CASE STUDY: Client: Problem Statement: Challenge: Solution: Transition from Load Runner to JMeter: Cost Benefit without Feature Compromise



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CASE STUDY: Transition from Load Runner to JMeter: Cost Benefit Client: Client is a leading provider of innovative solutions in e-learning industry. They have been serving and delivering content, digital information services and course driven training programs for instructors, students and other academic bodies that has transformed the learning experience. Problem Statement: To move from a costly licensed tool to a less expensive solution yet competitive solution for performance testing (of web based application). This transition was needed to cut licensing costs of the performance testing tool. Challenge: Our biggest challenge was to select the right tool to design and measure performance of the web application and then to migrate the existing performance testing activities to the new solution taking into account all of the requirements of our client. Solution: To arrive at an optimal solution, we decided to migrate the performance testing activities for the application to an open source tool without impacting the quality of the results and analysis provided to the client. Our first step was to decide on the right tool that would replace Load Runner. Selection of the right tool ensures saving not only valuable time but also money. In order to shortlist the right tool, the following aspects were taken into consideration: 1. Ease of coding and execution 2. Accuracy of the results - This is one of the most important aspect because if the results obtained from the performance test using the tool are not accurate then end user may face performance issues even after strict performance validation. It would defeat the whole purpose of the executed test run.

3. Concurrent number of users that the tool can support 4. Flexibility in usage - This includes the availability of inbuilt functions in the tool 5. Results and Graphs provided by the tool - Results should be accurate, meaningful and easy to interpret 6. Feedback available on online forums 7. Frequency of upgrades 8. Mode of replay 9. Ease of learning 10. Ease of script migration from Load Runner to the new tool to avoid rework 11. Tool compatibility with Window's server 12. Skill Set Required - We need to consider the skill set of testers who would be working on the tool. Do they have required skills to learn and work on the tool? If not, we have to account for a training plan to train them. The training cost should also be considered while comparing various tools 13. Support available for the tool - Does the tool have an active support community? On the basis of the above features analyses, we shortlisted Pylot, Grinder, OpenSTA and JMeter. The next step was to further examine the shortlisted open source tools and take on a feasibility study. As Pylot required using a new language Python, we decided it would take time to ramp up on it. More importantly, the tool was not efficient for https based applications, which forced us to yank it off the shortlist. Similarly, Grinder requires the tester to understand jython language, thus time to implement (from a hardware, installation and required people skill perspective) was more. Moreover, it does not offer impressive monitoring solutions and in-depth diagnostic capabilities. So, it was not a feasible option to take up. In OpenSTA we had to write our own functions for correlation, content check etc. JMeter in comparison did not need any functions to be written for these basic features, when compared to OpenSTA. Also, if you shell out the software as a binary, you must also supply the source code to the people you distributed it to. This will also include any modifications you made to the source code.

Apart from JMeter being Open Source and free we found the following additional advantages: 1. Support and community for JMeter is very active when compared to Load Runner or any other open source tool. Response to the questions and fixes to the bugs are provided very fast. JMeter is Java based and easy to learn. Java being platform independent, the tool is cross platform execution ready 2. JMeter is based on simple record, customize and playback concepts. Thus, testers are not required to write functions for basic features such as content check and correlation 3. As GUI is very user friendly, recording application sessions and executing them is very easy. Third-party Amazon image for cloud-based testing is also available 4. JMeter has the ability to distribute the generation of load across multiple load-injector machines (i.e. JMeter supports multiple load-injectors managed by a one controller) 5. HTTP header cookies are managed automatically in JMeter and can be manipulated manually if required. The communication protocols that can be captured, manipulated and replayed by the JMeter tool are FTP, HTTP 1.0 / 1.1 / HTTPS (SSL), JDBC and JMS 6. JMeter provided capability of setting up an in-house master-slave infrastructure is not very different from Load Runner. JMeter is highly extensible: It's pluggable samplers allow limitless testing capabilities, many load statistics can be chosen with pluggable timers and data analysis. Visualization plug-in allows outstanding personalization along with extendibility 7. In order to meet client expectations, specifically reporting, we were able to churn out custom reporting plugins for JMeter. Easy integration with Jasper Reports and CSV data manipulation helped us create reports that were almost similar to Load Runner reports Final Solution Implementation: Once we settled with JMeter as the prospective tool to replace Load Runner, our key effort was to imbibe and evolve an ecosystem to load test the client application. These efforts included: 1. Setting up the master-slave infrastructure in the client location. This was important to meet the client requirement of a high number of vusers just like Load Runner does 2. Creating plugins for custom reporting. We integrated JMeter with Jasper reports in order to create graphs and tables that target breakpoints 3. Leveraging open source nature of JMeter we created and implemented SNMP plugins to monitor web app server health in real time

Cost / Client Benefits: On moving from LoadRunner to JMeter the annual cost benefits we were able to reap and transfer back to our client are as outlined below: Infrastructure Scripting Execution (100 users) Execution (1500 users) LoadRunner 6 machines $150 / hr * 2 weeks = $12,000 $33,000 $55,000 JMeter 6 Machines $75 / hr * 2 weeks = $6,000 NA NA Difference - $6,000 $33,000 $55,000 Cost for bench mark with Load Runner = $ 45,000 Cost for bench mark with JMeter = $6,000 Reduction in cost = $ 39,000 (i.e. 87%) Cost for peak execution with Load Runner = $ 67,000 Cost for peak execution with JMeter = $ 6,000 Reduction in cost = $ 61,000 (i.e. 91%) Opening the doors to one open source tool may also initiate way to other open source technologies in the project as people will realize the advantages of using open source technologies and will be ready to adopt it. So a small beginning can lead to a major operational change and one transition from licensed tool to an open source tool can eventually save millions in terms of licensing costs. That said, especially in a migration, careful analysis is very important failing which there may be additional overhead, incurred cost and time, bringing down the overall trust in the team s effort. The above case study is a testimony of the kind of analysis that becomes important before a tool migration. By Kamaljeet Kaur

About At QA InfoTech (an ISO 9001:2008, 20000-1:2005, 27001:2005 and CMMI Level III certified company), we specialize in providing independent offshore software testing and, unbiased software quality assurance services to product companies, ranging from the Fortune 500s to start-up companies. Established in 2003, with less than five testing experts, QA InfoTech has grown leaps and bounds with five QA Centers of Excellence globally; three of which are located in the hub of IT activity in India, Noida, one in Chandigarh, India and the other, our affiliate QA InfoTech Inc. Michigan USA. In 2010 and 2011, QA InfoTech has been ranked in the top 100 places to work for in India. For more details, please refer to our blog on this event. We assure the highest degree of Excellence and Accuracy in our engagements. Once you have placed your trust with us, rest assured we guarantee an elated peace of mind - Mukesh Sharma, Founder & Chief Executive Officer For More details: Contact us at info@qainfotech.com Visit us at www.qainfotech.com USA Office: Farmington Hills Michigan, U.S.A.- Phone: +1-248-719-3409 International Headquarters: Noida Uttar Pradesh, India Phone: +91-120-4294329