Percorsi & Processi ITIL 2011 Huub Commandeur ITIL Expert ITIL is a registered Trade Mark of AXELOS Limited - UK
ITIL Qualification Scheme ITIL - 2
Foundation ITIL Foundation ITIL - 3
Intermediate Lifecycle Intermediate Lifecycle ITIL - 4
SS SS ITIL - 5 IT Management, IT Finance Manager,
SD SD Capacity Manager, Availability Manager, Service Level Manager, Business Continuity Manager, ITIL - 6 ITIL Service Portfolio Manager Training Overview - 2011 Edition - v1.1
ST ST ITIL - 7 Configuration Manager, Change Manager, Release Manager
SO SO Release Manager, Security Administrator, Applications Support, IT Operations Manager, Database Administrator, Problem Manager, Service Desk and Incident Manager, ITIL - 8 ITIL Network Support, Security Manager Training Overview - 2011 Edition - v1.1
CSI CSI ITIL - 9 Chiunque Interessato
Intermediate Capability Intermediate Capability ITIL - 10
SOA SOA IT Management, IT Finance Manager, Capacity Manager, Availability Manager, Service Level Manager, Supplier Manager, Business Continuity Manager, ITIL - 11 ITIL Service Portfolio Manager Training Overview - 2011 Edition - v1.1
PPO PPO Capacity Manager, Service Portfolio Manager, Security Manager, Business Continuity Manager, Availability Manager, Applications Support, Change Manager, Network Control and ITIL - 12 ITIL Operation, Network Support Training Overview - 2011 Edition - v1.1
RCV RCV ITIL - 13 Release Manager, Change Manager, Configuration Manager
OSA OSA Configuration Manager, Availability Manager, System Software, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, ITIL - 14 ITIL Problem Manager, Network Support Training Overview - 2011 Edition - v1.1
Managing Across The Lifecycle MALC ITIL - 15 Chiunque Interessato che ha almeno accumulato 2 + 15 = 17 punti ITIL