How To Submit 837 Claims To A Health Plan



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UPMC HEALTH PLAN HIPAA EDI Companion Guide For 837 Professional Claims File Companion Guide Version: 0.1 Refers to the Implementation Guide Based on X12 Version 005010X222A1 ~ 1 ~

Overview Batch File Submissions UPMC Health Plan accepts electronic claims in data file transmissions. There are several means by which we can receive these transmissions. Clearinghouse: Providers who have existing relationships with clearinghouses such as Emdeon (UPMC Health Plan Payer ID: 23281), RelayHealth, and AllScripts can continue to transmit claims in the format produced by their billing software. These clearinghouses are then responsible for reformatting these claims to meet HIPAA standards and passing the claims on to the Health Plan. Provider OnLine: Providers may also submit 837 Batch Claim files directly via the secure web portal at http://www.upmchealthplan.com/providers/index.html. In order to submit EDI files directly to the Health Plan via Provider OnLine, providers must: Use billing software that allows the generation of a HIPAA-compliant 5010 version 837 Professional or Institutional files Have the ability to export files from their billing system containing only UPMC Health Plan claims Have the ability to download and install our free Active-X add-on Complete testing with the UPMC Health Plan EDI Department Automated File Transfer: Providers are also able to submit claim files directly via automated File Transfer processes. UPMC Health Plan supports all of the standard protocols including FTP with PGP encryption, SFTP, and FTPS. These claims are loaded into batches and posted in preparation for adjudication. If you are interested in HIPAA-compliant EDI file submission, please refer to the additional setup documents on this website. You may follow up with additional questions to the HealthPlanEDI@upmc.edu distribution group. ~ 2 ~

837 ISA Data Requirements Sender/Receiver Values ISA05 = ZZ ISA06 = Submitter tax ID (or another pre-determined value) ISA07 = 33 ISA08 = 7306849549 ISA12 = 00501 GS02 = Submitter tax ID (or another pre-determined value) GS03 = 7306849549 GS08 = 005010X222A1 Note: UPMC Health Plan uses the data submitted in the ISA06, ISA08, ISA09, ISA10, and ISA13 to determine duplicate files, so no two files should be submitted with the same data in all of the aforementioned ISA fields. Provider/Facility Identification Numbers o Loop 2010AA Billing Provider NM1 segment NM108 = XX NM109 = Billing provider NPI REF segment REF01 = EI or SY REF02 = Billing provider tax ID or SSN o Loop 2310A Referring Provider (if applicable) NM1 Segment NM108 = XX NM109 = Referring provider NPI o Loop 2310B Rendering Provider NM1 Segment NM108 = XX NM109 = Rendering provider NPI Subscriber/Member Identification Number o Loop 2010BA Subscriber Identification NM1 segment NM108 = MI NM109 = o UPMC HP-assigned member ID (full 11-digits) of subscriber o For UPMC for You (Medicaid), 10-digit state assigned recipient ID o Required. o Loop 2010CA Patient Identification No dependent level data (NM1*QC) should be sent within an 837 Electronic Claims file. All UPMC Health Plan members can be uniquely identified by Member ID number. ~ 3 ~

Requirements for submission of NDC data The two segments required by UPMC related to proper submission of NDC data are the LIN and CTP segments which are located in the 2410 loop. Below is an example of how the LIN and CTP segments should appear. In this example the * is the element delimiter and the ~ is the segment delimiter. LIN**N4*57894003001~ LIN01 is to be left blank LIN02 should contain N4 (this indicates the next element contains the NDC code) LIN03 should contain the actual NDC code full 11 digits, no dashes CTP***0*3*UN~ CTP01 is to be left blank CTP02 is to be left blank CTP03 is to be left blank. CTP04 should contain the number of units CTP05 should contain the code for the unit of measure. This data will not be used by UPMC, but it is required by HIPAA when the CTP segment is submitted. With this in mind, you can submit the appropriate 2 character unit of measure code (F2, GR, ML, UN), or you may always send as UN. In addition to these two new segments the standard required SV1 segment in the 2400 loop should contain the J code with it corresponding units. Below is an example of how the J-code and units should be sent. SV1*HC:J1745*100*UN*30*11**1:2:3~ General Notes Each service line must be submitted with a non-zero unit value. Each claim must be submitted with a primary diagnosis code. UPMC will accept up to 99 service lines per claim. Any encounter with more than 99 service lines should be submitted on separate claims. ~ 4 ~

Requirements for submission of COB data The segments required by UPMC related to proper submission of COB data are in the 2000B Loop, the 2320 Loop, the 2330A Loop, the 2330B Loop, and the 2430 Loop. Below is an example of how the COB segments should appear. In this example the * is the element delimiter and the ~ is the segment delimiter. Loop 2000B (Header Level) SBR01 Cannot Equal P. Loop 2320 (Claim Level) SBR*P*19*0WDB******BL~ OI***Y*P**Y~ Loop 2330A NM1*IL*1*LAST*FIRST****MI*MBID###~ Loop 2330B NM1*PR*2*PRIMARY INSURER*****PI*SB865 Loop 2430 (Service Level) SVD*SB865*103.5*HC:92014**1~ CAS*CO*45*30~ CAS*PR*2*11.5~ DTP*573*D8*20120809~ ~ 5 ~

837 Professional Transaction Sample Data Element Value Subscriber: Subscriber Address: Sex: Clark S. Kent 123 Fake St. Pittsburgh, PA 15123 M DOB: May 3, 2006 Insurance ID#: 000000001-02 Payer ID #: 987654321 Patient: Primary Payer: Submitter: Clark S. Kent UPMC Health Plan EDI #: 010101010 Receiver: Line Medical Associates UPMC Health Plan EDI #: 101010101 Service Provider: William J. Line, MD Provider # 2222222222 Address: 123 Pepper St. Pittsburgh, PA 15123 Contact Person and Number Kevin, 412-454-1000 Patient Account Number 666666666 Date of Service: 4/5/2011 Place of Service: Principal Diagnosis Code: Secondary Diagnosis Codes: Revenue Codes Services: Office V053 V068 V0382 Professional Services Rendered: 90744 90698 90670 Line Item Charge Amounts $15.76, $15.76, $15.76 HC Total Charges: $47.28 ~ 6 ~

Example 837 Data String The following transmission sample illustrates the file format used for an EDI transaction, which includes delimiters and data segment symbols. The sample includes the ISA (Interchange Control) and GS (Functional Group) portions of a transmission, and only one ST/SE segment. This sample contains a line break after each tilde to provide an easy illustration of where a new data segment begins. ISA*00* *00* *ZZ*010101010 *33*7306849549*110406*0857*^*00501*000000312*1*P*:~ GS*HC*010101010*7306849549*20110406*0857*312*X*005010X222A1~ ST*837*0001*005010X222A1~ BHT*0019*00*1*20110406*085755*CH~ NM1*41*2*LINE MEDICAL ASSOCIATES*****46*010101010~ PER*IC*KEVIN*TE*4124541000~ NM1*40*2*UPMC*****46*7306849549~ HL*1**20*1~ PRV*BI*ZZ*208000000X~ NM1*85*1*LINE*WILLIAM*J***XX*01010101~ N3*123 PEPPER ST~ N4*PITTSBURGH*PA*15123~ REF*EI*260110222~ PER*IC* KEVIN*TE*4124541000~ HL*2*1*22*0~ SBR*P*18**BEST UPMC FOR YOU*****CI~ NM1*IL*1*KENT*CLARK*S***MI*00000000101~ N3*123 FAKE STREET~ N4*PITTSBURGH*PA*15123~ DMG*D8*20060503*M~ NM1*PR*2*UPMC HEALTH PLAN*****PI*7306849549~ N3*1 CHATHAM CENTER 112 WASHINGTON*PO BOX 2995~ N4*PITTSBURGH*PA*15230~ CLM*2152414902600312*47.28***11::1*Y*A*Y*Y*B~ DTP*304*D8*20110405~ DTP*431*D8*20110405~ REF*D9*21524 149026~ HI*BK:V053*BF:V068*BF:V0382~ NM1*77*2*DOCTORS OFFICE*****XX*010101010~ N3*123 PEPPER ST~ N4*PITTSBURGH*PA*15123~ LX*1~ SV1*HC:90744*15.76*UN*1*11**1~ DTP*472*D8*20110405~ LIN**N4*00006498100~ LX*2~ SV1*HC:90698*15.76*UN*1*11**2~ DTP*472*D8*20110405~ LIN**N4*49281051005~ LX*3~ SV1*HC:90670*15.76*UN*1*11**3~ DTP*472*D8*20110405~ SE*41*0001~ GE*1*312~ IEA*1*000000312~ ~ 7 ~