Federal Enterprise Architecture Using EA to Design Future-Ready Agencies and Implement Shared Services



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Federal Enterprise Architecture Using EA to Design Future-Ready Agencies and Implement Shared Services Scott A. Bernard, Ph.D. Scott_Bernard@omb.eop.gov Federal Chief Enterprise Architect Executive Office of the President Office of Management and Budget

Security and Privacy OMB Policy Directives on EA IT Shared Services Strategy (May 2012) Common Approach to Federal EA (May 2012) SVR Memo Shared Services Is Action Item #6 May 2, 2012 IT Reform Agenda s 25-Point Plan (Dec 2010) M-11-29 CIO Authorities Memo: Commodity IT (Aug 2011) Consumer Agency #7 Consumer Agency #6 Consumer Requirements Agency #5 Consumer Requirements Agency #4 Consumer Requirements Agency #3 Consumer Requirements Agency #2Workflow Consumer Requirements Agency #1Workflow Provider Requirements Agency Workflow Requirements Workflow Data Exchange Requirements Workflow Data Exchange Workflow Data Exchange Workflow Data Exchange Applications Workflow Data Exchange Applications Data Exchange Applications Data Exchange Applications Hosting Data Exchange Applications Hosting Applications Hosting Applications Hosting Applications Hosting Hosting Hosting Hosting May 2, 2012 Shared Service 2

Security and Privacy The Role of Enterprise Architecture The Common Approach to Federal Enterprise Architecture is OMB policy on EA standards. FEAv2 is the implementation of the Common Approach, it provides design and analysis methods to support shared service implementation, DGS, IRM Strategic Plans, and PortfolioStat investment reviews. Consumer Agency #7 Consumer Agency #6 Consumer Requirements Agency #5 Consumer Requirements Agency #4 Consumer Requirements Agency #3 Consumer Requirements Agency #2Workflow Consumer Requirements Agency #1Workflow Provider Requirements Agency Workflow Requirements Workflow Data Exchange Requirements Workflow Data Exchange Workflow Data Exchange Workflow Data Exchange Applications Workflow Data Exchange Applications Data Exchange Applications Data Exchange Applications Hosting Data Exchange Applications Hosting Applications Hosting Applications Hosting Applications Hosting Hosting Hosting Hosting Shared Service IRM Strategic Plan 3

The Common Approach to Federal EA Common Approach FEA DoDAF Other The Common Approach to Federal Enterprise Architecture helps to make agencies Future-Ready by accelerating agency business transformation and new technology enablement by providing standardization, design principles, scalability, an enterprise roadmap, and a repeatable architecture project method. 3

Common Approach Meta-Model Levels of Scope Primary Outcomes Program Elements Framework 5

Primary Outcomes Service Delivery Functional Integration Resource Optimization Authoritative Reference While there are many positive outcomes that EA contributes to, these four outcomes are primary in that they represent areas of direct, positive impact that architectures can make within and between agencies and with customers and partners external to government 6

EA Project Levels of Scope International National Federal Sector Agency Segment System Application These levels of scope promote consistency in architecture methods to promote comparability and support varying levels of complexity. Solution Architecture is done in a similar way at all levels of scope, using the Collaborative Planning Method (CPM) 7

EA Program Basic Elements 1. Governance 2. Principles 3. Method 4. Tools 5. Standards 6. Use 7. Reporting 8. Audit These basic elements ensure that agency EA programs are complete and can be effective in developing solutions that support planning and decision-making. 8

Element 1: Governance 9

Element 2: Principles General EA Principles Future-Ready Investment Support Shared Services Interoperability Standards Information Access Security and Privacy Technology Adoption Design/Analysis Principles Strategic Drivers Business Activities Technology Enablement 10

Element 3: Method for EA Projects The Collaborative Planning Methodology (CPM) is a repeatable process that consists of steps that require integrated multi-disciplinary activities to affect change with the collaboration of leaders, stakeholders, planners, and implementers. It is inclusive of the full planning and implementation lifecycle and is intended for use at all levels of scope. 11

Element 3: Method (continued) 1.1 Engage Sponsor and Assess Stakeholder Needs 2.1 Iden fy Organiza ons and Service Providers to Engage 3.1 Formalize Collabora ve Planning Team and Launch Planning 4.1 Define Funding Strategy and Make Decision 5.1 Operate with the New Capabili es 1.2 Analyze and Validate Needs 2.2 Analyze Opportuni es to Leverage 3.2 Refine the Vision for Performance and Outcomes 4.2 Obtain Resources and Validate Plan 5.2 Measure Performance Against Metrics 1.3 Formulate Case to Address the Needs 2.3 Determine Whether to Leverage 3.3 Analyze the Current State, Determine Adjustments, and Plan the Target State 4.3 Execute the Plan 5.3 Analyze and Provide Feedback 1.4 Iden fy and Engage Governance 3.4 Formulate the Integrated Plan and Roadmap 3.5 Ini ate Execu on Governance 12

Element 4: EA Tools Repository website and content to create a visual representation of architecture in its current and future states Decomposable views of the overall architecture and specific architectures Over-arching management views of the architecture Strategic planning products and performance measures Business process documentation to answer questions and solve problems Physical / logical design of data entities, objects, applications, and systems Physical and logical design of networks & cloud computing environments Configuration management and quality standards Security and risk solutions for physical, information, personnel and operational needs 13

Element 5: Standards EA standards for doing design projects EA standards for doing analysis projects Artifact s List Strategic Plan Workflow Diagram Dataflow Diagram System Interface Network Diagram Security Controls Design Analysis 14

Element 6: Use The Common Approach supports: Shared-Services Implementation Cloud-First Implementation Digital Strategy Mobile & Web TechStats / PortfolioStats Security and Privacy Control Design Business Process Improvement Big Data Data Center Consolidation Voice, Data, Video Convergence 15

Element 7: Reporting Annual submission to OMB that tells the story of the agency s use of IT to enable mission, support, and commodity functions. Due April 1 st these are public documents, nothing sensitive in it. Format Guidelines: Main Body: a) Synopsis of IRM Strategic Plan and goals b) Enterprise-wide business and technology architecture c) Transition Plan milestones Appendix 1: IT Asset Inventory Appendix 2: IT Commodity Consolidation Plan (M-11-29) Appendix 3: Agency Shared Services Plan (improve quality & uptake) Appendix 4: EA Program Assessment / Project Value Measurement 16

Element 8: Audit Roadmap (Appendix 4) provides an evaluation of: EA Program maturity The value of EA projects Uses EA Management Maturity Framework v2 (EAMMF), Aug 2010 17

The Federal Enterprise Architecture Version 2.0 (FEAv2) Implementing the Common Approach 18

Common Approach & FEAv2 Common Approach FEAv2 DoDAF Other The Common Approach to Federal Enterprise Architecture (Common Approach) accelerates supports the identification of opportunities for shared services and design alternatives. The Federal EA version 2 (FEAv2) will be released in January 2013 and aligns with the standards of the Common Approach. 19

FEAv2: Major Components FEAv2 aligns with the Common Approach and has three major components: Standards: Framework Artifacts Methods: Common Approach Collaborative Planning Method (former FSAM) Analytics / Reporting: Consolidated Reference Model Ex 53 & 300 Enterprise Roadmap Common Approach FEA DoDAF Other 20

FEAv2 Standards: Framework & Artifacts The standard artifact list consists of the core artifacts that need to be considered and/or tailored to support a robust set of EA artifacts for the organization EA 3 Cube Level/Thread Strategic Goals & Initiatives (I) Business Products & Services (B) Data & Information (D) Systems & Applications (SA) Networks & Infrastructure (NI) Security (SP) Standards (ST) Workforce (W) Artifact ID # Artifact Name (* Composite Artifact) Zachman Mapping DODAF Mapping S-1 Strategic Plan* C6/R1 AV-1 S-2 SWOT Analysis C5/R1 S-3 Concept of Operations Scenario AV-1 S-4 Concept of Operations Diagram C2/R1 OV-1 S-5 Balanced Scorecard * C6/R4, C6/R5 B-1 Business Plan* C2/R2, C5R1 B-2 Node Connectivity Diagram C3/R1 OV-2 B-3 Swim Lane Process Diagram * C4/R2 OV-5 B-4 Core Business Process/Service Artifact Model List C2/R2 OV-5 B-5 Business Process/ Product Matrix * C4/R2 B-6 Use Case Narrative & Diagram C6/R3, C6/R4 OV-6a, SV-10a B-7 Investment Business Case* D-1 Knowledge Management Plan C1/R1, C1/R2 D-2 Information Exchange Matrix* C3/R2, C4/R2 OV-3 D-3 Object State-Transition Diagram C1/R3 OV-6b, SV-10b D-4 Object Event Sequence Diagram C2/R2, C5/R3 OV-6c, SV-10c D-5 Logical Data Model C1/R3 OV-7, SV-11 D-6 Physical Data Model C1/R4 D-7 Workflow Activity/Entity (CRUD) Diagram Matrix * C1/R3, C4/R2 SV-9 D-8 Data Dictionary / Object Library C1/R5 AV-2 SA-1 System Interface Diagram C3/R4, C3R2 SV-1 SA-2 System Communication Description C2/R4, C3/R2 SV-2 SA-3 System Interface Matrix * C2/R4 SV-3 SA-4 Dataflow System Flow Diagram Diagram C2/R3 SV-4 SA-5 System/Operations Matrix * C2/R4 SV-5 SA-6 Systems Data Exchange Matrix * C2/R3 SV-6 SA-7 System Performance Matrix * C2/R3 SV-7 SA-8 Evolution Diagram C2/R4 SV-8 SA-9 System Web Application Diagram Interfaces C2/R3 NI-1 Network Connectivity Diagram C3/R5 NI-2 Network Inventory C3/R5 NI-3 Capital Equipment Inventory C3/R5 NI-4 Building Blueprints * C3/R5 NI-5 Network Center Diagram Diagram C3/R5 NI-6 Cable Plant Diagram C3/R5 NI-7 Rack Elevation Diagram C3/R5 SP-1 Security and Privacy Plan* C4/R5 SP-2 Solutions Description C4/R5 SP-3 Security System Accreditation Controls Document* C4/R5 SP-4 Continuity Of Operations Plan* C4/R5 SP-5 Disaster Recovery Procedures * C4/R5 ST-1 Technical Standards Profile C3/R4 TV-1 ST-2 Technology Forecast C3/R4 TV-2, SV-9 W-1 Workforce Plan* C4/R1 W-2 Organization Chart C4/R2 OV-4 W-3 Knowledge and Skills Profile C4/R3 OV-4 Strategic Plan/Priority Goals 21

FEAv2: Collaborative Planning Method The Collaborative Planning Methodology is a repeatable process that consists of steps that require integrated multi-disciplinary activities to affect change with the collaboration of leaders, stakeholders, planners, and implementers. It is inclusive of the full planning and implementation lifecycle and is intended for use at all levels of scope. 22

Method (continued) 1.1 Engage Sponsor and Assess Stakeholder Needs 2.1 Iden fy Organiza ons and Service Providers to Engage 3.1 Formalize Collabora ve Planning Team and Launch Planning 4.1 Define Funding Strategy and Make Decision 5.1 Operate with the New Capabili es 1.2 Analyze and Validate Needs 2.2 Analyze Opportuni es to Leverage 3.2 Refine the Vision for Performance and Outcomes 4.2 Obtain Resources and Validate Plan 5.2 Measure Performance Against Metrics 1.3 Formulate Case to Address the Needs 2.3 Determine Whether to Leverage 3.3 Analyze the Current State, Determine Adjustments, and Plan the Target State 4.3 Execute the Plan 5.3 Analyze and Provide Feedback 1.4 Iden fy and Engage Governance 3.4 Formulate the Integrated Plan and Roadmap 3.5 Ini ate Execu on Governance 23

FEAv2: Consolidated Reference Model 2003-05 FEA RMs The CRM consists of a set of interrelated reference models designed to facilitate cross-agency analysis and the identification of duplicative investments, gaps and opportunities for collaboration within and across agencies. Through the use of the CRM and vocabulary, IT portfolios can be better managed and leveraged across the federal government. 24

FEAv2: The CRM s Reference Models PRM BRM DRM ARM IRM SRM The Reference Models from have evolved from five in FEAv1 to six in FEAv2. Each Reference Model consists of the following areas: Taxonomy Provides for categorization and inventories. Methods Incorporates associated best practices. Use Cases Describes how the reference model will be applied and used in the federal government. This area will apply the reference models to the Collaborative Planning Method (CPM). Each reference model will have at least three use cases. Touch Points The relationship between all of the reference models. 25

Using EA to Support Shared Services Implementation 26

Websites & Content Mgmt. Infrastructure & Asset Mgmt. Email, Help Desk, & Collaboration Records Mgmt. HR Mgmt. Financial Mgmt. Performance Mgmt. Geospatial Federal Health Architecture Online Service Catalog IT Shared Service Concept Overview Levels Inter-Agency Lines of Business / Business Centers Intra-Agency Shared Service Centers Categories Commodity Administrative Mission Services (Examples) Channels Public, Private, Hybrid Clouds Internal & External Host Networks / Systems Uncle Sam s List Standards Common Approach to USG Architecture Business Models / Strategic Sourcing 27

Security and Privacy Architectural Components of a Service Consumer Requirements Agency #5 Consumer Requirements Agency #4 Consumer Requirements Agency #3 Consumer Requirements Agency #2Workflow Consumer Requirements Agency #1Workflow Provider Requirements Agency Workflow Requirements Workflow Data Exchange Requirements Workflow Data Exchange Workflow Data Exchange Workflow Data Exchange Applications Workflow Data Exchange Applications Data Exchange Applications Data Exchange Applications Hosting Data Exchange Applications Hosting Applications Hosting Applications Hosting Applications Hosting Hosting Hosting Hosting Component 1. Requirements Consumer Agency #7 Consumer Agency #6 Description This includes the strategic and tactical requirements for the type(s) of functionality that the service has to provide to consumers. The type of requirements depends on the type of service area, number and diversity of participating agencies, sensitivity of information/data being exchanged. 2. Workflow Business processes that function through the shared service. The design of a process must support the functional requirements from #1. Shared Service 3. Data Exchange The part of the business process in #2 that involves the creation, exchange, manipulation, storage, or deletion of data and information. 4. Applications This includes the software and hardware that provide the functionality and data exchange capabilities that are identified in #2 and #3. 5. Hosting This is the infrastructure that the application(s) are hosted in. This includes cloud-based, client-server hosting solutions. 6. Security and Privacy The logical, physical, process, and personnel controls that achieve required levels of protection and risk mitigation for the service. 28

Implementation: Two Work Streams Intra-Agency Shared Services Inter-Agency Shared Services Agency CIOs Owner Managing Partners Commodity IT Scope LOBs / Business Centers Implementation of Agency Enterprise Architecture/Shared Service Plans Migrations, EA Plans 2012 Focus Service Improvement Key Deliverable Assessment, Benchmarks, Roadmap Intra-Agency Service Center (Dept. CIOs) Inter-Agency LOBs / BCs (Managing Partners) Commodity IT Budget Financial GIS HR Websites/CMS Email/Collaboration Mobile/Wireless Performance Security 8

Implementation and Initial Focus IT infrastructure Enterprise IT systems Business systems Run Walk Initial Focus Crawl Maximize the purchasing power of agency contracts for commodity IT acquisitions (e.g., PC contracts, email systems, etc.) 7

IT Shared Service Roles Managing Partner Supplier Customers Managing Partner. The Federal agency that establishes and maintains the shared service with approval by agency leadership for intra-agency services, or by OMB for inter-agency services. Customer. The Federal agency or bureau that contracts with and pays the managing partner to receive a shared service. Supplier. A government or commercial organization that actually provides the shared service to consumers. Managing partners contract with suppliers using Federal-wide contract vehicles whenever practicable. R-3

Architectural Components of a Service Component 1. Requirements Description This includes the strategic and tactical requirements for the type(s) of functionality that the service has to provide to consumers. The type of requirements depends on the type of service area, number and diversity of participating agencies, sensitivity of information/data being exchanged. 2. Workflow Business processes that function through the shared service. The design of a process must support the functional requirements from #1. 3. Data Exchange The part of the business process in #2 that involves the creation, exchange, manipulation, storage, or deletion of data and information. 4. Applications This includes the software and hardware that provide the functionality and data exchange capabilities that are identified in #2 and #3. 5. Hosting This is the infrastructure that the application(s) are hosted in. This includes cloud-based, client-server hosting solutions. 6. Security and Privacy The logical, physical, process, and personnel controls that achieve required levels of protection and risk mitigation for the service. R-11

Using Enterprise Architecture to Standardize and Improve Information Sharing Environments 33

Multi-Level Standards Information Sharing Environments EOs 12286 12333 12829 13388 13467 13527 13526 13549 13556 13587 Top Secret Secret Confidential NSSIS NSD-42 Sensitive But Unclassified / PII Unclassified 34

Questions Scott Bernard Scott_Bernard@omb.eop.gov Federal Chief Enterprise Architect Office of Management and Budget Office of E-Government and IT