CAF 1 YEAR FIXED TERM DEPOSIT ACCOUNT

CAF 1 YEAR FIXED TERM DEPOSIT ACCOUNT Application form working in association with

CAF 1 Year Fixed Term Deposit Account Application form Scottish Widows Bank is the provider of the CAF 1 Year Fixed Term Deposit Account. Please complete this form in BLOCK CAPITALS. 1 Organisation details Please tick as appropriate: Registered charity Unregistered charity, club, association Type of organisation (nature of activities) eg, medical research Telephone number Email address Registered charity number (if applicable) Full name of organisation Registered address Correspondence address (if different from registered address) If your organisation is an unregistered charity, club or association you must complete the following: Based on your most recent annual accounts, is more than 50% of your organisation s income generated from subscription/ membership fees? Yes No If your organisation is also a registered company you must complete the following: Company registration number (As held by Companies House) Standard Industry Code (SIC) (As held by Companies House) Country of incorporation Main contact (this must be one of the signatories on the account) 2 Taxation status documentation requirements Interest will be paid gross without deduction of basic rate tax subject to confirmation of tax status as evidenced by the following: Registered charity: Charity Registration Number Unregistered charity, club, association: Copy of HMRC exemption certification OR latest annual accounts (signed by auditors) OR Deed of Constitution For office use only Issue Interest rate. % Tracking code Account number CAF CRM number 2

3 Deposit details Please credit the following into my account: Enclosed cheque* made payable to Scottish Widows Bank plc/organisation name By transfer of from our existing Scottish Widows Bank account number By CHAPS of (i) If a CAF Bank account number (the signatories on this application form must match exactly those on your CAF Bank mandate). (ii) If another bank s account, please contact Scottish Widows Bank on 0345 845 0829 for requirements. * If the cheque is drawn from a building society account using a counter cheque, please ask the issuing branch to stamp and sign the reverse of the cheque and add your organisation name, sort code, account number and roll number if applicable. 4 Nominated bank or building society This is the account that you wish to nominate to make payments to and from your CAF 1 Year Fixed Term Deposit Account. It has to be in the same name as the account you are opening here. Bank/building society name Account number Sort code Roll number (if applicable) Address Account name If you are opening your account with a cheque drawn from the above account we do not need further verification of your bank details. If you are opening your account with funds by transfer, please enclose an original statement of your account or a cancelled cheque. If your funds are being transferred from CAF Bank this is not necessary, but please note that CAF Bank may be required to provide evidence of your account to Scottish Widows Bank. 5a Scottish Widows Bank privacy statement Who we are Your information will be held by Scottish Widows Bank which is part of the Lloyds Banking Group. More information on the Group can be found at www.lloydsbankinggroup.com. How we share your information with Group companies Your personal information will be shared within the Lloyds Banking Group to enable us to better understand your needs, run your accounts, and provide products in the efficient way that you expect. Using your information for fraud prevention We will share your personal information from your application with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud will be passed to these agencies to prevent fraud and money laundering. Further details explaining how information held by the fraud prevention agencies may be used can be obtained by reading the privacy notice at www.scottishwidowsbank.co.uk, or you can request a copy by calling us on 0345 845 0829. Checking your identity We may ask you to provide physical forms of identity verification or search the files of credit reference agencies which will keep a record of our search, whether or not your application proceeds. This is not seen or used by lenders to assess your ability to obtain credit. How we use your information to contact you about products and services Lloyds Banking Group companies may use your information to contact you by mail, telephone, email or text message about products and services that may be of interest to you. If you do not wish to receive this information please tick the box Further information For further information please contact us on 0345 845 0829. Your consent to process your information To understand how the personal information you give us will be used, we strongly advise that you read our full Privacy Notice, which you can find at www.scottishwidowsbank.co.uk, or you can ask us for a copy. By signing this application, you agree to your personal information being used in the ways we describe. Please contact us if you have any questions. Section 5a continued overleaf 3

Section 5a continued Warning: Messages sent by email may not be secure and may be intercepted by third parties. For these reasons, please do not use email to send us communications which contain confidential information. If you disregard this warning and choose to send us confidential information, you agree that you do so at your own risk and that you will not hold Scottish Widows Bank responsible for any loss you suffer as a result. 5b CAF privacy statement CAF and the companies in which CAF has a majority stake (the Group) will not share your information with any outside organisation except as part of providing a product/service or when legally obliged to do so. CAF Financial Solutions Ltd would like to tell you by letter, phone or email about additional products and benefits from the CAF Group that we believe will be of interest to you. If you would prefer not to be contacted, please tick the appropriate boxes. Please note that ticking a box means that we would not be able to tell you about these additional benefits. I do not wish to receive details of: Other CAF Group products and services Forthcoming CAF Group events 6 Account operating and signing instructions Please indicate on which basis you wish to operate the account: Signing instructions: Telephone and/or postal basis, with any one signatory from the appointed persons in section 7. Postal basis only by choosing this option we can only transfer funds if we have written authority signed in accordance with the signing instructions given here: For example: any two persons from three to sign Director/Treasurer/named person plus one other to sign Information can only be provided to any signatory on confirmation of the passwords given in section 9, if required Notes for completing section 7 To comply with money laundering regulations, Scottish Widows Bank need to verify the identity of your organisation, signatories and beneficial owners when opening an account. Scottish Widows Bank may make searches now and in the future about you with an online reference agency who will supply information for the purpose of verifying your identity. Scottish Widows Bank may also obtain documents from you confirming your identity and address or confirming the existence of the organisation. You will not be allowed to operate the account until the money laundering checks are complete. 4

7 Signatories We, the persons whose signatures appear below, declare that monies are being/will be deposited in the Scottish Widows Bank account with you in the name of the organisation as legal owner(s). We declare that the information given on this form is true to the best of our knowledge. We confirm that our organisation has received a copy of the Financial Services Compensation Scheme information sheet. We hereby authorise you to provide account information or transfer funds to or from the nominated bank account (detailed in Title Mr Mrs Ms Other Name section 4) on receiving written or verbal instructions in accordance with the applicable terms and conditions. We acknowledge that no third party transactions will take place and that only electronic funds transfer between the Scottish Widows Bank account and the nominated bank account (detailed in section 4) will be undertaken. We, the undersigned, hereby authorise you to accept and act on instructions requesting account withdrawals in accordance with the account operation and signing instructions given in section 6. Title Mr Mrs Ms Other Name Date of birth d d m m y y y y Male Female Address (personal) Date of birth d d m m y y y y Male Female Address (personal) Country of nationality Country of nationality Signature Date d d m m y y y y Title Mr Mrs Ms Other Name Signature Date d d m m y y y y Title Mr Mrs Ms Other Name Date of birth d d m m y y y y Male Female Address (personal) Date of birth d d m m y y y y Male Female Address (personal) Country of nationality Country of nationality Signature Date d d m m y y y y Signature Date d d m m y y y y 5

8 Other interested parties (for example, beneficiaries, controlling directors) Please complete this section if you are an individual entitled to 25% or more of the organisation funds and are not already listed as a signatory in section 7. To comply with money laundering regulations, Scottish Widows Bank needs to verify the identity of your organisation, signatories and beneficial owners when opening an account. Scottish Widows Bank may make searches now and in the future about you with an online reference agency who will supply information for the purpose of verifying your identity. Scottish Widows Bank may also obtain documents from you confirming your identity and address or confirming the existence of the organisation. You will not be allowed to operate the account until the money laundering checks are complete. The Consumer Financial Education Body s Factsheet Proving your identity will help explain why we need to verify your identity. You can get a free copy from www.moneyadviceservice.org.uk/_assets/ downloads/pdfs/your_money/a5_guides/proving_your_identity.pdf or by calling them on 0300 500 5000. Title Mr Mrs Ms Other Name Title Mr Mrs Ms Other Name Date of birth d d m m y y y y Male Female Address (personal) Date of birth d d m m y y y y Male Female Address (personal) Country of nationality Country of nationality Signature Date d d m m y y y y Title Mr Mrs Ms Other Name Signature Date d d m m y y y y Title Mr Mrs Ms Other Name Date of birth d d m m y y y y Male Female Address (personal) Date of birth d d m m y y y y Male Female Address (personal) Country of nationality Country of nationality Signature Date d d m m y y y y Signature Date d d m m y y y y 6

9 Telephone access In order to provide confidential telephone access we require the following codewords. When receiving telephone instructions we will ask for both of these. Any UK place name Codeword of your choice Always take reasonable steps to keep the passwords and other security information secret at all times. This is essential to help prevent fraud and protect the accounts. Take care when storing or disposing of information about your accounts. You should take simple steps such as shredding printed materials. It is essential that you tell us as soon as possible if you suspect or discover someone else knows your security information call Scottish Widows Bank s customer service staff on 0345 845 0829. 10 Application checklist To complete our verification procedures and to comply with taxation regulations we need the following: Bank identification If you re not paying your opening deposit by a cheque from your nominated account please enclose: an original bank/building society statement OR a cancelled cheque Taxation documentation Registered charity: Charity Registration Number Unregistered charity or club/association: copy of HMRC exemption certification OR latest annual accounts (signed by auditors) OR Deed of Constitution If we can help clarify the requirements of this section, please call us on 03000 123 444. We cannot process your application without sight of these documents which will be returned promptly. 7

Send your completed application form to: Saving and Investment Services CAF Financial Solutions Limited 25 Kings Hill Avenue Kings Hill West Malling Kent ME19 4TA If you have any questions about your new account or other products and services available please call us on 03000 123 444. Telephone lines are open 9am to 5pm Monday to Friday (excluding bank holidays). CAF Financial Solutions Limited (CFSL) is authorised and regulated by the Financial Conduct Authority. Registered office is 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4TA. Registered under number 2771873. CFSL is a subsidiary of Charities Aid Foundation (registered charity number 268369). Telephone calls may be monitored or recorded for security/training purposes and by calling you give your consent to this. Lines are open Monday to Friday 9am - 5pm (excluding bank holidays). working in association with 1652H/0715 Scottish Widows Bank plc. Registered Office: PO Box 12757, 67 Morrison Street, Edinburgh EH3 8YJ. Registered in Scotland no. 154554. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 201601.

FINANCIAL SERVICES COMPENSATION SCHEME INFORMATION SHEET Basic information about the protection of your eligible deposits Eligible deposits in Scottish Widows Bank plc are protected by: The Financial Services Compensation Scheme ( FSCS ) 1. Limit of protection: 75,000 per depositor per bank 2. The following trading names are part of your bank: Scottish Widows Bank. Some savings accounts under the Charities Aid Foundation brand name are also deposits with Scottish Widows Bank plc. If you have more eligible deposits at the same bank: If you have a joint account with other person (s): Reimbursement period in case of bank s failure: Currency of reimbursement: To contact Scottish Widows Bank plc for enquiries relating to your account: To contact the FSCS for further information on compensation: More information: Acknowledgement of receipt by the depositor: ADDITIONAL INFORMATION All your eligible deposits at the same bank are aggregated and the total is subject to the limit of 75,000 2. The limit of 75,000 applies to each depositor separately 3. 20 working days 4. Pound sterling (GBP, ) or, for branches of UK banks operating in other EEA Member States, the currency of that State. You can call us, go online or write to us at the address below: PO Box 12757, 67 Morrison Street, Edinburgh EH3 8YJ. Financial Services Compensation Scheme, 10th Floor Beaufort House, 15 St Botolph Street, London, EC3A 7QU. Tel: 0800 678 1100 or 020 7741 4100 Email: ICT@fscs.org.uk http://www.fscs.org.uk 1. Scheme responsible for the protection of your eligible deposit Your eligible deposit is covered by a statutory Deposit Guarantee Scheme. If insolvency of your bank should occur, your eligible deposits would be repaid up to 75,000 by the Deposit Guarantee Scheme. 2. General limit of protection If a covered deposit is unavailable because a bank is unable to meet its financial obligations, depositors are repaid by a Deposit Guarantee Scheme. This repayment covers at maximum 75,000 per bank. This means that all eligible deposits at the same bank are added up in order to determine the coverage level. If, for instance a depositor holds a savings account with 80,000 and a current account with 20,000, he or she will only be repaid 75,000. This method will also be applied if a bank operates under different trading names. Scottish Widows Bank plc also trades under those trading names detailed above. This means that all eligible deposits with one or more of these trading names are in total covered up to 75,000. In some cases eligible deposits which are categorised as temporary high balances are protected above 75,000 for six months after the amount has been credited or from the moment when such eligible deposits become legally transferable. These are eligible deposits connected with certain events including: a) certain transactions relating to the depositor s current or prospective only or main residence or dwelling; b) a death, or the depositor s marriage or civil partnership, divorce, retirement, dismissal, redundancy or invalidity; c) the payment to the depositor of insurance benefits or compensation for criminal injuries or wrongful conviction. More information can be obtained under http://www.fscs.org.uk

3. Limit of protection for joint accounts In the case of joint accounts, the limit of 75,000 applies to each depositor. However, eligible deposits in an account to which two or more persons are entitled as members of a business partnership, association or grouping of a similar nature, without legal personality, are aggregated and treated as if made by a single depositor for the purpose of calculating the limit of 75,000. 4. Reimbursement The responsible Deposit Guarantee Scheme is the Financial Services Compensation Scheme, 10th Floor Beaufort House, 15 St Botolph Street, London EC3A 7QU Tel: 0800 678 1100 or 020 7741 4100 Email: ICT@fscs.org.uk It will repay your eligible deposits (up to 75,000) within 20 working days until 31 December 2018; within 15 working days from 1 January 2019 until 31 December 2020; within 10 working days from 1 January 2021 to 31 December 2023; and within 7 working days from 1 January 2024 onwards, save where specific exceptions apply. Where the FSCS cannot make the repayable amount available within 7 working days, it will, from 1 June 2016 until 31 December 2023, ensure that you have access to an appropriate amount of your covered deposits to cover the cost of living (in the case of a depositor which is an individual) or to cover necessary business expenses or operating costs (in the case of a depositor which is A deposit is excluded from protection if: EXCLUSIONS LIST not an individual or a large company) within 5 working days of a request. Again, there are specific exceptions to this obligation. In the case of a depositor which is a large company, where the FSCS cannot make the repayable amount available within 7 working days, it will, from 3 July 2015 until 1 December 2016, ensure that you have access to your covered deposits within fifteen working days of a request containing sufficient information to enable it to make a payment, save where specific exceptions apply. In the case of a depositor which is a small local authority, where the FSCS cannot make the repayable amount available within 7 working days, it will, from 3 July 2015 until 1 June 2016, ensure that you have access to your covered deposits within fifteen working days of a request containing sufficient information to enable it to make a payment, save where specific exceptions apply. If you have not been repaid within these deadlines, you should contact the Deposit Guarantee Scheme since the time to claim reimbursement may be barred after a certain time limit. Further information can be obtained under http://www.fscs.org.uk OTHER IMPORTANT INFORMATION In general, all retail depositors and businesses are covered by Deposit Guarantee Schemes. Exceptions for certain deposits are stated on the website of the responsible Deposit Guarantee Scheme. Your bank will also inform you of any exclusions from protection which may apply. If deposits are eligible, the bank shall also confirm this on the statement of account. 1. The holder and any beneficial owner of the deposit have never been identified in accordance with money laundering requirements. For further information, contact your bank. 2. The deposit arises out of transactions in connection with which there has been a criminal conviction for money laundering. 3. It is a deposit made by a depositor which is one of the following: credit institution, financial institution, investment firm, insurance undertaking, reinsurance undertaking, collective investment undertaking, pension or retirement fund 1, public authority, other than a small local authority. The following are deposits, categories of deposits or other instruments which will no longer be protected from 3 July 2015: deposits of a credit union to which the credit union itself is entitled; deposits which can only be proven by a financial instrument 2 unless it is a savings product which is evidenced by a certificate of deposit made out to a named person and which exists in a Member State on 2 July 2014; deposits of a collective investment scheme which qualifies as a small company 3 ; deposits of an overseas financial services institution which qualifies as a small company 4 ; deposits of certain regulated firms (investment firms, insurance undertakings and reinsurance undertakings) which qualify as a small business or a small company 5 refer to the FSCS for further information on this category. For further information about exclusions, refer to the FSCS website at www.fscs.org.uk 1 Deposits by personal pension schemes, stakeholder pension schemes and occupational pension schemes of micro, small and medium sized enterprises are not excluded. 2 Listed in Section C of Annex 1 of Directive 2014/65/EU. 3 Under the Companies Act 1985 or Companies Act 2006. 4 See footnote 3. 5 See footnote 3. Scottish Widows Bank plc. Registered Office: PO Box 12757, 67 Morrison Street, Edinburgh EH3 8YJ. Registered in Scotland no. 154554. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 201601. 55013 08/15

CAF 1 YEAR FIXED TERM DEPOSIT ACCOUNT Terms and conditions working in association with

CAF 1 Year Fixed Term Deposit Account Terms and conditions effective from 13 May 2015 Scottish Widows Bank is the provider of the CAF 1 Year Fixed Term Deposit Account and these conditions apply as laid out by Scottish Widows Bank. Our agreement with you is made up of these terms and conditions that apply to the CAF 1 Year Fixed Term Deposit Account ( the account ) which the account holder(s) ( you ) holds with Scottish Widows Bank plc ( us ) and our interest rates sheet. It is important you carefully read these terms and conditions and retain them for future reference. If there is anything you do not fully understand, please ask for further information or seek professional advice or guidance before sending your application. You can ask for a copy of this agreement and our interest rates sheet at any time. Scottish Widows Bank plc s registered office is: PO Box 12757, 67 Morrison Street, Edinburgh EH3 8YJ We are registered in Scotland and our company registration number is 154554. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Our Financial Conduct Authority register number is 201601. We are covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. Our contact details Our staff are available to deal with your requirements between 8am and 6pm weekdays (from 10am Wednesdays). You can contact us by calling 0345 845 0829 (calls charged at local rates) If calling from overseas telephone 0044 131 655 2000 You can write to us at: Scottish Widows Bank PO Box 12757 67 Morrison Street Edinburgh EH3 8YJ Our website is www.scottishwidowsbank.co.uk You can contact us using any of these contact details unless we specify otherwise. Defined terms In these conditions we and us means Scottish Widows Bank and you and your refers to your organisation. The following terms have the meanings shown beside them: Annual Equivalent Rate means the notional rate of interest which would be equal to the contractual rate of interest if it were paid and compounded on an annual basis; Bank of England Base Rate means the Bank of England s repo rate (commonly referred to as its base rate); Business Day means Monday to Friday excluding bank holidays in England; CHAPS Transfer means a transfer of money using the Clearing House Automated Payment System. If you request this service we will charge you a 25 administration fee to cover the cost of making this transfer; Cut-off Time means the time on each business day such that instructions received after that time will not be treated as received until the next business day. The cut-off time is usually not before 6pm, although the cut-off time for CHAPS transfers is 2pm. Please ask if you would like to know the cut-off time for a particular transaction; Electronic Transfer means a payment to or from the account made by any means other than cash or cheque. Examples include a direct debit; a CHAPS transfer; a transfer using the Faster Payments Scheme; a transfer to or from another Scottish Widows Bank account and a transfer arranged by telephone; Lloyds Banking Group means the group of companies which includes us and a number of other companies. More information on the Lloyds Banking Group can be found at www.lloydsbankinggroup.com; Nominated Account means the account in your organisation s name with another United Kingdom bank (or building society) which you nominate as the account from which or to which electronic transfers may be made; (we accept one set of bank details per account); Security Details can be processes or security procedures we ask you to follow or use, for example, a password or other information, security numbers or codes to make an instruction or confirm your identity.

1 Payment services 1.1 Your payment instructions can be given to us (including withdrawal of consent) by: a telephone we will require your security passwords to be confirmed prior to any transactions being carried out; b post we will accept instructions by letter or postal instruction forms (these are available via our website or on request to the customer services line). Your instruction must be signed and will be checked against our records upon receipt of your request. 1.2 With regard to your payment instructions: a your instructions will not be effective until we receive them b if you ask us to make a payment, we cannot change or cancel the payment instructions because we start processing it when we receive it, (unless it is an instruction for a future date, in which case it can be stopped or recalled up to 6pm on the business day before the instruction is to be carried out) c although some payments can be made on nonbusiness days, the processing of these payments is not completed on our systems until the next business day. 1.3 When you request an electronic transfer to another account, you must give us the other account name, sort code, account number and any other details we ask you for such as the name of the account you are sending the payment to, so we can arrange or make the electronic payment. You are responsible for checking that the details are correct. We will not be liable if an electronic transfer goes to the wrong account because you gave us the wrong details. If it does go to the wrong account because you gave us the wrong details, we will use reasonable efforts to recover the money and, if we manage to do so, we may charge you our reasonable costs. 1.4 When we contact you or you contact us we need to check your identity before you can give us instructions or we can disclose or discuss confidential information about your accounts. For this reason: a you must sign instructions given on paper; and b if you are contacting us or giving us instructions by any other method (for example by telephone) you must do so using the Security Details we have given to you or agreed with you personally. 1.5 As long as we have checked your identity in one of the ways set out above, we will assume that we are dealing with you. 1.6 You will not be able to give a payment instruction using your Security Details if we have stopped, or suspended, your ability to use them. We can do this if we reasonably consider it necessary for reasons relating to: a the security of your Security Details; or b suspected unauthorised or fraudulent use of your Security Details. Unless the law prevents us from doing so or we believe it would undermine our security measures, we will try to contact you by telephone or in writing in advance to tell you that we have done this and our reason for doing so. If we are unable to tell you in advance, we will tell you as soon as possible afterwards. 1.7 We may refuse to carry out a payment instruction if: a you do not have available funds to make the payment; b the payment instruction is not clear or you have not provided us with the correct details in accordance with condition 1.3; c there is a legal requirement or a court or other authority tells us to act in that way; d the payment seems unusual compared with the way you normally use your account; e we reasonably believe you or someone else has used or is using or obtaining, or may use or obtain a service or money illegally or fraudulently; f we reasonably believe that someone else may have rights over money in your account (in this case we can also ask (or require you to ask) a court what to do, or do anything else we reasonably need to do to protect us); or g the organisation you are sending the payment to is not a member of the Faster Payments Scheme; h the amount of the payment instruction exceeds limits for transactions we put in place. Withdrawals exceeding these limits can be arranged by contacting our Customer Services Team on 0345 845 0829. i any other reason set out separately in this agreement applies. 1.8 We will try to contact you by telephone or in writing to tell you that we are refusing a transaction. We will do this at the earliest opportunity. 1.9 We may decline to give our reasons for refusing to carry out a transaction if we reasonably believe that to do so would be in breach of the law, for example if it would involve the unauthorised disclosure of information which we hold about another person (being information which would enable that person to be identified). 1.10 Please note that transactions can only be carried out when we are fully satisfied that identification requirements are met. 1.11 We may refuse to accept a payment into an account or an instruction for a payment from it if we reasonably believe that doing so might cause us (or another company in the Lloyds Banking Group) to breach a legal requirement or might expose us (or another company in the Lloyds Banking Group) to action from any government or regulator. 1.12 Where your pre-advised account is a current account and we are notified by a UK banking industry payment scheme such as the Current Account Switch Service that you have switched your current account to another bank, or a person you have asked us to pay has switched their current account, we will update your instruction with the new sort code and account number to make sure that your payment reaches the correct account within the agreed timescales. 3

2 Payment into your account (deposit) 2.1 You can only make the payment into your account in the following ways: a by cheque from an account in your organisation s name; or b by transferring money from another Scottish Widows Bank account in the name of the organisation (see condition 4); or c by CHAPS from your nominated account. 2.2 We will only accept a payment into your account in Sterling. The minimum deposit is 10,000. The maximum balance accepted by us is 5,000,000. Balances of more than 5,000,000 can be held by special arrangement only. No additional deposits can be made. Electronic Transfer 2.3 If you ask the bank holding your nominated account to make a transfer to your account by means of a CHAPS transfer it will reach your account the same day. Your bank may charge you for this service. Please contact us for exact requirements before sending funds by CHAPS transfer. 2.4 We will credit CHAPS payments to your account when we receive them. Cheques 2.5 Cheques must be drawn from your organisation s existing bank or building society account and made payable to: Scottish Widows Bank <organisation name>. 2.6 Third party cheques are not permitted. Building society cheques must be verified to confirm they are from an account held in your organisation s name. (Please arrange for the issuing branch to stamp and sign the reverse of the cheque and add your organisation s name, sort code, account number and roll number if applicable). 2.7 We do not accept inward transfers of credit through banks money transmission systems, eg bank giro credit, standing order or dividend mandate is not possible as there can be identification difficulties and delays outwith our control. Payments made in this way may be returned automatically and may incur a charge, currently 10. 3 Payment out of your account (withdrawal) No partial withdrawals may be made throughout the term and you cannot close the account before the maturity date. 4 Payments to and from another Scottish Widows Bank account Payments to another Scottish Widows Bank account, you have in the same name(s), can only be made at maturity. Payments, from another Scottish Widows Bank account, you have in the same name(s), can only be made during the offer period of the specified issue of the CAF 1 Year Fixed Term Deposit Account. 5 Charges and Interest Charges 5.1 Where you close the account and wish to withdraw your money the same day by CHAPS, a charge (presently 25) will be applied to cover our transfer costs. Withdrawals by other forms of electronic transfer will be made free of charge. No other charges will apply to the account for standard services. Exceptional service 5.2 We may charge for providing you with any non-standard service which you request in connection with your account. We will inform you of the charge before we provide the service. Interest 5.3 Annual Equivalent Rate (AER) is based on interest paid and capitalised to the account once each year. We may change our charges and charging dates under condition 11. Interest rates 5.4 The fixed rate of interest, determined prior to the specified issue being promoted, will apply from when the account is opened until maturity. Interest calculation 5.5 During the offer period, interest is calculated on a daily basis from the day funds are cleared. This means that you will earn interest after the second business day in respect of cheques received for the credit of the account. Interest is earned on the day funds are received in respect of CHAPS/internal transfers. From the day after the end of the offer period interest is accrued from that date but not applied until the maturity date 12 months later. Taxation of interest 5.6 Interest will be paid gross without deduction of basic rate tax subject to confirmation of tax status as evidenced by the following documentation or as otherwise agreed with our Customer Services staff: a Registered charity Charity Commission Registration Number. b Unregistered charity, club or association HMRC exemption certificate or latest annual accounts (signed by auditors) or Deed of Constitution. Failure to provide satisfactory evidence will result in interest being paid net of lower rate tax (currently 20%). Interest payments 5.7 The interest earned during the initial offer period will be added to your original investment at the end of the offer period. The interest earned after the end of the offer period will be applied to the account on the maturity date. 6 Maturity 6.1 At least 30 days before the end of the term we will send you a letter advising of your options. These are: a roll over your current term deposit to the one existing at the time of maturity; b transfer money to another savings account with Scottish Widows Bank; c transfer money to your nominated external account; d allow the account to revert to a variable rate, equivalent to the Bank of England base rate. 4

6.2 If we do not receive instructions from you (or we cannot reasonably comply with your instructions), on the last day of the term (or the next working day if this falls on a Saturday, Sunday or Bank Holiday), the account will convert to an instant access variable interest rate account, equivalent to the Bank of England base rate. 7 Identification requirements 7.1 To comply with money laundering regulations, Scottish Widows Bank needs to verify the identity of your organisation, signatories and beneficial owners when opening the account. Please read our Privacy Notice for further information on what we do. This can be found on our website www.scottishwidowsbank.co.uk or you can request a copy by calling us on 0345 845 0829. 7.2 You will not be allowed to operate the account until the money laundering checks are complete. 7.3 For more details about identity checks, please refer to www.moneyadviceservice.org.uk 8 Communication 8.1 On opening an account with us, you will be allocated an account number. Its purpose is to assist us in locating your account details in order to deal efficiently with your requirements. It is not a security code but should be quoted in all correspondence and in telephone enquiries. 8.2 When you contact us by telephone we retain the right to request additional account information as is reasonable to satisfy ourselves that the telephone caller is in fact the account holder. 8.3 Sending your personal data by E-mail is not secure. Only include your E-mail address if you agree to Scottish Widows Bank sending you E-mails. Statements 8.4 At the end of the term you will receive a closing statement and an interest certificate. 8.5 Where we say we will write to you, we will as appropriate do so by letter, email, text, statement messages or inserts or in any other way which is sent to your account contact. 8.6 You are responsible for checking statements and other account information we give you. You must tell us as soon as you reasonably can (by telephoning our customer service staff on 0345 845 0829) if you notice any errors on your account. If you do, or if we notice any errors, we will correct them as soon as reasonably possible. 8.7 We will communicate with you in English. 9 Security 9.1 You must: a follow instructions we give you, which we reasonably consider are needed to protect you and us from unauthorised access to your accounts; b not let anyone else use your Security Details; c keep your Security Details secure and protected from damage; d do all you reasonably can to make sure no one finds out your Security Details, for example by not: i choosing obvious passwords or codes (such as your date of birth) as part of your Security Details; ii writing your Security Details on, or keeping them with your banking documentation; iii writing down your Security Details in a way that is recognisable; iv letting anyone listen in to your calls with us, or watch you entering or making use of your Security Details; e not let anyone else give instructions, or have access to information, on your accounts unless he or she has a separate arrangement with us to do so, or you have authorised him or her to do so. 9.2 The Security Details you provide on your application form will be held securely on file for your protection. Security Details can be changed at your request providing notification is given in writing (evidenced as required) and signed in accordance with your account operating instructions. 9.3 If you think someone else may be able to use, or has used, your Security Details (because, for example, they have found out your password), you must tell us as soon as you reasonably can by telephoning our customer service staff on 0345 845 0829. If we ask, you must give us any information you know about the misuse of the Security Details. We will pass this to the police if we reasonably think that will be useful. 10 Refunds 10.1.1 We will refund the amount of a withdrawal (closures only) and any charges or interest you paid as a result of it, and pay you any interest we would have paid you on that amount, if: a you asked us to make the payment to an account at another bank and the payment was not made properly or never arrived, unless there was a mistake in any of the details contained in the payment instruction you gave us or we can show that the payment was received by the other bank (in this case, that bank is required by law to make the payment immediately); or b you tell us that a payment out of your account was not authorised and that you are not liable (condition 12 has more information on liability). We will not refund the payment if you tell us more than 13 months after the payment was made. 5

10.1.2 We will refund you on the same business day if you tell us about it before 4.30pm. However, if you tell us after 4.30pm or on a non-business day, we will refund you on the next business day. 10.2 If a withdrawal (closures only) was not made properly or never arrived, we will (if you ask us to) make immediate efforts to trace the payment and notify you in writing or by telephone of the outcome. 11 Variation Changes with advance notice 11.1 By writing to you at least two months in advance we can change: a the terms that apply to a particular account or service (such as the margin on a tracker account, the benefits included with an account); or b any of the other terms of this agreement. 11.2 We will only make a change under condition 11.1 if you can end this agreement (or close the affected account or service) before the change takes effect if you do not want to accept the change: a without charge; or b we say we will not make a charge which would otherwise apply. Unless you close your account or end this agreement prior to the proposed change date, you will be deemed to have accepted the changes to your terms and conditions. 12 Liability 12.1 If we break this agreement: a we will not be liable for losses or costs caused by abnormal and unforeseeable circumstances outside our reasonable control, which would have been unavoidable despite all efforts to the contrary, for example delays or failures caused by industrial action, problems with another system or network, mechanical breakdown or data-processing failures; b we will not be liable for any indirect loss resulting from our breach. 12.2 You will not be liable for any payment instructions you did not give yourself, even if they were given using your Security Details, unless we can prove either: a that you have acted fraudulently in which case you will be liable for all payments from the account that we have been unable to stop; or b that you have been grossly negligent with your Security Details (for example if you do not tell us as soon as you think someone has discovered your Security Details or is accessing your accounts without your authority or you broke your obligations in condition 9) in which case (depending on the facts of the case and any legal requirements that apply) you may be liable for payments from your account but only until you have told us that your Security Details have been lost, stolen or could be misused. If you are not liable for a payment we will refund the amount of the payment and any charges or interest you paid as a result of it, and pay you any interest we would have paid you on that amount, and will not have any further liability to you. 12.3 Nothing in this agreement limits our liability for acting fraudulently or grossly negligent or otherwise excludes or limits our liability to the extent we are unable to exclude or limit it by law. 13 Law 13.1 Subject to conditions 13.2 to 13.3, the law of Scotland: a governs the contract between you and us; and b forms the basis on which relations are established between you and us before the contract is made. 13.2 If you are resident in Northern Ireland when the conditions in this agreement first apply to you the law of Northern Ireland will apply for the purposes of condition 13.1. 13.3 If you are resident in England or Wales when the conditions in this agreement first apply to you the law of England and Wales will apply for the purposes of condition 13.1. 14 Complaints 14.1 Scottish Widows Bank has in place an internal complaints procedure, details of which can be obtained by telephone from our customer service staff on 0345 845 0829. 14.2 Alternatively you can write to us at: Customer Services Department, Scottish Widows Bank plc, PO Box 12757, 67 Morrison Street, Edinburgh EH3 8YJ. If we are still unable to reach an agreement with you to settle your complaint, we ll write to you with a final response. If you are not happy with our final response, or if you do not receive it within eight weeks, you can (unless you are a larger business customer) refer your complaint to the Financial Ombudsman Service by writing to them at South Quay Plaza, 183 Marsh Wall, London E14 9SR; by telephoning 0800 023 4567 from a landline, or 0300 123 9123 from a mobile; or by emailing complaint.info@financial-ombudsman.org.uk. The decision of the Financial Ombudsman Service will be binding upon us. 15 This section applies where instructions to operate the account are received from one or more individuals 15.1 This will apply to all future accounts you open as above unless you specifically tell us otherwise. This means: a All signatories to the account are separately responsible for keeping to its terms. If any signatory does not keep to them, we can take action against the signatories either all of you singly or together. b We may give any information about the account to any signatory (even if you choose that all signatories must sign instructions to us), by telephone. Security details will be required. 6

c If you choose to allow any signatory to authorise transactions on the account, any signatory will be able to withdraw any amount in the account (which may be without the other signatories knowledge). We will not be obliged to make any enquiries about the purpose of any transactions. d The account cannot later be put into just one of the signatories names. e If there is a dispute between the signatories about the running of the account, we may require all signatories to authorise all transactions until you all agree how the account is to be run. f If more than one signatory is required to operate the account, instructions can only be accepted in writing. If only one signatory is required to operate the account, instructions can be accepted by telephone or in writing. 16 Amendments Requests to amend account details should be made in writing and be signed by you in accordance with the prevailing instructions. For your convenience standard amendment forms are available on telephone request to the customer services line. Notice of any change of name or bank details must be accompanied by appropriate evidence. 17 Notice to close the account 17.1 Subject to Condition 17.2, this account will continue until maturity. 17.2 We may close your account at any time. We will give you not less than two months written notice of our intention to close your account unless: a you are, or we reasonably consider you may be: i using or obtaining, or allowing someone else to use or obtain, a service or money illegally; ii acting fraudulently; iii behaving improperly (for example, in a threatening or abusive manner); b we reasonably consider that by continuing to allow you to run your account: i we may break a legal requirement or a court order or other authority; ii we (or another company in the Lloyds Banking Group) may be exposed to action from any government or regulator; or c you have seriously or persistently breached these conditions in any other way. If we close your account without giving you notice beforehand, we will do so as soon as possible afterwards. 18 Right to cancel If you are not happy about your choice of savings account(s), please write to us within 14 days of opening your account at: Scottish Widows Bank plc PO Box 12757 67 Morrison Street Edinburgh EH3 8YJ We will help you switch accounts or we will give you all your money back with interest. We will ignore any notice period. 19 Contracts (Rights of Third Parties) Act 1999 This contract is between the Account Holder(s) and Scottish Widows Bank plc. The terms of the Contracts (Rights of Third Parties) Act 1999 and any other legal third party rights are specifically excluded except to the extent that rights are expressly conferred on other Lloyds Banking Group companies. This means that only the parties to the contract (or their legal successor(s), assignee(s) or other security holders) and other Lloyds Banking Group companies may have contractual rights. 20 Trail fee CAF Financial Solutions Limited will receive 0.1% trail fee annually based on the average balance of your account. This will be paid quarterly in January, April, July and October. 21 Tax reporting and withholding for customers who are subject to the tax regime of certain other countries (including the US) 21.1 We (or other companies in the Lloyds Banking Group) may be required by legislation or by agreement with tax authorities to report certain information about you and your relationship with us, including information about your accounts: a to the tax authorities in the UK, which may then pass that information to the tax authorities in another country where you may be subject to tax; or b directly to the tax authorities in other countries (such as the US) where we reasonably think or are required to presume you are subject to tax. 21.2 Where we are required to report information about you and/ or your relationship with us, including information about your accounts, this information includes (but is not limited to) the account number, the amount of interest paid or credited to the account, the account balance or value, your name, address, country of residence and social security number or taxpayer identification number. In addition, we may need you to provide us with further information, documents or certifications about your identity, tax residence, nationality and status.

21.3 If we are required to report information about your accounts, you agree that: a you will provide additional information or documents we need from you and that confidentiality rights under applicable data protection, bank secrecy or similar laws will not apply to information we report or obtain from you to comply with our obligations; b if you do not provide us with information or documents we need, we may (i) apply a withholding tax to amounts, including interest, we pay to you; or (ii) close your account; or (iii) transfer the account to an affiliate in another jurisdiction; and c we will not be liable to you for any loss you may suffer as a result of our complying with legislation or agreements with tax authorities in accordance with this condition, unless that loss is caused by our gross negligence, willful default or fraud. 1652D/0515 CAF Financial Solutions Limited (CFSL) is authorised and regulated by the Financial Conduct Authority. Registered office is 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4TA. Registered under number 2771873. CFSL is a subsidiary of Charities Aid Foundation (registered charity number 268369). Telephone calls may be monitored or recorded for security/training purposes and by calling you give your consent to this. Lines are open Monday to Friday 9am - 5pm (excluding bank holidays). Scottish Widows Bank plc. Registered Office: PO Box 12757, 67 Morrison Street, Edinburgh EH3 8YJ. Registered in Scotland no. 154554. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 201601. Scottish Widows Bank is the provider of the CAF 90 Day Notice Account and the CAF 1 Year Fixed Term Deposit Account. working in association with