INNOVATION HUBS CO-CREATION WORKSHOP



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INNOVATION HUBS CO-CREATION WORKSHOP 6-9 October 2014 Gran Concepción, Chile

WELCOME This workshop is designed to imagine, discover, co-create and define an innovation hub in Concepción, Chile. By its end, we will have articulated a shared vision of this hub - from its linkages with community stakeholders to potential business plans - as well as a concrete actions for making this innovation hub a reality. The workshop will bring together international thought leaders to share their experiences and foster the generation of knowledge on collaborative approaches in ICT-enabled urban service innovations. 1 2 3 The workshop will be driven by its participants, guided by world-class facilitators and speakers, and informed by the experiences of leading institutions on the frontiers of creative, design-driven, collaborative and effective innovation ecosystems. OBJECTIVES The workshop has 3 objectives: Co-create and define the local innovation hub with all stakeholders Determine the composition, role and function of the innovation hub s advisory board Brainstorm the 1st year of innovation hub activities CHALLENGE Create an innovation hub concept that creates real and tangible value by enabling meaningful inovations. This means that the hub will have to create simultaneous value for its users and clients, the organization itself, the local innovation ecosystem and society at large. WHAT IS AN INNOVATION HUB? Local innovation hubs are spaces and sets of activities for the facilitation, coordination, generation, development and sustaining of local innovation ecosystems. Many of these hubs comprise complementary activities and functions such as co-working spaces, maker spaces, Fab Labs, living labs and urban living labs. Additional goals of an innovation hub may include initiating, developing and implementing activities to stimulate innovation and coordination of actors and factors within the local ecosystem. SMART CITY GRAN CONCEPCIÓN 1 WWW.INNOVATINGCITIES.ORG/CHILE

FORMAT This is a collaborative two-day process structured around four components: Discovering innovation ecosystems Defining value opportunity Developing service and business Delivering to the real world Wide view on policy and system 1 2 3 4 Development iteration / steps Feedback through testing Tight focus on application and implementation SCHEDULE OVERVIEW 6 OCTOBER 9 00-12 15 Kick-off presentations by host institutions (agenda attached) 7 OCTOBER 8 30-9 00 9 00-10 30 10 30-12 30 13 30-14 15 14 15-17 00 Evening Introduction to the workshop and themes of the day Discovering innovation ecosystems Team working session 1 Defining value opportunity Team working session 2 Get-together 8 OCTOBER 8 30-9 00 9 00-9 45 9 45-12 30 13 30-14 15 14 15-17 00 Evening Review of the previous day and introduction to the themes of the day Developing service and business Team working session 3 Delivering to the real world Team working session 4 Closure of the workshop 9 OCTOBER 10 00-11 30 11 45-12 15 12 15-13 00 13 00-13 15 MueveTT innovation challenge final pitches and awards Presenting workshop results Discussion on next steps Closing remarks SMART CITY GRAN CONCEPCIÓN 2 WWW.INNOVATINGCITIES.ORG/CHILE

SCHEDULE DETAILS 6 OCTOBER 9 00-12 15 Kick-off presentations by host institutions A detailed agenda can be found at the end of this packet. 7 OCTOBER Component 1 8 30-9 00 9 00-10 30 10 30-12 30 OPENING Introduction to the workshop and the themes of the day MORNING TALK Discovering innovation ecosystems The first 15 minutes examines the basics of ecosystem thinking. Four short facilitated sessions review the Forum Virium, Waag, Urban Lab and CitiLab ecosystem structures and specificities from their local ecosystem perspectives. TEAM WORKING SESSION 1 Setting the scene Participants introduce themselves and agree on the ground rules for the teamwork. The group will divide up into six teams, each with an ecosystem topic. Charting the ecosystem Through the innovation ecosystem concepts and building on the ecosystem canvas model, the teams will analyze the key components of the present system. The six teams will present their components to the other teams, forming a holistic map of the existing system. 13 30-14 15 AFTERNOON TALK Defining value opportunity The first 15 minutes looks at how value is created for stakeholders. Four short facilitated sessions review the Forum Virium, Waag, Urban Lab and CitiLab cases and the value they create to their client groups, also examining their revenue streams. Component 2 14 15-17 00 TEAM WORKING SESSION 2 The Challenge The participants will form four groups, and decide on a perspective to the challenge to develop jointly. The teams will start the case study development work by ideation and identifying opportunities for meaningful innovations. The teams will develop opportunity statements. Creating value for clients Through the value framework thinking, the teams will examine how to identify services that create value in the chosen cases. Through an ideation process the teams will develop value propositions and identify client groups for their concept. The teams will give consideration to the revenue streams. Evening Get-together SMART CITY GRAN CONCEPCIÓN 3 WWW.INNOVATINGCITIES.ORG/CHILE

SCHEDULE DETAILS 8 OCTOBER Component 3 Component 4 8 30-9 00 9 00-9 45 9 45-12 30 13 30-14 15 14 15-17 00 Evening 10 00-11 30 REVIEW Review of the previous day and introduction to the themes of the day MORNING TALK Developing service and business The first 15 minutes review business models and prototyping. Four short facilitated sessions examine the Forum Virium, Waag, Urban Lab and CitiLab business model structures and how they work. TEAM WORKING SESSION 3 Building the rapid business model Using business modeling and service design concepts, the teams will develop the their cases business models, defining the value proposition, key customers and the revenue logic, together with tentative key activities, partnerships and resource base needed. Prototype and simulation of the business model The teams will build a mock-up of their case service using key concepts and approaches to prototyping and simulations. The teams will present their business model canvases and prototypes through a role-play between the audience and the presenters. AFTERNOON TALK Delivering to the real world The first 15 minutes look at testing services. Four short facilitated sessions build on the Forum Virium, Waag, Urban Lab and CitiLab experiences. TEAM WORKING SESSION 4 Reflection The plenary will reflect on the the conceptual models and develop a basis for a joint model, examining the value creation and offering, the organizational setting, governance, client base, and revenue logic. Next steps The teams will proceed to identify the missing parts of the ecosystem based on the analysis from Team Working Session 1. This exercise will enable the teams to chart the key activities and the next steps for the build-up of the innovation ecosystems around the proposed hub. Closure of the workshop 9 OCTOBER MueveTT innovation challenge final pitches and awards 11 45-12 15 Presenting workshop results WAY FORWARD 12 15-13 00 Discussion on next steps The meeting will discuss the way forward through presenting the four canvases that were developed during the workshop sessions. It includes a discussion on the applicability of the workshop format itself as a methodology for co-creating innovation hub content and approaches. The discussion will also review workshop outputs, linking them to the objectives set. This means that the meeting session will build up an understanding of the what a local innovation hub is and what its key tasks are. Additionally the meeting should address the composition of the advisory board and wider governance structures, and review the steps and key activities for the first operational year. Furthermore the meeting should decide on how to proceed with the innovation hub development in terms of aims, resources, and practicalities. 13 00-13 15 Closing remarks SMART CITY GRAN CONCEPCIÓN 4 WWW.INNOVATINGCITIES.ORG/CHILE

ORGANIZATION PROFILES This workshop benefits from world-class insight from leading institutions in fields of urban design, open innovation, product development and innovation ecosystems. FORUM VIRIUM Helsinki, Finland Forum Virium Helsinki is the result of an alliance between major companies, research institutions and the city to create new digital services. The platform serves as a vehicle for potential partnerships and as a tool for the development of new products. WAAG SOCIETY Amsterdam, Netherlands Waag Society is an art, science and technology institute that develops creative pilots, protoypes and projects for social innovation. It involves artists, entrepreneurs and scientists to create usable and sustainable products and services. CITILAB Cornellá de Llobregat,Spain CitiLab is a ever-evolving and -innovating organization. It was created as a space to learn and use technology, but also as a launching point between the physical and virtual world, where innovative ideas and experiences interact with new social networks and technologies. URBAN LAB Barcelona, Spain Barcelona Urban Lab is a space for companies to pilot prototypes and pre-commercial products in dynamic urban environments in order to test innovative solutions. FACILITATOR AALTO DESIGN FACTORY Espoo, Finland The Design Factory develops creative ways of working, spatial solutions and enhanced interdisciplinary interaction to support world-class product design in educational, research and practical conexts. It is committed to the principles of continuous and open innovation. SMART CITY GRAN CONCEPCIÓN 5 WWW.INNOVATINGCITIES.ORG/CHILE

SPEAKERS The workshop is enriched by interactive and experienced speakers who bring a multidiscliplinary perspective to fields including open innovation and smart cities. ROOPE RITVOS Forum Virium, Helsinki (Finland) Roope is Development Director at Forum Virium responsible for the Innovation Communities focus area. He has a background in digital and game startups and regional development, and a master s degree in New Media from University of Art and Design Helsinki. He has hands-on experience in setting up open and digital innovation ecosystems. JOSÉ ANTONIO GALASO CEREZO CitiLab, Cornellá de Llobregat (Spain) José Antonio is responsible for the coordination, follow-up and support of the projects that are surfaced through CitiLab, as well as for connecting them with industry and businesses in the area. He has a degree in Informatics from the Polytechnic Institute of Catalonia. FRANK KRESIN Waag Society, Amsterdam (Netherlands) Frank is the Research Director at the Waag Society. With a background in filmmaker and a master s degree in Artificial Intelligence from the University of Amsterdam, he has stood at the start of many Waag Society projects and is concerned with themes like creative care, future internet, open design and open data. Frank regularly presents and writes about transdisciplinary research in the creative industry. ANNA MAJÓ Urban Lab, Barcelona (Spain) Anna has worked extensively with economic development and the relationship between companies and the public sector. She is currently the Director of Strategic Sectors and Innovation for the City of Barcelona, with previous work in project management for the Polytechnic Institute of Catalonia and Accenture. She has a background in industrial engineering, an EMBA and a master s in communication management. FACILITATORS This workshop is facilitated by innovation experts with extensive experience in the co-creation of collaborative, inclusive and productive innovation ecosystems. PROF. DR. MIKKO KORIA Aalto University Design Factory (Finland) Mikko is a researcher, lecturer and practitioner with nearly 30 years experience leading complex, multicultural and muldisciplinary innovation and design initiatives. A Professor and Academic Director of Aalto University s International Design Business Management Programme, Mikko has taught widely in the fields of design, culture and business studies in faculties in Japan, Finland, China, Brazil and Chile. JEAN BARROCA World Bank Jean has been involved in several EU-funded projects, working in the topics of smart cities, future internet and living labs. He helps develop open innovation platforms and apply design thinking tools for the co-creation of services and business models. SMART CITY GRAN CONCEPCIÓN 6 WWW.INNOVATINGCITIES.ORG/CHILE

INNOVATION HUB WORKSHOP LAUNCH 6 OCTOBER 9 00-9 30 Welcome and opening address Regional Government, Fundación País Digital, Innova BioBio, Ministry of Transport & Telecommunications and the World Bank 9 30-10 00 10 00-10 30 10 30-11 00 Support and sustainability of local innovation ecosystems World Bank Coordinating and launching the ecosystem Forum Virium, Helsinki (Finland) Creating an innovation pipeline CitiLab, Cornellá de Llobregat (Spain) Coffee break and networking 11 00-11 30 11 30-12 00 12 00-12 15 A multidisciplinary focus for local innovation Waag Society, Amsterdam (Netherlands) Using the city to attract and prototype innovations UrbanLab, Barcelone (Spain) Closing remarks Regional Government, Innova BioBio and Ministry of Transport & Telecommunications This day s activities launch a four-day workshop about co-creating innovation hubs. Attendance is open to everyone on the opening and closing days (6 and 9 October). SMART CITY GRAN CONCEPCIÓN 7 WWW.INNOVATINGCITIES.ORG/CHILE

MUEVETT FINALISTS Watch seven teams pitch their transport and mobility innovations and compete for prizes before a jury on 9 October. These finalists emerged from MueveTT, a series of meetups, ideathons and mentorships beginning in July 2014, and they have been refining their ideas with the help of mentors over the past two months. This MueveTT co-creation competition is the third of five phases of the Smart City Gran Concepción project. Meet the finalists on the final day of the workshop - 9 October 2014 - and read more about them below. Learn about the MueveTT competition at www.muevett.cl. REFUGIO INTELIGENTE A bus stop with modular parts of impact sensors that facilitates better resistance against vandalism and quicker repairs at lower cost. I-BIKE PARK A security system for bicycle parking using an IP camera, pressure sensors and an accompanying mobile app to connect to company or office security services. ALERTA DRONE Using drones that are outfitted to surveil from distance traffic on highways or in urban areas, potential uses could be detecting incidences and firefighting. 911-R A geo-referenced data system of adjacent homes on rural roads to generate a system for emergency services that allows precise incident location identification. DESPIERTA Alerts that notify riders on public transportation when they are within 200 meters of their destination, particularly for sleeping students or visually impaired riders. YA VOY A route planner for buses in Gran Concepción, mapped by crowdsourcing users most-traveled routes and informed by routes that are not frequented by buses. TU COLECTIVO A mobile app that connects taxibus drivers with passengers who are found along their route, in order to maximize route efficiency and reduce congestion problems. SMART CITY GRAN CONCEPCIÓN 8 WWW.INNOVATINGCITIES.ORG/CHILE

ABOUT SMART CITY GRAN CONCEPCIÓN These workshops are the fourth of five phases of Smart City Gran Concepción. The activity uses open innovation methodologies under the bottom up approach to develop technological solutions to support the development and implementation of municipal and local government services. It seeks to improve the area of transportation through a more direct and continuous interaction and involvement with public services users. Smart City Gran Concepción is being developed by the World Bank and the Ministry of Transport and Telecommunications and serves as a pilot model for implementing smart cities in Chile. The activity is comprised of five phases: JANUARY MARCH JULY OCTOBER NOVEMBER 1 2 3 4 5 Ideation of Diagnostic and Co-Creation of Diagnostic and Outcomes Technology Solutions Strategic Solutions Roadmap for a Local Workshop Support Plan Competition Innovation Center Visit www.innovatingcities.org/chile for more information. DEVELOPED BY FINANCED BY COLLABORATORS SMART CITY GRAN CONCEPCIÓN 9 WWW.INNOVATINGCITIES.ORG/CHILE