Checkmate Warranty Scheme Insurance Terms and Conditions for Members
These Terms and Conditions apply to the development registered by:... [the Member] As a Developer/Builder Developer/Contractor [delete as appropriate] Under the name of:... [the Development] By completing the registration of the Development with Checkmate the Member confirms that these Terms and Conditions have been read and understood. 1 About Our Company Checkmate.uk.com is a division of Lockton Companies LLP; an independent insurance intermediary and Lloyd s broker. Our Registered Office is located at The St. Botolph Building, 138 Houndsditch, London, EC3A 7AG. Registered Company Number: OC353198. VAT Registration Number GB 449 6862 93. We are authorised and regulated by the Financial Services Authority ( FSA ). You may check our details on the FSA Register at www.fsa.gov.uk/register, FSA ref 523069, or by telephoning the FSA on 0845 606 1234. 2 Definitions The words and phrases printed in italics shall have the special meaning set out below. Builder Developer: The vendor and/or landlord of the New Home or New Premises who registers the Development with Checkmate and builds the New Home or New Premises specifically for sale or rent or acts as a Contractor for a Developer. Building Period Certificate: The Certificate issued by Checkmate signifying agreement to the provision of the protection set out in Part One of the Warranty subject to any endorsements. Certificate: The document that confirms the cover provided by the Warranty is in force as stated therein. Checkmate reserve the right to modify the cover brought into effect, such modification to be evidenced by an endorsement on the Building Period Certificate and/or Insurance Certificate. Certificate includes any cover note that may be issued. Checkmate: This is Checkmate.uk.com, which is a division of Lockton Companies LLP who are Authorised and Regulated by the Financial Services Authority. Contractor: The person or company who builds the New Home or New Premises under contract to the Developer or Builder Developer. Defect: A failure to comply with the Requirements in respect of the New Home or New Premises.
Developer: The vendor and/or landlord of the New Home or New Premises who registers the Development with Checkmate but who employs a Contractor or Builder Developer to construct the New Home or New Premises. Developer s Warranty Period: A period of two years commencing on the effective date of the Insurance Certificate or contract exchange date, or exchange of missives in Scotland, whichever is the later. Development: A single New Home or New Premises or a number of New Homes or New Premises or a combination of both built or converted on a site. Directory: A list of all Developers, Builder Developers and Contractors who have registered Developments with Checkmate. Images: Digital photographs provided by and loaded onto the Checkmate REDI tool by the Developer, Builder Developer, or Contractor employees or agents. Insurance Certificate: The document issued by Checkmate to signify acceptance of the completed New Home or New Premises for insurance under the Warranty including any endorsement to include or exclude specified items. Insured: The persons, including the Original Insured, having a freehold, commonhold or leasehold interest in a New Home or New Premises or their successor in title or any mortgagee in possession or lessor (excluding the Builder Developer, Developer, Contractor, directors, partners and their relatives and associated companies, and all those involved with or having an interest in the construction and sale of the New Home or New Premises.). Member: The Developer, Builder Developer or Contractor that is party to these Terms and Conditions. New Home: Any newly built or newly converted residential property which is being or has been registered with Checkmate for a Warranty by the Developer, Builder Developer or Contractor. New Premises: Any newly built or newly converted non residential property which is being or has been registered with Checkmate for a Warranty by the Developer, Builder Developer or Contractor. Original Insured: The first purchaser of a freehold, commonhold, or leasehold interest in a New Home or New Premises from the Developer or Builder Developer or landowner who instructs a Checkmate Builder Developer or Contractor to construct a New Home or New Premises for their occupation by way of contract on the Effective Date of the Building Period Certificate or Insurance Certificate excluding the Member, builder, directors, partners and their relatives and associated companies, and all those involved with or having an interest in the construction and sale of the New Home or New Premises save where Checkmate has agreed in writing to a written request from the Developer, Builder Developer, directors, partners, relatives or associated companies permitting any thereof to benefit from the Warranty where they acquire the New Home or New Premises under a lawful Contract For Sale. REDI: Review & Evaluation of Digital Images. A system used by Checkmate to evaluate the Images and which contributes to the risk management of the Development for insurance purposes.
Requirements: The technical standards published by Checkmate in the form of a technical manual and varied from time to time and include mandatory compliance with the Building Regulations that apply to the Development. Warranty: The New Home or New Premises latent defect insurance policy from Checkmate arranged with AmTrust Europe that inter alia describes the Member s obligations to the Insured and the insurance cover. Warranty Documents: The relevant documents, excluding the Insurance Certificate, which include without limitation the policy document, the Building Period Certificate and Homeowner's Guide. 3 Miscellaneous 3.1 In these Terms and Conditions (including the defined terms), the singular includes the plural and the use of any gender shall include all genders. 3.2 Any reference to any statute shall include any statutory modification or reenactment and any subordinate legislation for the time being in force. 3.3 The headings in these Terms and Conditions are for descriptive purposes only do not in any way control, limit or amplify the terms of these Terms and Conditions. 3.4 Except in any definition in these Terms and Conditions, references to any statute or any section of any statute include any statutory amendment, modification or re-enactment and instruments and regulations under it in force from time to time. References to any codes of practice include any amendments or revisions from time to time (save to the extent that they conflict with any express term or condition within these Terms and Conditions). 3.5 If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part that whole or part shall be severed and the validity or enforceability of the remaining whole or part shall not be affected and shall remain in full force and effect. 4 Duration of these Terms and Conditions 4.1 These Terms and Conditions shall apply to the Development and remain in force from the date of registration of the Development until the period of the Warranty on the New Home or New Premises has expired. 5 The Member s rights and obligations 5.1 The Member must provide Checkmate with such information as it may reasonably require showing that the following conditions are and continue to be satisfied: 5.1.1 the reasonable financial tests required by Checkmate, as varied from time to time, but only where the Member has a financial or performance liability to the Insured under the terms of the Warranty or is acting as a Developer or Builder Developer. Checkmate reserves the right to carry out such financial tests in relation to the Member and Member s associated companies to ensure that the Member and the Member s group of companies meets Checkmate s underwriting criteria during the period from registration of the Development until the Insurance Certificate is issued for the completed Development. In the absence of this condition being met Checkmate may acting reasonably withhold any Certificate and may cancel the registration of the Development until the Member gives Checkmate
such securities as it may reasonably require, or can meet the reasonable financial tests. 5.1.2 where the Member is acting as a Builder Developer or Contractor the Member has and continues to have the technical ability to build New Home or New Premises to the Requirements or to procure that New Home or New Premises are so built. In the absence of this condition being met (to be determined at Checkmate s sole discretion but acting reasonably) the Member shall at Checkmate s direction appoint a Checkmate registered Contractor approved by Checkmate, such approval to be given in writing and before any such appointment, to complete the New Home or New Premises in accordance with the Requirements. 5.2 Where they are liable for payments the Member shall pay to Checkmate such fees and premiums and taxes as are required from time to time before the Warranty shall be made available, payment to be received within 31 days of the date of the invoice. 5.3 The Member shall include the Warranty in the purchase price of all New Homes registered with Checkmate and shall not make or indicate any separate charge for it. 5.4 The Member shall give Checkmate 10 working days notice before any construction work commences on the New Home or New Premises. Where the New Home or New Premises is a conversion or is to be built on land that presents an unusual risk the Member shall give Checkmate 10 additional working days notice before the work commences on the New Home or New Premises. For the purposes of this clause an unusual risk shall include, but not be limited to, contaminated land, mining or mineral extraction area, peat soil, ground conditions which include made ground and clay sites with either trees present or recently removed. 5.5 Before work starts on any part of the Development the Member shall at Checkmate s reasonable request provide or arrange to be provided a copy of the site investigation report for the Development. 5.6 The Member shall use reasonable endeavours to ensure that all statutory approvals as may be required have been sought or obtained before the work commences on the New Home or New Premises. 5.6.1 Where the New Home or New Premises is to be constructed on contaminated land the Member must ensure such specific approvals as maybe required have been obtained from the relevant Local Authority and/or Environment Agency. 5.6.2 The Member must ensure that all relevant Building Regulation approvals are obtained for the New Home or New Premises from either the Local Authority or an Approved Inspector. 5.7 The Member shall ensure that the New Home or New Premises is built to comply with Checkmate s Requirements and in a competent and workmanlike manner to Checkmate s reasonable satisfaction. Where methods of construction or materials do not meet the guidance contained in Checkmate s Requirements, the Member shall obtain Checkmate s written consent to the proposed methods of construction or materials prior to issuing the Insurance Certificate. 5.8 Where the Developer or Builder Developer contracts with a Builder Developer or Contractor to construct the New Home or New Premises
5.8.1 the Developer or Builder Developer must notify Checkmate of the Builder Developer/Contractor s details with the proposal. 5.8.2 the Builder Developer or Contractor must be registered with Checkmate before works on the Development commence 5.8.3 any change to the Builder Developer or Contractor must be notified to Checkmate as soon as practically possible and in any event no later than seven days after the change coming into effect. 5.8.4 The Developer or Builder Developer shall deliver the Warranty Documents made available by Checkmate to the Original Insured but shall not permit the sale to proceed to legal completion unless the New Home is subject to vacant possession and the Insurance Certificate has been issued. The Developer or Builder Developer acknowledges that the Insurance Certificate shall only be issued if the New Home or New Premises is accepted by Checkmate for a Warranty. 5.9 Once a Certificate has been issued, the Developer or Builder Developer or their agent(s) shall deliver it to the Original Insured. The Developer or Builder Developer or their agent(s) shall supply the full details of the Original Insured to Checkmate in writing before the Certificate is made available. 5.10 The Developer or Builder Developer shall not, without Checkmate s prior written consent, make available any Certificate to persons excluded under the definition of Original Insured. Where Checkmate s written consent is given this will be shown as an endorsement on the Certificate. 5.11 The Member agrees to honour the terms of the Warranty where it places any obligation or responsibility on him either to Checkmate or to an Insured. 5.12 The Member agrees to correct any Defect before the Insurance Certificate is issued and repair any consequent material damage to the New Home or New Premises within the reasonable time notified to the Member in writing by Checkmate, including if such notice is given by e-mail or via the Members secure home page. 5.13 Where the New Home, New Premises or Development is destroyed or damaged and requires partial or complete rebuilding before the Insurance Certificate has been issued Checkmate reserves the right to charge additional fees together with any associated taxes for any additional work required by Checkmate to assess whether the building works comply with the Requirements. Checkmate reserves the right to charge additional premiums and associated taxes for the partial or complete rebuilding works where there is a material change in the insured value or risk. 5.14 Where Checkmate pays any sum relating to the Member s obligations or responsibilities under these Terms and Conditions or a Warranty the Member agrees that it shall reimburse Checkmate with all of the reasonable associated costs Checkmate incurs in so doing. 5.15 The Member shall reply fully and within 28 days to any correspondence from Checkmate that has been sent to the Member by recorded delivery to the last address notified to Checkmate. 5.16 While these Terms and Conditions are in force the Member may in its marketing materials refer to Checkmate and to the Checkmate Warranty
and may use the Checkmate trade name and/or logo in advertising. Any reference to the insurance cover provided by the Warranty must be approved in advance by Checkmate in writing. 6 Technical Review of works & Checkmate REDI 6.1 The Member shall grant access to Checkmate, or its agents, in order for it to carry out such inspections as Checkmate deems necessary acting reasonably to establish to its satisfaction that the New Home or New Premises has been or is being constructed to Checkmate s Requirements and in a competent and workmanlike manner. 6.2 The Member shall provide [or arrange to be provided] Images to Checkmate via Checkmate s REDI tool as specified in a schedule provided by Checkmate with 2 working days of being notified that work on the Development is to commence. 6.3 Following registration of the Development Checkmate will provide the Member with a username and password within 48 hours to enable access to the Checkmate REDI tool. 6.4 The information contained in the REDI tool is based on the information provided when the Development was registered and information obtained during construction, including any relevant Images taken. Whilst Checkmate has taken all reasonable steps to ensure the information provided in the REDI tool is accurate, the Member or its agent(s) is responsible for validating the integrity of any information provided by the REDI tool. 6.5 Checkmate shall have no liability for direct, indirect or consequential losses (including without limitation claims against the Member by third parties or claims for loss of profit or loss of revenue) to the Member or employees, associates, agents or customers in tort (including negligence), contract, or otherwise in respect of your use of the REDI tool. Nothing in these Terms and Conditions shall exclude or restrict Checkmate s liability for fraud, or for death or personal injury caused by Checkmate s negligence. You use the REDI tool at your own risk. 6.6 Any Images and/or information in whatever form that you provide it via the REDI tools ( the Images ) remain the Member s property. The Member hereby authorise Checkmate to use, copy, distribute the Images for such purposes that Checkmate requires for as long as such information is required. In particular and without limitation, the Member hereby authorise Checkmate to anonomise (wherever possible) and use, copy and display the Images for training purposes both internally within Checkmate and with third parties, in any form and via any medium. 6.7 The Member warrant the accuracy and completeness of any Images provided and submit such Images and uses the REDI tool at the Member s own risk. The use by Checkmate of any of such Images does not deem acceptance by Checkmate of the Development nor should it be construed as an indication that Checkmate may or may not issue a Certificate. 6.8 The REDI tool is provided by Checkmate. Subject to the information set out in these Terms and Conditions. Checkmate has taken all reasonable steps to ensure that the information provided by the REDI tool is accurate and current at the date of issue. However it is not guaranteed that such information is accurate as of the date of receipt or use by the Member or that it will remain so in future.
6.9 The Member should always be satisfied that any action it takes or advice it gives to others that rely on any of the information and guidance provided by the REDI tool is suitable in any particular case. It is the Member s responsibility to ensure that any person to whom advice or recommendations are provided based on the use of the REDI tool is made aware of the limitations of the tool, and where those limitations are documented or reproduced. 6.10 The Member acknowledges responsibility for all acts and omissions of any person or organisation that accesses the REDI tool using the Member s password provided at registration whether with or without the Member s authority to do so. 6.11 Unless clearly stated otherwise, nothing in the REDI tool shall be construed as a certificate of completion, a Certificate, or act as a recommendation of the Development, New Home or New Premises. 6.12 Checkmate will always endeavour to give reasonable notice but if circumstances do not permit Checkmate reserves the right in its absolute discretion and without cause to restrict full or partial access to the REDI tool or withdraw it entirely at any time without notice to all or any users. Checkmate accepts no liability for any loss that may arise (directly or indirectly) if, for any reason, the REDI tool is unavailable at any time. 6.13 Copyright and all other intellectual property rights worldwide in the REDI tool are owned by Checkmate. The Member may use the REDI tool only for business use in respect of the Development and shall not acquire any title copyright or other proprietary rights in the REDI tool or in any copies of it. 6.14 Checkmate has a policy of continued improvement and reserves the right, without notice, to change the content, presentation, performance, and availability of any part of the REDI tool at any time. 7 Data Protection This section outlines the basis of operation of the REDI tool and includes important information on some of its limitations of which Checkmate is reasonably aware. 7.1 The Member may choose to input such personal information about the Member or clients using the facilities provided but Checkmate will only access or amend such information for essential maintenance or problem resolution. 7.2 For the purposes of the Data Protection Act 1998 (as amended or reenacted, the Data Act ) the Member is the data controller of any information the Member makes available via the REDI tool and is responsible for ensuring compliance. By registering the Development the Member confirms acceptance of these Terms and Conditions and agrees to comply with all provisions of the Data Act. Checkmate is not liable for any loss or damage suffered as a result of any breach of the Data Act or otherwise for personal information in respect of which the Member is the data controller. Checkmate agrees to comply with all provisions of the Data Act.
7.3 As part of the registration process Checkmate requires some identifying data about the Member, and also an e-mail address. Checkmate will use the identifying data only to check who has accessed the REDI tool and to include in the Directory of Members. Checkmate will use the e-mail address to more quickly advise the Member of significant events that affect the REDI tool. 7.4 The REDI tool is focused on gathering certain specific information relevant to the technical review of works. There will be circumstances where the REDI tool cannot accept some data. In such circumstances, it is the responsibility of the user to record such occurrences, and inform their Checkmate Regional Surveyor. 7.5 Any links made by Checkmate from the REDI tool to other websites are designed to allow you to access more information. Checkmate gives no endorsement and accepts no liability for the operation, accuracy or content of linked websites. The Member agrees that no other person or company whatsoever may link into the REDI tool without Checkmate s prior written consent. 8 Checkmate s rights and obligations 8.1 Checkmate will maintain a Directory of Members that are eligible to seek a Warranty for their Developments from Checkmate. A copy of the names of all the Members contained in the Directory will be made available for inspection within 7 days of a reasonable request being received. 8.2 Checkmate acting reasonably shall have the right to seek additional security from a Member acting as a Developer and to set such additional conditions as from time to time may be deemed necessary in order to ensure that it has sufficient security relating to any liability. 8.3 Checkmate shall publish and make available to the Member the Requirements, in such format as it deems appropriate, relating to the construction of New Home or New Premises and may vary them from time to time. Checkmate may levy a fee for the supply of the Requirements. 8.4 Where the actual selling price of the New Home exceeds the estimated selling price given when the Development was registered, Checkmate may invoice the Member for additional fees and premiums owed. Where the actual selling price of the New Home is below the estimated selling price given when the Development was registered, Checkmate may credit the Member s account for any reduction in premiums paid. Checkmate may refuse to issue any Building Period Certificate or any Insurance Certificate if: 8.4.1 the Member s proposals fail to meet Checkmate s risk assessment for insurance purposes; or 8.4.2 the Development, New Home or New Premises fails to meet the standards in Checkmate s Requirements; or 8.4.3 notwithstanding the Development obtaining a final/completion certificate from Local Authority building control or an Approved Inspector, in Checkmate s opinion acting reasonably the Development, New Home or New Premises fails to meet standards in Checkmate s Requirements 8.4.4 any unresolved dispute exists between the Member and Checkmate over Warranty liability, payment of monies due or compliance with the Requirements
8.4.5 any unresolved dispute exists between the Member and the Insured over Warranty liability where Checkmate acting reasonably has assessed that the Member is liable 8.4.6 Checkmate has not received payment of invoiced fees and premiums 8.5 Checkmate shall have the right to request such reports, certificates, plans, specifications or other information from the Member as it deems necessary acting reasonably before agreeing to issue a Warranty. 8.6 Checkmate may impose such conditions or endorsements on a Certificate as it deems necessary acting reasonably. 8.7 Subject to clauses 8.4 and 8.5 above, Checkmate shall issue the Insurance Certificate to the Member where Checkmate: 8.7.1 has carried out such risk management and received such documents as deemed reasonably necessary 8.7.2 is satisfied, at Checkmate s sole discretion acting reasonably, that the New Home or New Premises has been accepted following a final inspection of Images or physical inspection; 8.7.3 has received any invoiced fees and premiums or security required and any other monies outstanding have been received. 8.8 Unless agreed otherwise in advance and in writing by Checkmate, if either building work has not started within 12 months of a Development being registered or having been started is not finished within 2 years or other period agreed between the Member and Checkmate at the time the development is registered with Checkmate then Checkmate shall be entitled to set such additional fees and premiums or require such additional reports or certificates and security or cancel the registration of the Development as Checkmate reasonably deems necessary before issuing any Certificate. 8.9 Where an Insured makes any claim under any part of the Warranty Checkmate shall notify the Member. Where the terms of the Warranty places any obligation or responsibility on the Member either to Checkmate or to an Insured, the Member shall, at their expense, co-operate with any reasonable request by Checkmate to assist with the investigation, including providing plans, specifications and other documentation. 9 Security Deposits and Bank Guarantees 9.1 Where security deposits or bank guarantees or other forms of guarantee are required in order for a Member to meet Checkmate s underwriting criteria but only where the Member has a financial or performance liability to the Insured under the terms of the Warranty the terms under which they are held are set out below. 9.1.1 The security deposit account will be held in the name of Lockton Companies International Limited at Halifax Bank Of Scotland in accordance with a Declaration of Trust made by Lockton Companies International Limited. 9.1.2 Interest will be paid to the account net of tax at a rate of 0.25% below Base Rate as determined by the Bank of England from time to time. [The interest rate will never be negative.] 9.1.3 Original bank guarantees, carrying the bank seal and original parent or cross company guarantees will be held securely at our registered offices. 9.2 For single purpose vehicle companies or single Development companies the deposit or bank guarantee or other form of guarantee will only be released following closure of the registration and where all the conditions
in clause 9.3.2 and its sub clauses (below) have been met to Checkmate s satisfaction. 9.3 Consideration for the release of the security deposit or bank guarantee or other form of guarantee will be given on your application and/or when Checkmate review the level of security required and will be subject to the following conditions having been met: 9.3.1 Where a Member wishes to remain on Checkmate s Directory and has New Homes or New Premises within the Developer s Warranty Period or under construction, we will require: 9.3.1.1 audited accounts demonstrating three full years trading, which must meet Checkmate s then current underwriting requirements for the release of funds; and 9.3.1.2 all Developer's Warranty Period claims outstanding and notified have been settled to Checkmate s reasonable satisfaction. 9.3.2 Where a Member wishes to leave Checkmate s Directory, we will require: 9.3.2.1 that there are no properties in the course of construction for which a Certificate has yet to be issued; and 9.3.2.2 that there are no properties remaining within the Developer's Warranty Period; and 9.3.2.3 all Developer's Warranty Period claims outstanding and notified have been settled to Checkmate s reasonable satisfaction. 9.4 Where applicable and up to the amount of security provided by the Member a call may be made on the security deposit, bank guarantee, cross company guarantee or parent company guarantee or any combination thereof should a Member fail to meet its obligations under these Terms and Conditions or the Warranty, for example, but not limited to, the meeting of claims costs and unpaid invoices. 9.5 On release or partial release of the security deposit the monies will be returned to the original depositor only. Any requests for monies to be paid to a different account must be submitted in writing and will be subject to the bank s current money laundering requirements. 10 Termination - The registration of the Development may be cancelled by Checkmate before the Building Period Certificate or Insurance Certificate for the Development, New Home or New premises is issued in the following circumstances:- 10.1 Where the Member is the subject of any publicity which, in the reasonable opinion of Checkmate, may be detrimental to Checkmate or other Members who are listed in Checkmate s Directory 10.2 Where the Member, its employees or agents act in any way which, in the reasonable opinion of Checkmate, may be detrimental to Checkmate its employees or agents and sub-contractors or to the other Members listed in the Directory. 10.3 Where the Member is subject to a change of ownership or in the reasonable opinion of Checkmate becomes otherwise associated with a Company, Partnership, person or persons that Checkmate has refused to admit to the Directory or has removed from the Directory.
10.4 The Member has failed to reply fully within 28 days to any correspondence from Checkmate that has been sent by recorded delivery to the last address notified by the Member to Checkmate. 10.5 The Member has refused or repeatedly failed to rectify Defects notified to them by Checkmate. 10.6 By mutual agreement with the Member or at the Member s request 10.7 Where a Development is cancelled under the provisions of clause 8.8 10.8 Where a Development is terminated under clauses 10 to 10.7 any Premiums will be refunded only where all Warranty Documents and Certificates issued or downloaded have been returned to and received by Checkmate and a signed declaration stating that all Certificates have not and will not be passed onto any 3 rd party and all prospective Insured and their conveyancing solicitors have been informed that the property no longer has nor will have the benefit of a Checkmate Warranty. All such refunds will be subject to a charge for Checkmate s administration and subject to any administration deductions applied by AmTrust Europe Ltd. 11 Automatic Termination - These Terms and Conditions shall terminate immediately without notice where the Member: 11.1 Being a sole trader or partnership has made or has attempted to make any arrangement or composition with his creditors or a petition has been filed for bankruptcy or the sole trader or any member of the partnership becomes bankrupt. 11.2 Being a company: 11.2.1 has made or has attempted to make any arrangement or composition with its creditors 11.2.2 has passed any resolution to stop trading or to enter voluntary liquidations or 11.2.3 has a petition for its winding up or 11.2.4 enters liquidation or 11.2.5 has a receiver or administrator appointed in respect of any of the Member's affairs. 11.3 Where clause 11.1 or clause 11.2 and its sub clauses apply the Member must immediately inform the trustees, receiver, liquidator or administrator as the case may be of Checkmate's interest. 11.4 Where clause 11.1 or clause 11.2 and its sub clauses apply any Insurance Certificates previously issued to the Member are invalid where contract exchange, exchange of missives or completion of sale has not taken place. 12 Notices - Any communication between Checkmate and the Member shall be deemed to have been received two days after posting provided that it has been sent by Recorded Delivery Post to the address contained in these Terms and Conditions or to the Member s last address notified to Checkmate by the Member. Any change of address must be notified as soon as possible to the other party. 13 Assignment - These Terms and Conditions form a binding agreement between the Member and Checkmate. The Member may not assign or otherwise transfer any rights or obligations contained herein without
Checkmate s prior written consent. Checkmate reserves the right to assign its benefits and/or its obligations to any Company who is a successor. 14 Disputes - The parties shall use their best endeavours to negotiate in good faith and settle amicably within a reasonable period any dispute that may arise out of or relates to this contract. In the event such negotiations fail the parties shall attempt in good faith to settle any dispute by mediation. Each party shall bear its own costs and one half of the mediator s fees. 15 Complaints Checkmate takes all complaints seriously and maintains procedures to ensure that all complaints are dealt with promptly and fairly. If you wish to complain please notify your usual Checkmate contact or the Head of Compliance at Lockton either in writing to our registered address or by telephone to 020 7933 0000. 16 No Partnership - Nothing in these Terms and Conditions shall be deemed at law to constitute a partnership relationship between the parties and neither of them shall have any authority to bind the other save as provided for by these Terms and Conditions. 17 Variation and Waiver - No partial exercise of, or failure in exercising, any right under these Terms and Conditions shall constitute a waiver or preclude any other or further exercise of that or any other right. 18 Entire Agreement - These Terms and Conditions and any Schedules hereto contain the entire agreement between the parties relating to the subject matter thereof and shall supersede any and all promises, representations, warranties and undertakings whether oral or in writing, express or implied unless expressly set out or referred to in these Terms and Conditions. 19 Jurisdiction - English law governs these Terms and Conditions and the REDI tool and any dispute shall be resolved under the exclusive jurisdiction of the English courts. Signed on behalf of Checkmate: Name (please print):. Signed on behalf of the Member: Name (please print): Position:..