Curriculum Update Germany May 2010 Michael Furminger Technical Manager Europe Cisco Networking Academy Technical Advocacy Presentation_ID 2010 Cisco Systems, Inc. All rights reserved. Cisco Public 1
Cisco Networking Academy Curricula Portfolio Network Professional Network Specialist Network Associate Network Technician IT Technician IT Essentials: PC Hardware and Software IT Essentials Networking for Home and Small Businesses Working at a Small-to-Medium Business or ISP Introducing Routing and Switching in the Enterprise Designing and Supporting Computer Networks CCNA Discovery Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN CCNA Exploration Packet Tracer CCNA Security Security ROUTE: Implementing IP Routing SWITCH: Implementing IP Switched Networks TSHOOT: Troubleshooting and Maintaining IP Networks CCNP CCNP Student Networking Knowledge and Skills Presentation_ID 2010 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
ITE 4.1 Presentation_ID 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
ITE: PC Hardware and Software v4.1 Subtitle: Size 24, Left Aligned A comprehensive overview of computer hardware and software with an introduction to advanced concepts Integrates virtual learning tools and Cisco Packet Tracer activities to supplement classroom learning and provide an interactive hands-on experience Designed for students pursuing careers in IT and wanting practical knowledge of how a computer works Helps prepares students for CompTIA 2009 A+ certification exams - approved as CompTIA Authorized Quality Curriculum No changes to equipment bundle or PC requirements Same Graphical User Interface (GUI) as v4.0 CCNA Overview 4 2009 Cisco Systems, Inc. All rights reserved. Cisco Public
New in Version 4.1 New and updated content including: New hardware technology New OS information (Vista) More troubleshooting skills Increased network application skills Increased wireless and security skills Reported errors in prior version corrected Addition of Cisco Packet Tracer activities Packet Tracer s rich simulation environment allows students to explore, experiment, and develop problem solving and troubleshooting skills Activities include the following topics: Introduction to Packet Tracer Configuration of DHCP Connecting, installing, and testing a wireless network Presentation_ID 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
Course Design Presentation_ID 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
CompTIA 2009 A+ Certification Exams 2006 Edition 2009 Edition A+ Essentials 220-601 A+ Essentials 220-701 IT Technician 220-602 OR Remote Support Technician 220-603 OR Depot Technician 220-604 A+ Practical Application 220-702 2009 certification changes were announced in August 2009 BOTH the 2009 A+ Essentials and 2009 A+ Practical Application exams must be passed for CompTIA A+ certification Student vouchers are available for 2009 exams, same process as v4.0 Presentation_ID 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
ITE: PC Hardware and Software v4.1 Course Design Same Graphical User Interface (GUI) as v4.0 curricula 16 chapters and chapter exams Approximately 450 new assessment items 2 final exams and 1 skills-based assessment 60 new or updated hands-on labs 5 new Packet Tracer activities Aligned to the new CompTIA 2009 A+ certification exams New translated versions will be based on v4.1 1 course divided into 2 sections, Fundamentals and Advanced Presentation_ID 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
ITE: PC Hardware and Software v4.1 Course Divided Into 2 Parts Part 1 - Fundamentals Part 2 - Advanced Course Chapters 1-10 Core competencies in latest hardware and software technologies Greater emphasis on New OS New hardware Networking application Troubleshooting Content maps directly to the CompTIA A+ Essentials certification exam Course Chapters 11-16 More hands-on and lab-based Greater depth with more practical application and troubleshooting Content maps directly to the CompTIA A+ Practical Application certification exam CCNA Overview 9 2009 Cisco Systems, Inc. All rights reserved. Cisco Public
Product update Presentation_ID 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
2009 2010 Cisco Networking Academy Product Roadmap 2010 PT SBA Beta Release Practice exams for CCNA courses Entrepreneurial Skills Beta Non-UN Languages Translations Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov PT 5.3 ITE 4.1 CCNP 6.0 CCNP 6.0 Additional protocols and features Enhancements to support PT based exams and games Align to CompTIA A+ 2009 objectives Packet Tracer activities TSHOOT Aligns to new Cisco CCNP certification exam SWITCH ROUTE Align to new Cisco CCNP certification exams Updated programming platform 11
IT Essentials: PC Hardware and Software v4.1 Align to CompTIA A+ 2009 Objectives New and updated content including: New hardware technology New OS information More troubleshooting skills Increased network application skills Increased wireless and security skills Addition of Cisco Packet Tracer activities Packet Tracer s rich simulation environment allows students to explore, experiment, and develop problem solving and troubleshooting skills ITE: PC Hardware and Software v4.1 out now 12
ITE v4.0 European Market Active Students Theater Name Region Geo Drilldown #1 # Of Active Students Year Ago # Of Active Students Change From Year Ago % Chg # Of Active Students Austria & Sw itzerland 475 335 140 42% European Market European Market Grand Total France 2,263 1,427 836 59% Germany 3,683 1,931 1,752 91% Italy 4,357 1,863 2,494 134% Mediterranean 4,732 2,875 1,857 65% Northern Europe 4,225 3,525 700 20% UK and Ireland 10,569 8,908 1,661 19% 30,304 20,864 9,440 45% 13
Packet Tracer 14
Packet Tracer Skills Based Exams Provide students with a way to assess their performance and knowledge of networking concepts and skills Assessment environment presents complex and authentic tasks, immediately scores the exams, and provides rich, detailed feedback integrated with the Gradebook Helps students and instructors identify areas that need improvement to increase student confidence, satisfaction, and success when preparing for the final hands-on skills exam 15
Packet Tracer SBA Exam Experience Launch Take Exam Submit It Automatically Scored View Feedback 1 2 3 4 5 Presentation_ID 2009 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 16
Packet Tracer SBA Detailed Feedback Helps Students Identify Areas for Improvement Proficiency Estimates Detailed Scoring Feedback Presentation_ID 2009 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 17
Beta Release of Packet Tracer SBAs Available Now CCNA Discovery Networking for Home and Small Businesses Working at a Small-to-Medium Business or ISP Introducing Routing and Switching in the Enterprise Designing and Supporting Computer Networks Exam Name Dhomesb Basic Configuration PT Practice SBA DsmbISP Basic Configuration PT Practice SBA DRSEnt OSPF/ACL PT Practice SBA DCompNtwk Frame Relay/EIGRP PT Practice SBA CCNA Exploration Network Fundamentals Routing Protocols and Concepts LAN Switching and Wireless Accessing the WAN Exam Name ENetwork Basic Configuration PT Practice SBA ERouting OSPF PT Practice SBA ESwitching Basic Switching/Wireless PT Practice SBA EWAN NAT/ACL PT Practice SBA Note: PT Skills-based Assessments Are Available in English Only But Are Available for Use in Non-English Classes 18
Beta Progress Participating Global Europe Academies 536 125 Classes 649 167 Registered Students 9596 2234 Active Students 3277 829 If you are already a participant Thank you! Please remind your students and instructors to submit their surveys If you are not a participant Please take a look at Cisco Packet Tracer Beta Skills Based Assessment Announcement 19
Packet Tracer v 5.3 Improved Linksys models, wireless security Cable and DSL enhancements Call Manager Express (VOIP support) FTP server and routers/switches - Server and Client Email system (SMTP POP3) - Server and Client BGP realistic representation of Internet for scenarios Generic IP end devices to create more versatility in device creation Activity Wizard Initial Tree enhancements more scenario variations 20
PT 5.3 and CCNA and CCNP Curricula Version 5.3 enhancements provide new or enhanced functionality to help illustrate the following topics: CCNA Discovery D1: improved Linksys and wireless Generic IP end devices D2: better DNS, improved DHCP, wireless security, new FTP, SMTP, POP3, D3: Improved multiarea OSPF, EIGRP, BGP D4: New ISR VOIP, Call Manager Express CCNA Exploration E1: improved HTTP, DNS, DHCP, new FTP, SMTP, POP3 E2: Improved multiarea OSPF, EIGRP, new BGP E3: Improved Linksys models, wireless security, 802.11 E4: New PPPoE, enhanced IPSec, Cable and DSL enhancements CCNP Improved multiarea OSPF, EIGRP, new BGP 21
Packet Tracer 5.2 Protocol Support Application HTTP, TFTP, Telnet, SSH, DNS, DHCP, NTP, SNMP,AAA Transport TCP and UDP, TCP Nagle Algorithm & IP Fragmentation, GRE VPN Network IPv4, ICMP, ARP, IPv6, ICMPv6, IPSec RIPv1/v2/ng, Multi-Area OSPF, EIGRP Static Routing, Route Redistribution, Multilayer Switching, L3 QoS, NAT, CBAL, Zone-based policy firewall and Intrusion Protection System on the ISR Network Access/Interface Ethernet (802.3), 802.11, HDLC, Frame Relay, PPP STP, RSTP, VTP, DTP, CDP, 802.1q, PAgP L2 QoS, SLARP, Auto Secure, Simple WEP, WPA, EAP *New in PT 5.2 *Enhanced in PT 5.2 22
NetAcad Maintenance 23
NetAcad Maintenance Sign-up Today! 24
NetAcad Maintenance Support Strategy A zero-cost minimal maintenance solution Legally download IOS upgrades for Lab Equipment Similar in concept to SMARTnet Still need to purchase SMARTnet for Hardware repair / replacement 25
What s the Benefit 26
Value Advantage for Academies SMARTnet (Retail) SMB-SA (Academy) NetAcad Maintenance (Academy) Cost for CCNA Maintenance $470 / year 3 router & 3 switch bundle $288 / year 3 router & 3 switch bundle $0 / year IOS Image Upgrade Free 12.3 to 12.4 Free* Like for like only Free 12.3 to 12.4 Feature Set Upgrade for 1841 $1400/image IP Base to Advanced Svc $425/image plus Hardware IP Base to Advanced Svc Free * IP Base to Advanced Svc 27
IOS Feature Set Upgrade Scenario You have an 1841 Integrated Services Router that has the IOS IP BASE image Now a new Advanced Services Feature Set is required for routers You have decided to upgrade to the Advanced IP Services image Under Academy SMB SMARTnet IOS Feature Set upgrade for the 1841 from IP BASE to Advanced Services costs $425 per image Under NetAcad Maintenance IOS Feature Set upgrade for the 1841 from IP BASE to Advanced Services is FREE 28
Legacy equipment compatibility 29
Legacy equipment compatibility 30
NetAcad Maint Image & Hardware Support Document For CCNA Exploration Courses 3 & 4 31
How do I get NetAcad Maintenance 32
Sign Up for NetAcad Maintenance Sign-up by following this step-by-step process Global Phone Support: +1 801 238 0899 (This is not a toll free call) 33
Step 1 34
Get a guest account on CCO Go to Log In 35
Create Guest Account Register as a New User Guest Account 36
Step 2 37
Log onto AC then select Help 38
Select Academy Support 39
Click on Ask a Question 40
Fill in the fields Include your current email in this space. Go to AC later and verify your email is current At the bottom click continue and your ticket will be recorded. Follow-up to ensure your request is completed. 41
Step 3 42
What Happens Next? 1. Support Desk will contact the LMC/CL for additional information Name, AC ID, email address and CCO ID for all active instructors Note: Each instructor must have as a minimum a guest account on www.cisco.com in order to gain access. 2. Support Desk will validate this information and then forward this document and the Networking Academy Maintenance Terms & Conditions to the LMC/CL for review and approval 3. It is the responsibility of the LMC/CL to acknowledge that each instructor has received, read, and agreed to: Networking Academy Maintenance Acceptable & Expected Use Policy Networking Academy Maintenance Terms & Conditions 43
Sign Agreement 4. LMC/CL contacts the Support to acknowledge that each instructor has read and agreed to: Networking Academy Maintenance Acceptable & Expected Use Policy Networking Academy Maintenance Terms & Conditions 5. Support Desk will add the Academy and its active instructors to the maintenance contract and send a congratulatory email. 6. Active academies are encouraged to use the maintenance service and its entitlements as described in the Networking Academy Maintenance Acceptable & Expected Use Policy 7. Download IOS listed in NetAcad Maintenance - Image & Hardware Support Document 44
FREE only with NetAcad Maintenance 45
Its FREE to participating academies Phone Support: +1 801-238-0899 46
CCNPv6 47
Cisco CCNP Certification Revision CCNP certification revisions officially announced by Cisco on January 26, 2010 Revised CCNP aligns to job role of professional-level network engineer More emphasis on troubleshooting key for employers and foundation for expert-level skills Based on rigorous, customer-focused job task analysis Job titles such as network engineer, system engineer, network support specialist, network administrator, network consultant, system integrator 48
CCNP Certification Exam Revisions Existing CCNP Exams Revised CCNP Exams Available Building Scalable Cisco Internetworks (BSCI) #642-901, 90 min. exam Building Cisco Multilayer Switched Networks (BCMSN) #642-812, 90 min. exam Implementing Secure Converged Cisco Wide-Area Networks (ISCW) #642-825, 90 min. exam Optimizing Converged Cisco Networks (ONT) #642-845, 90 min. exam Implementing Cisco Routing (ROUTE) #642-902, 120 min. exam Implementing Cisco Switched Networks (SWITCH) #642-813, 120 min. exam Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) #642-832, 120 min. exam No replacement No replacement March 2010 March 2010 April 2010 49
CCNP v6.0 Curriculum 3 new Networking Academy courses align with the 3 new Cisco CCNP certification exams CCNP ROUTE: Implementing IP Routing Replaces CCNP 5.0 Building Scalable Internetworks Scheduled for release in July 2010 CCNP SWITCH: Implementing IP Switched Networks Replaces CCNP 5.0 Building Multilayer Switched Networks Scheduled for release in July 2010 CCNP TSHOOT: Troubleshooting and Maintaining IP Networks New course Available April 2010 50
Course Design 51
CCNP v6.0 User Experience CCNP 5.0 CCNP 6.0 Authored Text Graphical User Interface (GUI) Yes - online Older GUI browser platform, based on ITE style Yes - Cisco Press textbooks (traditional and e-book formats) No Interactive Media No n/a Labs Yes launched from the GUI Yes offered standalone Case Studies Yes Yes offered standalone Chapter Quizzes Yes No Chapter and Final Exams Skills Based Assessments Yes Yes Yes same online delivery Yes 52
CCNP v6.0 Course Elements 3 courses, each 1 semester long (~ 70 hours) Delivered leveraging Cisco Press textbook Average 3 complex hands-on labs per chapter Similar lab approach as CCNP v5.0 NETLAB compatible topologies, enabled for remote operation 1 case study activity per course 1 chapter exam per chapter 1 final exam and 1 skills-based assessment per course Aligned to the new Cisco CCNP certification exams 53
CCNP v6.0 Curriculum Cisco Press Books Each course uses a textbook developed and published by Cisco Press in close collaboration with Networking Academy Textbooks for SWITCH, ROUTE and TSHOOT courses will be available in printed and electronic (e-book) formats English language only, available globally Order through your Pearson sales rep or directly from www.ciscopress.com Visit www.ciscopress.com/ccnp for a complete list of titles available 54
Scope and Sequence 55
CCNP v6.0 Curriculum Course Outline Chapter ROUTE: Implementing IP Routing SWITCH: Implementing IP Switching TSHOOT: Maintaining and Troubleshooting IP Networks 1 Routing Services Analyzing the Cisco Enterprise Campus Architecture Planning Maintenance for Complex Networks 2 Configuring the Enhanced Interior Gateway Routing Protocol Implementing VLANs in Campus Networks Troubleshooting Processes for Complex Enterprise Networks 3 Configuring the Open Shortest Path Protocol Implementing Spanning Tree Using Maintenance and Troubleshooting Tools and Applications 4 Manipulating Routing Updates Implementing InterVLAN Routing Maintaining and Troubleshooting Campus Switched Solutions 5 Implementing Path Control Implementing High Availability and Redundancy in a Campus Network Maintaining and Troubleshooting Routing Solutions 6 Implementing a BGP Solution for ISP Connectivity Securing the Campus Infrastructure Troubleshooting Addressing Services 7 Implementing Routing Facilities for Branch Offices and Mobile Workers Preparing the Campus Infrastructure for Advanced Services Troubleshooting Network Performance Issues 8 Implementing IPv6 in the Enterprise Network Troubleshooting Converged Networks 9 10 Maintaining and Troubleshooting Network Security Implementations Review and Preparation for Troubleshooting Complex Enterprise Networks 56
CCNP v6.0 Learning Environment Experience-oriented courses employ industry-relevant instructional approaches to prepare students for professional jobs in the industry Can be delivered as an independent curriculum or integrated into a broader course of study, such as IT-related degree and diploma programs or continuing education programs Can be offered in an in-person or a blended distance learning (BDL) environment. 57
Instructor Training 58
CCNP 6.0 Instructor Training TSHOOT training is required for ALL instructors ROUTE & SWITCH training is not required for instructors currently certified to teach both BSI and BMSN Train the trainer will be offered to qualified CCNP CATC/RA instructors for TSHOOT only CATC/RA instructors will train all local instructors - remote/bdl options should be available when possible 59
Entrepreneur Skills 60
Entrepreneurship Education World Economic Forum White Paper Unlock entrepreneurial capabilities to meet global challenges of 21 st Century Advance entrepreneurship education as a key driver for sustained social and economic development Cultivate and provide exposure to entrepreneurial thinking and mindset Cisco Networking Academy Approach Teach technology-based entrepreneurial skills Case study modules with realistic scenarios, highlighting ethics and social benefit aspects of entrepreneurial mindset Learning game An engaging game for experiential learning Aligns with the ICT skills and 21st century skills taught within Networking Academy courses 61
Entrepreneurial Skills User Experience 1. Study ITE or CCNA Curricula 2. Go to Entrepreneurial skills catalog 3. Select appropriate Case Study and/or download game 4. Learn related business skills in case study 5. Practice skills in learning game 62
Prototype Case Studies Case Study: Starting an Internet Café Think like an entrepreneur Recognize an opportunity Calculating costs Creating a business plan Case Study: Making a Business Successful Assess core business Customer and market analysis Review and revise business plan Consider adding services to increase profits Plan for future growth 63
Prototype Game An Engaging Game for Experiential Learning Within the Context of Realistic Scenarios 64
Entrepreneurial Skills Beta Plan Conduct a beta to gather broad customer feedback from instructors and students globally starting late April 2010 What: 5 Case Studies + Game enhancements English only: Case Study Charging for Expertise Starting an Internet Café Making the Business Successful Pre-Req / Use In ITE CCNA D1, CCNA E1 Who: How: Providing Outsource Services Contractor Services Available to all academies, all courses, all instructors. CCNA D3, CCNA E3 Invite all instructors to expose students to entrepreneurial skills and incorporate the case studies and game into in their classes Accessible through AC Instructors exposed to all case studies & game on Instructor Class Home Page Instructors check boxes what they want students to have access from Student Class Home Page Instructors and students are requested to provide their feedback on content, game play, overall experience 65
Collaborative Global Community www.academynetspace.com Play Connect Collaborate Win NetSpace Challenge: Daily questions on networking and IT Skills Pursuit: Networking Scenarios To Academies To Individuals To your own personal Social Networks Provide feedback on games in the Game Space Submit questions for NetSpace Challenge Prize Room Recognition on leader boards Current Statistics Over 62,000 registered users Over 14,000 registered in the European Countries 80% students, 8% instructors, 12% affiliates and others Game Space Launched Dec, 2009 NEW games and more to come next year 66
Netacad in facebook 67
Netacad in twitter 68
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