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According to the Federal Trade Commission, identity theft is the fastest growing white collar crime in the United States Increasing an average nearly 40 percent per year for the past several years. The Privacy Rights Clearinghouse estimates that each year 800,000 people in the United States are victims of identity theft. Identity theft happens when someone accesses essential elements of a person s identifying information in order to commit theft. This information includes name, social security number, date of birth and mother s maiden name. 1

Identity Theft Types of Identity Theft Use of personal information Fraudulent charges on existing accounts Creating new accounts Run up existing accounts Create new accounts Get loans Credit card fraud Apply for utilities HOW IS IDENTITY THEFT DISCOVERED? Denied credit Receive bills you do not recognize Stop receiving monthly bills, bank statements, etc. Collection calls and letters for unknown debts 2

What Should I Do To Avoid Becoming A Victim Of Identity Theft? To reduce or minimize the risk of becoming a victim of identity theft or fraud, there are some basic steps you can take. For starters, just remember the word "SCAM": S Be stingy about giving out your personal information to others unless you have a reason to trust them, regardless of where you are. C Check your financial information regularly, and look for what should be there and what shouldn't. Ask periodically for a copy of your credit report. Your credit report should list all bank and financial accounts under your name, and will provide other indications of whether someone has wrongfully opened or used any accounts in your name. A Maintain careful records of your banking and financial accounts. M 3

Considered an easy target by criminals May not use credit cards regularly May not receive/review their own mail Unfamiliar with computers/online activity Overly trusting (family, friends, caregivers) May not know they are a victim for some time Federal Law The Identity Theft and Assumption Deterrence Act of 1998 enacted in October 1998 Establishes that the person whose identity was stolen is a true victim. Previously only creditors who incurred monetary losses were considered victims. Provides penalties up to 15 years imprisonment Maximum fine of $250,000 Victims are scared. They are confused. Their ability to trust anyone has been severely tested. Many victims report that financial, emotional and criminal assault on their good names has either permanently impacted their lives or has continued for years. 4

Victims responsibility Call the 3 credit reporting agencies, obtain copies of the credit reports, place a fraud alert, identify open fraudulent accounts and inquiries from companies that have received fraudulent applications. Notify affected credit card companies and banks, etc. and obtain account numbers and other pertinent information if possible. Try to get copies of all documents and conversations associated with the account. Identify fraudulent home addresses and other information on your credit report. Place passwords on your credit card, bank and phone accounts (don t use obvious ones). Secure personal information in your home. Shred financial and personal documents Ask about information security procedures in your workplace. Be Alert Mail or bills that don t arrive Denials of credit for no reason Inspect your credit report Law entitles you to one free report per year from each nationwide credit reporting agency www.annualcreditreport.com Inspect your financial statements Look for charges you didn t make 5

???????????????????How can anyone get my information?????????????????? Good, old fashioned stealing DUMPSTER DIVING 6

Skimming http://219.166.162.37/icons/www.wachovia.com/ Australia http://boaupdate.pochta.ru Russia 7

Emails that appear to be from IRS requesting you confirm information Emails that are thanking you for a recent purchase (of something you didn t buy) Phone phishing When in doubt, ask or call back Your bank will NEVER ask you for account numbers or passwords if they initiated the communication How many of you... have your Social Security card in your wallet or purse right now? DETER DETECT DEFEND How do you prevent Identity Theft? 8

Protect your sensitive information Do NOT carry your SSN card with you Memorize PINs and passwords Beware of promotions that request sensitive information Question how SSN or other sensitive data will be used if it is requested by legitimate sources It may not be needed! Protect your sensitive information Shred pre-approved credit offers, receipts, bills, other records that have SSN Do not provide CC#, SSN, etc. out over email Do not click on links in unsolicited emails How many of you......write checks to pay bills and then put them in the mailbox with the flag up? 9

Don t leave mail containing checks or account information in your mailbox Use the post office mailboxes Keep an eye out for bills or statements that aren t received in a timely manner How many of you......have noticed fewer and fewer places actually require or check your signature on a credit card? Carry only cards you use regularly Sign the backs of all credit cards (or write Check ID ) Do not loan out your cards to anyone Report lost/stolen cards immediately Keep a copy of both sides of your cards in a safe place 10

Check for the padlock and/or https when purchasing online Opt out of pre-approved credit card offers Opt out of junk mail Shred all pre-approved credit card offers Do not just tear them up!...do not have a firewall or do not have anti-virus software on your computer at home that is up-to-date? Use a firewall Use anti-virus software AND keep it updated Use wireless encryption Do NOT give out your NetID/password under ANY circumstances Lock your computer when you are away from your desk 11

How many of you......have not checked your credit report in the last 12 months? DETER DETECT DEFEND How do you restore your good name? Steps to Take Immediately close the account and request fraud dispute forms File a police report You will need the report number when corresponding with bank/credit card company Contact one of the 3 credit reporting agencies to place a fraud alert on your file The credit reporting agency is required to notify the other 2 to do the same 12

Report the theft to the Federal Trade Commission Keep copies of everything and journal all correspondence (date/time/name) Send all written correspondence certified mail, return receipt requested Know your rights! Covered under Fair Credit Billing Act (FCBA) Your maximum liability under federal law for unauthorized use is $50 If you report lost/stolen cards before they are used, your liability is $0 If the loss is only of the card number and not the card, your liability is $0 Debit Card Liability Covered under Electronic Fund Transfer Act (EFTA) Liability depends on how quickly you report the loss It does not matter if you ran it through as credit! It does not matter if you signed rather than used PIN number! 13

There are currently NO federal liability protections against fraudulent use of your investment or retirement accounts! Check with your bank or brokerage to see what they offer for liability protection Keep your sensitive data secure Monitor regularly for identity theft Act quickly if you think your identity has been compromised Questions 14

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