CONTENTS E4 BPO Virtual Assistant 1 Can you relate? 2 FOCUS ON YOUR CORE BUSINESS VIRTUAL ASSISTANT LEVERAGE YOUR TIME SAVE YOUR MONEY INCREASE PRODUCTIVITY But you want to 3 What is Virtual Assistant? 4 Significant Cost Savings with a VA 5 Our Virtual Assistant Services 6 Meet our Virtual Assistant Team 7 About e4 BPO 8 Why Choose Us? 9 Become a Partner 10 Contact Us 11 1
Always working late because you can t meet deadlines... Thinking of too many things... You are not organized... Can you relate? Your a en on is everywhere, you want to delegate but you can t afford or don t want to hire in house staff yet you want to work with highly skilled professionals Always feeling stressed, you can t relax, no peace of mind, work occupies too much of your me and you can no longer focus on your core business... 2
but you want to spend more me with your family, have a vaca on without worrying because you have people running your business and s ll increasing sales while minimizing costs... free up and leverage your me and effort with people working for you... make your small business look and act big... then hire a Virtual Assistant now! 3
WHAT IS A VIRTUAL ASSISTANT? A Virtual Assistant (VA) is a highly skilled, independent professional who works remotely and provides administra ve, secretarial, sales, marke ng, bookkeeping, technical and/or crea ve business support services depending on his/her field of specializa on. A virtual assistant works Who hires Virtual Assistants? People who want to have more me to concentrate on the parts of the business they enjoy. Businesses that don t want or who can t hire full me employees Small Businesses and Entrepreneurs Busy businessmen and execu ves Real Estate Agents and Brokers Business that have occasional projects which need a professional Developing businesses that want to make smart decisions Business or Personal Coaches Professional Speakers and Authors Businesses that want to cut down expenses A Virtual Assistant can help you with: Administra on tasks; accoun ng/bookkeeping Diary and mee ng management: efficiently planning appointments and mee ngs; Travel i neraries: preparing detailed i neraries, including booking ckets, transport and hotels; Telephone answering and follow up: answering live or voicemail calls and subsequent follow up; Minute taking (remote); Correspondence: le er or email correspondence Event Management; Email management: a simple system which helps you follow up and retrieve your emails easily; Document produc on (newsle ers, PowerPoint presenta ons, spreadsheets, books, DVDs, e books); Lifestyle assistance: organizing dinner par es or finding the right gym or nanny; Internet research, SEO, Social Media Marke ng And many more... Some case studies on virtual assistants: Studies show that most small business owners spend an average of 16 hours per week working on administra ve tasks while only spending half as much me focusing on building the business. Hiring a virtual assistant is the most affordable and cost efficient solu on for small businesses today. Studies also show that up to 75% of callers simply hang up when their call is answered by a machine. A virtual assistant picks up the calls and help eliminate this problem. Businesses save significantly when hiring virtual assistants compared to a full me employee. Furthermore, they experience increase in produc vity. Small business owners can delegate their administra ve tasks to a virtual assistant and spend more me on more important things. 4
Significant cost savings with e4 BPO s Virtual Assistants A Cost Comparison Full me Employee VS Virtual Assistant Pay Rate Annual Pay Overhead Expenses Total Annual Salary Full me Employee $12/hour employee 40 hours/week = $480 per week x 52 weeks = $24,960 +30% overhead of annual pay which is $7,488 $32,448 Employee based on Salary $30,000/year paid employee x 1 year salary = $30,000 +30% overhead expenses of annual pay which is $9,000 $39,000 Full me Virtual Assistant e4 BPO s Silver Level (Basic) VA Package at $1,161/month for 176 hours (22 working days) X 12 months = $13,939 ZERO! $13,939 Your annual costs savings with e4 BPO compared to hiring a Full Time Employee is $18,509 Your annual costs savings with e4 BPO compared to hiring a $30k salaried employee is $25,061 E4 BPO s Virtual Assistant Services = 5
OUR VIRTUAL ASSISTANT SERVICES e4 BPO offers several cost efficient virtual assistant services that can help you achieve your goals. We guarantee outstanding performance at highly compeve rates. Below are our VA service packages: Silver Level Virtual Assistant at $6.60/hour General Administra ve Tasks, Secretarial Services Gold Level Virtual Assistant at $7.60/hour Gold Level VA can perform all the du es of the Silver Level VA and specializes one or more of the following: SEO Services Web Design & Development Services Web Maintenance Services Accoun ng Services Real Estate Services Pla num Level Virtual Assistant at $8.60/hour This VA is the managerial type, can virtually manage 30 or more people, specializes one or more of the skills of a Silver Level VA, has more experience and knows the business culture of the United States. Virtual Assistant vs. Employee No overhead expenses Full me VA costs less No extra office space or equipment costs. No employee related taxes, paperwork, insurance, or benefits. Extra staff during seasonal or peak ac vity me. Support on as needed basis, with fast turn around me. The ability to stay on schedule. You only pay for "Time on Task" or by project. Weekend and evening assistance available. 6
MEET OUR VIRTUAL ASSISTANT TEAM Our team of virtual assistants blends experience and knowledge in facilita ng world class customer services and catering the individual needs of our valued clients. e4 BPO ins lls its virtual assistants with the mindset to focus on customer sa sfac on as the top priority. To ensure that e4 BPO provides you with virtual assistants that are fit for the job, we only hire college educated candidates. Furthermore, as part of our quality outsourcing prac ces, our Virtual Assistants are all Filipinos because Filipinos are the best English speakers whose na ve language is not English and Philippines is the no. 1 business process outsourcing country in Asia. They are hardworking professionals with strong work ethics. With effec ve teamwork, our virtual assistants are able to assists each other in various difficult tasks. Their collabora on and sharing of collec ve knowledge and skills make them a valuable asset in our company. By hiring our virtual assistant, you can cut up to 70% of labor cost as compared so hiring an in house staff. Hiring more offshore virtual assistants from e4 BPO allows you to have more human resources to help you with your business. Because of this, you will have more manpower and produc vity without increasing staffing costs. And as an end result, you will be increasing efficiency and sales. e4 BPO s virtual assistants are experienced in the outsourcing industry. They are all Cer fied Virtual Assistants and got their accredita ons from various credible Virtual Assistant training organiza ons and ins tu ons. e4 BPO employs both office and home based virtual assistants. Both are regular full me employees with full management support and compeve compensa on rates. Quali es of our Virtual Assistants: Highly skilled professionals Adept in their field of special es College educated 100% fully dedicated to you Strong work ethics and abides rules Fluent in English both wri en and oral Experienced in working in outsourcing industry Diligent Honest and trustworthy Efficient me management and mul tasking skills Can accomplish tasks with minimum supervision and meet deadlines Crea ve Integrity Quality service orienta on Focus on Customer Sa sfac on Geared towards quality performance Team work Con nuous search for improvement Customer Service Speed and Efficiency 7
ABOUT E4 BPO, INC. e4 BPO is an American owned corpora on and is one of the country s fastest growing business process outsourcing companies with offices in the United States and the Philippines. Taking advantage of superior state of the art technology and resources, e4 BPO is able to provide world class outsourcing services such as Web Design and Development including Search Engine Op miza on (SEO), Technical Support, Online Marke ng, Sales, Virtual Assistant as well as Virtual Accoun ng and Bookkeeping just to name a few. e4 BPO applies chess strategies in business especially in the fields of marke ng, management and sales. This is the reason why we are able to posi on strategically in the BPO industry. The name e4 stands for the usual first move where the king s pawn advances forward. It is o en called king s pawn opening. This move symbolizes aggressive, violent tac cs versus slow maneuvering. Having such a founda on gave e4 BPO a sharp understanding of the business process outsourcing or BPO industry. This allowed e4 BPO to know and get hold of the innova ons, trends and developments in this industry. Further, understanding the ever changing needs of modern businesses, e4 BPO is able to provide efficient and effec ve high quality outsourcing services at cost effec ve rates which increases the overall produc vity of the client s business. e4 BPO as a company is customerdriven we focus on quality results rather than increasing the quan ty of projects. As a result, we naturally a ract new clients as they come to us due to referrals. Our competent team ensures that we are consistent with what we do and how we brand ourselves as a company with outstanding service quality. With this prac ce, we con nue to achieve our top and bo om line goals. Make e4 BPO your partner in outsourcing now Larry Marshall, President/CEO e4 BPO, Inc. 8
WHY CHOOSE US? Top 10 Reasons to Hire a e4 BPO Virtual Assistant Our virtual assistants are professionals who provide high quality work for you. While there are many excellent virtual assistant services out there, we can proudly say that e4 BPO s virtual assistant services are one of the best in the industry. You just have to hire one to find out what we mean. Save me A virtual assistant does all other me consuming tasks for you so that you can have more me to relax and do other things. Why do everything when you can always delegate? Focus on your core business Having more free me allows you to focus on the money making aspects. Skilled and Trained We provide you with the industry s best virtual assistants. All our VAs have VA Cer fica ons. Save money when you hire a virtual assistant, you are saving significant amounts of money from overhead expenses, high local wages, purchasing of new office equipments, taxes and insurance contribu ons. Tech Savvy Our virtual assistants are tech savvy, they have skills in various. In short, you are hiring the most skillful professionals in your team. Increase Business Opportuni es You can now spend more me with your clients, pitching and promo ng your new products and develop rela onships with them. Enhance your marke ng campaigns Our virtual assistants are knowledgeable in internet marke ng. They can work with different marke ng tools to boost your marke ng efforts. Increase Sales Aside from performing administra ve tasks, a virtual assistant can also do sales related jobs such as finding prospec ve clients, lead genera on, sales call, telemarke ng and do customer service related jobs. Our Core Corporate Values Integrity Customer focused Quality of Service Result oriented Competence Crea ve Solu ons Excellence Teamwork Consistency Innova on Staff Empowerment Commitment Accountability Efficiency Reliability Our success has really been based on partnerships from the very beginning. Bill Gates Founder of Microso Company Managed Our virtual assistants are not freelancers. They are managed by us and they are 100% dedicated to you. They have undergone background checks, they have signed confiden ality contracts. They are properly funded, properly compensated and properly supported by e4 BPO. College Educated e4 BPO hires virtual assistants who are at least 4 year university graduates as well as seasoned professionals. We always make sure that our candidates are properly educated and highly skilled. 9
BECOME A PARTNER! e4 BPO Virtual Assistant Services 10
CONTACT E4 BPO, INC. e4 BPO CONTACT INFORMATION US Phone: +1 888 205 5758 Philippine Phone: + 63 32 520 1404 Fax: +1 888 838 4289 E mail: info@e4bpo.com Orlando, Florida 7380 Sand Lake Road Suite 500 Orlando, Florida 3281 US Phone : 888 205 5758 Main Fax: 1 888 838 4289 Southeast Asia Regional Office Cebu, Philippines 1116 N. South Road Highway, Dong Ah Building, 3rd Floor Basak Pardo, Cebu City, Philippines 6000 Cebu Phone: + 63 32 520 1404 Chat LIVE: Yahoo Messenger e4bpoinc @ yahoo.com Windows Live Messenger/MSN e4bpoinc @ hotmail.com AOL/AIM e4bpoinc @ aol.com Google Talk e4bpoinc @ gmail.com Skype h p://myskype.info/mtsilarry Live Chat via Provide Support Follow us in our Social Networking sites: Facebook MySpace Twi er Foursquare LinkedIn YouTube Google+ e4 BPO B.Profile Blogger Picasa Flickr 11