NAZARETH CATHOLIC COLLEGE 1-1 LAPTOP PROGRAM Policies & Procedures (March 2012)
Contents Ownership... 3 Privately-owned devices... 4 Optional peripherals... 4 Warranty & Insurance... 4 Stolen or Lost Laptops... 4 Student Responsibilities - Care of Laptop... 5 Misuse of Laptops... 5 Parent responsibilities... 6 Issuing of Laptops... 6 Personalisation... 7 Internet Usage... 7 Network Security... 7 Technical Support... 7 Virus Protection... 8 Backup and Recovery... 8 2
The introduction of a 1-1 laptop program at Nazareth Catholic College has provided students with opportunities to experience and use emerging ICT technologies. Ownership A school owned device has a number of advantages: Access to lower software licensing costs Management of servicing, including installation of window updates, service packs etc Insurance arrangements Anti-virus and span protection Web Filtering The laptop remains the property of the Nazareth Catholic College and parents have a choice of choosing one of 2 options, (24/7 or Daily) At the end of each year, students will be required to return the laptop and all associated accessories for end of year maintenance/rollover regardless of which option has been chosen. When a student leaves the College before the end of the school year, he/she will be required to return the device in full working order with all associated accessories. OPTION 1 The 24/7 option will allow students to have access to the laptop at school and at home. It will be available to students during most of the school holidays subject to periodic servicing and maintenance. OPTION 2 The Daily option requires students to collect their laptop each morning and return it at the end of each day. Each student will be issued with the same laptop, fully charged, each day. The cost of each are: 24/7 $250.00 Daily $150.00 ** reviewed annually Both of these amounts include a deposit of $100 which will be held in trust until a student leaves the College. The deposit will be refunded when the laptop is returned in good working order with all associated devices. 3
Privately-owned devices Privately-owned devices will not be connected to the school network and therefore are not permitted within the school grounds. The reasons for this include: Inability to install school purchased software on privately owned devices due to legal reasons. Maintenance of Security and Virus protection Continuity of access at school if the machine was to breakdown Ability to access other school resources (e.g. home drive, printers and internet) Optional peripherals The College will not provide any additional devices; parents however may wish to purchase these. Support for these devices will not be provided and they will not form part of the 1-1 warranty. Peripherals may include USB storage or backup devices Printer Mouse Screen External Keyboard Warranty & Insurance All laptops are covered by a manufacturer s warranty and Accidental Damage Insurance. The warranty covers manufacturer s defects and normal use of the laptop. The Accidental Damage Insurance, provided by our supplier HP, covers a maximum of three parts per year. For example, three screens or two screens and a motherboard. If more than three parts are damaged then parents will be responsible for the additional repairs. Full details of the policy and conditions, set by HP, can be found on the College Website www.nazareth.org.au. When a student has a malfunctioning laptop or one that has been damaged accidently they need to take it to the IT Help desk. The College, in most instances, will make available a replacement machine to a student when his/her laptop has been submitted for repair under warranty or insurance arrangements. However, the school may not be able to supply a replacement immediately. Most repairs can be expected to take approximately 2-3 days Stolen or Lost Laptops In the case of suspected theft or loss a police report must be made by the family and an event number with all relevant information provided to the Network Help Desk. The Network Help Desk will then be able to activate the tracking mechanism that will hopefully recover the laptop. If the laptop is not recovered parents will be responsible for the cost of replacement. (Parents may be able make a claim their personal home insurance) 4
Student Responsibilities - Care of Laptop Students are responsible for their laptops at all times and must follow the following conditions in order to maintain their warranty. A student must: never leave the laptop unattended. It should be securely locked in a classroom or locker. never leave the laptop in a car or in an exposed area where it can be stolen. not place heavy items on the laptop, including overfilling the school bag. keep the laptops in his/her school bag when travelling to and from school. He/she will be responsible for looking after it at all times. bring the laptop fully charged to school every day. Chargers need to be left at home. (if 24/7 Option taken). be aware that he/she is responsible for what happens on his/her laptop regardless of whether it is borrowed. Any content produced on his/her laptop will be considered their own work. report any problems vandalism damage loss or theft of the laptop immediately to the Network Help Desk. not to create, participate in, or circulate content that attempts to undermine, hack into and/or bypass the hardware and software security mechanisms that are in place at Nazareth Catholic College. not disable settings for Virus Protection, Spam and Filtering that have been applied as part of the standard school image. A failure of technology will not be accepted as an excuse for handing in late work. Misuse of Laptops All material on the laptop is subject to scrutiny by school staff. Misuse of laptops may lead to the termination of the right to use a laptop. There will be consequences for students failing to bring their equipment fully charged or failing to return the laptop when required. Laptops that are damaged or lost by neglect, abuse or malicious act, will require reimbursement. The Principal will determine whether or not the student retains access to a laptop. 5
Parent responsibilities A series of parent induction programs will be offered. Induction will outline educational benefits of 1-to-1 learning care and maintenance roles and responsibilities policies and procedures for participating in the 1-to-1 program liabilities Acceptable Use Agreements. Issuing of Laptops Prior to the issuing of laptops to individual students Parents will need to choose between the 24/7 or Daily option and complete the appropriated forms. Laptops will not be issued until the school has received the form. Invoices will be sent out with the first Account for the year all invoices are strictly 30 days. Laptops will be imaged with all appropriate software and registered with a unique identifier against the student s ID. Students will need to attend an induction to ensure they are aware of their role and responsibilities in relation to safe and ethical use. Students will have completed an Acceptable User Policy. Daily Loan Procedures o Network Help desk will be open from 8:00am to 8:50am each morning for the collection of laptops. Students will need to come with their student ID to collect personally o Under no circumstances will laptops be issued without the student showing their student ID o At 08:50am the issuing of laptops will cease for the day. o If the student does not require the laptop until after recess, students are still required to collect it in the morning and then store it in their secure locker. (eg PE for lessons 1 & 2) o Returning of laptops to the Network Help Desk can happen in the following two time slots. 1.10pm to 1.50pm (lunch time) or 3.25pm to 4.00pm (end of day) Laptops must be handed to a staff member at the Network Help Desk and not left on the bench. 6
Personalisation As the device is the property of the College It is not to be altered or personalised in any way that is irreversible (eg engraving). No software installed by the school is to be removed or distributed. Students must seek approval from the Network Manager to install educational programs, for which they have a valid/legal license. Students must adhere to copyright obligations in regard to music, images and video. Students must ensure that there is enough hard drive space and memory available to engage in all educational requirements. From time to time all devices will be collected for software updates and maintenance. At this time they will also be checked for any inappropriate software. Inappropriate or unlicensed software found will be removed. Internet Usage Students while at school will have access to the internet and will be subject to the usual filtering and security settings. Students who have the advantage of taking the laptop home will be able to access the internet subject to the following conditions. The College will not be responsible for Any cost associated with any external Internet Service Provider. The setup or maintenance of any external internet service. Parents will be responsible to ensure that Inappropriate site(s) are not accessed using the College laptop. Copyright is not contravened by the downloading of music, video or images. Students must abide by the College s Acceptable User Agreement whenever the school equipment or services are involved. This includes the device regardless of location. Network Security Students will be provided with a unique username in order to logon to the computer. The login will apply at school and at home. required to use a password that follows the security criteria determined by the College. administrators for their own machines. An individual logon will protect information in incidents of loss or theft. Laptops will have a tracking mechanism installed to aid recovery as a result of theft. Technical Support 7
The College will continue to provide a Network Helpdesk. Its role will be to support students with: Password issues Possible warranty issues School installed software issues The issuing and returning of laptops each day. Virus Protection All laptops will have: antivirus software installed antivirus updates automatically installed when they connect to the school network. Backup and Recovery Students: have access to their own secure drive on the network. are be expected to take responsibility for storing their data in the appropriate location to ensure reliable backup. need to backup any data not stored on their own secure network drive. Must be aware that when a laptop is returned for repairs or maintenance the contents of the laptop will be deleted and the storage media reformatted. 8