HOSPICE AND PALLIATIVE CARE

Similar documents
Life Choices. What is Palliative Care? Palliative? Palliative care emerged. A Program of Palliative Care

James F. Kravec, M.D., F.A.C.P

Frequently Asked Questions about Pediatric Hospice and Pediatric Palliative Care

HOSPICE CARE. and the Medicare Hospice Benefit

Circle of Life: Cancer Education and Wellness for American Indian and Alaska Native Communities. Group Discussion True False Not Sure

Hospice Care. To Make a No Obligation No Cost Referral Contact our Admissions office at: Phone: Fax:

HOSPICE CARE. A Consumer s Guide to Selecting a Hospice Program

Family Caregiver s Guide to Hospice and Palliative Care

EndLink: An Internet-based End of Life Care Education Program ABOUT HOSPICE CARE

Hospice Certification, Care Planning and Documentation:

HOSPICE CARE: A Consumer s Guide to Selecting a Hospice Program

Hospice and Palliative Care: Help Throughout Life s Journey. John P. Langlois MD CarePartners Hospice and Palliative Care

Department of Veterans Affairs VHA HANDBOOK Washington, DC March 1, 2005 COMMUNITY HOSPICE CARE: REFERRAL AND PURCHASE PROCEDURES

Frequently Asked Questions Regarding At Home and Inpatient Hospice Care

Palliative Care Program Wentworth-Douglass Hospital

Hospice Care It s About How You Live

Introduction to Hospice

Holy Cross Palliative Care Program. Barb Supanich,RSM,MD Medical Director June 19,2007

Oncology Competency- Pain, Palliative Care, and Hospice Care

Hospice Care. What is hospice care?

Hospice Case Management

Making Choices. About Hospice

Hospice Update. Annette T. Carron, D.O., CMD, FAAHPM, FACOI Director Geriatrics and Palliative Care Botsford Hospital Farmington Hills, MI

End of Life Care - It Takes a Team

How do you get the most out of. Life?

Pain and symptom management. For persons. Alzheimer s Disease and Hospice Care. What is Hospice Care? Hospice Can Help. Hospice

Ann Hablitzel, RN, BSN, MBA Hospice Care of California

PALLIATIVE CARE AGS. THE AMERICAN GERIATRICS SOCIETY Geriatrics Health Professionals. Leading change. Improving care for older adults.

Memories. R ichmond s ol d es t and only non-pr of it hospic e pr o gr am

National Eldercare Locator Administration on Aging Medicare MEDICARE

HOSPICE INFORMED CONSENT

Caring About Palliative Care An overview

end-of-life decisions Honoring the wishes of a person with Alzheimer's disease

Hospice and Palliative Medicine

CLINICAL DOCUMENTATION SYSTEM FOR HOSPICE

What is Palliative Care

PALLIATIVE CARE SERVICES AND RESOURCES. A guide for patients and their loved ones. Living well with serious illness

HOSPICE SERVICES. This document is subject to change. Please check our web site for updates.

Compassionate Care Right at Home.

A GUIDE TO ADVANCE CARE PLANNING

Hospice Manual for Facility

The Social Context. If you are young and thin, you will be happy and live forever! (Assuming you have an iphone )

Why and how to have end-of-life discussions with your patients:

Advance Health Care Directive. A guide for outlining your health care choices

Karen R. Waters. Advanced Nurse Practitioner and Professor Martin Johnson, University of Salford

Finding Meaning and Purpose in Palliative Care

Advance Care Planning

Palliative Care for Children. Support for the Whole Family When Your Child Is Living with a Serious Illness

Palliative Care The Relief You Need When You re Experiencing the Symptoms of Serious Illness

Collaboration Between Adult Day Services and Community Agencies

Maine Health Care Advance Directive Form

Hospice care services

What is hospice care? Answering questions about hospice care

Engaging Spirituality in Social Work for Palliative Care and Hospice

Medicare Hospice Benefits

The ROI of Palliative Care. James Mittelberger, MD MPH March 22, 2104

Release: 1. HLTEN511B Provide nursing care for clients requiring palliative care

What services are provided by JSSA Hospice? Our personalized services for patients and family members include:

SPECIALTY CASE MANAGEMENT

Palliative Care Certification Requirements

Coding. Future of Hospice. and the. An educational resource presented by

Welcome to the Series on Palliative Care for the Licensed Vocational Nurse.

End-of-Life Care: Diversity and Decisions Participant Handout

Palliative Care. The Relief You Need When You re Experiencing the Symptoms of Serious Illness. Healthcare & Rehab Centre

When it comes to creating memories and sharing

Heartland Hospice Care

Palliative Care Rounds Quality end-of-life care and resources in southeastern Ontario to help achieve it

ADVANCE DIRECTIVES. A Guide to Maryland Law. Health Care Decisions. (Forms Included) State of Maryland. Office of the Attorney General

PARTNERSHIP HEALTHPLAN OF CALIFORNIA POLICY / PROCEDURE:

Priorities of Care for the Dying Person Duties and Responsibilities of Health and Care Staff with prompts for practice

Utah Advance Directive Form & Instructions

Medicare Hospice Benefits

Common Questions and Answers About Severe Brain Injury

Palliative Performance Scale & Care Plan Reviews Resident Name: Unit/Room #: NURSING GUIDELINES FOR END-OF-LIFE CARE

Performance Measurement for the Medicare and Medicaid Eligible (MME) Population in Connecticut Survey Analysis

North Shore Palliative Care Program

A Call to Duty. Transforming Veteran s End-of-Life Care. Julie Benson, MD. Medical Director Hospice and Palliative Care. Jessica Martensen, RN

Frequently Asked Questions about Fee-for-Service Medicare For People with Alzheimer s Disease

Learning Objectives. Establishing Goals of Care for the Chronically Critically Ill. What is Chronic Critical Illness?

A Provincial Framework for End-of-Life Care

Determining Hospice Eligibility and Relatedness

Moving Through Care Settings (Don t Send Me to a Nursing Home)

Palliative Medicine, Pain Management, and Hospice. Devon Neale, MD Assistant Professor Dept of Internal Medicine UNM School of Medicine

Medicare Benefit Review

Seniors Health Services

How To Help A Cancer Patient With A Stroke

Transcription:

HOSPICE AND PALLIATIVE CARE What, Why, When, and How Debra Luczkiewicz MD Attending Physician Hospice Inpatient Unit Center for Hospice and Palliative Care, Buffalo, NY

OBJECTIVES Define hospice and palliative care. Look at hospice and palliative care services provided by Hospice Buffalo. Consider Hospice eligibility criteria for different diagnoses. Understand goals of care and how they interrelate and change.

OBJECTIVES Look at the 7-step protocol to negotiate goals of care. Be able to communicate prognosis and its uncertainty. Learn how to make referrals to Hospice and Palliative Care.

GUIDING PRINCIPLES Death is an inevitable consequence of having life. No amount of medical progress can change this fact. A person s dying days are of just as much value as their non-dying ones. Care is always focused on the needs and wishes of individual patients. Royal Hobart Hospital Goals of Care, Limitation of Treatment, and Resuscitation Policy

TRADITIONALLY Physicians focused on curing illness. Little attention paid to relief of suffering, care of dying. Hospice and palliative care arose in response to a need for specialized care of seriously ill and dying patients.

PALLIATIVE CARE Care for patients of any age, at any stage of advanced and life-threatening illness, throughout illness, and simultaneous with other treatment.

PALLIATIVE CARE Comprehensive, coordinated pain and symptom control. Care of psychological and spiritual needs. Family support. Assistance in making transitions between care settings.

DOMAINS OF PALLIATIVE CARE Pain management. Symptom management. Communication skills Goals of care. Advance directives/dnr. Bad news. Ethics & conflict resolution. Self awareness.

HOSPICE PROGRAMS A Hospice program provides palliative care and supportive services to terminally ill patients, their families and significant others throughout the course of illness and into bereavement.

PALLIATIVE CARE: ORIGINAL MODEL CURATIVE / LIFE PROLONGING CARE PALLIATIVE CARE ILLNESS DEATH

PALLIATIVE CARE: IMPROVED MODEL ILLNESS ONSET DEATH RISK REDUCING CARE CURATIVE/LIFE PROLONGING CARE PALLIATIVE CARE BEREAVEMENT SYMPTOM TREATMENT AND SUPPORTIVE CARE LIFE CLOSURE CARE IN LAST DAYS

SUPPORTIVE MEDICAL PARTNERS Palliative care services throughout Western New York. Serves patients of all ages with serious illness as well as frail elderly with advanced progressive illness. Consultations and coordination of care. Patient s homes, hospitals, long-term care settings or SMP office in Cheektowaga. Home Connections Program.

SUPPORTIVE MEDICAL PARTNERS, cont Patient-centric model of care with comprehensive collaboration. Pain and symptom management. Communication to help understand prognosis and care options, define goals of care, and facilitate acceptance of disease progression. Practical and emotional support for patients and families. Assistance with advanced directives.

HOME CONNECTIONS Interdisciplinary palliative case management model. Works in partnership with patient s medical team. For eligible patients with serious progressive illness: advanced heart or lung disease, cancer, progressive neurological disease, dementia, frequent hospital/er visits. Provides case management, 24 hour phone support, social work services, trained volunteers, with palliative physician oversight. Medicare patients enrolled in Blue Cross and Blue Shield or Independent Health eligible.

REFERRALS TO PALLIATIVE CARE Home Connections Program (716) - 989-2475 Supportive Medical Partners (716) - 686-8460

HOSPICE Hospice is a concept of care, not a place. Emphasis on symptom management & quality of life, not cure. Focus is on the physical, emotional and spiritual needs of the patient and family. Care provided by an interdisciplinary team. Patients choose palliative approach over curative or aggressive treatment. For patients with prognosis of six months or less, if illness follows its usual course.

LOCATIONS OF CARE About 85% of patients are cared for in home settings: Patient or family member s home. Nursing Home/Assisted Living. Group Homes. Hospice Inpatient Units. Hospice (swing) beds in hospitals.

HOME HOSPICE SERVICES Nurse case manager: visits at least once a week, more if needed. Home health aide: 1-4 hrs/day for personal care. Chaplain, Social worker: about every other week and as needed. Physician: Patient s own primary or Hospice physician oversees medical care. On-call: 24 hour support.

HOME HOSPICE SERVICES, cont Extended services: PT, OT, speech, massage music therapy, nutrition counseling, etc. Medical equipment: oxygen, wheelchairs, hospital beds, etc. Medical supplies: bandages, ostomy or incontinence supplies, etc. Prescription drugs: related to terminal illness.

HOME HOSPICE SERVICES, cont Acute symptom management: in Hospice Inpatient Units and hospital swing beds. Respite care: periodically for up to 5 days at a time to provide caregiver break. Volunteer support: for patients and caregivers. Bereavement/grief counseling: 13 months for family/caregivers. Special programs for children.

ELIGIBILITY FOR HOSPICE MD certified prognosis < 6 months if disease pursues its usual course. Any terminal diagnosis is appropriate, as is a combination of conditions in the face of ongoing functional and physical decline. Treatment goals are palliative rather than curative.

THE SURPRISE QUESTION Would I be surprised if this patient died in the next six months?

THE SURPRISE QUESTION Would I be surprised if this patient died in the next six months? If your answer is no, a Hospice referral may be appropriate.

HOSPICE DIAGNOSES, 2005 http://www.longtermcarelink.net/eldercare/hospice.htm

HOSPICE ELIGIBILITY CRITERIA Cancer Cardiac Disease Pulmonary Disease Dementia Adult Failure To Thrive Stroke or Coma

CANCER Tissue diagnosis or diagnostic work-up revealing a mass or multiple lesions consistent with metastatic disease, or Progression from earlier stage to metastatic disease with decline in spite of therapy or desire for no further treatment of cancer, or Earlier stage of known aggressive cancer.

CARDIAC DISEASE Optimally treated with diuretics & vasodilators. NYHA Class IV, or Class III with comorbidities. Class III: Marked limitations of physical activity. Comfortable at rest. Less than ordinary activity causes symptoms. Class IV: Inability to carry out any physical activity without discomfort; symptoms present at rest. EF < 20% helpful (but not required).

CARDIAC DISEASE, cont Other helpful documentation: Symptoms of heart failure at rest. H/O supraventricular or ventricular arrhythmias resistant to therapy. H/O cardiac arrest and resuscitation. Persistent elevation BNP. Multiple hospitalizations. Critical aortic stenosis, not a surgical candidate.

PULMONARY DISEASE Disabling dyspnea at rest, poorly or unresponsive to bronchodilators FEV1 <30% predicted helpful. and documented disease progression Increasing ER visits or hospitalizations. Recurrent pulmonary infections. and hypoxemia at rest on supplemental O2, or hypercapnia po2 < 55 mmhg or SaO2 <= 88% or pco2 >= 50 mmhg.

PULMONARY DISEASE, cont Other helpful indicators: Right heart failure/cor pulmonale. Unintentional weight loss. Resting tachycardia >= 100.

DEMENTIA Beyond stage 7 FAST score. Presence of medical complications within past year: Aspiration pneumonia. Upper urinary tract infection. Decubitus ulcers. Sepsis. Fevers recurrent after antibiotics. Inability to maintain sufficient PO intake with 10% weight loss past 6 months or albumin < 2.5.

FUNCTIONAL ASSESSMENT STAGING (FAST) 6a Unable to dress without assistance. 6b Unable to bathe properly. 6c Unable to manage mechanics of toileting. 6d/6e Urinary/fecal incontinence. 7a Fewer than 6 intelligible words in a day. 7b Single intelligible word in a day. 7c Unable to ambulate without assistance. 7d Cannot sit up without assistance. 7e Loss of ability to smile. 7f Loss of ability to hold head up.

ADULT FAILURE TO THRIVE Decline in functional status Assistance with at least 2 ADLs. Decline in PPS score <70 (decreased ambulation, unable to do work, significant disease). Decline in nutritional status Weight loss >= 10% over 6 months or albumin < 2.5. Dysphagia causing aspiration or decreased PO intake. Increasing ER visits, hospitalizations. Multiple co-morbidities.

STROKE OR COMA PPS < 40% (mainly in bed, extensive disease, inability to work, needing assistance with selfcare). Inability to maintain hydration and caloric intake with one or more of: Weight loss >10% past 6 months or >7.5% past 3 months. Albumin < 2.5. H/O aspiration not responsive to speech therapy. Sequential calorie counts showing inadequate intake. Dysphagia preventing intake sufficient to sustain life.

REFERRALS TO HOSPICE Chart order in any hospital. Call to main number: 686-8000. Anyone can make a referral: Physician Other medical staff Patient Family members

TALKING TO PATIENTS As a close friend of mine once said, One of the scariest things in the world is to look someone in the eye and tell them they are dying. But in my practice I do try to tell patients they are dying because I believe in my heart that it is worse when clinicians don t. Pauline Chen MD, Talking Frankly at the End of Life. NY Times, May 28, 2009.

END-OF-LIFE WISHES 2011 California HealthCare Foundation Survey

WHAT PATIENTS WANT Control of pain and symptoms. To avoid inappropriate prolongation of the dying process. A sense of control. To relieve burdens on family. Strengthened relationships with loved ones. Accurate and sensitive prognostication. Non-abandonment. Tulsky, 2003; Maguire 1999; Heaven 1997

WHAT CAREGIVERS WANT Loved one s wishes honored. Inclusion in decision processes. Support/assistance at home. Practical help (transportation, meds, equipment). Help with personal care needs (bathing, feeding, toileting). Tolle et al. Oregon report card.1999 www.ohsu.edu/ethics

WHAT CAREGIVERS WANT Honest information. 24/7 access. To be listened to. To be remembered and contacted after the death. Tolle et al. Oregon report card.1999 www.ohsu.edu/ethics

FAMILY (DIS)SATISFACTION WITH HOSPITALS 82% Uncertain which MD is in charge. 72% Not enough contact with MD. 51% Not enough emotional support for the patient. 50% Not enough information about what to expect with the dying process. 38% Not enough emotional support for the family. 19% Not enough help with pain/sob. Family perspectives on end-of-life care at the last place of care.; Teno et al. JAMA 2004;291:88-93.

QUESTIONS TO HELP DEFINE GOALS OF CARE What are you expecting? What do you most want to accomplish? What are you hoping for? What do you think will happen? What are you afraid will happen? What do you expect the end of your life to be like?

POTENTIAL GOALS OF CARE Cure of disease. Avoidance of premature death. Maintenance or improvement in function. Prolongation of life. Relief of suffering. Quality of life. Staying in control. A good death. Support for families and loved ones.

MULTIPLE GOALS OF CARE Multiple goals often apply simultaneously. Goals are often contradictory. Certain goals may take priority over others. Goals may change over course of illness Change is gradual. Change is an expected part of the continuum of medical care.

SEVEN STEP PROTOCOL FOR GOAL SETTING 1. Create the right setting. 2. Determine what the patient and family know. 3. Explore expectations and hopes. 4. Suggest realistic goals. 5. Respond empathically. 6. Make a plan and follow through. 7. Review and revise periodically, as appropriate.

STEVE JOBS Almost everything--all external expectations, all pride, all fear of embarrassment or failure--these things just fall away in the face of death, leaving only what is truly important.

COMMUNICATING PROGNOSIS Helps patient / family cope, plan. Increases access to Hospice, other services. Helps patients achieve closure, accomplish goals. Many physicians are uncomfortable discussing prognosis and assume someone else has done so.

THE DIFFICULTY WITH PROGNOSIS Doctors are lousy prognosticators. Physicians overestimate survival in malignant disease by a factor of 5 Christakis, 2003 The standard deviation for estimating survival in chronic non-malignant disease exceeds 2 months NHPCO, 2009

DISEASE TRAJECTORIES

PROGNOSIS Talk in terms of averages "People with your illness can live for a long or a short time. About half live for about 3 months. There is a lot variation for the other half. Some find it is best to plan for little time, and hope for more time. Acknowledge uncertainty and surprises.

PROGNOSIS Consider offering a range that encompasses average life expectancy hours to days days to weeks weeks to months months to years

NEW YORK PALLIATIVE CARE INFORMATION ACT 2/2011 Requires attending health care practitioner to offer to provide patients with a terminal illness with information and counseling regarding palliative care and end-of-life options.

NEW YORK PALLIATIVE CARE INFORMATION ACT 2/2011, cont Information includes: Prognosis. Range of options appropriate to the patient. Risks and benefits of various options. Patient's "legal rights to comprehensive pain and symptom management at the end of life. Information and counseling provided orally or in writing.

HOPE Definition: the feeling that what is wanted will happen. False sense of hope may deflect the patient and family from finding final meaning and value, and closing their lives together. The true skill is to help patients and families find hope for realistic goals, which may change with time.

HOPE, cont Some physicians find it useful to frame discussions using words like: Everyone hopes to win the lottery, but you shouldn t plan your life assuming you are going to win. We need a backup plan. We can hope for the best, but we also need to plan for the worst.

OUR ROLES AS PHYSICIANS Initiate discussions about prognosis, goals, end-of lifecare. Encourage patients to complete advanced directives. Consider palliative care consults for patients with serious illness. Refer to Hospice when appropriate. Continue as patients primary physician.

RANDY PAUSCH To be cliché, death is a part of life and it s going to happen to all of us. I have the blessing of getting a little bit of advance notice and I am able to optimize my use of time down the home stretch.