Los Angeles County Service Authority for Freeway Emergencies Kenneth Hahn Call Box System



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Los Angeles County Service Authority for Freeway Emergencies Kenneth Hahn Call Box System 3 S.A.F.E One Gateway Plaza Los Angeles, California 90012-2952 TEL (21 3) 922-5652 FAX (213) 922-2955 SAFE BOARD FEBRUARY 28.2008 SUBJECT: ACTION: MOTORIST AID AND TRAVELER INFORMATION SYSTEM (MATIS) TECHNICAL SUPPORT SERVICES AWARD CONTRACT NO. 07SAFE16 FOR TECHNICAL SUPPORT SERVICES TO AID IN THE DEVELOPMENT, DEPLOYMENT AND OPERATION OF MATIS RECOMMENDATION Authorize the Executive Officer to award a five-year fxed labor hour rate contract, Contract No. 07SAFE16, to Jennillian Corporation for technical support services to aid in the development, deployment and operation of MATIS in an amount not-to-exceed $975,000, inclusive of a 10% contingency effective Beember 1,2883. March 1,2008. RATIONALE LA SAFE is responsible for providing motorist aid services for Los Angeles County. Concurrent with this recommendation, there is a report recommending the award of a tenyear contract for the development, deployment, operation and maintenance of MATIS. MATIS is a comprehensive motorist aid system that will provide: 1) a call center to support call box, #399 mobile call box and 511 operator-assisted calls; 2) fleet monitoring support for the Metro FSP program; and 3) the regional 511 Traveler Information system. These three distinct yet inter-related operations require the knowledge of a variety of technical fields. LA SAFE does not have the staff to fully and adequately address the variety of technical issues that will arise during the development and operation of MATIS. This contract award will ensure that LA SAFE has sufficient resources available to support the development, deployment and operation of MATIS. This contract will provide LA SAFE with the resources to support technical reviews and recommendations; implementation, integration and development of various data systems; development and management of call center systems; development and implementation of the 511 website and Interactive Voice Response (IVR) system; development and implementation of the fleet monitoring system; monitoring of systems implementation; management and monitoring of MATIS operations and maintenance; assistance in identifjrlng opportunities to improve and enhance MATIS; and general overall technical project management support.

FINANCIAL IMPACT The hnding of $375,000 for technical support services to aid in the development, deployment and operation of MATIS is included in LA SAFE'S FY08 budget under Cost Center 3351, Motorist Services, under Project 300209, Kenneth Hahn Call Box and line item 50316. Since this is a multi-year contract, the Cost Center Manager and LA SAFE Deputy Executive Officer will be accountable for including the costs in future budget years. ALTERNATIVES CONSIDERED The Board may not authorize the execution of this contract. This alternative is not recommended because this contract is needed to ensure that there are enough technical resources to ensure the successful development, deployment and operation of MATIS. ATTACHMENTS A. Procurement Summary A-1. Procurement History A-2. List of Subcontractors Prepared by: Kali K. Fogel, Motorist Services Technical Administrator Samira Baghdlkian, Senior Contract Administrator MATIS Technical Support Senices

Deputy Executive Officer Roger ~ noblg Executive Officer MATIS Technical Support Services

AnACHMENT A PROCUREMENT SUMMARY MOTORIST AID AND TRAVELER INFORMATION SYSTEM (MATIS) TECHNICAL SUPPORT SERVICES 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Contract Number: 07SAFE16 Recommended Vendor: Jennillian Corporation Cost/Price Analysis Information: A. Bid/Proposed Price: $885,772.89 Recommended Price: $975,000 (including approximate 10% contingency) B. Details of Significant Variances are in Attachment A-l.D Contract Type: Labor How Rate Procurement Dates: A. Issued: August 1, 2007 B. Advertised: August 2, 2007 C. Pre-Proposal Conference: August 14, 2007 D. Proposals Due: September 4,2007 E. Pre-Qualification Completed: N/A F. Conflict of Interest Form Submitted to Ethics: September 27, 2007 Small Business Participation: A. Bid/Proposal Goal: 5% SBE B. Small Business Commitment: Invitation for BidlRequest for Proposal Data: Notifications Sent: 5 Evaluation Information: A. Bidders/Proposers Names: 1) Post, Buckley, Schuh & Jernigan, Inc. (PBS & J) 2) Jennillian Corporation Date Small Business Evaluation Completed: 9/11/07 Proposals Downloaded: 20 2) $888,590.05 Bids/Proposals Received: 2 Bid/Proposal Amount: I Best and Final Offer Amount: 1) $1,150,159.00 1) $976,170.00* 2) $885,772.8gk 1 *without contingency B. Evaluation Methodology: Sealed Bid Details are in Attachment A-l.C Protest Information: A. Protest Period End Date: 12/11/07 B. Protest Receipt Date: -None C. Disposition of Protest Date: -None Contract Administrator: Samira Baghdikian Project Manager: Kali Fogel Telephone Number: (213) 922-1033 Telephone Number: (213) 922-2665 MATIS Technical Support Services

A'ITACHMENT A-1 PROCUREMENT HISTORY MOTORIST AID AND TRAVELER INFORMATION SYSTEM (MATIS) TECHNICAL SUPPORT SERVICES A. Background on Contractor Jennillian Corporation (Jennillian) is an information technology services and development provider located in Westminster, California. Jennillian's president and chief architect Dr. Baron Grey is an experienced information technology industry executive with a strong technical, engineering, and academic background that has been developed from over 30 years of experience working in the academic, public, private and defense sectors and his own information technology services company Jennillian Corporation since 2002. Jennillian has provided information technology support to LA SAFE and other public agencies and has developed requirements and statements of work for the LA County Call Box program and other motorist aid projects. Jennillian has had prior and current contracts with LA SAFE for the call center, call box program and the #399 mobile call box. Its work has been satisfactory to date. B. Procurement Background This is a competitively negotiated procurement issued as an RFP using explicit evaluation factors: Qualifications of Firm (lo%), Qualifications of Staff (50%) and Price (40%). The contract period is 5 years without any options. The contract period of performance is anticipated to begin on or about -March I 1. 2008. The Diversity & Economic Opportunity Department (DEOD) recommended a Small Business Enterprise (SBE) goal of 5% for this procurement. C. Evaluation of Proposals Proposals were evaluated according to LA SAFE'S policies and procedures for competitive procurements. Two proposals were received from Post, Buckley, Schuh & Jernigan, Inc. (PBS & J) and Jennillian Corporation. A source selection committee, comprised of staff from LA SAFE, METRO, Cal Trans and Orange County Transportation Authority, determined that both proposers met the minimum qualifications identified in the RFP. The recommended Contractor (Jennillian) was not only determined to be the highest rated technical proposer, but also offered the lowest price. MATIS Technical Support Senices

D. Cost/Price Analysis and Explanation of Variances The recommended price of $975,000, which includes an approximate 10% contingency, has been determined to be fair and reasonable based upon price analysis and adequate competition under the competitive procurement process. The recommended price, excluding the approximate 10% contingency, is lower than the independent cost estimate of $933,543. MATIS Technical Support Services

ATI'ACHMENT A-2 LIST OF SUBCONTRACTORS MOTORIST AID AND TRAVELER INFORMATION SYSTEM (MATIS) TECHNICAL SUPPORT SERVICES PRIME CONTRACTOR - Jennillian Corporation Small Business Commitment Jennillian Corporation - 100% Other Subcontractors N I* Total Commitment 100% MATIS Technical Support Senices