in the prior day Wall Street Journal. % Date: Describe the investment vehicle proposed by the bank to provide the overnight investment of College funds. Describe the method of collateralization of overnight investments. Verify proposed method is in accordance with appropriate Florida Statutes and/or Rules. Are there any charges related to the overnight investment? If so, what? Total charges for overnight investments: $ $ $ $ 17

FLORIDA KEYS COMMUNITY COLLEGE Banking Services References REFERENCES Firm or Entity: Address: Contact Person: City, State, Zip: Telephone #: Date of last service: Firm or Entity: Address: Contact Person: City, State, Zip: Telephone #: Date of last service: Firm or Entity: Address: Contact Person: City, State, Zip: Telephone #: Date of last service: Firm or Entity: Address: Contact Person: City, State, Zip: Telephone #: Date of last service: 18

EQUAL OPPORTUNITY EMPLOYER CERTIFICATE TO: The District Board of Trustees of FLORIDA KEYS Community College of Monroe County, Florida FROM: The undersigned bidder The undersigned Proposer hereby certifies to the District Board of Trustees of Florida Keys Community College that they are an Equal Opportunity Employer and are in compliance with the Terms and Conditions of Florida Keys Community College s corresponding RFP and will, if required, file a Contractor s Equity Plan. ACCEPTED WITNESS: By: (Signature) Title: For the (Proposer s name) WITNESS: Address CORPORATE SEAL: Date: 19