CSE 265: System and Network Administration



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CSE 265: System and Network Administration MW 1:10-2:00pm Maginnes 105 http://www.cse.lehigh.edu/~brian/course/sysadmin/ Find syllabus, lecture notes, readings, etc. Instructor: Prof. Brian D. Davison davison@cse.lehigh.edu http://www.cse.lehigh.edu/~brian/

Who is this course for? Students interested in learning The roles and responsibilities of a computer systems and network administrator How to configure and manage their own Linux systems How to diagnose and debug problems How some of the major system services operate Why they need to be nice to the sysadmin UNIX/Linux familiarity and programming experience required (CSE17)

What will the course cover? Understand the role and responsibilities of a system administrator Configure the Linux operating system Describe the system boot process Setup and manage user accounts and groups Manage the resources and security of a computer running Linux Make effective use of Unix utilities and scripting languages (bash, Perl) Configure and manage simple network services on a Linux system Develop an appreciation of the documentation available as part of an installed Unix/Linux system

What will it not cover? Networking in depth Take CSE342 or CSE404 instead Network security in depth Take CSE343 instead Windows administration Many hardware issues All the details needed for certification Lots of certification courses available

What does a sysadmin do?

What does a sysadmin do? User account management Hardware management Perform filesystem backups, restores Install and configure new software and services Keep systems and services operating Monitor system and network Troubleshoot problems Maintain documentation Audit security Help users, performance tuning, and more!

User Account Management User IDs Home directories (quotas, drive capacities) Mail Default startup files (paths) Permissions, group memberships, accounting and restrictions Communicating policies and procedures Disabling / removing user accounts

Hardware Management Capacity planning Hardware evaluation and purchase Inventory Adding and removing hardware Configuration Cabling, wiring, DIP switches, etc. Device driver installation System configuration and settings User notification and documentation

Data Backups Perhaps most important aspect! Disk and backup media capacity planning Performance, network and system impact Disaster recovery Onsite/Offsite Periodic testing Multiple copies User communication Schedules, restore guarantees and procedures, loss tolerance

Software Installation/Maintenance Evaluation of software Downloading and building (compiling) Installation Maintenance of multiple versions Security Patches and updates User notification, documentation

System Monitoring Hardware and services functioning and operational Capacity Disk, CPU, network Security Passwords Break-ins System logs Examination Periodic rotation and truncation

Troubleshooting Problem discovery, diagnosis, and resolution Root cause analysis Often quite difficult! Often requires Broad and thorough system knowledge Outside experts Luck Expediency

Local Documentation Administrative policies and procedures Backup media locations Hardware Location Description, configuration, connections Software Install media (or download location) Installation, build, and configuration details Patches installed Acceptable use policies

Security Audits System logging and audit facilities Evaluation and implementation Monitoring and analysis Traps, auditing and monitoring programs Unexpected or unauthorized use detection Monitoring of security advisories Security holes and weaknesses Live exploits

User Assistance Time intensive! Techniques Help desks Trouble-ticket systems Software availability and usage Software configuration settings Hardware usage, maintenance, and troubleshooting Writing FAQs

Administration Challenges Need Broad knowledge of hardware and software To balance conflicting requirements Short-term vs. long-term needs End-user vs. organizational requirements Service provider vs. police model To work well and efficiently under pressure 24x7 availability Flexibility, tolerance, and patience Good communication skills People think of sysadmins only when things don't work!

Why (Red Hat/Fedora) Linux? Need to use some OS to make ideas concrete Really only two choices: Windows (I'm not qualified) UNIX (and UNIX-like OSes such as Linux) Both are useful and common in the real world Linux is popular, free, and usable on personal machines, but also handles large-scale services Red Hat/Fedora is relatively polished, popular I've been using it since ~1996 There are, of course, many alternatives

What is Linux? much is courtesy of www.kernel.org Linux is a clone of the operating system Unix, written by a loosely-knit team of hackers across the Net. It aims towards POSIX and Single UNIX Specification compliance. Like any modern fully-fledged Unix, Linux includes true multitasking, virtual memory, shared libraries, demand loading, shared copy-on-write executables, proper memory management, and TCP/IP networking. Linux really refers to the kernel most of the commands that you are familiar with are really separate programs, not specific to Linux, and often are part of the Free Software Foundation's GNU project. Linux was first developed for 32-bit x86-based PCs (386 or higher). These days it also runs on the Compaq Alpha AXP, Sun SPARC and UltraSPARC, Motorola 68000, PowerPC, PowerPC64, ARM, IBM S/390, MIPS, HP PA-RISC, Intel IA-64, DEC VAX, AMD x86-64 and more. Linux is easily ported to most general-purpose 32- or 64-bit architectures as long as they have a paged memory management unit (PMMU) and a port of the GNU C compiler (gcc).

Brief history of UNIX Originated as a research project in 1969 at AT&T Bell Labs Made available to universities (free) in 1976 Berkeley UNIX started in 1977 when UCB licensed code from AT&T. Berkeley Software Distribution started in 1977 with 1BSD, and ended in 1993 with 4.4BSD Licensing costs from AT&T increased, so Berkeley attempted to remove AT&T code, but ran out of funds before completion. Final release of AT&T-free code called 4.4BSD-Lite. Most current BSD distributions (FreeBSD, NetBSD, OpenBSD) are derived from 4.4BSD-Lite. Most commercial versions of UNIX (Solaris, HP-UX, IRIX) are derived from the AT&T code

Brief history of Linux Created as a personal project (and still controlled) by Linux Torvalds, a Finnish graduate student, in 1991 Conceived as an offshoot of Minix (a model OS) Not derived from AT&T or BSD UNIX Red Hat (one of many Linux vendors) founded in 1993 Kernel v1.0 released 1994 Current stable kernel is 2.6.14

Where to get answers Linux/UNIX documentation can be found in many places Manual pages (man pages, using man command) Texinfo documents (read with info command) HOWTOs focused descriptions of a topic Distribution-specific documentation Your favorite Web search engine Will typically find online versions of the above

man pages Usually my first resource Man pages document (almost) every command, driver, file format, and library routine man -k topic will list all man pages that use topic Parameters are not the same for every UNIX, e.g.: Linux: man 4 tty Solaris: man -s4 tty

man page organization Man pages are divided into sections (somewhat Linux specific) 1: User-level commands and applications 2: System calls and kernel error codes 3: Library calls 4: Device drivers 5: Standard file formats 6: Games and demonstrations 7: Miscellaneous files and documents 8: System administration commands 9: Obscure kernel specs and interfaces Some sections are subdivided 3M contains pages for math library Section n often contains subcommands (such as bash built-in cmds) Sections 6 and 9 are typically empty

Where do we go from here? In this course, I'll assign homework projects that require root access on a Fedora Core 4 system. In our first lab, you will be provided with a hard drive that can be used in the Sandbox lab (PL112) with the OS, and root privileges so that you will administer it. In addition, you can (and should) use the department Suns for most things my Fedora Core 4 system (on the EECS network) called wume4.cse.lehigh.edu to explore a working system See course web page for syllabus and schedule for topics and readings.